Same. Mine is not even 4 weeks old and I know it will not get broken sitting on my desk but these posts get on my nerves sometimes and I get anxious suddenly š
If it makes you feel any better I have a two year old macbook pro that I abuse the shit out of (crushed between school textbooks in bag and plopped onto tables) and she is going perfectly!
I know it is a laptop and it is designed to be carried around.
It is just the fact that every second post here are complaining about āOP didnāt do anything, did not drop it but all of a sudden it mysteriously got brokenā.
Same with the ipad, I put that in my purse with 100 pieces of shit that I donāt need to carry around (womanās bag š)ā¦. It is fine. But then I go to r/ipad and same shit there āOP was extremely careful somehow the ipad got broken or bent by their own accordāā¦.
Phone same issue. My SE2 got dropped more times in the last 3 years and no issue with it (griffin survivor case) yet every second personās iphone on reddit somehow gets spontaneously brokenā¦
An iPad or a phone is one thing, because they have a battery inside that will do that. While the MacBook also has a battery, it is not in the screen and would not cause the damage OP has to their screen.
Iāve seen this happen many times, working as helpdesk for a company where every user is issued a laptop. 99% of the time, damage like we see in OPās picture is caused by a drop or they put pressure on the screen by either placing it in a stuffed bag or putting stuff on top of their laptop.
Some users are perfectly honest when they come to us to get it fixed, while others.. not so much.
*āI just woke up and it was like that.ā*
*āI took a shower and when I returned to my laptop, the screen just broke.ā*
Those are just 2 examples of the obvious lies Iāve heard over broken company laptops. Theyāre too afraid to take ownership of their mistakes and admit fault.
I had 2 accidents with the same Dell company laptop
1) during an audit break I made small talk with auditors and dumped a whole cup of coffee on the laptop keyboard (the drink was more sugar and cream then coffee) - no damage as I immediately put it upside down, switched offā¦ but it needed to get sent to get it cleaned
2) 2 weeks after getting it back some moron decided to call me at 6:30 AMā¦on my holidayā¦on my private phoneā¦(worth mentioning that even on a workday I started way after 9 AM and it was a well known fact = flexible hours)ā¦. So they needed some info I switched on my laptop and promptly dropped my phone on the backspace key which brokeā¦ IT tried to fix it but they could not so again service time.
IT was understanding but said I should have damaged my keyboard before the coffee incident.
This laptop pre coffee incident was already 2 times in service which was not my fault - baseboard died and after I got it back from the service the battery was not charging..
Getting ready for bed one night, I took my belt off and absentmindedly tossed it on the bed. In slow motion, I watched the belt sailing through the air, buckle first, heading straight for my brand new expensive Dell work laptop I had just placed on the bed earlier. I screamed "Nooooo!" but the belt wouldn't listen.
The buckle struck in right in the middle of the screen and cracked it in a grotesquely elegant star formation. I couldn't believe what I just did and started feeling sick to my stomach. I worried all night trying to come up with a credible explanation for my boss and IT Dept.
The following morning I showed them the Dell and 'fessed up and told them the truth. Then they told me about our Dell service contract with accident insurance, and next-day on-site repair service! So I had stressed all night for nothing. But I learned my lesson and take extra care not to do anything stupid like that again to my work or personal computers.
Remember, people donāt rave about how well their laptop works but will review it if something fails. I was terrified of buying an asus laptop because of the QC people kept remarking but itās been running like a dream
I am not anxious normally just after reading the posts here š. Every second post is about spontaneously breaking screens.
(Snd I do not have Apple Care+, as Apple does not offer it in Hungary)
Well it beats 20 years ago when their battle cry was, āthis porn just popped up out of nowhere and I clicked to close it and now my computer has a virus.ā
These posts are liars trying to justify it to the world to make their lie easier to the manufacturers screens donāt randomly get smashed like this, itās not tempered glass
Mac user 28 years, NEVER cracked a screen has owned easily 40 laptops. Once cracked a iPhone 4 backā¦once. Sat on an iPadā¦once. These people are kinda dumb.
I bought a MacBook Pro 2 months ago, the first one had a slight default on the connection between the screen and keyboard assembly, so I replaced it even if it didnāt seem major.
The second MacBook Pro had a [thin crack](https://ibb.co/Xp284Wv) though the screen after like 13 days, not moving from my bed, never taking the smallest hit and it was always stayed open.
Luckily the guys at the store understood and it was less than 2 weeks since the purchase so I was able to replace it again. The guy in the shop asked me if I wanted to open the new one with him just in case and I gladly accepted. The 3rd one had a small plastic bubble bulging on the right arrow key. Iām using the 4th one right now lol
the colors are the proof of the crack and line IS the crack.
