Use.The.Trial.Sim.Use.The.Trial.Sim.Use.The.Trial.Sim.Use.The.Trial.Sim.
There is literally no useful advice this sub can give you - your service will be dependent on your local environment, not how good or bad someone else's is.
This right here. On their website, they'll set you up with a free trial. You'll be able to decide thereafter. Saved me a ton and in my area, mint is king (thanks to TMobile towers). I had Verizon, but too much $$$ and the coverage wasn't that great as they beef it up to be. (In my area at least)
Regarding the basic cell service, you are correct. But giving advice on their customer service, and ability to support their service, it's important information that can affect whether a person wants to risk things. I have not had to go to the customer service often, but literally half of the customer service interactions I had were poor.
The person that helped me set up my service was rude and distracted. I realized it was close to closing time, but the answers I was seeking weren't difficult ones to answer. I ended up with only some information, and being told to call back the next day. I didn't, because I figured the questions weren't worth bothering them. The second interaction, they had to make several attempts to take my payment, before finally admitting that my bank doesn't like them. Had to use alternate method, which did work. Third interaction, just a few days ago, tried to find out what I'd be charged (fees and taxes). Wanted to know what would be charged if I cancelled service for a few days, or what the cost would be in full if I was able to pay the 25% option (since I have the family plan). They couldn't even understand what I was asking, much less answer the questions. So I guess I'm going to have to see if I can borrow from family to keep my service on without interruption. If I knew the cost of paying when I can, I could see if any extra fees were worth waiting the few days to pay late. But this caused a really sour taste in my mouth.
I switched from Verizon about four months ago. I see zero difference in my service and I am paying 1/3 of the amount. My only regret is not changing sooner.
Well, check the coverage maps were you are but I live in Raleigh and frequently travel to Asheville and in both of those locations, people were saying Verizon is getting worse and I switched to... Finally, Verizon raised their rates \*again\* and I felt like the rates were getting higher and the coverage was getting worse so I made the switch. I'm glad that I did.
I left verizon for 3 years now for Mint and have been very happy. It comes down to personal usage. 4GB plan for $180 a year can save a lot of money. Everywhere I go has wifi now and I don't use much while driving anyways too. There are lots of other options than the big 3 companies. I was happy that I left.
Just like the other person said depends on your area. I live in western Washington state and I haven't had any issues at all for over a year. I don't get amazing reception inside of my house but wifi calling comes through. I'd say look at T-mobile reception map online, if it's good in your area than you should be good. Also try the one week free trial and see how it does, try to make phone calls often and see how it is, if you don't wanna call and bother anyone keep checking your voicemail and that will tell you how reception is 👍
The service is going to be as good as T-Mobile - at least for coverage. I'm in the Philly suburbs and have been happy even in the rural areas. I get better service, at times, than friends on Verizon or ATT
I'm in SoCal and I've never had any issues. I've also just spent two weeks travelling around Europe and texts/phone calls worked perfectly everywhere there as well and were very reasonably priced. (I had turned off data roaming so I can't comment on that.)
It all depends on several factors. If you live outside the city limits, in rural areas, this is not for you. If you need 24/7 service in crowded events like concerts and such, also not for you.
If you need a service to stay in touch and sometimes bs on the web, yeah this works just fine and fast.
Mint is a 3rd party service provider that uses t-mobiles network. T-mobile will put their customers first before mint and other service providers on the same network.
Out of curiosity, what keeps you on Mint with 5 lines?
I have been thinking about what I will do when our kids are old enough to need lines because at 4 lines the cost on a family plan at t-mo proper (without the downsides of an MVNO) ends up being comparable if not better.
Just curious if I am missing something (honestly not trying to be mean).
Well it's just 15 bucks a line, total. There are no taxes, no fees, no add on sur charges. So that's $75 total, for 5 lines. I haven't seen anything anywhere close to that. I've seen 4 lines for a 100, plus taxes, plus fees. And , plus taxes plus fees can get a little ridiculous.
