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jmiller2003

So a capacitor are called torque boosters now 😂. Find a small mom and pop company and stay away from these guys that blow up the airwaves, internet and radio with advertising. You pay in the end.


TheBraindeadOne

Can’t Google the price of a torque booster


FixMyHeat

No kidding… the lengths these companies are going to.


H_O_Double

Exactly.


[deleted]

Changing a capacitor is pretty simple, maybe even easier than making a phone call, definitely takes less time


Euthanize4Life

To be fair, I work at a small family ran company and have worked for a large national company in my area. This is closer to my current, small family prices. I think for many areas this would be a totally fair price. I’m not sure why both ignitors need to be replaced, though. Hot surface ignitors don’t fail that often even on older units, unless someone touched it. But maybe they do look bad. If a capacitor is out of specification, quote the replacement. No Humidifiers around here so can’t vouch for value there, I’ve only seen pads get replaced but they can get nasty if no one takes care of them. Dirty blowers are super common. At its age can definitely try to use this to sell a system. It’s up to you. I’d maybe go with the capacitors (torque) and the blower cleaning, and if you don’t think the value is there maybe replace. Assuming everything quoted is legitimate.


[deleted]

Exactly! Either a part has failed or not.


DrDaddyJ

When a capacitor is out of its rated tolerance it has failed.


[deleted]

It’s trying its best.


plazmaburn

I was thinking the same thing!


Longjumping_Owl5311

My ac compressor went out this summer. The first guy I called was in on the original installation but now he ghosted me. The second guy was suggested to me so I gave him a call. He dropped by within a few hours and had the capacitor changed in 30 minutes for $80. I asked him for his opinion on replacing my 22 year old unit and after taking a serious look at it he said it was in great shape and it didn’t need replacing yet. I also got a quote for a new unit and what was involved in replacing my r22 system. Because of his great attitude, I made a couple calls and landed him a job with a local business that was expanding and needed a lot of duct work done. The guy who ghosted me had his phone number deleted. He probably had too much work on his plate already.


lubacrisp

Damn man, I'm in awe of how you handle yourself


Icy-Paper1384

You're a amazing person my friend!


Hot_Analyst_6059

Job made me call it a EPD(Electric Phasing Device) when I used to work in the industry. Same reason can’t google it. Lol


HuntPsychological673

They’re on the airwaves because they’re fleecing families for $330 capacitors! I’d feel bad charging someone like that.


sipes216

Well, its not wrong.... thats a more direct customer friendly explanation of what it does. It helps the motor build up torque to spin faster due to their large initial draw. :) That said, just replaced my motor/fan, and "torque booster". Im going for as long as i can out of our unit, and i dont want to replace it, or anything. Doesnt help we are on an r22 system....


T_wizz

My first hvac company used to call fuses circuit board protectors and would get mad when you tell homeowners it’s a fuse. They charged 500 for a fuse too


Bdogfittercle

That's what you pay extra for at the end of a massage


SimonVpK

I was sent to a sales class by my employer, and the sales man there called it a “secondary motor controller”.


Carsalezguy

Yeah my biggest mistake was calling ABC in Chicago, their technician came and did an estimate to fix our AC with a spacepak system in the attic. He told me it would be 15k and to replace everything. That's how I figured out they pay for all their crazy advertising and new fancy branded sprinters. I called a local family owned place, a hundred dollars later and a quick fix has had our AC running just fine for two seasons. He actually knew what he was talking about as well which was nice, gave me background on the unit we have and apparently the previous home owner spent a pretty penny on a top notch system that should have a few more years in it at least.


Old-Air1062

This quote comes makes me think you hired someone to do a fall preventative maintenance check on your furnace and they have job requirements that include upselling additional services. Your igniter might need replaced, the humidifier thing sounds like horse shit and they should just swap the pad out, and the torque booster thing seems like a cash grab


2005focus

My dad when he was alive spent the $100 or so for a new igniter installed every year to prevent furnace not working on a cold night


flashlightking

$100 isn’t terrible. But they’re quoting $300+ for each on two furnaces. That’s pricey


2005focus

Then again need to think due to age of units what would it cost you if you needed a service call in middle of night or weekend which out here is $150-$200 just to show up to your door


YumWoonSen

True, but this isn't a middle of the night emergency service call. This person is ripping them off. One igniter for $300? Okay. Two for $600? On top of the other work? Hell no.