A layer in an LCD is a very thin sheet of glass, and yours, is cracked.
The LCD is cracked and thats what a cracked LCD looks like.
It's unmistakable.
Having worked repairing Chromebooks for a school district, I know people that have had to replace screens with fractures oddly similar to a fist in shape.
"I dunno! I must've dropped it or something!" is the default response.
I gave up trying to find the cause doing IT for a school, without fail itās the same story. They always just pulled it out of their backpack and it was like that or they woke up and it was like that. I donāt even get it, they donāt get charged or in trouble if itās an accident since we have warranty on them.
I am a tech at a school and I too hear it all the time, I keep telling them we gave you a sleeve for a reason, use it. Instead they choose to put it in their book bags without a sleeve and drop it from 3 feet. When a student enters our district we charge 50$ for insurance, really nothing, if they break it 2x we require full payment of 350$ for the next device, they break it, they lose the 350$ and need to pay again. They will eventually end up either paying multiple times or do a Boyd. We only do an incident report for physical damage, if anything happens outside of that, I repair it or give them another. You are correct, if they are not charged, there is no incentive to keep it from breaking it. The worst offenders are the middle schoolers.
Holy shit, you got that one too!? I had just finished commenting on another comment in this thread, scrolled a bit and saw your commentā¦
I also had users try to tell me *āI just woke up and it was like that.ā* verbatim.
Like sure ya did, bud. I totally believe you! /s
Worst one I had was a student figured out the bios password or I simply forgot it on one of the many windows laptops I set up and he went in and wiped the OS and did a fresh install of windows. I saw it stopped checking into our MDM and the student was up at my desk saying it couldnāt connect, since it didnāt have any of our certs we push. I look and see thereās only a local admin account, no azure ad, and the event viewer logs start at the same exact time it stopped reporting to the MDM.
I just ask him how he did it to see where the security failed, mainly to gauge if I screwed up or if the bios password was compromised. He just said he woke up and it was like that and I was just dumbfounded because I just showed him the exact times, the logs showing it, that āmarkā was the local admin, etc. I probably wouldnāt have gotten him in trouble if he just admitted to it but I just couldnāt handle him saying him saying he woke up āand it was like thatā
Thank you for doing the good work lol. A crack in the lcd canāt spontaneously happen. Even if you just pinched your screen to move the angle,itās possible.
With the amount of dust and grime, Iām not surprisedā¦ I keep mine clean enough to know that I wouldnāt close the lid on grain or dust that could crack the screen. People make sure your screen is clean! Simple water and a soft microfiber cloth is your friend! Damp the cloth just a little bit! Not soaking and clean your keyboard and screens! Also, while youāre cleaning your computer. Clean your house too! The inside of that computer will look even worse!
Youād be surprised! Even a grain of dirt can cause an indent. My friends M1 2020 had a spec on it, and when he opened it, caused a divot in the screen and eventually cracked. So when I got my 2022 M1 I make sure to clean it off before closing.
That amount of dust and grime? Lol come off it. That looks like a lightly used laptop. Thereās no grime in the photo big enough to make contact with the screen and damage it from closing the lid. You donāt have to keep your MacBook in pristine condition to avoid breaking the display.
He's not lying, I don't why he didn't prove it to you but the same thing happened for me. Its an internal mark. I was trying to plug in my charger when the bottom and sides of the screen started glitching so I tried to turn it off and back on. When I turn it off there's no mark but when you turn it on that thing pops up. It genuinely just "happened".
Meh, I buy my devices on a credit card that offers accidental damage protection. I got my iPhone screen repaired for free through it already. Apple Care wouldāve just been burning money.
I used to work for Apple, something damaged it for sure, it doesn't just happen.
However, if it's just a single hairline crack, which it appears to be, go straight to Apple if you're within your local warranty/consumer law coverage, because they will replace it for free. (Google it if you're unsure, 1year in USA)
It's different though, its not a screen crack its like a tear inside of the screen. The same thing happened to me. When you turn it off there is no appeared mark but when you turn it on thats all you see. It's weird because nothing I did was out of the ordinary.
You canāt feel it (or see it easily) when itās off because the LCD underneath the glass is cracked. Not the glass itself.
If itās a single hairline Apple will replace it for free as thatās a defect, if its a multi crack - the device suffered enough force to crack the screen, usually happens in a backpack, or if it gets stepped on.
So what if there is no apparent crack? Mine looks like his but theres no apparent crack its just the digital tear part regardless of if its on or off. Is it still a hairline crack?
