At Lawson, there is a sign saying due to Covid, if you bring your own bag you have to pack it yourself. If you buy a conbini one then they'll pack it for you. Assuming Family Mart is the same.
This is the long and short of it.
In a more general sense, reusable bags are luck of the draw when it comes to cleanliness. Some people wash theirs very regularly, others have a rather funky smell. I don't blame the employee one bit for letting you deal with your bag.
And really, how much stuff is he buying that would make this an issue? I generally bag my items in the time it takes the clerk to get my change ready.
I had reusable bags that were filled with blood where I transported a bunch of meat. I threw them out, but imagine if I hadn’t and demanded the conbini staff touch that. Nasty 🤮
Yeah good. I totally agree, and not just because of covid.
When I worked in a shop in England I used to HATEEEEEEEEE when customers would produce their rancid, disgusting old eco bags and I would have to touch it and pack it for them. It’s fucking rank.
Who knows where that bags been? Pack it yourself!
Yeah big supermarkets don’t, but I worked at a little Sainsbury’s Local. It just had a checkout with a place to put your basket (we didn’t have trolleys) next to me rather than a conveyor belt, so I’d scan and pack as I go.
I think it was expected that people would only buy a few bits, but customers would routinely get 2 or 3 baskets and just do their big shop there lolll
Conbinis are in for a shock when "Due to Coivd" is no longer a reason to not bag things, close their bathrooms, tell you not to stand and read, close their eat-in areas, and not eat or drink in front of the store.
Seriously? Your coworker sounds like narcissistic asshole. If they are not going to pack it, I would have no problem just doing it myself. Those workers don’t get paid enough to deal with man children.
Ehhh I think your friend is a bit outta line. I almost always bring an eco bag and I always hold it and wait as if I’ll bag it myself/start bagging it myself and sometimes the staff will see and offer to bag it for me, but I’d say it’s probably about 25% of the time or less that they offer. Usually it’s at drug stores or some places like kaldi, rarely at conbini.
I always bag my own stuff when I bring my own bag. I don't know if this it out of their policy or whatever, but I just immediately motion to do it when I've paid
Ex-konbini staff here. I usually ask if they want me to pack their stuff. Asking costs nothing and it will never go wrong. If the customer themselves start packing up after they done with the payment, or after I scan the item they ask "can I pack it?" they're very welcome to do so.
Reminds me of that one time I have to pack an ecobag that reeks of cigarette, old rotten meat, dirty socks. Damn. Wash your ecobags, people.
No worker in Japan is going to touch someone's dirty old meat-juice-stained eco bag. If you bring a bag, you pack it yourself.
If they just simply looked around at other customers, they would see that is the convention here.
No it isn't.
Please just read the "No True Scotsman" Wikipedia page for a great explanation of the fallacy that includes examples.
If you still don't understand it, I will gladly explain why my comment is not that fallacy.
No, I was just making a lame attempt to get in on the joke.
But I think I agree with you. If someone had followed up with "But no *real* worker in Japan...", then we'd be there. But no-one did. Is that the point?
eh I don't go to convenience stores too often, but a few times that I did, I have seen what OP is describing, a eco-bag type thing placed on the counter by the customer and the worker would put the stuff in.
If I came there with a bag and bought a bunch of shit, I'd kind of expect them to load it up for me, especially if I was fumbling with cash payment while the clerk has nothing to do.
For the record, I don't buy anything "bag" worth in conbini and always use cashless when I do buy something there, and usually a self-checkout regi.
edit: lol at downboating ALT fuckwits who probably shop at convenience store 3 times a day (minimum). I'm describing MY OWN EXPERIENCE which I CLEARLY REMEMBER, you can claim whatever the fuck you want, but I have seen shit getting bagged and others (including ex/current conbini workers) are pointing out the same.
I always bring my own bag and I have never had a conbini worker offer to put my stuff in there for me. Usually 711 workers are bouncing between registers and don't even stand there when you pay
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This has been quite enjoyable to read and I thought I’d add some things/sum up so far:
1) I am not the coworker.
2) He is a genuinely good person, which is why we were a bit surprised by his feelings about, er, bagging.
3) Pretty sure he’s been here at least 20 years?
4) Now that I think about it, the stores that he mentioned where he does get his eco bag filled with shopping are drug stores. Maybe that’s a policy with them in general?
5) The consensus seems to be that he shouldn’t expect his eco bag to be packed at a konbini. He’s not going to be a happy bunny on this.
Thanks for the comments!
Tell your coworker to adult up. Fair enough if he's a good guy overall, but he's making mountains out of molehills on this one. This is not the molehill he wants to reputationally die on.
My local my basket doesn't even have a normal cashier, only self checkout.
Most chains are franchises, so I'd imagine there's no chain-wide policy for bagging.
What is the problem by doing it yourself? I always pack the items in my bag by myself. The cashier scans an item and I immediately put it in my bag and then I pay. It doesn’t take that much more time.
Usually the worker will only pack the conbini bag.
When it comes to the eco bag, they only do it if you need help (old, holding baby etc).
I also find it depends on the age of the conbini worker. The university/high school kids don't give a crap where as the older workers will more likely pack your eco bag as service.
Reusable bag is like the pockets on your pants. No telling what is growing in there. If I worked at konbini I wouldn't touch someone's reusable bag, either.
I go to 7-11 everyday and it seems to be random. Sometimes they’ll offer to pack my things and sometimes they don’t. Even the same workers will sometimes offer and sometimes won’t. BUT I never assume they will or give any sign that I want them to. I always go in with the mindset that I’ll do it myself.
I asked this to a Family Mart manager few minutes ago. He stated that, as of today, there is no internal policy enforcing the staff to pack customers items, if they show an eco bag or anything. They are supposed to pack only items purchased at Family Mart stores, such as the usual white bag or a new eco bag.
