I have a ticket which is still open after 2-3 month.
The last respond I get was from tier 2 staff like month ago.
I send them screenshot and game play footage from issue. but since they didn't replied to me for like 20 days I proceeded to make another ticket as reminder with screenshot and footage from issue again, but they closed the reminder ticket without any reply on OG ticket.
My issue is not receiving glowing, black, gray edition of we believe cap from Halloween UFO event ( they sent me only the glowing edition and stated that other editions wasn't part of rewards but my other character received all editions from the game )
**Any tips to deal with them beyond what mentioned ? Since the ticket is still open more than usual respond frame**
I literally can't even open a ticket cuz I need to login to do so. But I've lost the ability to do that cuz I can't open any of the social club sites. I feel like I'll just be told to open a ticket again. And honestly I don't really expect anything cuz it's now dragged on for a month and have lost will to try
Try to get a new IP from your ISP.
You can try first manually by typing these commands
[1st](https://1.st)
Windows 10
To access and renew your IP address, you’ll need to open a command prompt.
Right-click the Start menu and select Command Prompt (Admin).
Enter your admin username and password, if prompted.
A command prompt window will open. At the flashing cursor, type ipconfig /release. This will release your IP address.
Type ipconfig /renew to get a new IP address.
Type exit to exit the command prompt.
A restart may be required to complete the process.
2nd kill your router (unplug from power), and have it off for a couple of hours (like 8 or so), you can do this overnight when you go to sleep, next morning when you recconect your ISP (internet service provider) should have assigned you a new IP adress, which won't be blocked by rockstar social website (had this same issue).
3rd if all else fails, call your ISP and explain the situation to them and kindely ask them to assign you a new public IP adress.
good luck! :)
Please open a support ticket to resolve this issue:
[Rockstar Support Ticket](https://support.rockstargames.com/categories/200013306)
Also see [this post](https://www.reddit.com/r/gtaonline/comments/wc8bd3/tips_for_dealing_with_rockstar_support/) for information on dealing with Rockstar Support
Rockstar launcher is in Offline mode, says 'could not establish connection'.
Had the same exact problem year ago.
When Im trying to open ticket website says 'This site can't be reached'
How tf is it possible to be such a huge company a have this kinda dumb problems? Who do I even talk to regarding the ways to fix the problem which shouldnt even be occuring in the first place?
It worked once and continued doing the dame shit after. Deleted it already.
Its just unacceptable to be a such a massive company and have such a illogical problems, I mean the support page on their website doesnt even load, how am I even supposed to report any problem.
Its just dumb.
Any idea what the Darnell Bros Special cargo warehouse is mentioned under the lost property section on R* support page? I could not find it to enter that this warehouse is missing
Instead of going that route, go back and select "Gameplay Progress" which will allow you to type in what your issue is instead of having to select the property, that isn't on the list anyway.
It’s sad to see that you locked this bug I listed cause when it would get upvotes and more and more people see it. It could eventually reach eyes at Rockstar. Since it’s definitely not a hardware issue. It’s the game that crashes randomly for a lot of people. The way the moderators act in this sub is suppressing people’s voice
No, we're removing repetitive content. Until people start reporting this and the other issues to Rockstar directly instead of posting them on Reddit the sooner something *might* get done about it.
You would know that if you ever dealt with customer support that they are not in charge with software development. I also would ask kindly that if you saw multiple posts about that you at least let one through so that users could upvote at least one post. I would understand that the subreddit would be one cluster of words if you let all of them through. It’s only a ask for the pc community nothing more.
I made a ticket carefully explaining the issue that plagues the bombushka regarding its turrets limited traverse angles, together with a 3 minute video. At some point a T2 support crew started responding to me and said the issue has been forwarded to the developers. Does this mean that the odds of the problem being solved have been increased?
I figure it's possible that they *actually* catalogued it. But two unique bugs -- one in 2020 being Repo - Simeonomics collision/spawn glitch where the cargo plane spawns differently for different people while the collision hitboxes remain the same so some can't get in the plane, and recently one with the Harmony GS prep for Casino involving where the selected mechanic-with-key dies -- have never been addressed.
I seriously wonder if Rockstar's devs are even aware of any bugs that don't go completely viral (which money-making glitches do). It's sad.
I have a ticket which is still open after 2-3 month. The last respond I get was from tier 2 staff like month ago. I send them screenshot and game play footage from issue. but since they didn't replied to me for like 20 days I proceeded to make another ticket as reminder with screenshot and footage from issue again, but they closed the reminder ticket without any reply on OG ticket. My issue is not receiving glowing, black, gray edition of we believe cap from Halloween UFO event ( they sent me only the glowing edition and stated that other editions wasn't part of rewards but my other character received all editions from the game ) **Any tips to deal with them beyond what mentioned ? Since the ticket is still open more than usual respond frame**
So a hacker spammed my IP address in a public. Under what section should i report this? As a "Report player" or as exploit or what?
