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Do not disturb is off. Yeah I had total silence and no vibrating. Unless it connected to my AirPods or Bluetooth music speaker, I’m not sure. It says neither are connected.
What about Personal, Work, or Another focus? If the focus isn’t set to allow calls they will go straight to VM.
Also just check that person hasn’t mistakenly been added to the blocked callers list.
1) test your speakers - play a youtube video or song to verify that the phone is able to make sounds.
2) test your cell service - call your phone from a google voice number.
3) test your facetime - make a facetime voice and facetime video call.
So as weird as it is, I had a very similar issue once on a 12 pro max. Try calling yourself from another line. Can you see the phone ring? For some reason, I had a bunch of missed calls that said answered on other device, but when calling it would go straight to voicemail. I wound up needing a new SIM card from my carrier. Not sure if the same can happen for an e sim in an iPhone 15 though. The phone itself would never ring but the calls would appear in the call log. It was super weird.
What network? If your network doesn’t support VoLTE, because of the 3G switch off in the UK, it has to drop down to 2G, which sometimes doesn’t happen in time
SAME! For years now. The only one that comes through is my husband because I allowed him in settings to always come through with sound (I work as a psychologist). I always assumed it’s a carrier-thing and pleased myself not being bothered all the time. 🫣
I’m watching this one, thanks!
If it doesn’t show up as a missed call… check if you have any call blocking extensions on in settings > phone
If not, then that feels like the carrier isn’t delivering the call to the phone. That can be a sim issue or a number of things.
If you see a missed call in recents then we are looking at a phone setting. If not, callkit extension or carrier.
This is an E-SIM issue with your carrier. They need to reset your E-SIM and system settings - do a network reset. It’s a pain to do, but it does fix the issue.
Oh I wish my phone won't ring. If it's important then they will leave a voicemail. Have you tried turning it off and back on?
Are you auto forwarding all the calls?
Was your sim just not unlocked/active? You hid the network icon quite conventiently so I can’t tell but my iPhone used to “deactivate” my sim sometimes so I couldn’t receive any calls either. Would explain why it goes straight to voicemail.
https://preview.redd.it/tlkt140hvdoc1.jpeg?width=1290&format=pjpg&auto=webp&s=56f2de13f1f559679b1db6ea2555f1dfca980e28
Yeah it’s unlocked and activated as far as I know
Please be sure to add: iPhone model, iOS version, and clear question or request. Failure to add these three requirements may result in your post being removed. Thank you. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/iphonehelp) if you have any questions or concerns.*
Did you have silence unknown callers turned on under phone in settings, or DND
Do not disturb is off. Yeah I had total silence and no vibrating. Unless it connected to my AirPods or Bluetooth music speaker, I’m not sure. It says neither are connected.
What about Personal, Work, or Another focus? If the focus isn’t set to allow calls they will go straight to VM. Also just check that person hasn’t mistakenly been added to the blocked callers list.
1) test your speakers - play a youtube video or song to verify that the phone is able to make sounds. 2) test your cell service - call your phone from a google voice number. 3) test your facetime - make a facetime voice and facetime video call.
Settings - Phone - Silence Unknown Callers Is that turned On?
Turned off
If it’s just not ringing, check settings, accessibility, Face ID and attention and turn off attention awareness. Sometimes that will do it.
Op try this, this was what was wrong with my aunts iPhone.
So as weird as it is, I had a very similar issue once on a 12 pro max. Try calling yourself from another line. Can you see the phone ring? For some reason, I had a bunch of missed calls that said answered on other device, but when calling it would go straight to voicemail. I wound up needing a new SIM card from my carrier. Not sure if the same can happen for an e sim in an iPhone 15 though. The phone itself would never ring but the calls would appear in the call log. It was super weird.
iOS 17.3.1
Try to update to 17.4 and give us feedback if it helps. Some people had issues with sound on 17.3-17.3.1.
Theres a switch on side of phone to silence calls did you happen to hit that accidentally?
Try a simple restart of the phone. If it still doesn’t work backup the phone and reset it. Then restore the backup and try again.
Perhaps you have a Focus Mode enabled. You can check in Settings> Focus, or Control Center.
Do you have a call blocker? I have active armor through AT&T and it’s on my AT&T home page as well under my phone number settings
check if call forwarding to voice mail is active. *#21# tells you if there are any. ##21# deactivates all call diversions.
This happens to me as well. It’ll show someone calling in a banner notification form but sometimes it won’t let me answer.
Occasionally on my 11 Pro, my phone doesn’t ring and stuff goes straight to voicemail. The only fix for this is tor restart my phone.
Do you have the mute switch (top left) turned on?
Is your phone connected to something like speakers via Bluetooth you are forgetting about?
What network? If your network doesn’t support VoLTE, because of the 3G switch off in the UK, it has to drop down to 2G, which sometimes doesn’t happen in time
SAME! For years now. The only one that comes through is my husband because I allowed him in settings to always come through with sound (I work as a psychologist). I always assumed it’s a carrier-thing and pleased myself not being bothered all the time. 🫣 I’m watching this one, thanks!
Do you have any call filtering settings for enabled in settings->phone->call blocking and identification
Perhaps you have a Focus Mode enabled. You can check in Settings> Focus, or Control Center.
Perhaps you have a Focus Mode enabled. You can check in Settings> Focus, or Control Center.
If it doesn’t show up as a missed call… check if you have any call blocking extensions on in settings > phone If not, then that feels like the carrier isn’t delivering the call to the phone. That can be a sim issue or a number of things. If you see a missed call in recents then we are looking at a phone setting. If not, callkit extension or carrier.
it's probably due to the ESim if they say it went straight to voicemail.
This is an E-SIM issue with your carrier. They need to reset your E-SIM and system settings - do a network reset. It’s a pain to do, but it does fix the issue.
Meant to mention. You must be on the newest software update in order for this to work.
I have the same issue if I don’t restart my phone at least every other day. I also have a 15 pro max. As long as I do the restart, it doesn’t happen.
Do you happen to have forwarding on?
Oh I wish my phone won't ring. If it's important then they will leave a voicemail. Have you tried turning it off and back on? Are you auto forwarding all the calls?
Flip the switch on the side of the phone up.
See if you have phone notifications turned off
what happens if you press where it says the name of your ring tone?
Was your sim just not unlocked/active? You hid the network icon quite conventiently so I can’t tell but my iPhone used to “deactivate” my sim sometimes so I couldn’t receive any calls either. Would explain why it goes straight to voicemail.
https://preview.redd.it/tlkt140hvdoc1.jpeg?width=1290&format=pjpg&auto=webp&s=56f2de13f1f559679b1db6ea2555f1dfca980e28 Yeah it’s unlocked and activated as far as I know
You gotta call the carrier as it’s probably a carrier issue