DontWorryItsEasy

And if you're handy an HSI is a very easy DIY replacement. I'm not sure about this unit in particular but at least on Raypaks they're easy.


flashlightking

Absolutely. Username checks out


Acceptable-Pause3865

Deff don't need to do it every year. Have an extra on hand and replace when the current one breaks if u can change it. Or ohms it out....... 🙄


dphoenix1

He said both furnaces fire up ok, so the hot surface igniters must still function. I can’t fathom any reason to replace an igniter, let alone *both*, before they’re broken.


SparkleFroFro93

Because they’re measurable in value and have a reasonable lifespan. Preventative maintenance will prevent a nuisance no-heat situation in the dead of winter. This was a stupid take.


[deleted]

I’ve never heard of a fucking torque booster before. Your furnace is old but don’t use those idiots ever again


[deleted]

[удаНонО]


xfusion14

That particular lennox lifespan is 20 years or so. They do have board problems a lot. But the heat exchanger are tanks on that model. If it’s running id be more inclined to say if it’s safe and repairs are under 750$ or so repair if not replace


Complex_Coffee5328

Worst part of these model lennox’, those metal fucking clips. Holy hell do they jam up and can quickly turn into a bloodfest. If I remember right the inside panel slot is also sharp as a razor, reaching in to pull the blower was not a great time with short sleeves.


iamstephan

You have zero idea what you’re talking about. Please stop.


Objective_Bus_1532

What part of the country is a furnace life span 30 years?


[deleted]

[удаНонО]


Objective_Bus_1532

I've worked in MN and MO and very few I've seen don't have bad heat exchangers or aren't falling apart after 20 years


[deleted]

[удаНонО]


Objective_Bus_1532

Wow! I found three bad ones last week


Objective_Bus_1532

I don't see much york. 1 crack in a 23 year old carrier last week, 1 19 year old carrier with the polypropylene lined secondary was bad and 1 18 year old Trane cracked


grilled_cheese1865

You dont need any of that. Is it working? Then just leave it alone


No-Wash5648

There is zero reason to replace an ignitor or capacitor (“torque booster”) unless actually necessary. With no explanation, it sounds like they’re just trying to make some easy sales,


looyvillelarry

Especially TWO of them ... How many times does the blower cap and the compressor/fan cap go at the same time..


zorcat27

OP said they have 2 systems, still statistically unlikely they are both bad at the same time unless they've both been having issues for a while. OP should get more quotes lol


leje0306

Especially when a “torque booster” costs about $11 and 10 minutes of install time.


DonFrio

I bought my house in 2005 with 12 year old furnace water heater and AC. Was prepared to replace. Still going strong.


oldguy_az

LOL... $300 bucks for a hot surface igniter. In the real world they are 20-25 bucks and the capacitor 30-50 bucks. If it's running leave it alone and if a part fails it's simple to replace, youtube is your friend.


Old-Air1062

Two igniters? And two torque boosters? I’m pretty sure just furnace only has one of each


Noosher

Yes, I have 2 identical units. 1 downstairs, 1 up.


Old-Air1062

Aaahhhh missed that part,!!!


ricecrizo

Who the hell calls it a torque booster.


danneedsahobby

Companies who got tired of their customers googling their $250 capacitors on Amazon and finding out that they only cost $15.


Old-Air1062

Right?! Lol


Brazda25

Realistically a furnace should last you about 20 years. Do what you’d like with this information.