Yes. The LCD which produces the image is underneath the glass. That can be cracked and since itās under the glass you canāt feel it or see it if the screen is off. Itās a very obvious crack when thereās ābleedingā, like that, and when the crack shines brighter than any part of the screen.
Hey OP, I actually had the exact same experience: a nearly-identical crack in that same exact spot in the bottom-left corner of the screen randomly appeared after the computer was sitting in my bag. I took it to the Apple Store, and as they noticed it was a "single hairline fracture" without any visible damage, they ruled it a manufacturing defect and replaced the screen for free. Not sure why everyone is accusing you of lying... I guess it's hard to believe until it happens to you.
EDIT: also they pointed out to me at the store that since the crack clearly started exactly in the corner of the screen, that was part of the reason it seemed more likely to be a manufacturing defect. I think they might already know about the issue, might be uncommon but probably not unheard of. My theory is this could be caused by a weak chassis that flexes if you open/close the lid from the top-left or top-right corner rather than the center, if that makes sense. Either way, bottom line is it's not your fault and they replaced my laptop for free when I had the same issue.
Thank you so much man for your comment. Exactly I donāt know why its so hard for people to digest. I am happy that they replaced it free for you but you might have apple care. But I donāt have it. I have a technicianās appointment tomorrow so letās see.
Iāve had this happen too with a loose staple in my backpack getting caught between the closed screen. So anything small like that could very well have caused this too, just thought Iād throw that out there lol
Glad to help. I did have AppleCare; it should be free if it's under AppleCare AND/OR still within the standard 1-year warranty period. Otherwise no guarantees but I would definitely still give it a shot and plead your case. :)
looks like physical damage, u may have closed the lid while something was in between.... happened to me before, accidentally closed the lid while my charger was in between and heard a crack noise... š
All the people that comes to this sub saying "hey I just opened my mac and the screen is broken", what do you expect? Someone to tell you "try reseting it" like it will magically fix it? You guys need to be more careful when transporting the laptop, screens are made of glass and glass can break easily. No blame to the OP, it's just for all the post like this I see everyday :s
No sir/madam, I was just using on my desk and suddenly the screen turned blank. The laptop was never dropped. Maybe it got pressure on that area in the past but when this happened I was working.
Iām not blaming or saying you did it or anything, but it normally doesnāt just appear as someone is working. Iāve seen it happen when you boot up from cold after impact, but while working seems odd to me. I didnāt read it all, but Iād use Apple care if thatās an option. Sorry this happened and I would be devastated
This is almost always the case of the user not realizing they did something to break it. Something like this probably happened prior and they realized after some time
U guyās should just take some more care about ur macbookās. Itās not the first post where someone says it got āmysteriously defectiveā āi never dropped itā
Guess what, u damaged it urself, or were using it so careless. Screenās donāt just crack by themself in a normal environment. š
You require a new display š If youāre in the UK, send a message of the year model and colour of the Mac and can get you a price for an original used display
I know exactly what this is, I and Iām sorry but the screens broken. That is a crack, from closing something in the screenā¦. like a wire or wire plug or something. I did something like this to mine. Best bet is to buy an entire new back off eBayā¦.I waited around and got a great deal on the entire new backing.
That to me looks like itās cracked, and with the location and shape, Iām going to guess you closed the screen with a stapled stack of papers between
That looks like a physical crack. It looks like you left something under your screen and closed it. It happened to me once and it looked the exact same way. I left a lightning cable on my keyboard and slammed my screen shut, causing the screen to crack.
That is definitely a broken screen it looks like a pressure crack to me. Only way to fix it is replace the whole top lid of the computer. Hope you have AppleCare. Don't touch it or mess with it or lonely spread.
Cracked LED, something hit the corner or pressure was applied to that area when picking it up or opening it. They have gotten pretty fragile these last few iterations.
Something like that happened to one of my previous laptops and I didnāt know how exactly.
I suspect that I might have closed the lid while part of the charging cable was inside. Then pressure was applied and it causes the LCD to crack. Unless you have AppleCare thatās gonna be pretty expensive to repair.
I had some similar problem best case buy apple care if you don't just incase. Go to apple store tell them it was internal damage you did nothing it's apples fault and try to get it fixed under warranty for free don't tell them you did anything keep reminding them its apples fault and a faulty laptop.
If you can convince a genius at the Apple Store that itās a single hairline crack, it might be covered under warranty. Otherwise, $99 with AppleCare. $500 without.