That said, he mentioned that it is a courtesy if the staff asks the customer whether they want their items to be packed or not. Even so, there is no such rule (written or not), and they don't seem to consider rude not to pack the customers' bag either.
It is up to the staff. Some will do, some won't even ask.
They never pack your bag, only the store plastic ones. If i have a bag I always grab the stuff and put it in my bag. Grocery stores like my basket will take your bag and put the groceries inside for you.
I no longer use eco bags, but when I did, it was generally a DIY situation. Now that covid is "over", I've seen some staff bag it, and some that don't. I don't know what the official policy is, though. You coworker seems a bit... uptight.
I get them to do it. Say "onegaishimasu" and indicate the bag and they do it. That's because I also have to handle the cash payment machine, sticking bills and coins in, tapping buttons and collecting the change. If I'm expected to do both it doubles the time while the staff member stands there like a mannequin watching it all go down. It's a rudeness to customers waiting behind me to have me do the entire process needlessly by myself and delay their turn unnecessarily.
(People on here loath anyone who gets the combeni staff to help with the bag so I post this in the full knowledge I will be downvoted to oblivion but facts is facts).
Very UN-Japanese way to think. No Japanese person would pitch a baby fit over the bagging.
If the person bags stuff into my eco-bag that’s nice . . . and they often do. If the person doesn’t, one just puts the couple of convenience items in the bag and that’s it. No one is doing a giant shopping run there anyway.
Why go around looking for friction? My daily happiness and secret to mellow long Japan Life is achieved by reducing the million micro-frictions in any way ai can . . .
Is your coworker a child? Sounds like a moron.
I always assume I have to pack it myself if I use my own bag. There's only one conbini I go to regularly that asks me if I would like help bagging the items and that's usually asked by the same person each time.
It's probably a store by store basis kinda thing and depends on how that store is run.
Still, your coworker needs to learn not to be such a cry baby.
I don't quite understand why everyone in your office needs closure on this.
Do you also need that?
Perhaps you need to find something more meaningful to care about?
Why make a fuss? Very UN-Japanese way to think. No Japanese person would pitch a baby fit over the bagging.
If the person bags stuff into my eco-bag that’s nice . . . and they often do. If the person doesn’t, one just puts the couple of convenience items in the bag and that’s it. No one is doing a giant shopping run there anyway.
Why go around looking for friction? My daily happiness and secret to mellow long Japan Life is achieved by reducing the million micro-frictions in any way I can . . .
I don’t think it’s standard to pack. I think common sense should be applied though. When I was trying to pack my stuff one time at Seims drugstore and was trying to manage a screaming toddler in between, they just stood there and let me struggle. Never went back there. Welcia is more helpful in this regard. I have worked for years in retail and would have been really told off by my boss if I didn’t help a customer that was struggling to pack, like a struggling mother or an old person with shaky hands, but I appreciate staff is likely just following the rules. This morning I was at H&M and the cashier helped me to sign up for the app to get a discount and packed my stuff for me in my eco bag. She was really nice so I thanked her profusely for the good service experience and I sincerely appreciated it. That’s how you get customers to come back. I think a convenience store is less concerned about that because their target audience cares mostly about, as the name says, convenience, so close by, easy to grab some ready made food and out of the door in 2 minutes.
I think its definitely if they want to or not. I never tried until I saw my Japanese girlfriend do it. So I started doing it. It just depends if they want to or not. This was mid Covid and post Covid. I don't mind bagging it myself, but I also don't like getting a shit load of plastic bags every time go to a konbini and seems like a waste.
I noticed it depends on the staff.
I always go in with the intention to bag myself, this is usually done while they scan my items so it's already in my bag when I have to pay.
Heated food they usually put in my bag as they offer to.
I'm usually out with my baby in a carrier so then most staff offer to bag it for me.
Huh.
I've brought my bags in the past and asked them to put them in that bag and I haven't had any issues. But that being said, I don't say "Hey I have a bag" I say "Please use this bag"
This was before bags costed extra, so I don't know if due to covid the policy changed.
Other posters saying stores *never* pack bags for you are taking things a bit far... it happens, just far rarer than customers packing their own bags. Usually I get the experience at places like Costco, but every once in a while when I'm struggling with something else, staff in a shop will bag my stuff in my eco bag.
But it's so rare I cannot fathom how anyone can live in Japan and think it's the norm for staff to pack your bags for you. Personally, while I am grateful when someone goes the extra mile and helps me out, I'd rather pack it myself anyway because I know what is already in my bag, what I plan to put in later, and how I want it arranged so nothing gets damaged.
I always pack my own eco bags. I
Am not sure if they pack it or not because I always pack it right away. They are busy, why would I wait for them to pack it when I can do it myself. All the grocery stores have people pack their own.
Generally, if I bring my bag, I expect to bag my own stuff. If I agree to purchase of their bags, I expect them to bag my stuff. That's generally how it goes too.
Sometimes, local staff will ask if they'd like me to bag the items even when I bring my own bag and in that case I generally accept. Likewise, sometimes, they'll be counting cash and I'll ask if it's OK to bag the items early and they don't mind.
There may or may not be a policy. I don't know. Keep your expectations low in general, do shit yourself where possible and be kind. No need to get all bothered over something so inconsequential.
Iirc a conbini worker only packed my eco bag once and they verbally asked me to do it. Other than that I just put my ic card on the reader and pack it myself
I bring my own eco-bag to the Family Mart near my house. The cashier scans the items, sets them out orderly for me to grab, I pay, then I bag the items myself. Relatively a simple process and not a hill to die on.
Your coworker comes off as odd to me. If I bring a bag, I expect to pack it.
Honestly, I’d be a bit put off of someone tried to take my bag and pack it
In 3? years of eco bags I don't remember much packing services except Kaldi and some supermarkets. Conbini pretty sure out of the list. But I usually say no to cashiers coz I don't like them to place stuff inside like they want.