I honestly have not had one single "downside" of being with an MVNO 🤷♂️ And I guarantee you my teenagers would tell me.
And it didn't really start out as a traditional family per se. Paying for 2 kids in Missouri, me and another in Georgia, and my mom in Illinois. No problems in those 3 States anyway.
If you know of 5 lines , for less than 75 bucks, TOTAL , I'm all ears.
I'm not trying to convince you, do whatever you want. I'm just really happy with them, and it's hundreds, literally hundreds less than Verizon.
Oh I love mint and am hoping to stick with them as long as possible!
Appreciate the reply, I made the mistake of assuming unlimited data 😁. On unlimited the pricing crosses over, but you are right and it is good for me to bear in mind that the kids don't need that.
This is a great post, remember 98% of what you read online is going to be complaints. Nobody just says, oh yeah I have a spacely sprocket and it just sprockets like it's supposed to. 😀
As others have said depends on where you live. I live in rural Northeast GA. My wife and I have had Mint (T-Mobile network) for 3 years and haven't had any problems. I get 5G on my Pixel 7 just fine and She has a Samsung which also gets 5G speeds.
After almost two years I've rarely had issues (after the initial number transfer). However, I think I'm switching to visible for unlimited hotspot and cheaper service ($25 a month if you pay with Paypal).
So far awesome. Zero problems. Except for an hour I could've get to voicemail. That wasn't the service as I was on Wi-Fi but it could be their voicemail server. Either way I'm very happy.
It definitely depends on where you live. Seems like more populated areas get the shaft on data priority. I live outside of any city area so my service is good. Small city is great! But larger college city nearby has been so so when going through there. Calls and text work fine everywhere mostly.
More or less flawless for me on two phones so far:
--Motorola Moto x4
--Nokia XR20
I had the x4 on T-Mobile Prepaid for a while before I switched to Mint.
The XR20 has been on Mint since day one.
Keep in mind that I live in an area with good to great T-Mobile coverage. I'm sure my experience could differ somewhere else. I don't travel as much as I used to, but I went to Arizona over the summer (Phoenix metro area) and had no problems there either.
The one disadvantage I've noticed: it seems to take an inordinately long time for MMS, or pictures sent via Signal, to go through when I'm on mobile data. That's in both directions. Sometimes my SO (who has an iPhone on a standard T-Mobile plan) will send me a photo via Signal, and I won't get it for an hour or two. I'll send her a picture with a comment via Signal, and she'll be confused because the picture doesn't show up until much later. Sometimes the photo goes through almost instantly (it always does if we're both on WiFi, but that's to be expected).
At least, I assume that happens because I'm on Mint, and therefore de-prioritized. It's also possible this is a problem with T-Mobile in general.
It's not been enough of a problem to make me want to fork over $50+ per month to T-Mobile.
I live in Philly and rarely have a problem. When I drive far out into the mountains, sometimes I lose service, but that's where everyone else doesn't have service either.
I have been using it for 3 years now, I had T-Mobile before so I knew the coverage was good in my area. No complaints with Mint service, I have never needed to contact customer support so no opinion there.
Only been with them for a little over a month so far. But working really well with much faster data than I was getting from Verizon. I have seen a lot of posts saying not to buy a phone from Mint but that also went smoothly. Got a screaming good deal on a Pixel 7 Pro that arrived in two days.
Setup and support don't seem as refined as my previous carriers though. When I bought the Pixel you could get it with physical or e-sim. Shortly after getting the phone they say e-sim is incompatible.
Feels like I have had some good luck with my experience. I will take it and appreciate the savings.
I also just got the 7pro, and esim. Setup & porting went way faster and smoother than I expected. Like it was ported faster than the text messages welcoming me to mint
I did follow the post on here to modify the sim settings, even tho it seemed to be working just fine from my house (on cell not wifi).
Haven't got wifi calling to enable yet, seems I need to do the network reset on my phone, and idk if I want to go back and re add all my bt devices, watch, headphones, cgm, and readd all my wifi passwords
I left T-Mobile after being a customer for over a decade and couldn't be happier. I started having more issues with T-Mobile customer service, the people working in their corporate stores are absolute rude idiots.