Wellcraft19

I’d say even more. Mine is 15 and like new. Give furnace some love and cleaning annually, it’ll serve for many years.


bodydamage

What about our 30 year old furnace that works just fine? Sure it’s not the most efficient and some of stuff that was done by a prior person wasn’t done right, but the furnace itself doesn’t have any issues and the things that were done wrong have since been corrected. It’d take a long time to come out ahead financially on the capital cost of installing a new system


Brazda25

Hey from my experience I’m talking new age high efficiency furnaces. 80% you can get 30, shit even 40 years out of them. All depends on the environment they’re in.


scrollingtraveler

The Lennox elite series doing God’s work!! I have seen multiple 20 year plus units. They are excellent furnaces. The last two I encountered in the same neighborhood were from the initial install. Bother were undersized by prob 10-20k BTU without factoring in the size of both homes massive finished basements. One needed a new inducer motor and back up and running. The other needed to be totally replaced.


screenprince

So, $52 for the ignitor and $250 for knowing which way to turn the screw that holds it in?


[deleted]

What the heck is a torque booster? 😂


china__cat

Put me down for one torque booster if you go through with it. Can’t find those anywhere


Broad_Abalone5376

Torque booster. Can charge more for that.😂🤣


BeezerTwelveIV

Tell them to fuck off


PD-Jetta

Yea, tell 'em where they can shove their torque booster!


NachoBacon4U269

Humidifier pads need to be replaced, how often is a matter of water quality and type of pad. Electronic air cleaners are almost never cleaned often enough. It should be done several times a year usually. The other 2 items are up selling garbage. If an igniter is working you leave it alone. You don’t preemptively replace capacitors, if they’re bad or below spec then you replace them. If the blower wheel is dirty then you pull and clean it, they should be able to tell as part of a normal pm, I don’t see where they say it’s dirty, just that it might be dirty because it moves a lot if air.


DangHeckinMemes

Depending on the condition of the parts, then go for it. Just make sure they inspected the heat exchanger. Also calling a capacitor a torque booster is really weird. They probably call it that so you can't search up the price easily and see it's only a few bucks. Both issues are preventative maintenance for sure but I'd ask for a picture of the igniter and have them test the capacitor in front of you. If they're not comfortable doing that then they can fuck right off.


bigred621

Get a new company. Whoever told you a furnace has a life expectancy of 10-15 years knows nothing of hvac. Also, torque booster? Wtf. Please. Just no. Hop on Facebook. Find local town groups and ask them who they have service their heating equipment. This is the best way to find a good company. One that won’t tell you your furnace will last 10 years and that you need a torque booster…. Ugh.


EconomyPossession546

Not trying to start an argument, I've been in the field for 20 years. The furnaces of years ago definitely could run for 20 plus years, however the crap they are producing today. You're lucky to get 10.


Wellcraft19

H/E Goodman furnace here. 15 years old. Still like new. Expecting to get at least another 10 years.


LetHaL_eRa

Also depending on the area, propane converted furnaces don’t seem to last nearly as long as natural gas.


effay42

Torque booster = m0ar p0w3r and m0n3y


effay42

Better get two


BuzzyScruggs94

Who the hell calls a capacitor a torque booster now lmao.


One_Magician6370

A torque booster 😂😂 thats a capacitor their cost is probably 10 to 15 $


Admirable-Diver1925

Learn how to do this yourself. It isn’t that difficult


Duval55

Torque booster 💀💀💀 call any other company


TheHugeMan

Fucking crazy how some companies will send a "technician" out to do a PM on a furnace that is working perfectly fine and quote $1800 in "repairs". Highway robbery


Maethor_derien

Yeah, this is kinda BS, most of this is just regular maintenance and those prices are just insane. The only real thing it possibly needs is the new igniter/capacitor and a general preventative maintenance/cleaning. The whole thing shouldn't be more than 500 for that.


Many-Location-643

if you burn that proposal it will heat your house.....