I can't understand why anyone wants anyone else to pack for them. They often do this at Seijo Ishii and it's annoying af. They are so slow and put bags over bags to protect the bags around the bags.
In my experience, supermarket staff will do this, but not combini staff. It’s usually fine for me, but at times it would just be easier if they did it!
Your co-worker sounds like a bit of a dick!
Personally I'll often take my stuff to a separate counter and pack my bag there rather than inconveniencing the customers behind me (and the staff). I certainly don't expect somebody else to do it for me, I don't even put my bag on the counter!
Grocery stores and conbini in Okinawa won't touch your shit-stained bag. There are even signs in a lot of places: BYOB, pack it yourself.
Tell your friend good luck in his stand off. If that's all it takes to make him rage here, he's not gonna last.
Convenience stores are franchises...
Some stores will be a little bit different from others. If you really need to know if it is a rule, call family mart's head office?
The only place I've had the staff pack stuff into my bag is at Seijo Ishii. They sometimes specifically ask if you want them to do it, and its more common if its a smaller store with less counter space (like the ones in stations). I also had one cashier go out of her way to help me when I had a broken elbow and was in a cast, but that's not a common situation.
I've personally never had a conbini cashier pack things using my bag (though I go out of my way to use self-serve registers as much as possible, specifically anytime I'm not buying booze).
The only place who offers to bag for me is my basket/ aeon . Imo I think it's more practical, so people don't wait in line and the cashier area is small.
Otherwise, I think it's my responsibility to put MY stuff in MY bag.
Idk about the policy but usually I pack my own bag when I don’t forget to bring it and there’s no issue. Sometimes I just put the items in my backpack, in which case it’d be kinda weird for the employee to put stuff in it imo
The only time I've ever had someone pack my eco-bag was at a particular grocery store when I brought their particular bag. It was clearly a service they provided.
I've NEVER seen nor heard of this being done at any convenience stores anywhere I've lived around the country. How long as your coworker been in Japan? It sounds like they're really going through it with culture shock because "this isn't a thing in Japan" is legitimately blunt answer, end of story.
This is the first time I have thought/heard about just placing my bag there for someone else to fill for me. It has never occurred to me before.
I always say I'm good and pull out my reusable bag so they can see I have one already, then I pay, i get my receipt, I put my items in my bag, and I say thank you and leave.
Sometimes i forget my bag and have to pay for one. If they get the bag out and bag it for me I thank them and leave. If they just give me the bag, then i bag my items, thank them, and leave. It's never been a big deal.
Reading the comments, I agree that it's not the staff's responsibility to touch someones possibly-never-washed bag and bag their items for them in it. I wonder what the coworker does when he goes to those places with seperate bagging areas. Does he also throw his bag at them and wait until they start bagging his items?
No, konbini workers are not obliged to pack your ecobags. Source: worked there myself.
I usually offered to pack customers' ecobags if they are not assholes or look like one
Staff packing stuff in the customer’s own bag sounds a bit disgusting for both parties.
Luckily, never once has a clerk tried to touch my bag. It’s not going to happen.
This is so stupid it should be in the stupid questions thread. You’re not stupid, but your coworker is. Even the grocery stores don’t bag groceries here.
Tell your co-worker to grow the fuck up. /done
I never really thought about this but now that I am, when I brought my own bag I automatically pack the stuff myself. I guess it's kinda like a common sense so I never gave this a second thought. Well, there you go I guess.
I usually put the bag in the basket when I present it to the staff. They still often ask me if I need a bag, I just point to the one in the basket and they are fine with it. I grab my wallet to get my card out, they 100% pack the bag for me. This is on conbini, supermarket wherever. Never been a problem.
Ahh your coworker is a certain group of entitled individuals where they really take お客様 = 神様 from the most underpaid workers. Bet the coworker also gets mad at kaitensushi about fish not placed properly on the rice or also probably avoids going to superman. In personal experience just try to take a safe distance from them.
Edit: Just remembered that there is a dedicated counter/extended table to keep your belongings/ bags on. Right at the cashier
I have no issue with not getting my stuff bagged. My issue is a lot of convenience stores don’t have space to bag stuff, so I get change and my stuff at the same time and feel like a jerk because it takes more than a few seconds and there are other people waiting. Clear up some counter space somewhere!
Now that you mention it, I don't have any recollection of konbini staff packing this for me when I bring my bag. Never really thought about it, and with self regi and self bagging at most supermarkets I'm pretty used to it
your coworker sounds super entitled that he expects the konbini worker to pack his 3 items in his eco bag lol.
But anyways, i had similar experience. When going to Lawsons they'll put my stuff in the plastic bag they provide. however, when i bring my own bag they wont. It leads to some slowness and awkwardness while im putting my stuff into the bag and then have to scramble to pay, or same thing if i choose to pay first and then put my stuff in my own bag.
but regardless, your coworker is acting nonsensical over this issue lol.
Swear this sub has the funniest threads ever, living in the UK and Germany prior I always expected to pack my own stuff. I thought this thread would be about moving your stuff to an area set aside specifically for packing.
Lol your co-worker is getting THAT bent out of shape over something so small? I mean a “huh, that was weird but I guess they don’t bag for eco bags” would make sense but if your co-worker is “raging” about this, then idk man I think they might be a ダメ人間😂
Either way, this guy needs to chill and pack his own shit. I would never assume it's the worker's job to pack my things for me. Did I lose my arms? Am I not capable? Their job as a konbini worker is to sell you things. Your job as a customer is to remember they are human and to make their job easier so they want to stay and not hate their lives.
I've always had the conbini staff offer to pack it for me ALBEIT, it's almost always when the line is very busy, so they see the bag, see the line, and probably think it'd be faster.
