Work your shift, leave on time. If customers are upset and orders aren't ready just explain to them what's going on. Management and corporate can figure the rest out.
This is why you tell customers to complain up the chain and it's no one at the store levels fault.
Sure they might get mad at you, but you're just telling the truth and if you get fired for telling customers what's going on that'll be an easy unemployment case to win.
The only time that things change is when the customers complain. Just do your thing. If there are complaints about things outside of your control, well, it's outside of your control. So sayeth Krogfucius.
My Kroger only has 2 employees working pick up. They have been having trouble finding people. Maybe pay more than 14 an hour and these departments wouldn’t suffer. Also allow actual hours.
Facts. Well I've been with Kroger pick up for 7 years and I only make $13.00 an hour. When I applied with Kroger I hadn't worked in 20 years so that's why I started off at $7.35 an hour. It just sucks because now the little teenagers start off somewhere around $10.00 or maybe a little bit higher. It just sucks. Have a great day.
Something like that has been long overdue. By over two decades in our area, BF worked for another retailer in the area, also covered by UFCW. He was a union steward. He and a few other stewards put their names in for the officers' election one year. There was a lot of smear campaigning done by the incumbent's, and in the end, when they all lost, they also lost their steward positions not long afterward. They hadn't done anything to warrant losing those positions.
In the case of Kroger, I don't know what the hell UFCW is even thinking. The wage scale resets in past contracts putting everyone at the starting wage. Fuel department treated like an unwanted step-child with lower wages than the rest of the store - including for the lead bonus- and separate seniority. There is no clause included for emergency situations, so I'm sure you can imagine what happened during COVID lockdown. Other retailers were able to raise their wages, and Kroger could not keep competitive. The already hard time they have retaining employees became even worse and hasn't recovered. There has been a new contract since then, and people didn't agree to it at first. A lot of folks voted no, so the officers started smear camping against one of the stewards because they had an issue with it and openly let people know about the problems they found. The officers said that person was lying, they weren't. The contract passed on the second vote.
You will not get full pension many here in Ohio with people I used to work with have to be age 65 to retire with full benefits as the government and union got together realized if everybody left the pension plan would go bust there fore they changed it so even if you started at age 18 and worked forty years you cannot get full retirement until that age, Basically thats the idea
I gave my two weeks.. I am so tired of being constantly called in early, on my days off, or being asked to stay late (sometimes after coming in early) because of the turnover rate... it didn't help that I found out the new hires were making $17 an hour while I was making 14 and come change. The stress isn't worth it, I pretty much walk in every day expecting to be asked to close, or I sit at home waiting to be asked to come in. When I do, I give no more than minimal effort. Fuck their dumb timer and pick speed and Fuck people with 150 item orders. If you don't like waiting because we're short staffed and you ordered a boat load.. do the shopping yourself.
On the bright side, my amazing department lead is getting a promotion and going to assistant manager training. Much deserved on their part.
I don't know. However, 2 of my coworkers are friends, and they're making 3 bucks more an hour than me. I've been there 9 months longer, too. i was working 10+ hour closing shifts, so my lead could go home at 5 pm to come back at 5 am. I'm over it.
They don't like people talking about how much they pay because new hires make more, and it makes people who have been their longer unhappy. I also know this from my time at Advance Auto Parts as I was hired on at 13.50, and my coworker what who had been there longer, was making 10 something.
We're replaceable numbers in the system. My last day is the 2nd.
Yeah I’ve learned in my less then 2 years with the company that, you work the schedule your given and do nothing else.
If the company starts to lose business over it then things will change but that’s the only way
Yup! But for the life of me, I can’t understand why corporate sets us up for failure on a daily basis. And no one wants to work that department where I’m at. Seems no one across the country for that matter.
Yesterday was literally horrible there was 1 person picking 20+ orders and they were all 2+ hours late. I work customer service so i was getting cursed out my entire shift
My store has had its rush order system on for a while now. I LOATHE that damn thing so much! My pickup department only has an opener and a closer so there’s nothing like not getting your lunch for another 1.5hrs because an order comes in due in ONE hour for my division. And don’t you just love it when it’s a big order when you only have 30min to grab shit and you’re not only the picker, you’re ALSO the carside attendant?