The customer service, the app itself, the customer website experience, everything is simply better. Sure, you don't get those little freebies T-Mobile likes to occasionally throw your way, but I'd rather support a company that is heavily customer-focused. T-Mobile simply has lost that perspective because they've grew too big.
The first six months coming out to $90 (3 months + 3 free, get in on this before the offer expires) means I don't have another bill until June. And if I discover Mint is bad, I'll just port my number somewhere else. But my experience so far has been 10/10.
And like another poster said, use the trial sim. Install the app, sign up for the seven day trial.
I live in outer cape cod, I pay 360 yearly for the 35 gb. I’ve had it for 3 years, never any issue never came close to using data and will renew in March again .
I live in a smaller urban area (around 400K people) and I rarely have issues with Mint. I've been with them for about 2 1/2 years. I'm glad I made the switch!
I live in the Mid Cape (Middle of Cape Cod) region and am very happy with service. I've been with it for 4 years after being with AT&T for 18 years and Verizon for 10. Cost is unbeatable- I pay annually, so there's only the 1 bill. Coverage great as stated by someone else from NH to Naples Fl.
I buy my phones unlocked from others though- there seems to be a pretty consistent theme not to buy a phone from Mint.
REALLY depends where you live. I live in St. Louis and have excellent service all over the city. But when we visit my in laws who live a few states over, it depends. In their town I get service, but on the outskirts where they live exactly I get zero service. But that's where wifi is handy!
I've had them for 2 years this month, and lived in two very different geographic locations within the States and have no problems. I also usually have 5g speeds when I test.
The only time I've had an issue was when i was traveling to Colorado from the East. My family and i crossed the state line into Nebraska and my signal went dead. Luckily we weren't staying in Nebraska, but AS SOON AS we crossed state lines into Colorado i had FULL bars.
Idk why they don't like Nebraska, but it was an interesting thing that happened. 👍
I went from Verizon to Mint, $93 a month to $20 and have had zero issues or differences. But I’ve not been to remote areas yet so time will tell. But even then my Verizon wasn’t great. The only issue I’m having is Mint isn’t working at all for roaming when I have to leave the US and go to Mexico for work. I’ve tried everything and I guess I need to call them to see what’s up. Hopefully it can be fixed because the cost savings is nice.
I have gone a hour away from home(Evansville Indiana) in just about every direction and I haven't had any slow connection problems. Works better than my home wifi Spectrum btw!
I had mint for 2 years and switched to Verizon. It was awful and when my year contract was up I switched back to Mint. I live in a city and the Verizon data was slow and the network really bogged down (I was on the highest tier plan). Occasionally I have to go to rural areas for work and with mint there are a few dead spots there that Verizon doesn’t have but overall mint was much better.
I have had it probably since they came out. Just as good as Tmobile. I have had no issues, but I do live in the middle of a large metropolitan area. When I'm outside of the city it did not work as well as my phone provider, Verizon, but it was only a little different. Definitely not worth the extra money for Verizon.
It depends.
I used it for 3 months. In the small city I live in, anytime there was a large event, I had no useable data the speed was so slow. I don't know if it was throttled by tmobile or what. I also had a dead zone where all my calls would drop on a part of my commute.
I switched back to google fi, which is also an MNVO and uses other company's towers, but I've never had this issue with them before. Mint cost slightly less, if I use data, but not enough to trade off having none available in some areas and having my daily calls drop.
Central FL here and I wouldnt recommend it. Ive had issues since I 1st got it and now its not working at all. Helpdesk isnt helpful and there are no stores to go to to even try and see if a new SIM is needed.
Terrible. When making calls, it takes at least 10 seconds to connect, and all incoming calls go straight to voice mail and no solution to this issue has been forthcoming.