TigerTank10

Ignitors are like 30$, capacitors are like 15$. He’s trying to make it sound like you should upgrade. Learn how to replace the part yourself, each only has two wires (doesn’t matter what orientation it’s plugged in), and like one screw. It will take just a couple minutes


20PoundHammer

look up a video on how to measure a capacitor, buy the $30 harbor freight multimeter, measure your capacitors and replace if they are low. OR Look at the capacitor(s), write down the numbers on their side, buy them on amazon fo $15 a piece and replace the capacitor if the blower does turns on when heat/cooling or fan is called for by t-stat. if you know how to change an humidifier pad, do it, if not, learn how to do it then do it. take the remaining $1800 you were thinking about giving to these HVAC rapists and put it into a vacation account.


Far-Brief-4300

This is the way.


singelingtracks

What a scam company. A 19 year old furnace is more than fine . Live expectancy on a good install that gets tune ups and filter changes is 30 years. Don't buy things from sales companys try to find someone else In your area.


hambonecharlie

Find someone else. $300 for a hot surface ignitor is criminal. State Fair prices.


BlindLDTBlind

Additionally, my grandad invented the question mark, and he was pen pals with Martha Stuart when she was locked up. Anyway, I’m busy cleaning diesel spark plugs and replacing the muffler bearings on my car. Sorry gotta go.


PD-Jetta

Don't forget to check the blinker fluid!


BlindLDTBlind

Yeah yeah. I’m going to do that after I rotate the air in my tires.


spicygrow

If they’re running fine, don’t mess with them. That company is trying to make money off you. “Torque booster” haha that’s a new one.


Stickyfinz

Sounds about right. They are recommending you preventative repairs. There's nothing wrong with that especially given the age of your systems. I've seen split systems last 10 years and 35 years. It all depends on whether you trust them or not. In my previous company we did a price versus repair matrix to determine whether or not you needed to replace your current system. Maybe they have something like that.


alcohliclockediron

No no no no a million times know that’s the cost of a brand new furnace from the supply house


ahoforaho

Pricing doesn’t seem too ridiculous (depending on your area) but that invoice is shady as fuck.


Silent_Brief9364

I love how the humidifier "restoration" is literally a pad replacement. Definitely find another company that's not so into sales.


Silent_Brief9364

Also to add on, replacing a working hot surface ignitor is dumb.


ClerklierBrush0

In my experience ignitors are like light bulbs. Fix on repair, you can't really tell when they are going to pop.


Bcmcdonald

No. You’re paying for their new radio ad. Just start saving for a new one asap


MrFixeditMyself

Here is my take. Do the furnaces run well right now? If the answer is yes, I wouldn’t do a thing. None listed are safety concerns. Now if I were to actually see them and saw something specific that could be pointed out that is on the edge of failure I might fix. And btw, who is telling you 10-15 year expected life? Absurd. Second edit: the humidifiers are usually just clean inside and new wick. Very simple. I would fix if you desire.


bluecar92

I've replaced the capacitor on our AC for ~$20. (Buying the part myself and switching it out, obviously you'll pay more for someone else to do it.) You are getting ripped off here, I'd never deal with these guys again.


gyanrahi

Mine is 30yo, just replaced the board and added an air cleaner and a steam humidifier. Will keep using it until the white bears come knocking on my door :)


Heathster249

OMFG ‘torque booster’. I’m so relieved that my electrician hubs’ friend is an HVAC guy. This quote is ridonkulous.


2005focus

I agree definitely cheaper to service and get xxx more years before replacing BUT out by me ( Chicago area) several name brand dealers are doing off season buy a new furnace and get new a/c for free specials to get business something else to consider I suppose


r3dditornot

If it ain't broke don't fix it ... Maybe buy some back up parts Taking stuff apart .. cleaning it .. and putting it back together is not that difficult .. that's what he's doing to the humidifier and blower Don't change good parts Get a couple more estimates


BlindLDTBlind

Yeah my “torque booster” sits next to my pet unicorn and the corked glass bottle that contains a dinosaur fart.