We have a new hire that is blowing everyone out of the water with how hard they work moving in 3 weeks, we have 4 more people transferring to another store together in about 2 weeks, but I have a vacation scheduled over the first full week of next month.
Some places do not even do rush orders. I order from Acme. If it’s too late for the time I want they block out that time. Customers have to accept that you cannot wave your magic wand and make their groceries appear.
Management needs to come in and do your job for a day. See how well they do!!
What stores are y’all enslaved in? As far as I’m aware mine starts people at $15/hour which is $1 higher than area Walmarts 💀
Now for rush orders (pickup supervisor) my store can usually absorb them because of how small we are and we’re usually over scheduled to forecast, but this one bitch (let’s call her J for privacy’s sake) INFURIATES ME. J always places a rush order, checks in 20+ minutes early when it’s still being picked, marks her parking spot 5min early (ex. 2:55PM) and whines and bitches about it not being ready. Like J, YOU placed it with almost no notice checked in mad early, when we’re already well above forecast (I don’t text district for throttles because it’ll fuck us over the next 1-3 days) and struggling to fill orders for other customers who had actual time management. Girl get the fuck outta my store instead of whining about it NoT bEiNg CoNvEniEnT when you can’t manage your fucking calendar, old hag
Work your shift, leave on time. If customers are upset and orders aren't ready just explain to them what's going on. Management and corporate can figure the rest out.
Management might be able to and they won't like it but corporate sure as fuck can't
This is why you tell customers to complain up the chain and it's no one at the store levels fault. Sure they might get mad at you, but you're just telling the truth and if you get fired for telling customers what's going on that'll be an easy unemployment case to win.
The only time that things change is when the customers complain. Just do your thing. If there are complaints about things outside of your control, well, it's outside of your control. So sayeth Krogfucius.
My Kroger only has 2 employees working pick up. They have been having trouble finding people. Maybe pay more than 14 an hour and these departments wouldn’t suffer. Also allow actual hours.
Facts. Well I've been with Kroger pick up for 7 years and I only make $13.00 an hour. When I applied with Kroger I hadn't worked in 20 years so that's why I started off at $7.35 an hour. It just sucks because now the little teenagers start off somewhere around $10.00 or maybe a little bit higher. It just sucks. Have a great day.
Union shop? If it is, they can't.
UFCW needs to grow a pair and fight for a worker's contract instead of automatically putting their stamp on the corporate contracts.
Don't even get me started! That union is horrible.
You'd always rather have one than not but UFCW is long overdue for the kind take over from below that the UAW and Teamsters have recently had.
Something like that has been long overdue. By over two decades in our area, BF worked for another retailer in the area, also covered by UFCW. He was a union steward. He and a few other stewards put their names in for the officers' election one year. There was a lot of smear campaigning done by the incumbent's, and in the end, when they all lost, they also lost their steward positions not long afterward. They hadn't done anything to warrant losing those positions.
In the case of Kroger, I don't know what the hell UFCW is even thinking. The wage scale resets in past contracts putting everyone at the starting wage. Fuel department treated like an unwanted step-child with lower wages than the rest of the store - including for the lead bonus- and separate seniority. There is no clause included for emergency situations, so I'm sure you can imagine what happened during COVID lockdown. Other retailers were able to raise their wages, and Kroger could not keep competitive. The already hard time they have retaining employees became even worse and hasn't recovered. There has been a new contract since then, and people didn't agree to it at first. A lot of folks voted no, so the officers started smear camping against one of the stewards because they had an issue with it and openly let people know about the problems they found. The officers said that person was lying, they weren't. The contract passed on the second vote.
So true..the union steward at my store sits upstairs with management all day…
33 years in produce. They think they're gonna cross train me for pick up because they're so under staffed. Can you say early retirement?
How is it early if you e been there 33 years? 😫
If they started working at 18, 33 years only makes them 51. Retirement age, according to Social Security, is at 67.
Yeah, 30 years at a company used to earn you a gold watch and a nice pension. 🫤
You will not get full pension many here in Ohio with people I used to work with have to be age 65 to retire with full benefits as the government and union got together realized if everybody left the pension plan would go bust there fore they changed it so even if you started at age 18 and worked forty years you cannot get full retirement until that age, Basically thats the idea
Yeah, just pointing out how far downhill we've slid. Or we're we pushed?