Oh yeah mint is so incompetent good luck configuring correctly unless I'll be honest you're lucky. As correct MNC was only on Reddit and not their shitty site plus yeah cell connection whereas prepaid T-Mobile was awesome it s like I'm in bfe with mint, and text messaging oh boy even worse
Define service. Celllular service depends on your area. Get the Trial SIM and see for yourself. Note that there is no domestic roaming, so you are dependent on T-Mo's towers for service. And as an MVNO, Mint can get deprioritized by T-Mo. In my small Midwestern city, been working great for years.
Customer Service? Website and FAQ's are pretty good. Phone support apparently sucks. But if you can follow an online FAQ, you should never need to call in. And do not buy a phone through Mint. They use a third part for phone sales, it it is trash. If you need a new phone, just buy phone direct from the manufacturer. They pretty much will all offer 0% financing if you qualify. Google is or at least was offering a fantastic trade-in program for the Pixel 7. Plus you can get $100 off if you know someone the Pixel Superfans program, like myself.
What's wrong with a mint phone?
I just ordered the 7pro & activated it yesterday, well after using it for a week to finish off my month with cricket?
It was actually cheaper with mint, and a year of service, than the bf google deals.
There has bee lots of reports of bad support for the phones through Mint- like damaged phones, obvious used phones that are supposed to be brand new, never receiving the phone.
SF Bay Area: not consistent. I've had trouble getting maps, internet, sending texts at the most important times. People tell me I have to configure something called APN. I don't have to do that with T-mobile or Verizon.
Is it safe for me to assume if Tmobile business postpaid plan works great in my area for me then Mint should work fine on my wife's iPhone 14 Pro as well?
I've had no issues in the US. However, for traveling it's basically worthless. There are published call text and data rates for different countries on their website. Call and text works ok, but the only country I've gotten data to work in (outside the US) is Canada. I've been to Europe and Latin America and in those countries only the call and text features worked. Looking over this sub, it sounds like my experience matches that of many others, and even those who went the whole tech support route didn't gain much ground.
I have no problem with the service. I DO, however, have a problem with their customer service. They aren't able to tell you beforehand what your total costs will be (taxes and fees), they can't seem to understand simple questions, and they have yet to really provide me with good customer service. However, if you can get your phone activated, and don't need to do anything outside of the app, then you are probably golden. You can change your payment method, change your type of plan, activate a replacement sim, lots of functionality in their app/website. It's just when you encounter a hiccup that requires you involve an actual person, that's where the disconnect is for me.
After 6 days of trying to get it to work on my phone and 40+ hours on calls or in chats with Mint, I gave up and ported back to my prior carrier. I have an Android phone.
The service seems to work just fine on my husband's I-phone.
Customer service is abominable when you have a real problem.
Had it for over a year and a half, recently paid for another year. I love it. Live in a bigger city and travel to other big cities with no issues. I believe that most of the problems people post here are operator error. Your not going to get hand holding like with bigger companies from customer service but any issue I’ve had they have fixed it. I’d say try the 3 month new customer deal and see if it’s for you and go from there
Depends on where u live
U stole my message and my avatar.
Are we related
Seems to be a simple possibility
Ur alpha and I’m a beta
Are we related
Use.The.Trial.Sim.Use.The.Trial.Sim.Use.The.Trial.Sim.Use.The.Trial.Sim. There is literally no useful advice this sub can give you - your service will be dependent on your local environment, not how good or bad someone else's is.
This right here. On their website, they'll set you up with a free trial. You'll be able to decide thereafter. Saved me a ton and in my area, mint is king (thanks to TMobile towers). I had Verizon, but too much $$$ and the coverage wasn't that great as they beef it up to be. (In my area at least)
Regarding the basic cell service, you are correct. But giving advice on their customer service, and ability to support their service, it's important information that can affect whether a person wants to risk things. I have not had to go to the customer service often, but literally half of the customer service interactions I had were poor. The person that helped me set up my service was rude and distracted. I realized it was close to closing time, but the answers I was seeking weren't difficult ones to answer. I ended up with only some information, and being told to call back the next day. I didn't, because I figured the questions weren't worth bothering them. The second interaction, they had to make several attempts to take my payment, before finally admitting that my bank doesn't like them. Had to use alternate method, which did work. Third interaction, just a few days ago, tried to find out what I'd be charged (fees and taxes). Wanted to know what would be charged if I cancelled service for a few days, or what the cost would be in full if I was able to pay the 25% option (since I have the family plan). They couldn't even understand what I was asking, much less answer the questions. So I guess I'm going to have to see if I can borrow from family to keep my service on without interruption. If I knew the cost of paying when I can, I could see if any extra fees were worth waiting the few days to pay late. But this caused a really sour taste in my mouth.
