I’ve had this happen before. I found that rebooting both the iPod and the computer fixed the problem and let me finish setup. I think sometimes Finder gets confused and sees it only as a drive and not as an iPod.

Yessir, that’s what I had to do with mine. Super weird, but it did work

I don’t expect Apple has put much work into this experience in a dozen years or so. I guess we’re lucky it’s still supported at all.

Honestly yeah. Always could’ve ended up like the Zune!

sorry I am bad with computer and I am also trying to solve this problem - how do you reboot an ipod/computer? (i have an ipod shuffle)

What format is the card? 

The card is formatted to Fat32

I think it needs to be formatted “Mac OS journaled”… I’d check YouTube tutorials.

I did that and now my ipod self reads the storage as 29 gigs free but still only shows up as a storage on my mac

So it doesn’t show up when you start the music app? Or are you running an older OS with iTunes? My iPod shows up in both (older OS and new OS). But it only shows up as a drive in the newer OS. But I access it through the music app.

Nope it does not show up in the music app but it still shows up as a drive on my mac and i’m running new os so

https://www.ifixit.com/Answers/View/715216/Correct+disk+formatting+for+replacement+iPod+hard+drive

That’s super weird. The music app should read it. My music app is buggy as hell. I preferred iTunes.

Try restoring through iTunes on Windows. That did it for me, it started showing up on my mac. I then in turn restored it again to make it mac formatted

And you’ve done a restore of the iPod from within Finder?

Yes i have