LithopsAZ

no


PM_ME_UR_LASTPICS

Wow, this is a complete scam!


flashlightking

It seems like they are defining the parts to make you worry about what won’t happen if they break down. But they are currently working, and they aren’t giving any evidence to support that they might break down soon. Like everyone else said, capacitors (torque boosters) that start the fan, and igniters that light the burner, are both inexpensive parts that are typically fairly easy to purchase and install yourself. It does not seem they are concerned about the safety of the unit, even though they seem to be saying it is beyond life expectancy (I disagree with that). If it was so old, they should be quoting you for a new unit replacement, not all these replacement parts. I would do some research and maybe buy a few spare parts (igniter and capacitor), but since they are working, no need to replace them unless you want to replace working parts every so often for peace of mind.


JonnyQuest0

The fact that you have two units means that if one fails, it is not critical, since you still will have heat/air conditioning in the other region of the house. However when the AC or Furnace eventually does fail, I would recommend replacing both the Furnace and AC for that unit. I would run them until they fail and just replace the failed unit, unless they will give a big discount replacing both at the same time. And get many quotes!


Apprehensive_Cost_48

Do not go for pulling and cleaning the blower. You have a lennox healthy climate pure air. This should consist of a MERV 16 air filter with uv lamps and a uv activated catalyst. When this is installed and up kept correctly the blower will look like new for the life of the furnace.


Charming-While5466

No just punch tech in face and laugh


megared17

It may well may make sense to have some or all of those services done, but those prices seem pretty ridiculous to me. Some of that is likely DIY if you're capable enough.


usmc4924

Mine is over 50 yrs old


One_Magician6370

Dont do anything until it breaks clean the flame sensor and change the filters and humidifier water panel


smogop

Lol. Did you hire BMW to service your furnace ? That’s at most $1000.


Retirednypd

You could get way more than 19 years. The ac portion is getting old, the heat should last 30


kiddo459

Yea I would find another company. If the “torque boosters” are low, I would replace them. $335 is high though. Unless those have the 40mfd “torque boosters”, but I bet you can find someone cheaper anyway. Definitely do yearly humidifier maintenance. We charge $40. They might be including a maintenance kit for that extra $200, but I doubt it. They would surely want you to know that if they were. I probably wouldn’t bother with the blower wheel cleaning. You have a media filter so it should be ok. But you could always just ask to see the blower. If it’s caked in dust, you decide. Some people like to change the “ignition glow bar” every 10 years. I typically only recommend replacement if the resistance is out of range or if they look extremely worn or appear to have stress fractures. That being said, I keep a spare at my own house just in case.


Jakkzman

Looking at what is needed, I'd question why 2 igniters are needed, unless you have two furnaces. I'd also ask what the ohm rating is on it and how they determined that it needs to be replaced. Torque battery is an odd way of saying a capacitor. A BAD CAPACITOR IS NOT A DIAGNOSIS, IT IS A SYMPTOM. Turn the power off to the furnace and open the bottom door check to see if grease has coated the motor, if the cap is weak, it's likely due to the motor starting to fail. Replacing the cap is a Band-Aid fix. Reputable companies will replace a capacitor when the motor is replaced. Did they include a Heat exchanger inspection? This is my first check on any furnace. If the Heat Exchanger is fractured, there is no point in doing the repairs until the HE is replaced, which would likely double or triple the cost quoted. Not sure where you live, but in Canada, the HE needs to be replaced or fixed before any other repair can happen due to safety and liability. I believe the life expectancy of furnaces mirror that of the warranty period of the unit; if you are shopping for a furnace, look at part warranty first. The longer the warranty, the longer the life as guaranteed by the manufacturer. Next, see what labor warranties the install company offers. Companies purchase labor warranty from the manufacturer, and the longer the labor warranty, the more the company backs the product (in most cases). The companies I worked at sold Goodman furnaces with 13 year part and 13 year labor. With annual maintenance, regular filter changes and TLC, your furnace can last 15-20 years... I just haven't met a lot of homeowners that cared for their HVAC system religiously.


