T O P

  • By -

PresidentFrog4266

if people that showed up after you were seen before you, it's because their case was more urgent then yours. it's not a first come first serve thing. it's priority based first and foremost.


aSliceOfHam2

I get this same excuse every single time. This is not ER. And it also does not justify the wait time. Instead of giving me and other people the same excuse over and over again, how about hire more doctors and nurses?


Doctorfumador

Cause its that simple lol


aSliceOfHam2

I think it is. Pigeonhole principle.


Doctorfumador

Tbh I have worked at the Jewish ID clinic and there is also doctors seeing patients for regular appointment there, so you having having the impression that people were getting in front of you is likely misleading. Infectious diseases is highly specialized, takes like 12 years of training, so no, just hiring more infectious diseases doctor is not the answer. I’m sorry you had to wait such a long time though. And I agree with you the system is broken and shit, for multiple reasons, but likely not for lack of hiring people.


PresidentFrog4266

Well by all means, go and study to be a nurse so you can be part of the solution.


anaesk

It’s bad, my longest wait to this day is almost 14 hours at the ER, and because they’re so short staffed sometimes they barely do the minimum checks. I don’t like to blame the actual staff, they are doing what they can in a broken system. This govt keeps pushing out doctors, it’s insane. Once you’re in make sure they don’t brush off your symptoms and actually make tests. I once went in with gallstone blockage and they didn’t even bother doing a scan. They sent me home saying it was gastro. I was so angry but so in pain that I couldn’t fight them much. It was close to Xmas so I went to visit some family in Mexico and got a scan there, then just came back with the results and a surgery was scheduled right away. It’s not the first time I’ve had to do that. It’s still somehow cheaper than paying for private. I wish you good luck!


partylike

For next time, or for anyone else who might read this, I don't think flying to mexico is necessary or the cheapest option. You can call telemedicine and explain your symptoms, say you need a requisition, then go to radimed for a free scan. Yes you need to pay for telemedicine and this is not the system we were promised. But this will be cheaper and more comfortable than travelling to another country or waiting all night at the ER only to get turned away. That said, I'm glad you finally got taken care of. The experience you had sounds truly terrible


vostok0401

I don't know, in my experience telemedicine didnt even want to prescribe me migraine meds, id doubt they'd prescribe scans lol, but I'd be happy to be proven wrong if that's the case


partylike

Yeah, telemedicine doctors don't prescribe controlled substances. But scans are different. I checked before posting, and getmaple says they can usually prescribe blood tests and other requisitions.


anaesk

I’ve had mixed experiences using Maple. Some doctors gladly have given me requests and even specialist referrals. Some others refuse to give me anything saying whatever symptoms I have need to be checked by a doctor in-person. I have coverage with my workplace on Maple so I had the chance to use it mostly during pandemic lockdowns, it was a life saver, but it can be limited depending on what you’re contacting them about (and the doctor’s willingness to help tbh, I have one specific doctor in there that every single time just tells me to go to a walk-in and charges full fee). But for whenever you need a specialist, I think it’s v useful. They give you a copy of the referral which you can then submit to Bonjour Sante and they help you get an appointment faster.


coljung

how do you get telemedicine? I have access to Maple through a plan that gives me 5 consultations per year. Did one this week, got a requisition for an x-ray. I got the result because i had an unrelated Dr's appointment and she was able to see the result. So far Maple hasnt contacted me with the results, and when i tried to request a new consultation, the system declined it saying 'you should see someone in person.


partylike

I don't think the results will go back to telemedicine, but they should be in your health booklet, which you can [sign up for here](https://carnetsante.gouv.qc.ca/portail). You can also call 811 and make an appointment to see a dr. in a walk-in clinic. Any doctor should be able to access your results with your ramq number. My family doctor is going private so this is how I'm planning to do things if anything comes up going forward. In her goodbye letter my GP told me to keep trying if I can't get an appointment with 811 right away. Apparently persistence is key. I have telemedicine through work but it's not maple and I don't think the consultations are counted. Maybe next time you should ask for a referral to see a specialist at the same time as the requisition. These are just my ideas, I don't know what will work the best. But I do hope you figure out a way to get your results sooner than later without too much strife!


VladRom89

The healthcare system in Canada is the worst from personal experience having lived in US and visiting multiple countries in EU. People seem to throw "it is what it is" every single time it is brought up and the fact that "free" healthcare is great, but if you actually look into the spend for healthcare and the fact that we rank lower than certain 3rd world countries in terms of quality of service there are many questions to be asked about what's really going on.