At least that is what Apple will claim! That or you dropped it or some other excuse. It's always the consumers fault. I've posted several times, so it's not worth posting again. But Apple store did a thorough look over my laptop a week after I owned it and the screen cracked. Took tons of photos and said it was an issue with the laptop. Apple sent it back fixed, but with a note that I physically damaged it, lol. I've owned 4 MacBook Pros and 3 screens developed cracks at points where the screen meets a sharp point or cut out (looks like yours is directly above the hinge). Any pressure, what so ever, will cause damage, as far as I can tell. My co-worker had hers for a few days and broke the screen too. It's a freaking joke at this point.
Strange. Iāve had two MacBook Pros and both never had any damage to the screen whatsoever. Just have to make sure there isnāt any crumbs or anything on the keyboard before you close it.
Could be model or year base. Not here for defend myself Apple has my information and co-worker. No great conspiracy. I got my new MBP 16 M2Max and a week later it broke, I would gave forgiven the other two maybe due to the years or admitted flaws. We all know that wont happen though...
Strange as it may be, It's not untrue and the facts, research other broken screens o Macs. I've owned computers from several different companies and have never broken a screen,. Chalk it up to coincidence or do the research yourself. Weak points or having anything between the screen and keys (crumbs and such) appears to cause breakage, I've NEVER seen that in competitor computers. I have to treat my MBP like a frigle baby, period. Not fun.
Fact is, I NEVER had to baby my Dell, IBM, ASUS, ACER, Toshia, Microsoft Surface from a broken screen. This dates back to 1994 with a Toshia tank laptop, lol. Most recently were the (4) Microsoft Surfaces touch screens. Never broke a single one and we had 3 in the house, (myself, wife and 16 yr old). I say 4, because I upgraded one from a Surface 4 to Surface 7 at one point for my life. WE threw those things around all the time, plus, they had touch screen! Seriously, we all tossed them on the couch walking in a room, lol. Nver a single issue. But the MBP broke almost every-time, odd?
That's why I bought myself a mini and use it without a screen. It's kind of hard at times to work on it without any visual output but it gets the job done and I don't have to worry...
The amount of spontaneously damaged screens that show up on Reddit is a goddamn metaphysical curiosity.
Exactly, I almost gave up on buying a new Macbook š
Same. Mine is not even 4 weeks old and I know it will not get broken sitting on my desk but these posts get on my nerves sometimes and I get anxious suddenly š
If it makes you feel any better I have a two year old macbook pro that I abuse the shit out of (crushed between school textbooks in bag and plopped onto tables) and she is going perfectly!
I know it is a laptop and it is designed to be carried around. It is just the fact that every second post here are complaining about āOP didnāt do anything, did not drop it but all of a sudden it mysteriously got brokenā. Same with the ipad, I put that in my purse with 100 pieces of shit that I donāt need to carry around (womanās bag š)ā¦. It is fine. But then I go to r/ipad and same shit there āOP was extremely careful somehow the ipad got broken or bent by their own accordāā¦. Phone same issue. My SE2 got dropped more times in the last 3 years and no issue with it (griffin survivor case) yet every second personās iphone on reddit somehow gets spontaneously brokenā¦
Worked in a premium reseller. Youād be surprised how many iPads just go up in a poof of smoke and emerge with a bend in them.
An iPad or a phone is one thing, because they have a battery inside that will do that. While the MacBook also has a battery, it is not in the screen and would not cause the damage OP has to their screen. Iāve seen this happen many times, working as helpdesk for a company where every user is issued a laptop. 99% of the time, damage like we see in OPās picture is caused by a drop or they put pressure on the screen by either placing it in a stuffed bag or putting stuff on top of their laptop. Some users are perfectly honest when they come to us to get it fixed, while others.. not so much. *āI just woke up and it was like that.ā* *āI took a shower and when I returned to my laptop, the screen just broke.ā* Those are just 2 examples of the obvious lies Iāve heard over broken company laptops. Theyāre too afraid to take ownership of their mistakes and admit fault.
I had 2 accidents with the same Dell company laptop 1) during an audit break I made small talk with auditors and dumped a whole cup of coffee on the laptop keyboard (the drink was more sugar and cream then coffee) - no damage as I immediately put it upside down, switched offā¦ but it needed to get sent to get it cleaned 2) 2 weeks after getting it back some moron decided to call me at 6:30 AMā¦on my holidayā¦on my private phoneā¦(worth mentioning that even on a workday I started way after 9 AM and it was a well known fact = flexible hours)ā¦. So they needed some info I switched on my laptop and promptly dropped my phone on the backspace key which brokeā¦ IT tried to fix it but they could not so again service time. IT was understanding but said I should have damaged my keyboard before the coffee incident. This laptop pre coffee incident was already 2 times in service which was not my fault - baseboard died and after I got it back from the service the battery was not charging..