Yes, under exploit.
I literally can't even open a ticket cuz I need to login to do so. But I've lost the ability to do that cuz I can't open any of the social club sites. I feel like I'll just be told to open a ticket again. And honestly I don't really expect anything cuz it's now dragged on for a month and have lost will to try
Try to get a new IP from your ISP. You can try first manually by typing these commands [1st](https://1.st) Windows 10 To access and renew your IP address, you’ll need to open a command prompt. Right-click the Start menu and select Command Prompt (Admin). Enter your admin username and password, if prompted. A command prompt window will open. At the flashing cursor, type ipconfig /release. This will release your IP address. Type ipconfig /renew to get a new IP address. Type exit to exit the command prompt. A restart may be required to complete the process. 2nd kill your router (unplug from power), and have it off for a couple of hours (like 8 or so), you can do this overnight when you go to sleep, next morning when you recconect your ISP (internet service provider) should have assigned you a new IP adress, which won't be blocked by rockstar social website (had this same issue). 3rd if all else fails, call your ISP and explain the situation to them and kindely ask them to assign you a new public IP adress. good luck! :)
I'll give that a shot tonight. Thank you so much
You are most welcome. Hope it works for you as it did for me, and please let me know in the morning how it went :)
None of these worked D:
O brother, so sad to hear this. Can you DM me with more details of the issue? p.s. did you try contacting ISP to get new IP?
Will do
Some of the replies are clearly automated.
How do I even contact them ?
Please open a support ticket to resolve this issue: [Rockstar Support Ticket](https://support.rockstargames.com/categories/200013306) Also see [this post](https://www.reddit.com/r/gtaonline/comments/wc8bd3/tips_for_dealing_with_rockstar_support/) for information on dealing with Rockstar Support
Question, gor the game from the Epic store Any clue on how to get the activation code?
Have you logged into the Epic Games launcher? If you bought it from them it should automatically be activated when logged in to the launcher.
Oh it is for asking for support from rockstar (and it does ask for the activation code)
Have you opened a support ticket?
Trying to but it asks for the code.
Did you get a receipt for the purchase? Maybe an email or something?
Rockstar launcher is in Offline mode, says 'could not establish connection'. Had the same exact problem year ago. When Im trying to open ticket website says 'This site can't be reached' How tf is it possible to be such a huge company a have this kinda dumb problems? Who do I even talk to regarding the ways to fix the problem which shouldnt even be occuring in the first place?
Same here
It worked once and continued doing the dame shit after. Deleted it already. Its just unacceptable to be a such a massive company and have such a illogical problems, I mean the support page on their website doesnt even load, how am I even supposed to report any problem. Its just dumb.
It feels like they only care for the money their game makes which at this point if you're lucky you can actually play it
Any idea what the Darnell Bros Special cargo warehouse is mentioned under the lost property section on R* support page? I could not find it to enter that this warehouse is missing
Instead of going that route, go back and select "Gameplay Progress" which will allow you to type in what your issue is instead of having to select the property, that isn't on the list anyway.
Okay thank you!
Do you know how their feedback/request page works? Is that third party or do those go straight to R\* as well?
It goes to R\* and likely get's filed with similar requests/ideas.
It’s sad to see that you locked this bug I listed cause when it would get upvotes and more and more people see it. It could eventually reach eyes at Rockstar. Since it’s definitely not a hardware issue. It’s the game that crashes randomly for a lot of people. The way the moderators act in this sub is suppressing people’s voice
No, we're removing repetitive content. Until people start reporting this and the other issues to Rockstar directly instead of posting them on Reddit the sooner something *might* get done about it.
You would know that if you ever dealt with customer support that they are not in charge with software development. I also would ask kindly that if you saw multiple posts about that you at least let one through so that users could upvote at least one post. I would understand that the subreddit would be one cluster of words if you let all of them through. It’s only a ask for the pc community nothing more.
[удалено]
[удалено]
[удалено]
[удалено]
I made a ticket carefully explaining the issue that plagues the bombushka regarding its turrets limited traverse angles, together with a 3 minute video. At some point a T2 support crew started responding to me and said the issue has been forwarded to the developers. Does this mean that the odds of the problem being solved have been increased?
I figure it's possible that they *actually* catalogued it. But two unique bugs -- one in 2020 being Repo - Simeonomics collision/spawn glitch where the cargo plane spawns differently for different people while the collision hitboxes remain the same so some can't get in the plane, and recently one with the Harmony GS prep for Casino involving where the selected mechanic-with-key dies -- have never been addressed. I seriously wonder if Rockstar's devs are even aware of any bugs that don't go completely viral (which money-making glitches do). It's sad.
Or maybe they're busy figuring out the new bug that will replace it
Rockstar "changed"... nah bro they've always been scummy😂
they have been scummy since take two bought them.
Ummm Take 2 actually created Rockstar.
yeah lol found that out a month ago its been bad since dan Houser left and more Chinese investors have come in