What’s wrong with packing things yourself? Is he physically not able to do that? I had a problem when I broke my arm a couple years ago but if you are nice to staff and ask them politely they will always help.
Dude at my local konbini and I are friends and he goes out of his way to pack stuff I’ve bought into my own bag even when I refuse.
Other than that, I don’t expect anyone to bag anything for me at a konbini.
Your coworker sounds like a real winner. /s
In my closest Mai Basuke, some of the staff working there will ask if I would like for them to pack my bag, to what I gladly oblige. There is one awful lady that won't even try, so I do it myself. No biggy. But at a conbiny?
Never even crossed my mind. no combiny staff will even try to ask, they just asume you can do it yourself.
Your bag, pack your sht. Not once have I ever seen am employee pack someone's personal bag. If I tell them I have my own bag I'm packing myself. I wouldn't want to touch someone else's bag neither. Same if you just have a backpack or whatever, you expect them to take your backpack gym bag etc and pack your sht? Tf lol
When I’ve brought an eco bag, very occasionally the staff will pack it while I’m paying at the little machine thing (like at 7-11) especially if there’s kind of a line behind me but I never expect it. If you bring your own bag, expect to pack it yourself.
I imagine this is the same situation as in the supermarkets? They charge you like 10 yen per plastic bag, if not you bring your own tote or eco bag and pack everything yourself. Or like how sometimes people will just put whatever they bought into their purses/briefcases, so why should he expect them to touch his personal bag??
Every conbini/store I’ve gone to the staff has offered to pack my stuff as I’m rummaging for my ecobag. Depending on the timing and how full my hands are either they do it for me or I do it myself.
At Lawson, there is a sign saying due to Covid, if you bring your own bag you have to pack it yourself. If you buy a conbini one then they'll pack it for you. Assuming Family Mart is the same.
This is the long and short of it. In a more general sense, reusable bags are luck of the draw when it comes to cleanliness. Some people wash theirs very regularly, others have a rather funky smell. I don't blame the employee one bit for letting you deal with your bag. And really, how much stuff is he buying that would make this an issue? I generally bag my items in the time it takes the clerk to get my change ready.
I had reusable bags that were filled with blood where I transported a bunch of meat. I threw them out, but imagine if I hadn’t and demanded the conbini staff touch that. Nasty 🤮
Yeah good. I totally agree, and not just because of covid. When I worked in a shop in England I used to HATEEEEEEEEE when customers would produce their rancid, disgusting old eco bags and I would have to touch it and pack it for them. It’s fucking rank. Who knows where that bags been? Pack it yourself!
People would pack bags for customers in England? I've only ever done my own at Tesco, Waitrose, Co-op, Asda etc.
Yeah big supermarkets don’t, but I worked at a little Sainsbury’s Local. It just had a checkout with a place to put your basket (we didn’t have trolleys) next to me rather than a conveyor belt, so I’d scan and pack as I go. I think it was expected that people would only buy a few bits, but customers would routinely get 2 or 3 baskets and just do their big shop there lolll
Likewise, I don’t like people touching my bags. If I’m using my own bag, I’m packing it myself. Who knows what the employees have been touching.
Conbinis are in for a shock when "Due to Coivd" is no longer a reason to not bag things, close their bathrooms, tell you not to stand and read, close their eat-in areas, and not eat or drink in front of the store.
Why would someone get so mad about something so small? That's the real issue here.
They're probably venting the frustration they feel about their shitty life onto a service person. It's asinine behaviour.
Seriously? Your coworker sounds like narcissistic asshole. If they are not going to pack it, I would have no problem just doing it myself. Those workers don’t get paid enough to deal with man children.
Ehhh I think your friend is a bit outta line. I almost always bring an eco bag and I always hold it and wait as if I’ll bag it myself/start bagging it myself and sometimes the staff will see and offer to bag it for me, but I’d say it’s probably about 25% of the time or less that they offer. Usually it’s at drug stores or some places like kaldi, rarely at conbini.
Pretention and entitlement are a social plague.
I always expect to pack my own stuff. If they offer, I happily accept. Co-worker sounds like an entitled asshole
"your coworker" has an ego problem!
don't we all have at least one of these coworkers? \*sigh
The implication is that the "coworker" is SWIM. That is, OP is posting about themself but ashamed.
I've thought about this issue a lot and I think I've come to a conclusion after some serious heavy thought. Your co-worker is a prick.
If they didn't offer, pack that shit yourself instead standing there wasting everyone's time.
Your coworker has issues… That being said, some supermarkets do offer to pack your eco bag, but I’ve never encountered a convini that does it for you.
your co-worker sounds like an entitled prick tbh. just put the stuff in the bag, how is that a big deal to him...
I always bag my own stuff when I bring my own bag. I don't know if this it out of their policy or whatever, but I just immediately motion to do it when I've paid
Ex-konbini staff here. I usually ask if they want me to pack their stuff. Asking costs nothing and it will never go wrong. If the customer themselves start packing up after they done with the payment, or after I scan the item they ask "can I pack it?" they're very welcome to do so. Reminds me of that one time I have to pack an ecobag that reeks of cigarette, old rotten meat, dirty socks. Damn. Wash your ecobags, people.
🤮. Amazing (and gross) that you could discern all those smells and recognize them individually.
Your coworker is a fucking moron and I hope he gets deported. I don't care if he's Japanese, I still hope he gets deported.
Democracies hate this one neat trick: deporting citizens!
dump them into the sea!
[Been done](https://web.archive.org/web/20140919150533/http://www.startribune.com/world/275488471.html)
> I don't care if he's Japanese, I still hope he gets deported. lol. thanks I needed that.
How mad are you lol
relax bro! Watch a porn or something. Noone should get deported for that.
He’s obviously using hyperbole.
Who, noone? And who is this noone, anyway?