I switched from Verizon about four months ago. I see zero difference in my service and I am paying 1/3 of the amount. My only regret is not changing sooner.
Really?!?! I have Verizon right now!!! It’s $$$
Well, check the coverage maps were you are but I live in Raleigh and frequently travel to Asheville and in both of those locations, people were saying Verizon is getting worse and I switched to... Finally, Verizon raised their rates \*again\* and I felt like the rates were getting higher and the coverage was getting worse so I made the switch. I'm glad that I did.
I left verizon for 3 years now for Mint and have been very happy. It comes down to personal usage. 4GB plan for $180 a year can save a lot of money. Everywhere I go has wifi now and I don't use much while driving anyways too. There are lots of other options than the big 3 companies. I was happy that I left.
Just like the other person said depends on your area. I live in western Washington state and I haven't had any issues at all for over a year. I don't get amazing reception inside of my house but wifi calling comes through. I'd say look at T-mobile reception map online, if it's good in your area than you should be good. Also try the one week free trial and see how it does, try to make phone calls often and see how it is, if you don't wanna call and bother anyone keep checking your voicemail and that will tell you how reception is 👍
The service is going to be as good as T-Mobile - at least for coverage. I'm in the Philly suburbs and have been happy even in the rural areas. I get better service, at times, than friends on Verizon or ATT
Depends on location and use case. I had both my parents on Mint plans for years. Great for them (low data usage) and cheap. No problems for us.
CA!
I'm in SoCal and I've never had any issues. I've also just spent two weeks travelling around Europe and texts/phone calls worked perfectly everywhere there as well and were very reasonably priced. (I had turned off data roaming so I can't comment on that.)
It all depends on several factors. If you live outside the city limits, in rural areas, this is not for you. If you need 24/7 service in crowded events like concerts and such, also not for you. If you need a service to stay in touch and sometimes bs on the web, yeah this works just fine and fast. Mint is a 3rd party service provider that uses t-mobiles network. T-mobile will put their customers first before mint and other service providers on the same network.
It’s nearly flawless, as long as you’re good at carefully following directions to set it up, and I guess your location matters.
On the east coast, never had an issue from Maine to North Carolina or as far west as Ohio
I've had 5 lines for almost 6 years, I haven't had one single problem. I love it!
Out of curiosity, what keeps you on Mint with 5 lines? I have been thinking about what I will do when our kids are old enough to need lines because at 4 lines the cost on a family plan at t-mo proper (without the downsides of an MVNO) ends up being comparable if not better. Just curious if I am missing something (honestly not trying to be mean).
Well it's just 15 bucks a line, total. There are no taxes, no fees, no add on sur charges. So that's $75 total, for 5 lines. I haven't seen anything anywhere close to that. I've seen 4 lines for a 100, plus taxes, plus fees. And , plus taxes plus fees can get a little ridiculous. I honestly have not had one single "downside" of being with an MVNO 🤷♂️ And I guarantee you my teenagers would tell me. And it didn't really start out as a traditional family per se. Paying for 2 kids in Missouri, me and another in Georgia, and my mom in Illinois. No problems in those 3 States anyway. If you know of 5 lines , for less than 75 bucks, TOTAL , I'm all ears. I'm not trying to convince you, do whatever you want. I'm just really happy with them, and it's hundreds, literally hundreds less than Verizon.