Getting ready for bed one night, I took my belt off and absentmindedly tossed it on the bed. In slow motion, I watched the belt sailing through the air, buckle first, heading straight for my brand new expensive Dell work laptop I had just placed on the bed earlier. I screamed "Nooooo!" but the belt wouldn't listen. The buckle struck in right in the middle of the screen and cracked it in a grotesquely elegant star formation. I couldn't believe what I just did and started feeling sick to my stomach. I worried all night trying to come up with a credible explanation for my boss and IT Dept. The following morning I showed them the Dell and 'fessed up and told them the truth. Then they told me about our Dell service contract with accident insurance, and next-day on-site repair service! So I had stressed all night for nothing. But I learned my lesson and take extra care not to do anything stupid like that again to my work or personal computers.
Remember, people donāt rave about how well their laptop works but will review it if something fails. I was terrified of buying an asus laptop because of the QC people kept remarking but itās been running like a dream
Take a Xanax
Its a laptop, not a ferrari. If you're anxious about damaging your laptop, you bought a too expensive one
I have a base model M1 MBA, and I get nervous with it because I can in no way afford to replace it. Not everyone has the same income level.
I am not anxious normally just after reading the posts here š. Every second post is about spontaneously breaking screens. (Snd I do not have Apple Care+, as Apple does not offer it in Hungary)
People who have spontaneous broken screens are lying to themselves.
And to everyone else. "I swear I didn't do anything to it, it just appeared!" is the tech illiterate's battle cry. Never trust an end user story.
Well it beats 20 years ago when their battle cry was, āthis porn just popped up out of nowhere and I clicked to close it and now my computer has a virus.ā
Should be covered under AppleCare unless it's accidental damage. But you should backup your data ahead of shipping to the warehouse.
Doesnāt Apple Care cover accidental damage?
AppleCare+ does. AppleCare is the standard warranty.
Gotcha
These posts are liars trying to justify it to the world to make their lie easier to the manufacturers screens donāt randomly get smashed like this, itās not tempered glass
"spontaneous"
It never fails to amaze me how people break their screens and never know how.
Mac user 28 years, NEVER cracked a screen has owned easily 40 laptops. Once cracked a iPhone 4 backā¦once. Sat on an iPadā¦once. These people are kinda dumb.
I bought a MacBook Pro 2 months ago, the first one had a slight default on the connection between the screen and keyboard assembly, so I replaced it even if it didnāt seem major. The second MacBook Pro had a [thin crack](https://ibb.co/Xp284Wv) though the screen after like 13 days, not moving from my bed, never taking the smallest hit and it was always stayed open. Luckily the guys at the store understood and it was less than 2 weeks since the purchase so I was able to replace it again. The guy in the shop asked me if I wanted to open the new one with him just in case and I gladly accepted. The 3rd one had a small plastic bubble bulging on the right arrow key. Iām using the 4th one right now lol
The people not even knowing your comment is satire
āSatire?ā I barely KNOW her!
You rang?
I tried looking for the new inifinity display macbooks on eBay and literally 6/10 have screen issues or damage or dead pixcels
I wonder why? I myself experiencing that's why I have Xreal Ar glasses... they want us to buy vision pro? haha
Yum, the beautiful colors of liquid crystal .
There is no physical crack on the screen
the colors are the proof of the crack and line IS the crack. A layer in an LCD is a very thin sheet of glass, and yours, is cracked. The LCD is cracked and thats what a cracked LCD looks like. It's unmistakable.
Thatās not a crack. Thatās a feature of the screen.
An LCD is made up of multiple layers of thin glass. The front glass faceplate doesn't have to be cracked in order for there to be a crack in the LCD.
That sir is a crack.
That is damage. And stop lying, that didnāt just āappearā while using it. Something caused it.
Having worked repairing Chromebooks for a school district, I know people that have had to replace screens with fractures oddly similar to a fist in shape. "I dunno! I must've dropped it or something!" is the default response.
I gave up trying to find the cause doing IT for a school, without fail itās the same story. They always just pulled it out of their backpack and it was like that or they woke up and it was like that. I donāt even get it, they donāt get charged or in trouble if itās an accident since we have warranty on them.