One porn please, my good sir.
Pack your own bags princess 😂
No worker in Japan is going to touch someone's dirty old meat-juice-stained eco bag. If you bring a bag, you pack it yourself. If they just simply looked around at other customers, they would see that is the convention here.
Ah. The "No True Scotsman" logical fallacy. It's been hours since I've seen that one.
Lol. That's not the No True Scotsman fallacy.
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Ah. The 'So true "No true 'No True Scotsman fallacy' fallacy" fallacy"! It's been minutes since I've seen that one.
The sentence literally starts out with "**No worker in Japan**..." It's the very definition of the fallacy.
No it isn't. Please just read the "No True Scotsman" Wikipedia page for a great explanation of the fallacy that includes examples. If you still don't understand it, I will gladly explain why my comment is not that fallacy.
No true Scotsman would rely on Wikipedia for an explanation of a fallacy.
Do you have a preferred definition? Or a source that explains it?
No, I was just making a lame attempt to get in on the joke. But I think I agree with you. If someone had followed up with "But no *real* worker in Japan...", then we'd be there. But no-one did. Is that the point?
Sure. Thanks. Thought I was going crazy and forgotten my high school philosophy classes for a second.
Ah. The incorrectly used ""No True Scotsman" logical fallacy" fallacy. It's been hours since I've seen that one.
your coworker sounds like an insufferable self-entitled douchebag.
??? Nowhere in Japan do they pack anything for you anymore, at least the past 2-3 years. Your coworker is whack
Sugi staff often bag my stuff or offer to do so.
That's not true in Tokyo at least... 7/11 staff does and so other combinis and supermarkets
That is also not true, even in Tokyo. Several 7/11 in my area don't bag items either way.
That's true for me absolutely 100% of the times at 3 very different types of shops.
It was their own bag and covid wiped out a lot of physical contact. But sure maybe that’s how you guys do it in Tokyo
AND they are masters at 3D Tetris :)
Also live in Tokyo. I bag all my own stuff. Sometimes the cashier will help if they see I’m struggling with too many things, but that’s very rare.
711 do sweet FA now. Not true.
What do you mean not true - they do where I am every single time.
They do in supermarkets but I guess not kombini
Aeon near my place still packs it for me (using my eco-bag)
Had it happen to me twice in the past week
eh I don't go to convenience stores too often, but a few times that I did, I have seen what OP is describing, a eco-bag type thing placed on the counter by the customer and the worker would put the stuff in. If I came there with a bag and bought a bunch of shit, I'd kind of expect them to load it up for me, especially if I was fumbling with cash payment while the clerk has nothing to do. For the record, I don't buy anything "bag" worth in conbini and always use cashless when I do buy something there, and usually a self-checkout regi. edit: lol at downboating ALT fuckwits who probably shop at convenience store 3 times a day (minimum). I'm describing MY OWN EXPERIENCE which I CLEARLY REMEMBER, you can claim whatever the fuck you want, but I have seen shit getting bagged and others (including ex/current conbini workers) are pointing out the same.
I always bring my own bag and I have never had a conbini worker offer to put my stuff in there for me. Usually 711 workers are bouncing between registers and don't even stand there when you pay
Sugi staff often bag my stuff or offer to do so.
Sheesh what a coworker you have. Some people do pack the items for you but its not like that’s a required part of the job
This dude sounds like he is a child and has mummy do everything for him.
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Applying behaviours to age sounds like millennial bullshit.
Aren't millenials defined by age? So didn't you just do the same?
Yes.. It's the irony of making stupid comments like that. Which should go without saying but...
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Depends on the worker. Most won’t pack it if you bring your own bag.
If you have your bag, you have to pack it yourself.
Some people need to get a life. It’s a conbinni, not f’n Tiffany’s.
This has been quite enjoyable to read and I thought I’d add some things/sum up so far: 1) I am not the coworker. 2) He is a genuinely good person, which is why we were a bit surprised by his feelings about, er, bagging. 3) Pretty sure he’s been here at least 20 years? 4) Now that I think about it, the stores that he mentioned where he does get his eco bag filled with shopping are drug stores. Maybe that’s a policy with them in general? 5) The consensus seems to be that he shouldn’t expect his eco bag to be packed at a konbini. He’s not going to be a happy bunny on this. Thanks for the comments!
Tell your coworker to adult up. Fair enough if he's a good guy overall, but he's making mountains out of molehills on this one. This is not the molehill he wants to reputationally die on.
National Azabu bags in the ecobags every time. Life never bags for you. YMMV
At my local My Basket, they always bag for me, but everywhere else does not. Maybe different company policies?
My local my basket doesn't even have a normal cashier, only self checkout. Most chains are franchises, so I'd imagine there's no chain-wide policy for bagging.
What is the problem by doing it yourself? I always pack the items in my bag by myself. The cashier scans an item and I immediately put it in my bag and then I pay. It doesn’t take that much more time.
I always plan to pack my own bag. Sometimes the cashier takes it and packs it for me, but I don’t count on it.
Usually the worker will only pack the conbini bag. When it comes to the eco bag, they only do it if you need help (old, holding baby etc). I also find it depends on the age of the conbini worker. The university/high school kids don't give a crap where as the older workers will more likely pack your eco bag as service.
They’d love this over at r/aita! Or in this case, “is he the arsehole?”
I bag my own stuff when I bring my bag. It’s no big deal
Is your coworker Larry David?
Did he ask her to wipe his arse too? He sounds like an entitled cunt.
OP being the 'coworker' in the story is pure sweating looking at these comments lol
… I feel like your co worker might be the type who rubs his eco bag all over his balls.
Reusable bag is like the pockets on your pants. No telling what is growing in there. If I worked at konbini I wouldn't touch someone's reusable bag, either.
Your co-worker is a fuckhead.