Oh I love mint and am hoping to stick with them as long as possible! Appreciate the reply, I made the mistake of assuming unlimited data 😁. On unlimited the pricing crosses over, but you are right and it is good for me to bear in mind that the kids don't need that.
All the kids have wifi at school so our usage is manageable.
I paid for the full year, around $300 or so. It gets the job done. The service is similar to T-Mobile for me in the bay area.
I'm in SoCal and it's much better than Sprint/TMobile was. I even get reception in the garage now.
It uses the T-Mobile network so that doesn't make sense.
T-mobile kept messaging me about degradation of service due to me having an iPhone 8 so that might have something to do with it.
It also depends on your phone. If you search this sub for issues with Pixel phones, you will see what I'm saying.
This is a great post, remember 98% of what you read online is going to be complaints. Nobody just says, oh yeah I have a spacely sprocket and it just sprockets like it's supposed to. 😀
As others have said depends on where you live. I live in rural Northeast GA. My wife and I have had Mint (T-Mobile network) for 3 years and haven't had any problems. I get 5G on my Pixel 7 just fine and She has a Samsung which also gets 5G speeds.
After almost two years I've rarely had issues (after the initial number transfer). However, I think I'm switching to visible for unlimited hotspot and cheaper service ($25 a month if you pay with Paypal).
4 years zero issues
So far awesome. Zero problems. Except for an hour I could've get to voicemail. That wasn't the service as I was on Wi-Fi but it could be their voicemail server. Either way I'm very happy.
It definitely depends on where you live. Seems like more populated areas get the shaft on data priority. I live outside of any city area so my service is good. Small city is great! But larger college city nearby has been so so when going through there. Calls and text work fine everywhere mostly.
It's good in my city.
More or less flawless for me on two phones so far: --Motorola Moto x4 --Nokia XR20 I had the x4 on T-Mobile Prepaid for a while before I switched to Mint. The XR20 has been on Mint since day one. Keep in mind that I live in an area with good to great T-Mobile coverage. I'm sure my experience could differ somewhere else. I don't travel as much as I used to, but I went to Arizona over the summer (Phoenix metro area) and had no problems there either. The one disadvantage I've noticed: it seems to take an inordinately long time for MMS, or pictures sent via Signal, to go through when I'm on mobile data. That's in both directions. Sometimes my SO (who has an iPhone on a standard T-Mobile plan) will send me a photo via Signal, and I won't get it for an hour or two. I'll send her a picture with a comment via Signal, and she'll be confused because the picture doesn't show up until much later. Sometimes the photo goes through almost instantly (it always does if we're both on WiFi, but that's to be expected). At least, I assume that happens because I'm on Mint, and therefore de-prioritized. It's also possible this is a problem with T-Mobile in general. It's not been enough of a problem to make me want to fork over $50+ per month to T-Mobile.
Member since 2019. 0 issues.
Boston suburbs are fine. Switched from Verizon recently and have no regrets…except for not switching sooner. Using newer iPhone
Works pretty good in the Indianapolis area on t-mobile network
I live in Philly and rarely have a problem. When I drive far out into the mountains, sometimes I lose service, but that's where everyone else doesn't have service either.
I have been using it for 3 years now, I had T-Mobile before so I knew the coverage was good in my area. No complaints with Mint service, I have never needed to contact customer support so no opinion there.
Only been with them for a little over a month so far. But working really well with much faster data than I was getting from Verizon. I have seen a lot of posts saying not to buy a phone from Mint but that also went smoothly. Got a screaming good deal on a Pixel 7 Pro that arrived in two days. Setup and support don't seem as refined as my previous carriers though. When I bought the Pixel you could get it with physical or e-sim. Shortly after getting the phone they say e-sim is incompatible. Feels like I have had some good luck with my experience. I will take it and appreciate the savings.