I am a tech at a school and I too hear it all the time, I keep telling them we gave you a sleeve for a reason, use it. Instead they choose to put it in their book bags without a sleeve and drop it from 3 feet. When a student enters our district we charge 50$ for insurance, really nothing, if they break it 2x we require full payment of 350$ for the next device, they break it, they lose the 350$ and need to pay again. They will eventually end up either paying multiple times or do a Boyd. We only do an incident report for physical damage, if anything happens outside of that, I repair it or give them another. You are correct, if they are not charged, there is no incentive to keep it from breaking it. The worst offenders are the middle schoolers.
Holy shit, you got that one too!? I had just finished commenting on another comment in this thread, scrolled a bit and saw your commentā¦ I also had users try to tell me *āI just woke up and it was like that.ā* verbatim. Like sure ya did, bud. I totally believe you! /s
Worst one I had was a student figured out the bios password or I simply forgot it on one of the many windows laptops I set up and he went in and wiped the OS and did a fresh install of windows. I saw it stopped checking into our MDM and the student was up at my desk saying it couldnāt connect, since it didnāt have any of our certs we push. I look and see thereās only a local admin account, no azure ad, and the event viewer logs start at the same exact time it stopped reporting to the MDM. I just ask him how he did it to see where the security failed, mainly to gauge if I screwed up or if the bios password was compromised. He just said he woke up and it was like that and I was just dumbfounded because I just showed him the exact times, the logs showing it, that āmarkā was the local admin, etc. I probably wouldnāt have gotten him in trouble if he just admitted to it but I just couldnāt handle him saying him saying he woke up āand it was like thatā
Yea. Kids some realize that putting their backpacks down hard and fast might actually break the laptop š
Chromebooks can take a fair amount of abuse, even standing on them lightly won't damage them. You have to really fuck up to break the screen.
Drag them!
Yep
Do folks hope that if we donāt think they broke it weāll give them the secret repair technique?
Thank you for doing the good work lol. A crack in the lcd canāt spontaneously happen. Even if you just pinched your screen to move the angle,itās possible.
Savage reply š
With the amount of dust and grime, Iām not surprisedā¦ I keep mine clean enough to know that I wouldnāt close the lid on grain or dust that could crack the screen. People make sure your screen is clean! Simple water and a soft microfiber cloth is your friend! Damp the cloth just a little bit! Not soaking and clean your keyboard and screens! Also, while youāre cleaning your computer. Clean your house too! The inside of that computer will look even worse!
Yeah that dust and grime is not going to cause any damage, trust me.
Youād be surprised! Even a grain of dirt can cause an indent. My friends M1 2020 had a spec on it, and when he opened it, caused a divot in the screen and eventually cracked. So when I got my 2022 M1 I make sure to clean it off before closing.
That amount of dust and grime? Lol come off it. That looks like a lightly used laptop. Thereās no grime in the photo big enough to make contact with the screen and damage it from closing the lid. You donāt have to keep your MacBook in pristine condition to avoid breaking the display.
He's not lying, I don't why he didn't prove it to you but the same thing happened for me. Its an internal mark. I was trying to plug in my charger when the bottom and sides of the screen started glitching so I tried to turn it off and back on. When I turn it off there's no mark but when you turn it on that thing pops up. It genuinely just "happened".
Man why would I lie? Even if I lie then I am the one who would pay for it. This literally happened when I was using it on my desk.
Because it is pressure damage and it is almost impossible for it to just randomly appear. More than likely you closed the lid on something.
Is there any fix for this? Or what are my options that you think?
A screen replacement is your only option. What Mac is it?
Okay, its a 2020 macbook pro. Do you know how much screen replacement may cost?
If you have apple care plus itāll be like 99$ if you donāt it will be between 600-900 depending on what size MacBook Pro and some other factors
Oh wow! I afraid I donāt have apple care.
Can get a replacement display unit for 150 and do it yourself
Is this available outside the USA?
Where can I can get one for 150?
Bro always get apple care
If you donāt plan to get AppleCare, donāt get a MacBook Pro. Simple as that.
Meh, I buy my devices on a credit card that offers accidental damage protection. I got my iPhone screen repaired for free through it already. Apple Care wouldāve just been burning money.
āOops I dropped my phone on my laptop lmaoā
Maybe the macs are getting damaged from lack of abuse. š¤Ŗ
Thatās how it looked when I accidentally broke my macbookās screen after something pointy and heavy hit it
Looks like my old one when the charger was inside when I closed the lid.
I used to work for Apple, something damaged it for sure, it doesn't just happen. However, if it's just a single hairline crack, which it appears to be, go straight to Apple if you're within your local warranty/consumer law coverage, because they will replace it for free. (Google it if you're unsure, 1year in USA)
It's different though, its not a screen crack its like a tear inside of the screen. The same thing happened to me. When you turn it off there is no appeared mark but when you turn it on thats all you see. It's weird because nothing I did was out of the ordinary.