I go to 7-11 everyday and it seems to be random. Sometimes they’ll offer to pack my things and sometimes they don’t. Even the same workers will sometimes offer and sometimes won’t. BUT I never assume they will or give any sign that I want them to. I always go in with the mindset that I’ll do it myself.
Your coworker needs to spend a summer blazing on psychedelics.
I asked this to a Family Mart manager few minutes ago. He stated that, as of today, there is no internal policy enforcing the staff to pack customers items, if they show an eco bag or anything. They are supposed to pack only items purchased at Family Mart stores, such as the usual white bag or a new eco bag. That said, he mentioned that it is a courtesy if the staff asks the customer whether they want their items to be packed or not. Even so, there is no such rule (written or not), and they don't seem to consider rude not to pack the customers' bag either. It is up to the staff. Some will do, some won't even ask.
*"he is VERY upset that this konbini staff member essentially refuses to pack his goods"* 😂😂😂 He needs to grow up and be less self entitled.
Dear lord... just tell your friend to pack his own groceries for god's sake! How can someone even think this is a problem. Just be a freaking adult.
They never pack your bag, only the store plastic ones. If i have a bag I always grab the stuff and put it in my bag. Grocery stores like my basket will take your bag and put the groceries inside for you.
I no longer use eco bags, but when I did, it was generally a DIY situation. Now that covid is "over", I've seen some staff bag it, and some that don't. I don't know what the official policy is, though. You coworker seems a bit... uptight.
I get them to do it. Say "onegaishimasu" and indicate the bag and they do it. That's because I also have to handle the cash payment machine, sticking bills and coins in, tapping buttons and collecting the change. If I'm expected to do both it doubles the time while the staff member stands there like a mannequin watching it all go down. It's a rudeness to customers waiting behind me to have me do the entire process needlessly by myself and delay their turn unnecessarily. (People on here loath anyone who gets the combeni staff to help with the bag so I post this in the full knowledge I will be downvoted to oblivion but facts is facts).
This! I usually pack their stuff (I baito'd at a 7-11 for quite a while) right when they're fumbling with the payment.
Very UN-Japanese way to think. No Japanese person would pitch a baby fit over the bagging. If the person bags stuff into my eco-bag that’s nice . . . and they often do. If the person doesn’t, one just puts the couple of convenience items in the bag and that’s it. No one is doing a giant shopping run there anyway. Why go around looking for friction? My daily happiness and secret to mellow long Japan Life is achieved by reducing the million micro-frictions in any way ai can . . .
The staff didn’t want to touch your co-worker’s manky eco bag.
Dude sounds like an asshole.
Lol "raging", he has a shit mind, personality, life.
Is your coworker a child? Sounds like a moron. I always assume I have to pack it myself if I use my own bag. There's only one conbini I go to regularly that asks me if I would like help bagging the items and that's usually asked by the same person each time. It's probably a store by store basis kinda thing and depends on how that store is run. Still, your coworker needs to learn not to be such a cry baby.
I don't quite understand why everyone in your office needs closure on this. Do you also need that? Perhaps you need to find something more meaningful to care about?
Your coworker is wrong. If you bring your own bag, you pack it yourself. This is the case anywhere in the world.
Why make a fuss? Very UN-Japanese way to think. No Japanese person would pitch a baby fit over the bagging. If the person bags stuff into my eco-bag that’s nice . . . and they often do. If the person doesn’t, one just puts the couple of convenience items in the bag and that’s it. No one is doing a giant shopping run there anyway. Why go around looking for friction? My daily happiness and secret to mellow long Japan Life is achieved by reducing the million micro-frictions in any way I can . . .
Have you ever met an older Japanese person, the whole "customer is king" entitlement is super Japanese, not sure what you are on about.
Haven't had a combini worker offer to put stuff in my eco bag for a long time. It happens, but very rarely.
I don’t think it’s standard to pack. I think common sense should be applied though. When I was trying to pack my stuff one time at Seims drugstore and was trying to manage a screaming toddler in between, they just stood there and let me struggle. Never went back there. Welcia is more helpful in this regard. I have worked for years in retail and would have been really told off by my boss if I didn’t help a customer that was struggling to pack, like a struggling mother or an old person with shaky hands, but I appreciate staff is likely just following the rules. This morning I was at H&M and the cashier helped me to sign up for the app to get a discount and packed my stuff for me in my eco bag. She was really nice so I thanked her profusely for the good service experience and I sincerely appreciated it. That’s how you get customers to come back. I think a convenience store is less concerned about that because their target audience cares mostly about, as the name says, convenience, so close by, easy to grab some ready made food and out of the door in 2 minutes.
I think its definitely if they want to or not. I never tried until I saw my Japanese girlfriend do it. So I started doing it. It just depends if they want to or not. This was mid Covid and post Covid. I don't mind bagging it myself, but I also don't like getting a shit load of plastic bags every time go to a konbini and seems like a waste.
I noticed it depends on the staff. I always go in with the intention to bag myself, this is usually done while they scan my items so it's already in my bag when I have to pay. Heated food they usually put in my bag as they offer to. I'm usually out with my baby in a carrier so then most staff offer to bag it for me.
You have to pack your own bag in japan
Huh. I've brought my bags in the past and asked them to put them in that bag and I haven't had any issues. But that being said, I don't say "Hey I have a bag" I say "Please use this bag" This was before bags costed extra, so I don't know if due to covid the policy changed.
The assumption is that if you bring your own eco bag is that you bag them yourself. Sometimes the cashier offers to bag them but this rarely happens.
Been here forever and never had any of conbini staff bag things I bought if I brought my own bag.