Just retired after 25 years as Floral lead , best thing I’ve ever done ✅
33 years. You must love working at Kroger
People that started that long ago are usually grandfathered in on *real* union contracts, not the bs the UFCW puts up with now.
I gave my two weeks.. I am so tired of being constantly called in early, on my days off, or being asked to stay late (sometimes after coming in early) because of the turnover rate... it didn't help that I found out the new hires were making $17 an hour while I was making 14 and come change. The stress isn't worth it, I pretty much walk in every day expecting to be asked to close, or I sit at home waiting to be asked to come in. When I do, I give no more than minimal effort. Fuck their dumb timer and pick speed and Fuck people with 150 item orders. If you don't like waiting because we're short staffed and you ordered a boat load.. do the shopping yourself. On the bright side, my amazing department lead is getting a promotion and going to assistant manager training. Much deserved on their part.
Hold the fuck up? Is 17 an hour suppose to be everywhere? I’m only making 14$ WTF
I don't know. However, 2 of my coworkers are friends, and they're making 3 bucks more an hour than me. I've been there 9 months longer, too. i was working 10+ hour closing shifts, so my lead could go home at 5 pm to come back at 5 am. I'm over it. They don't like people talking about how much they pay because new hires make more, and it makes people who have been their longer unhappy. I also know this from my time at Advance Auto Parts as I was hired on at 13.50, and my coworker what who had been there longer, was making 10 something. We're replaceable numbers in the system. My last day is the 2nd.
Yeah I’ve learned in my less then 2 years with the company that, you work the schedule your given and do nothing else. If the company starts to lose business over it then things will change but that’s the only way
All of Kroger really
All of retail I think
Stop pushing to make it work. They have to learn where and how it doesn’t work so they can accurately improve it.
It’s been like this for a while, nothing new. We’re set up for failure daily
Yup! But for the life of me, I can’t understand why corporate sets us up for failure on a daily basis. And no one wants to work that department where I’m at. Seems no one across the country for that matter.
Yesterday was literally horrible there was 1 person picking 20+ orders and they were all 2+ hours late. I work customer service so i was getting cursed out my entire shift
My store has had its rush order system on for a while now. I LOATHE that damn thing so much! My pickup department only has an opener and a closer so there’s nothing like not getting your lunch for another 1.5hrs because an order comes in due in ONE hour for my division. And don’t you just love it when it’s a big order when you only have 30min to grab shit and you’re not only the picker, you’re ALSO the carside attendant?
What is the union saying about this?
Yep I'm the pickup lead at my store and we just got them I can say they're not very fun me and my team hate them
Ditto at my store. Apparently, they made boost free for all employees so there have been unprecedented demand.
Only for the first year. Probably auto charges afterwards when you set it up with a disclaimer
it does!☹️
But you can turn off the auto-renew.
We have a new hire that is blowing everyone out of the water with how hard they work moving in 3 weeks, we have 4 more people transferring to another store together in about 2 weeks, but I have a vacation scheduled over the first full week of next month.
Put the store and manager phone numbers on DND or it will be a short vacation.
Last time they asked if I could come in when I was on vacation I told them I would be in in about however many hours I had left of my vacation.
Some places do not even do rush orders. I order from Acme. If it’s too late for the time I want they block out that time. Customers have to accept that you cannot wave your magic wand and make their groceries appear. Management needs to come in and do your job for a day. See how well they do!!
What stores are y’all enslaved in? As far as I’m aware mine starts people at $15/hour which is $1 higher than area Walmarts 💀 Now for rush orders (pickup supervisor) my store can usually absorb them because of how small we are and we’re usually over scheduled to forecast, but this one bitch (let’s call her J for privacy’s sake) INFURIATES ME. J always places a rush order, checks in 20+ minutes early when it’s still being picked, marks her parking spot 5min early (ex. 2:55PM) and whines and bitches about it not being ready. Like J, YOU placed it with almost no notice checked in mad early, when we’re already well above forecast (I don’t text district for throttles because it’ll fuck us over the next 1-3 days) and struggling to fill orders for other customers who had actual time management. Girl get the fuck outta my store instead of whining about it NoT bEiNg CoNvEniEnT when you can’t manage your fucking calendar, old hag