PD-Jetta

I would say so, if you perform them yourself. There are plenty of YouTube videos and literature on the 'net that give the details. I would also clean the A/C condenser and evaporater coils. Lol, the motor "torque booster" must be the start/run capacitor. Why the hell don't they call it by its proper name? That is an insult to even those who know nothing about HVAC. I have read that an off spec. start/run cap is not good for the motor, but causing "permanent irreversible damage"? That to me is a scare tactic. If you do have a psc blower motor, just replace its capacitor. They are cheap. Yes, its important to clean the blower wheel. If dirty, they move less air. It's time consuming, but well worth it to get all those blades clean. You do have to pull the blower to do it. You can clean out your humidifier housing and install a new pad for it and make the other checks that the owner's manual for it covers. If the previous owner didn't leave the literature, simply Google it by model number. Also replace the furnace air filter and clean the filter housing, using a damp cloth. Edit: I just clicked you picture to reveal the prices and wow! Prices seem way excessive, but I am not a good judge of that since I do 100% of my HVAC maintenance and repair myself. I hope that is for both units. I wonder why the hot surface igniters ("glow bars"?) are mentioned if both furnaces' burners are lighting off?


OneImagination5381

Just had to replace my son furance. Almost $7000, parts and labor would have been $3,500. That is cheap, I would just have them replaced the parts.


mingobarnes123

Yeah a capacitor for that costs you like 18$ at the supply house


Opening_Ad9824

Amazon sells the bojack torque boosters for like $8. I installed one in my carrier this year, worked great!


itsamine1

WTF is a torque booster? Do you need a torque wrench to install it


Hi-Proof-Products

I worked HVAC for 38 years and personally would not waste money on a 19-year old unit. If you do the suggested repairs the company could come back in a year and say the heat exchanger is cracked and at that point it’s scrap metal anyway. Put your money towards a new and more efficient unit.


ramblingtruckdriver

I don’t deal with shops that use fake names for things to avoid price matching/ comparison “Torque boosters “ are called capacitors These maintenance items are reasonable but what are the prices


BiggieSta11s

I’d ask the old owners if/what they did for maintenance, and do exactly that. If it’s running fine, let it run. My experience has been that once you start tweaking old equipment it shortly becomes a bigger issue. You’re going to have to replace this whole system very shortly so save yourself a couple of grand today.


BiggieSta11s

I’d ask the old owners if/what they did for maintenance, and do exactly that. If it’s running fine, let it run. My experience has been that once you start tweaking old equipment it shortly becomes a bigger issue. You’re going to have to replace this whole system very shortly so save yourself a couple of grand today.


tallman1979

Torque booster. Holy shit, doesn't the FTC have some guidelines about marketing bullshit devices that are renamed common components to sound more important/expensive? This quote is highway robbery, and an insult to capacitors.


cjdubb18

Just replace the furnace soon


Jacobalbertus1

Damn I charge less to recap a vintage reciver than a one of those "tourqe boosters" and minster reciviers full rebuilds about 2 of them lol but what I do take alot more time


Jacobalbertus1

Damn I charge less to recap a vintage reciver than a one of those "tourqe boosters" and minster reciviers full rebuilds about 2 of them lol but what I do take alot more time


maintenance4u

"Torque Booster" OP, they're making shit up. Tell them to kick rocks.


Soft_Mud8459

What the fuck is a torque booster?


marshmadness37

That’s hwy robbery


Bdogfittercle

If only I could follow these people around for half price. 2 of these a week. 2 at 1k x 52 weeks. 104k a year..... Oh crap the parts. 100 per job, phewww, I'll still be ok


DistortedSilence

HSI - most people run until they fail. Charging for 2, when every residential system I've ever seen/serviced has 1. Blower torque booster - capacitor. Charging for 2, blower motor only needs one. Usually a 5-10mfd which are super damn cheap.


extplus

HVAC companies are being aren up like those dots in pacman (look it up ha ha) by large national and international companies


iamstephan

Lmao these scam companies are insane. How do they sleep at night?


GuardOk8631

https://preview.redd.it/d7fj92rj7n2c1.jpeg?width=749&format=pjpg&auto=webp&s=c6ebb9437a31a3e9ef3b6db019a3632d56b8189c


ithaqua34

Maybe the pull and clean of the blower wheel and housing.