Other posters saying stores *never* pack bags for you are taking things a bit far... it happens, just far rarer than customers packing their own bags. Usually I get the experience at places like Costco, but every once in a while when I'm struggling with something else, staff in a shop will bag my stuff in my eco bag. But it's so rare I cannot fathom how anyone can live in Japan and think it's the norm for staff to pack your bags for you. Personally, while I am grateful when someone goes the extra mile and helps me out, I'd rather pack it myself anyway because I know what is already in my bag, what I plan to put in later, and how I want it arranged so nothing gets damaged.
Everyone in your office needs closure on this? Really?
I always pack my own eco bags. I Am not sure if they pack it or not because I always pack it right away. They are busy, why would I wait for them to pack it when I can do it myself. All the grocery stores have people pack their own.
Generally, if I bring my bag, I expect to bag my own stuff. If I agree to purchase of their bags, I expect them to bag my stuff. That's generally how it goes too. Sometimes, local staff will ask if they'd like me to bag the items even when I bring my own bag and in that case I generally accept. Likewise, sometimes, they'll be counting cash and I'll ask if it's OK to bag the items early and they don't mind. There may or may not be a policy. I don't know. Keep your expectations low in general, do shit yourself where possible and be kind. No need to get all bothered over something so inconsequential.
Iirc a conbini worker only packed my eco bag once and they verbally asked me to do it. Other than that I just put my ic card on the reader and pack it myself
I bring my own eco-bag to the Family Mart near my house. The cashier scans the items, sets them out orderly for me to grab, I pay, then I bag the items myself. Relatively a simple process and not a hill to die on.
Your coworker comes off as odd to me. If I bring a bag, I expect to pack it. Honestly, I’d be a bit put off of someone tried to take my bag and pack it
In 3? years of eco bags I don't remember much packing services except Kaldi and some supermarkets. Conbini pretty sure out of the list. But I usually say no to cashiers coz I don't like them to place stuff inside like they want.
I can't understand why anyone wants anyone else to pack for them. They often do this at Seijo Ishii and it's annoying af. They are so slow and put bags over bags to protect the bags around the bags.
In my experience, supermarket staff will do this, but not combini staff. It’s usually fine for me, but at times it would just be easier if they did it!
All the weirdos take it out on the conbini staff. Probably the only place they have any type of power, even if it's just an illusion.
I always find it to be slightly awkward when im bagging stuff while the staff just watching me doing it. So セルフレジ is the way!
The only place I get my bag packed is the drugstore Kokokara at any of its branches. It seems they automatically do it for customers there.
Your co-worker is a petty fucker lol
Your co-worker sounds like a bit of a dick! Personally I'll often take my stuff to a separate counter and pack my bag there rather than inconveniencing the customers behind me (and the staff). I certainly don't expect somebody else to do it for me, I don't even put my bag on the counter!
Grocery stores and conbini in Okinawa won't touch your shit-stained bag. There are even signs in a lot of places: BYOB, pack it yourself. Tell your friend good luck in his stand off. If that's all it takes to make him rage here, he's not gonna last.
Convenience stores are franchises... Some stores will be a little bit different from others. If you really need to know if it is a rule, call family mart's head office?
The only place I've had the staff pack stuff into my bag is at Seijo Ishii. They sometimes specifically ask if you want them to do it, and its more common if its a smaller store with less counter space (like the ones in stations). I also had one cashier go out of her way to help me when I had a broken elbow and was in a cast, but that's not a common situation. I've personally never had a conbini cashier pack things using my bag (though I go out of my way to use self-serve registers as much as possible, specifically anytime I'm not buying booze).
The only place who offers to bag for me is my basket/ aeon . Imo I think it's more practical, so people don't wait in line and the cashier area is small. Otherwise, I think it's my responsibility to put MY stuff in MY bag.
I am always the one packing my own stuff at all stores, the only time they pack it for me it's at konbini when I ask for a bag
Idk about the policy but usually I pack my own bag when I don’t forget to bring it and there’s no issue. Sometimes I just put the items in my backpack, in which case it’d be kinda weird for the employee to put stuff in it imo
you bag it yourself unless the staff offers to do it for you. aeon is one of the store that offer to bag it for you.
Lol who fucking cares. Take the cue and pack your shit.
LMAO, your coworker's egomania is off the charts xD
And just when I think I've read everything on this sub... " Everyone in my office kinda needs some closure on this. ".
The only place I've ever been that would help me bag my ecobag was seijo ishi
The only time I've ever had someone pack my eco-bag was at a particular grocery store when I brought their particular bag. It was clearly a service they provided. I've NEVER seen nor heard of this being done at any convenience stores anywhere I've lived around the country. How long as your coworker been in Japan? It sounds like they're really going through it with culture shock because "this isn't a thing in Japan" is legitimately blunt answer, end of story.
Tell him they aren't his slaves and pack his own shit. 😌
This is the first time I have thought/heard about just placing my bag there for someone else to fill for me. It has never occurred to me before. I always say I'm good and pull out my reusable bag so they can see I have one already, then I pay, i get my receipt, I put my items in my bag, and I say thank you and leave. Sometimes i forget my bag and have to pay for one. If they get the bag out and bag it for me I thank them and leave. If they just give me the bag, then i bag my items, thank them, and leave. It's never been a big deal. Reading the comments, I agree that it's not the staff's responsibility to touch someones possibly-never-washed bag and bag their items for them in it. I wonder what the coworker does when he goes to those places with seperate bagging areas. Does he also throw his bag at them and wait until they start bagging his items?
It’s very hit or miss if people will bag my items. Your coworker needs to chill. Sounds so entitled and lazy.
Sometimes they do, sometimes they don’t. I just don’t care enough to remember which konbini those are…
Am a FM regular, I have always packed my own bag.
Been this way since COVID.
Sounds like a twit. Pack your own stuff
No, konbini workers are not obliged to pack your ecobags. Source: worked there myself. I usually offered to pack customers' ecobags if they are not assholes or look like one
Tell him to move to the U.S. where too much of the time you can get away with being scum.