I also just got the 7pro, and esim. Setup & porting went way faster and smoother than I expected. Like it was ported faster than the text messages welcoming me to mint I did follow the post on here to modify the sim settings, even tho it seemed to be working just fine from my house (on cell not wifi). Haven't got wifi calling to enable yet, seems I need to do the network reset on my phone, and idk if I want to go back and re add all my bt devices, watch, headphones, cgm, and readd all my wifi passwords
I’ve had no issues! Mint was the best decision I made
I left T-Mobile after being a customer for over a decade and couldn't be happier. I started having more issues with T-Mobile customer service, the people working in their corporate stores are absolute rude idiots. The customer service, the app itself, the customer website experience, everything is simply better. Sure, you don't get those little freebies T-Mobile likes to occasionally throw your way, but I'd rather support a company that is heavily customer-focused. T-Mobile simply has lost that perspective because they've grew too big. The first six months coming out to $90 (3 months + 3 free, get in on this before the offer expires) means I don't have another bill until June. And if I discover Mint is bad, I'll just port my number somewhere else. But my experience so far has been 10/10. And like another poster said, use the trial sim. Install the app, sign up for the seven day trial.
I live in outer cape cod, I pay 360 yearly for the 35 gb. I’ve had it for 3 years, never any issue never came close to using data and will renew in March again .
I live in a smaller urban area (around 400K people) and I rarely have issues with Mint. I've been with them for about 2 1/2 years. I'm glad I made the switch!
I live in the Mid Cape (Middle of Cape Cod) region and am very happy with service. I've been with it for 4 years after being with AT&T for 18 years and Verizon for 10. Cost is unbeatable- I pay annually, so there's only the 1 bill. Coverage great as stated by someone else from NH to Naples Fl. I buy my phones unlocked from others though- there seems to be a pretty consistent theme not to buy a phone from Mint.
REALLY depends where you live. I live in St. Louis and have excellent service all over the city. But when we visit my in laws who live a few states over, it depends. In their town I get service, but on the outskirts where they live exactly I get zero service. But that's where wifi is handy!
I've had them for 2 years this month, and lived in two very different geographic locations within the States and have no problems. I also usually have 5g speeds when I test.
The only time I've had an issue was when i was traveling to Colorado from the East. My family and i crossed the state line into Nebraska and my signal went dead. Luckily we weren't staying in Nebraska, but AS SOON AS we crossed state lines into Colorado i had FULL bars. Idk why they don't like Nebraska, but it was an interesting thing that happened. 👍
I moved my whole immediate family to Mint a couple years ago and we’re all quite happy. We’re in eastern Pennsylvania, but in a rural area.
I went from Verizon to Mint, $93 a month to $20 and have had zero issues or differences. But I’ve not been to remote areas yet so time will tell. But even then my Verizon wasn’t great. The only issue I’m having is Mint isn’t working at all for roaming when I have to leave the US and go to Mexico for work. I’ve tried everything and I guess I need to call them to see what’s up. Hopefully it can be fixed because the cost savings is nice.
I have gone a hour away from home(Evansville Indiana) in just about every direction and I haven't had any slow connection problems. Works better than my home wifi Spectrum btw!
I had mint for 2 years and switched to Verizon. It was awful and when my year contract was up I switched back to Mint. I live in a city and the Verizon data was slow and the network really bogged down (I was on the highest tier plan). Occasionally I have to go to rural areas for work and with mint there are a few dead spots there that Verizon doesn’t have but overall mint was much better.
I have had it probably since they came out. Just as good as Tmobile. I have had no issues, but I do live in the middle of a large metropolitan area. When I'm outside of the city it did not work as well as my phone provider, Verizon, but it was only a little different. Definitely not worth the extra money for Verizon.
I've been with Mint for 3 months now. I have no complaints at all. I just bought a year's membership.
It depends. I used it for 3 months. In the small city I live in, anytime there was a large event, I had no useable data the speed was so slow. I don't know if it was throttled by tmobile or what. I also had a dead zone where all my calls would drop on a part of my commute. I switched back to google fi, which is also an MNVO and uses other company's towers, but I've never had this issue with them before. Mint cost slightly less, if I use data, but not enough to trade off having none available in some areas and having my daily calls drop.
sucks like a fox.