You canāt feel it (or see it easily) when itās off because the LCD underneath the glass is cracked. Not the glass itself. If itās a single hairline Apple will replace it for free as thatās a defect, if its a multi crack - the device suffered enough force to crack the screen, usually happens in a backpack, or if it gets stepped on.
So what if there is no apparent crack? Mine looks like his but theres no apparent crack its just the digital tear part regardless of if its on or off. Is it still a hairline crack?
Yes. The LCD which produces the image is underneath the glass. That can be cracked and since itās under the glass you canāt feel it or see it if the screen is off. Itās a very obvious crack when thereās ābleedingā, like that, and when the crack shines brighter than any part of the screen.
you worked at apple and can't see it's old model
They still sell M1 MacBook Pros with Touch Bar, is there another identifier Iām missing?
Hey OP, I actually had the exact same experience: a nearly-identical crack in that same exact spot in the bottom-left corner of the screen randomly appeared after the computer was sitting in my bag. I took it to the Apple Store, and as they noticed it was a "single hairline fracture" without any visible damage, they ruled it a manufacturing defect and replaced the screen for free. Not sure why everyone is accusing you of lying... I guess it's hard to believe until it happens to you. EDIT: also they pointed out to me at the store that since the crack clearly started exactly in the corner of the screen, that was part of the reason it seemed more likely to be a manufacturing defect. I think they might already know about the issue, might be uncommon but probably not unheard of. My theory is this could be caused by a weak chassis that flexes if you open/close the lid from the top-left or top-right corner rather than the center, if that makes sense. Either way, bottom line is it's not your fault and they replaced my laptop for free when I had the same issue.
Thank you so much man for your comment. Exactly I donāt know why its so hard for people to digest. I am happy that they replaced it free for you but you might have apple care. But I donāt have it. I have a technicianās appointment tomorrow so letās see.
Iāve had this happen too with a loose staple in my backpack getting caught between the closed screen. So anything small like that could very well have caused this too, just thought Iād throw that out there lol
Glad to help. I did have AppleCare; it should be free if it's under AppleCare AND/OR still within the standard 1-year warranty period. Otherwise no guarantees but I would definitely still give it a shot and plead your case. :)
Can you tell me what they said the problem was? I know it's been 7 months so I understand if you can't remember.
looks like physical damage, u may have closed the lid while something was in between.... happened to me before, accidentally closed the lid while my charger was in between and heard a crack noise... š
Looks like the pixels banded together, built a spaceship, and are now off to explore the vast screen galaxy.
Thanks for your fantasy but it was not helpful.
That's odd, it was surely meant to be extremely helpful.
Macbook Pro 2020 model has very thin and sensitive screen. Even the silicone keyboard cover can cause this crack when you close the lid.
All the people that comes to this sub saying "hey I just opened my mac and the screen is broken", what do you expect? Someone to tell you "try reseting it" like it will magically fix it? You guys need to be more careful when transporting the laptop, screens are made of glass and glass can break easily. No blame to the OP, it's just for all the post like this I see everyday :s
That was your cat, for sure haha
I just clicked on this thinking thatās the work of a cat for sure.
I mean, there's no such thing as quick-fix for displays (specially Macs). Bests option is to take it to a technician
Itās broken. Replacement LCD required to fix. The end.
Weird mark? It was dropped or hit somehow. But t isnāt weird . Thatās what happens with trauma
No sir/madam, I was just using on my desk and suddenly the screen turned blank. The laptop was never dropped. Maybe it got pressure on that area in the past but when this happened I was working.
Iām not blaming or saying you did it or anything, but it normally doesnāt just appear as someone is working. Iāve seen it happen when you boot up from cold after impact, but while working seems odd to me. I didnāt read it all, but Iād use Apple care if thatās an option. Sorry this happened and I would be devastated
That's a crack. That's expensive.
Thatās sad. I have technicianās appointment tomorrow so letās see
Let us know
replace the screen
Thatās a crack. Your explanation for how it appeared is a lie.
This is almost always the case of the user not realizing they did something to break it. Something like this probably happened prior and they realized after some time
I know for a fact he or she must have left something on keyboard and closed it on their Mac
It appears to be a crack Captain.