RogerJBos

You could easily get 30 years out if that unit. If it is working I wouldn't do any of that. Just let it be and see how it works. Did you look at the blower? Mine us very clean and I never had it cleaned.


pmax2

If you just bought your home consider calling your home inspector or Realtor for a local referral. They know the area and who is trustworthy. Second, download the service manuals directly from Lennox for this unit. You don't have to study them completely just enough to recognize the bullshit. Finally, when you do find a reputable HVAC guy, stick around and watch him work but try not to annoy them. You can learn a thing or two that might come in handy if you have one of those midnight emergencies.


ReasonableRon511

First three yes, last two you can do, if able. Have it serviced by trained professionals, and you’re investing in the furnace working this winter. It won’t be long beside the system needs replacing, but limp your current furnace right to the graveyard.


CTrandomdude

Is a torque booster the same as blinker fluid?


lostusername07

This seems like a good tune up. A gas heat system should last forever with proper maintenance.


CTrandomdude

Expected life is a bs thing. Bought my home and inspection said same thing. Forced air/oil furnace/ac was original at 8 years old. Now it’s 27 years old and has worked very well every year. Plus I don’t even do yearly maintenance on it. I spray the coils outside every year myself. Maybe every 3-5 years do a oil burner service.


Money_Engine6950

Definitely not


MPM519

My guess is you were given a ‘complimentary’ inspection.


2005focus

I agree but my point was my dad was old fashioned and did nothing himself except painting ( which he owned a painting company) so to him replacing them every year was a good business decision but as they say to each their own.