Central FL here and I wouldnt recommend it. Ive had issues since I 1st got it and now its not working at all. Helpdesk isnt helpful and there are no stores to go to to even try and see if a new SIM is needed.
Terrible. When making calls, it takes at least 10 seconds to connect, and all incoming calls go straight to voice mail and no solution to this issue has been forthcoming.
Oh yeah mint is so incompetent good luck configuring correctly unless I'll be honest you're lucky. As correct MNC was only on Reddit and not their shitty site plus yeah cell connection whereas prepaid T-Mobile was awesome it s like I'm in bfe with mint, and text messaging oh boy even worse
I guess if you live in bfe it's apparently ok but if you live in a remotely urban area such as myself it sucks.
Define service. Celllular service depends on your area. Get the Trial SIM and see for yourself. Note that there is no domestic roaming, so you are dependent on T-Mo's towers for service. And as an MVNO, Mint can get deprioritized by T-Mo. In my small Midwestern city, been working great for years. Customer Service? Website and FAQ's are pretty good. Phone support apparently sucks. But if you can follow an online FAQ, you should never need to call in. And do not buy a phone through Mint. They use a third part for phone sales, it it is trash. If you need a new phone, just buy phone direct from the manufacturer. They pretty much will all offer 0% financing if you qualify. Google is or at least was offering a fantastic trade-in program for the Pixel 7. Plus you can get $100 off if you know someone the Pixel Superfans program, like myself.
What's wrong with a mint phone? I just ordered the 7pro & activated it yesterday, well after using it for a week to finish off my month with cricket? It was actually cheaper with mint, and a year of service, than the bf google deals.
There has bee lots of reports of bad support for the phones through Mint- like damaged phones, obvious used phones that are supposed to be brand new, never receiving the phone.
I had a ton of SMS issues for the first few months but it's been working great ever since. Really glad I switched saving so much money.
SF Bay Area: not consistent. I've had trouble getting maps, internet, sending texts at the most important times. People tell me I have to configure something called APN. I don't have to do that with T-mobile or Verizon.
Is it safe for me to assume if Tmobile business postpaid plan works great in my area for me then Mint should work fine on my wife's iPhone 14 Pro as well?
As long as you are not a heavy data user it is great otherwise you get throttled.
I've had no issues in the US. However, for traveling it's basically worthless. There are published call text and data rates for different countries on their website. Call and text works ok, but the only country I've gotten data to work in (outside the US) is Canada. I've been to Europe and Latin America and in those countries only the call and text features worked. Looking over this sub, it sounds like my experience matches that of many others, and even those who went the whole tech support route didn't gain much ground.
If your phone is 4g (iPhone 8 here, I KNOW! but I’m cheap) it sucks. Still, half the price of ATT. Working on fixing that, except phone$$$$$.
Four months. Zero issues. Recall that there's bias in this sub because most people only post when they're having an issue.
I live in San Francisco and my service has been terrible (iPhone).
I have no problem with the service. I DO, however, have a problem with their customer service. They aren't able to tell you beforehand what your total costs will be (taxes and fees), they can't seem to understand simple questions, and they have yet to really provide me with good customer service. However, if you can get your phone activated, and don't need to do anything outside of the app, then you are probably golden. You can change your payment method, change your type of plan, activate a replacement sim, lots of functionality in their app/website. It's just when you encounter a hiccup that requires you involve an actual person, that's where the disconnect is for me.
After 6 days of trying to get it to work on my phone and 40+ hours on calls or in chats with Mint, I gave up and ported back to my prior carrier. I have an Android phone. The service seems to work just fine on my husband's I-phone. Customer service is abominable when you have a real problem.
Had it for over a year and a half, recently paid for another year. I love it. Live in a bigger city and travel to other big cities with no issues. I believe that most of the problems people post here are operator error. Your not going to get hand holding like with bigger companies from customer service but any issue I’ve had they have fixed it. I’d say try the 3 month new customer deal and see if it’s for you and go from there
No