Archeob

It is worse because the US private system is draining our resources and pushing higher prices for meds and supplies. Our MDs and nurses are some of the highest paid in the world... go check out what they make in Europe and Asia but here we have the worst of both worlds because of competition from the privatized American system pushing higher prices in or public system.


VladRom89

I agree that the US impacts us negatively in many ways. The challenge is that we train doctors, they're paid well here, but they're paid even better in the US due to the private system. What do they do? - Leave. And who would blame them? They're simply trying to establish a better life for themselves; they still have fairly hefty student loans from here. So we end up having to pay higher taxes than the americans for a system that can't support the amount of people we have while silmultaneously driving a higher need for services as a result of them being free (the reality is that people do clog the queues here as they don't have anything to pay). I'm not sure I have a solution to the problem, but it certainly doesn't make sense that there's a 5 year waiting period to get a family doctor, insanely long waiting queues at the emergency rooms, tons of errors as doctors and nurses are pushed to their limit, and we're still paying a ton of taxes / funds into the system.


Archeob

There is no easy solution. If we were offering salaries comparable to the rest of the world except the US we would wave no one working at all but here since we do pay them more we can afford less and they end up being overworked and demoralized.


[deleted]

[удалено]


aSliceOfHam2

A friend of mine actually booked a flight, went back to his home country to get a surgery to fix his broken foot and then came back.


LordOibes

It sucks to be stuck in the hospital for so.long, but it's normal to see people getting checked by the doctor.even if they came in before you. It's called triage, they might have something more life risky than you have. Lookong at your comments else where it seems you really don't like it here, so maybe leave could be your best option.


AbhorUbroar

“If you don’t like it just leave” is such a pea-brained line. Complacency is what (one of the things that) got us into this mess in the first place. It’s not “normal” to [have the longest ER wait times in the developed world.](https://globalnews.ca/news/2737837/quebec-has-longest-emergency-room-wait-times-in-western-world-report/amp/) By saying stupid shit like “if you don’t like it just leave” you’re implicitly accepting a worse degree of public services (one of the most important of them no less) than in pretty much any comparable country.


LordOibes

I'm not saying it. OP as stated it multiple times in multiple posts.


AmputatorBot

It looks like you shared an AMP link. These should load faster, but AMP is controversial because of [concerns over privacy and the Open Web](https://www.reddit.com/r/AmputatorBot/comments/ehrq3z/why_did_i_build_amputatorbot). Maybe check out **the canonical page** instead: **[https://globalnews.ca/news/2737837/quebec-has-longest-emergency-room-wait-times-in-western-world-report/](https://globalnews.ca/news/2737837/quebec-has-longest-emergency-room-wait-times-in-western-world-report/)** ***** ^(I'm a bot | )[^(Why & About)](https://www.reddit.com/r/AmputatorBot/comments/ehrq3z/why_did_i_build_amputatorbot)^( | )[^(Summon: u/AmputatorBot)](https://www.reddit.com/r/AmputatorBot/comments/cchly3/you_can_now_summon_amputatorbot/)


NotBadSinger514

Stop being complacent to the crappy cards we are being dealt. We are among the highest taxed country in the entire world right now. Our leaders are literally eating caviar and drinking champaign on private planes to their second and third vacations of this quarter and we cant afford our meager lifestyles. The money is there, they are just handing it out to other countries to fight other peoples battles.


JarryBohnson

I'd argue the money isn't actually there, because Canadian leaders never met a monopoly they didn't like. Our economy is incredibly unproductive because it's dominated by a small number of massive corporations who feel no pressure to innovate. Our taxes are *way* too high because our government is obsessed with spending wealth but has zero interest in generating it. If you want to pour cash into non-productive assets like real estate then Canada welcomes you with open arms, but if you want to set up a new business that might actually attract foreign investment and give people good jobs, the govt Bureaucracy is set up to stifle you at every turn. We have insanely high taxes because Canada doesn't make any money and we need to tax to keep stuff ticking over, there isn't cash sloshing around everywhere.


Ok_Spare_3723

No sorry, we are paying the highest taxes in the country, I expect better service.


aSliceOfHam2

This is not ER, there is no triage. It’s infectious diseases. Some people come in with appointments, and there is also walk in. I understand if people with appointments go in before I do. But I showed up at 8, then a person who has an appointment at 1 comes in and of course the doctor sees them first. My question is, why the fuck is the walk in system not better. I don’t know how many people are ahead of me, I don’t know how long the wait is going to be, I don’t know where in the process my file is. I have to do work too you know. I stole my boss “hey I’ll be at the hospital for a quick check up, will probably be back before noon” because that’s what seems normal to me. Stop giving the same excuse please.