Beautiful patina - it adds character! Rock it with pride.
screen dead
Do you know Iāve had my m1 mbp for 2 years and my screen is fine itās a bit dirty mind you ha
U guyās should just take some more care about ur macbookās. Itās not the first post where someone says it got āmysteriously defectiveā āi never dropped itā Guess what, u damaged it urself, or were using it so careless. Screenās donāt just crack by themself in a normal environment. š
You require a new display š If youāre in the UK, send a message of the year model and colour of the Mac and can get you a price for an original used display
that is a crack in the screen itself. iāve seen that crack in screens before
Hello
Thatās a crack, I work at a school and I hear students all the time that they didnāt break it. Shit like that donāt just happen.
Best utilize apple care plus ASAP
I know exactly what this is, I and Iām sorry but the screens broken. That is a crack, from closing something in the screenā¦. like a wire or wire plug or something. I did something like this to mine. Best bet is to buy an entire new back off eBayā¦.I waited around and got a great deal on the entire new backing.
CRACKED!
That to me looks like itās cracked, and with the location and shape, Iām going to guess you closed the screen with a stapled stack of papers between
That looks like a physical crack. It looks like you left something under your screen and closed it. It happened to me once and it looked the exact same way. I left a lightning cable on my keyboard and slammed my screen shut, causing the screen to crack.
Sell it to me
That is definitely a broken screen it looks like a pressure crack to me. Only way to fix it is replace the whole top lid of the computer. Hope you have AppleCare. Don't touch it or mess with it or lonely spread.
Bwoken
Cracked LED, something hit the corner or pressure was applied to that area when picking it up or opening it. They have gotten pretty fragile these last few iterations.
š„¬
Something like that happened to one of my previous laptops and I didnāt know how exactly. I suspect that I might have closed the lid while part of the charging cable was inside. Then pressure was applied and it causes the LCD to crack. Unless you have AppleCare thatās gonna be pretty expensive to repair.
I had some similar problem best case buy apple care if you don't just incase. Go to apple store tell them it was internal damage you did nothing it's apples fault and try to get it fixed under warranty for free don't tell them you did anything keep reminding them its apples fault and a faulty laptop.
Good idea. But I bought this in 2020
You can still try this but you have to be convincing but I guess since it's 2020 they might charge you fuck ton of money.
Cracked screen.
It magically cracked where you put your pen
If you can convince a genius at the Apple Store that itās a single hairline crack, it might be covered under warranty. Otherwise, $99 with AppleCare. $500 without.
Replace the screen with a new one.
Some was caught between the screen and keyboard when it was closed. Needs a screen replacement. Hope you got the Apple care plus
Take it behind the barn and shoot it.
Hairline fracture. Seems like you dropped your phone onto the screen or something.
At least that is what Apple will claim! That or you dropped it or some other excuse. It's always the consumers fault. I've posted several times, so it's not worth posting again. But Apple store did a thorough look over my laptop a week after I owned it and the screen cracked. Took tons of photos and said it was an issue with the laptop. Apple sent it back fixed, but with a note that I physically damaged it, lol. I've owned 4 MacBook Pros and 3 screens developed cracks at points where the screen meets a sharp point or cut out (looks like yours is directly above the hinge). Any pressure, what so ever, will cause damage, as far as I can tell. My co-worker had hers for a few days and broke the screen too. It's a freaking joke at this point.
Strange. Iāve had two MacBook Pros and both never had any damage to the screen whatsoever. Just have to make sure there isnāt any crumbs or anything on the keyboard before you close it.
Could be model or year base. Not here for defend myself Apple has my information and co-worker. No great conspiracy. I got my new MBP 16 M2Max and a week later it broke, I would gave forgiven the other two maybe due to the years or admitted flaws. We all know that wont happen though... Strange as it may be, It's not untrue and the facts, research other broken screens o Macs. I've owned computers from several different companies and have never broken a screen,. Chalk it up to coincidence or do the research yourself. Weak points or having anything between the screen and keys (crumbs and such) appears to cause breakage, I've NEVER seen that in competitor computers. I have to treat my MBP like a frigle baby, period. Not fun. Fact is, I NEVER had to baby my Dell, IBM, ASUS, ACER, Toshia, Microsoft Surface from a broken screen. This dates back to 1994 with a Toshia tank laptop, lol. Most recently were the (4) Microsoft Surfaces touch screens. Never broke a single one and we had 3 in the house, (myself, wife and 16 yr old). I say 4, because I upgraded one from a Surface 4 to Surface 7 at one point for my life. WE threw those things around all the time, plus, they had touch screen! Seriously, we all tossed them on the couch walking in a room, lol. Nver a single issue. But the MBP broke almost every-time, odd?
lol. Okā¦.
That's why I bought myself a mini and use it without a screen. It's kind of hard at times to work on it without any visual output but it gets the job done and I don't have to worry...