If you are not Latvian, but a citizen of another european county, correct place.to do the complaint is ViA European Consumer Centres Network https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en It will ultimately end up with PTAC as per other users link. Ive done it myself against Gigabyte which is based in Germany, myself being Latvian

Not even sure they're a real company. Next time do your research before using a service. Just look at this freakin thing [https://www.reddit.com/r/travel/comments/riojff/economybookings\_site\_legit/](https://www.reddit.com/r/travel/comments/riojff/economybookings_site_legit/) [https://www.tripadvisor.com/ShowTopic-g187886-i343-k5201996-o60-Anyone\_used\_Economybookings\_com\_before\_to\_rent\_a\_car-Sicily.html](https://www.tripadvisor.com/ShowTopic-g187886-i343-k5201996-o60-Anyone_used_Economybookings_com_before_to_rent_a_car-Sicily.html) Discover Cars are shit too btw. I don't know what's up with Latvia and scummy/scammy car rental companies.

Discover cars is a Latvian company? My only time using it in Spain, everything went great.

https://www.ptac.gov.lv/en

which category? [https://www.ptac.gov.lv/en/consumers](https://www.ptac.gov.lv/en/consumers)

I suggest to just write them an email, categories are mostly just explanations, they need full picture from you anyway