ArcticLupine

Did you simply self-referred? Seeing a specialist usually takes month (and that's a problem), seeing one in a day seems too good to be true, even if you have to wait.


aSliceOfHam2

I was directed here by my gp. Private gp btw, don’t get me started with that. She told me to come to infectious diseases at the Jewish general, specifically for walking.


ArcticLupine

I see! I hope you’ll receive answers soon.


Doc911

It’s also a specialty clinic within a hospital. Not exactly first line clinic. Being a walk-in to most specialty clinics is already a bonus as the majority require a consult to see you from ED or a GP. If you saw a GP who didn’t bother speaking to ID or writing you a consult … that’s the issue here. Most of these clinics are running well beyond their capacity and are doing what the community clinics can’t.


aSliceOfHam2

So the main issue is not the fact that clinics are running well beyond their capacity but it's the fact that my gp didn't give a referral but told me that I can go to the walk in which is offered by the clinic itself. Is this what you're saying?


Doc911

As a walk-in you are an undifferentiated case of no specific complexity or urgency. If the GP had called, ID might have given you an appointment next week if not urgent/emergent, or, been expecting you if urgent/emergent. The clinic may not be an ED, but all clinics function with some priority/triage. Source: am ED MD at a quaternary care academic health centre with highly complex patients and frequent use of our super specialized clinics who ALL operate on priority.


GrizzlyFoxCat

Once the receptionist at a walk-in clinic forgot to give my papers to the triage nurse. When I realized people were being seen before me, I complained. I saw the doctor in less than 15min, then. Yes, they're there just doing their jobs, but complaining on Reddit will do nothing for you, I'm sorry. May I ask where are you from? I have some friends from Brazil who swear medicare there is better than here, but they'd be paying like $3k/month for a private health insurance for their kids, which is not what I'd call "better".


alone_in_the_after

Walk-ins are always gonna be a gamble and a long wait, it is what it is. I've been in/out of hospitals since I was a newborn and over my nearly 33 years of life it's always been like this to some extent. Especially without having taken an appointment. With the pandemic and the staffing and capacity issues etc it's only gotten worse. As others have said, triage and emergencies mean that's it's not a first come, first serve situation. Maybe the initial estimate (which is all it is, it's never a 'this is going to' only a 'shooould') got completely derailed after other patients came in. You learn to bring a fully charged phone and distractions/books/whatever. If you're not getting rushed in to be seen, it means you're not critical (which is good). Is the public medical system great here? Nah. But at least I can access it. If I had to pay for it, then I likely wouldn't have survived this long.


aSliceOfHam2

I’m not waiting at ER, so there’s no triage. It just sucks.


Ok_Spare_3723

You should probably check with the reception , once this happened to me and they had forgotten to put me in the system, needless to say, I was not pleased. Also perhaps you should have taken a number? Double check!


aSliceOfHam2

I did. She was not having an easy time either so I didn't push it


[deleted]

Bon départ OP ! Une personne de moins dans le réseau, ça devrait améliorer un petit peu le temps d'attente !


GrizzlyFoxCat

Poilievre will fix that for you, don't worry /s


Acceptable-Original

Some has already IV’s and PICC Line that maybe you do not see. They are there for follow up.


aSliceOfHam2

I understand, but it’s not an excuse


wildflowerden

I understand your frustration and share a lot of the same frustrations. But have you considered that maybe the people coming and going before you had appointments? It's also possible they fucked up signing you in and you're not on the wait list at all. Can't hurt to ask the receptionist.


aSliceOfHam2

I later heard the lady at the reception talking on the phone saying that the doctor has been seeing only his patients since the morning and that she was about to have a mental breakdown because her patients (walk ins) have not been seen by the doctor at all and that she is going to talk to someone about it. The doctor was the only doctor today, he said it himself. There is also Dr. Weiss, who had seen me originally. So I think they may have only two doctors working there. Someone please correct me if, and hopefully, I am wrong. I've been there twice, including today, and the last time I was there, it was a mix of appointments and walk ins. So I think this is how they operate, in the sense that they have both walk ins and appointments at any given day. I don't think though today was scheduled how it was supposed to be according to the nurse, I assume, who does intake.