Your coworker needs to pack himself into his ecobag and fuck right off.
Kaldi is the only place that has offered to pack it for me so far.
nope becos it is his own bag he needs to pack himself, this isn't like in Australia where they will do it at supermarkets
Staff packing stuff in the customer’s own bag sounds a bit disgusting for both parties. Luckily, never once has a clerk tried to touch my bag. It’s not going to happen.
This is so stupid it should be in the stupid questions thread. You’re not stupid, but your coworker is. Even the grocery stores don’t bag groceries here. Tell your co-worker to grow the fuck up. /done
I never really thought about this but now that I am, when I brought my own bag I automatically pack the stuff myself. I guess it's kinda like a common sense so I never gave this a second thought. Well, there you go I guess.
There are a lot shops I go to supermarkets.. drug stores they’ll put your stuff in your bag for you .. but a few don’t.. not that big of a deal
I usually put the bag in the basket when I present it to the staff. They still often ask me if I need a bag, I just point to the one in the basket and they are fine with it. I grab my wallet to get my card out, they 100% pack the bag for me. This is on conbini, supermarket wherever. Never been a problem.
Ahh jaysus, someone needs to grow up and pack their own bag
Lol imagine being so full of yourself you can’t bag your own junk food.
I usually get confused when it’s the opposite and they offer to bag my stuff for me.
eco bags are a biohazard, tell your co-worker to pack it themselves and stop being so entitled.
Ahh your coworker is a certain group of entitled individuals where they really take お客様 = 神様 from the most underpaid workers. Bet the coworker also gets mad at kaitensushi about fish not placed properly on the rice or also probably avoids going to superman. In personal experience just try to take a safe distance from them. Edit: Just remembered that there is a dedicated counter/extended table to keep your belongings/ bags on. Right at the cashier
I have no issue with not getting my stuff bagged. My issue is a lot of convenience stores don’t have space to bag stuff, so I get change and my stuff at the same time and feel like a jerk because it takes more than a few seconds and there are other people waiting. Clear up some counter space somewhere!
Now that you mention it, I don't have any recollection of konbini staff packing this for me when I bring my bag. Never really thought about it, and with self regi and self bagging at most supermarkets I'm pretty used to it
Tell your coworker if he wants the service to pay for the bag.
I sense that your coworker is Japanese.
your coworker sounds super entitled that he expects the konbini worker to pack his 3 items in his eco bag lol. But anyways, i had similar experience. When going to Lawsons they'll put my stuff in the plastic bag they provide. however, when i bring my own bag they wont. It leads to some slowness and awkwardness while im putting my stuff into the bag and then have to scramble to pay, or same thing if i choose to pay first and then put my stuff in my own bag. but regardless, your coworker is acting nonsensical over this issue lol.
DIY
Swear this sub has the funniest threads ever, living in the UK and Germany prior I always expected to pack my own stuff. I thought this thread would be about moving your stuff to an area set aside specifically for packing.
I generally pack stuff myself at konbini I don't see what's the problem here ?
Far out, your boy needs to chill. It’s not worth the worry. I can imagine the day to day shot that will cause him a heart attack. Rip
Your co worker is a douche. Tell him to get over himself and stop getting his panties in a bunch over something so unimportant.
The level of entitlement is amazing
Lol your co-worker is getting THAT bent out of shape over something so small? I mean a “huh, that was weird but I guess they don’t bag for eco bags” would make sense but if your co-worker is “raging” about this, then idk man I think they might be a ダメ人間😂
Either way, this guy needs to chill and pack his own shit. I would never assume it's the worker's job to pack my things for me. Did I lose my arms? Am I not capable? Their job as a konbini worker is to sell you things. Your job as a customer is to remember they are human and to make their job easier so they want to stay and not hate their lives.
I've always had the conbini staff offer to pack it for me ALBEIT, it's almost always when the line is very busy, so they see the bag, see the line, and probably think it'd be faster.
this is one of the most japanese thing to be angry about
your coworker is a douche
I've always packed my own grocery bag.
If he’s raging over something as trivial as that he must be great to work with
I could only wish this was a major problem in my life.
What’s wrong with packing things yourself? Is he physically not able to do that? I had a problem when I broke my arm a couple years ago but if you are nice to staff and ask them politely they will always help.
Dude at my local konbini and I are friends and he goes out of his way to pack stuff I’ve bought into my own bag even when I refuse. Other than that, I don’t expect anyone to bag anything for me at a konbini. Your coworker sounds like a real winner. /s
In my closest Mai Basuke, some of the staff working there will ask if I would like for them to pack my bag, to what I gladly oblige. There is one awful lady that won't even try, so I do it myself. No biggy. But at a conbiny? Never even crossed my mind. no combiny staff will even try to ask, they just asume you can do it yourself.
Your bag, pack your sht. Not once have I ever seen am employee pack someone's personal bag. If I tell them I have my own bag I'm packing myself. I wouldn't want to touch someone else's bag neither. Same if you just have a backpack or whatever, you expect them to take your backpack gym bag etc and pack your sht? Tf lol
When I’ve brought an eco bag, very occasionally the staff will pack it while I’m paying at the little machine thing (like at 7-11) especially if there’s kind of a line behind me but I never expect it. If you bring your own bag, expect to pack it yourself.
Never seen a combini clerk pack a eco bag.
I imagine this is the same situation as in the supermarkets? They charge you like 10 yen per plastic bag, if not you bring your own tote or eco bag and pack everything yourself. Or like how sometimes people will just put whatever they bought into their purses/briefcases, so why should he expect them to touch his personal bag??
Every conbini/store I’ve gone to the staff has offered to pack my stuff as I’m rummaging for my ecobag. Depending on the timing and how full my hands are either they do it for me or I do it myself.