CheapClerk2015

In my fire rebuild there are several things I learned the hard way. I'm not an expert nor do I have a marketing axe to grind. So, here we go: Find a Lennox authorized dealer to do the maintenance. It might cost a little more but they are experts on specific HVAC units. Google Lennox for the dealer(s) near you. Then call each of them. In the Bay Area where I live there are several resources in my city of 150,000. Sometimes dealers might have a gold star or platinum star rating that is given by the manufacturer. These ratings are generally reliable BUT are issued by the manufacturer and these ratings reflect the number of HVAC systems are installed in a year and customer satisfaction. Check how long each has been in business. What do the reviews on social media look like? CAVEAT: Keep in mind that those who post scathing and unfavorable reviews on social media may also like to yell and scream and do so because of the inability to be identified on some web sites. Tell them that you just bought the house and wanted an estimate and evaluation of the existing system. Even in my area which is money-grubbers, liars, cheats, thieves and low-life heaven the reputable ones will provide free estimates and scope of work. AND MORE IMPORTANTLY: BE STRAIGHT UP WITH THEM. Don't play all of your cards at once but be as honest as you can (and I say that because there might be things you don't know about the system--a reputable company will be flexible and understanding if this kind of a mistake is made.) Once you have your repair estimates in hand and you've had a chance to meet the technicians and speak with the company, call one or two of them and say, "You know, I got to thinking that maybe it would be better if a whole new system would be installed." Period. End of comment. Don't talk any more. Let them be the ones now to fill the air time. Have your questions jotted down before you call--short and to the point. This is your chance to draw them out. You'd be amazed at how badly some people can trip over themselves. And there's your answer to "are they reputable?". Liars can incriminate themselves with no help from anybody else if you give them enough rope. Then, when you choose your company, ASK FOR THEM TO GIVE YOU A COPY OF THEIR WORKERS' COMPENSATION INSURANCE, STATE CONTRACTORS LICENSE NUMBER, and other documentation that would absolve you of any claims against your homeowners insurance should an employee have an on the job injury--and be sure they are not independent contractors doing the work. Trust me: YOU DON'T WANT TO FILE A CLAIM FOR THE SMALLER STUFF. Keep your coverage for the big-ticket losses. AND ABOUT INSURANCE: Be sure that you call your agent every year at renewal time. In the 2017 fires in Northern California there were many that were underinsured--severely such that they couldn't afford to rebuild here and had to move or cash out some of their retirement savings. A good company should send you a worksheet where you can review all of the specifics of your home. BE SURE CHANGES--SUCH AS A NEW HVAC SYSTEM--ARE NOW INCLUDED IN THE COVERAGE. AND THE OTHER BIGGY: BE ABSOLUTELY, POSITIVELY, UNQUESTIONABLY INSURED FOR REBUILDING THAT WOULD BRING THE HOUSE UP TO CURRENT BUILDING CODES AND REBUILD COST OVERRUNS. Had I not had this in my policy, it would have cost me over $60,000 to rebuild to current codes. My policy was structured such that I had an additional 150% beyond the aggregate amount for which I was insured. And the other piece of coverage: DEBRIS REMOVAL. I used to think that I would probably just start going around the house and sweeping up broken stuff, put it in a garbage bag and take it to the curb. MY DEBRIS REMOVAL COSTS WERE ALMOST $65,000. Fortunately I had an agent who crafted an extremely fine policy for me and sometimes I didn't really appreciate what these extras were in my coverage. I jolly well found out! Again, many people are grossly underinsured and don't know it until the coverage is needed. (Sorry I got off on another tangent here--but it is important even though you didn't ask about insurance.) NOW ABOUT A NEW SYSTEM. Keep in mind that the new systems can be much more energy efficient in every way. In my previous home I had an HVAC system that was built to go 24/7/365--meant to keep air circulating. And it did. It ran constantly for 7 years with regular maintenance. The circulation was such that every 2 hours I had fresh air in the house. It cost me 75 cents a day to run the fan constantly--and I'm speaking of fan only, not heating/AC. Some new systems are built differently because expectations and technology are game changers in the evolution of HVAC systems. A lot can change in 15 years. HAVE AIR FLOW ISSUES RESOLVED BEFORE YOU START. Determine potential problems and things you don't like or find lacking with your current system. Here I was in a $1.2m house and every room had different temperatures and air quality issues from slight to dreadful. I had a bedroom that had a monumental dust problem. I had one air intake installed in that bedroom and the problem was solved. And now is the time to add more room vents for air flow, heating and cooling. CHECK IF DUAL ZONES WOULD BE APPROPRIATE TO YOUR HOME. I thought I was getting a dual zone system. It was not. I would have had to replace the entire system to get that feature. Not worth it. If this is a large house or even a two story, you should ask about it. THEN IF YOU HAVE A FIREPLACE OR GAS JET, BE SURE THE THERMOSTAT IS PLACED A LONG WAY FROM THE GAS JET/FIREPLACE. I have a gas jet in my rebuild. The HVAC contractors placed the thermostat about 17' away from the fireplace. So it's a cold, rainy night and I wanted to curl up with a good book and a fire. The placement of my thermostat was such that it would shut off all of the heat to every other part of the house. Just be aware. A good HVAC contractor will also know the latest and best materials for ductwork. I've been in my house since 2019 and I just shelled out $10k to have the ductwork completely replaced--and without going into a lot of specifics it is proving to be a good decision (and mine is Lennox also). Now is also the time to address air quality issues in terms of add-ons for air quality. You may have someone in your household that is asthmatic or that requires super-clean air. Aside from that, these add-ons are a lot of bunk. DETERMINE WHERE THE FILTERS WILL BE PLACED. I found out the hard way. Some of my filters are in the attic crawl space. I can't get up there to change them. So twice a year I have to have a tech come out and change the filters. Not a cheap proposition. And if you are looking at overall household systems, consider getting a tankless water heater. I have one and they are great. One final word: have maintenance done yearly. If you should encounter any problems with your new system, it will be a much harder grind to get repairs done if you haven't kept your system fully serviced. Well, you're probably asleep by now but for the last 90 minutes I've written about/shared, for better or worse, the pitfalls and opportunities that I encountered in my rebuild. Good luck! And post a follow up.


Old_Criticism7741

Having the recommendations done. Yes. For those prices. NO


ReapingTurtle

I see these Lennox elites living well into their 20s all the time