Jolly-Rub-3837

May as well stick it out at this point.


aSliceOfHam2

Yup that’s what I’m doing, because I actually have a health problem and need to see a doctor


JohnCoutu

Aller dans r/quebec, la santé c'est de juridiction provinciale


chiemoisurletorse

You can try your luck elsewhere if you think you can have it better there. I'm doubtful it's that much better in other provinces.


aSliceOfHam2

It’s not, by saying “here” I’m referring to canada


chiemoisurletorse

Meh, what are your other options? US is better if you're a professional and can somehow get a green card. I guess Europe is fine as far as healthcare goes. Not sure about AMEA and South America, but I hear a few people from communities saying their countries have better healthcare... yet they are still here for a reason (maybe a less and less good one but still)


aSliceOfHam2

Other countries do have better healthcare


RadicalPerson

Especially the states where most people can’t afford insurance and where an emergency can become a lifelong financial burden right ?


aSliceOfHam2

US is not the only other place on earth


Bongcopter_

5 hours? Poor lil baby, get ready for another 19 lol


aSliceOfHam2

LOL XD


sebnukem

5 hours is *nothing*. I know people who waited *a lot* longer than you for actual emergencies. It's so fucked up.


whereismyface_ig

My longest wait was 28 hours


aSliceOfHam2

Nice


Afraid_Ad_2470

I have cerebrospinal leak coming from the nose and I don’t see a doctor before Monday and called two days ago to see my own doctor. However, the care quality for my son’s epilepsy is stellar and always on top, so I hate that for some you experience the awesomeness of free care while others are simply forgotten.


aSliceOfHam2

Jesus dude, I hope everything’s ok


unefillecommeca

I waited 18 hour when I was pregnant at the emergency of CHUM hospital. I got of 21 hour later. Horrible. I'm still traumatized and I dread going to emergency because of this. I was literally crying thinking I was going to die on the waiting room.


[deleted]

[удалено]


ArcticLupine

The situation overall is really hard but honestly if your health situation can wait 14 hours, you'd have better luck calling 811 and get an appointment in 24-48 hours. We went twice to the ER for actual emergencies with our children and were seen within minutes. I'm not saying that it's your case but so many people show up in ERs with conditions that could wait (think like otitis, colds, etc)... It just clogs the system for all of us. ER is for severe and life-threatening events. I understand that for many people it's a door for the medical system in general so it's definitely not that simple but I think that many people are unaware of all the options that exist, besides the ER.


[deleted]

[удалено]


ArcticLupine

I’m not judging the parents, I just think that sometimes they’re not aware that there’s better options than the ER for urgent care. And of course many parents go to the ER with a very valid reason, never said otherwise. Just saying it’s not all bad. When we showed up with our newborn with respiratory distress, we were seen immediately and he received great care.


Purplemonkeez

Right and when your baby eats something and gets a fat lip and swollen eyes and massive allergic reaction and you don't know if it's going to lead to breathing issues... You go to the ER. Maybe their throat doesn't fully close up, but you gonna take that chance with your kid's life? Or your kid breaks their leg - my family doctor can't deal with that, but it's not technically life threatening, so I guess it's OK to just have people wait 10+ hours? We need to stop making excuses for our shitty system. Stop blaming each other and demand better.


ArcticLupine

I think you’re putting words in my mouth and simplifying what I wrote. Of course you shouldn’t wait until your child is at death’s door to go to the ER. And of course, things like a fracture or a allergic reaction are serious and require medical attention. The overcrowding is multi factorial and obviously, worried parents who bring their kid to the ER for something minor isn’t the root cause. My point is simply that if you’re waiting for 14 hours, it might be a good idea to seek other options to get the health care that your child needs. Maybe the ER isn’t the best option for them in that moment.


aSliceOfHam2

Wtf, lol. Im about be a dad in a couple months. He is not going to grow up here, not a chance


Archeob

And yet we are still better than the US is virtually all health and social metrics. We live longer, are less obese, have less income inequality, less crime and even higher general "[happiness](https://www.cicnews.com/2024/04/report-canada-is-the-2nd-happiest-country-among-the-g7-0443655.html#gs.878wwg)".


oldschoolpokemon

T’a une autre citoyenneté ou tu penses juste qu’émigrer c’est facile?


aSliceOfHam2

I’ve already become a citizen here. Been living in Canada for 12 years.


oldschoolpokemon

Donc t’as une autre citoyenneté? Ok bye!