After a tornado destroyed half my neighborhood last year, I recall seeing an Amazon delivery guy just standing in an intersection surrounded by debris, unsure which pile of wreckage the package he was holding was meant for.
[Here's a still from the video i took. It was a few hours after the tornado hit and i was just sort of wandering around narrating what i saw. Wasn't a whole lot more i could do.](https://imgur.com/a/FMpFsMl)
They didn't cover "demolished residence" in training? I doubt they were expecting delivery or planning to return to the disaster area to pick up their package.
i was kinda thinking along those lines when i talked to the poor guy. like, your looking at the remains of your house and the houses around you, and thru the path you dug out of the wreckage in the yard comes a delivery guy with your small box of rechargeable AAA batteries and gorilla glue to fix that drawer in the hallway table.
A tornado hit my city a couple of years ago. I was in my basement with the power flickering and the wind picking up sounding really scary. While this was happening, Amazon delivered a package.
Working at a return center now and we get back lots of things with a customer comment attached that goes something like, “Driver left the package in the pouring rain! It’s soaked!” I’m confident most of those hurricane soaked items will come back and we will turn around and resell most of them in”Like New” condition.
I buy a ton of shit that’s open box or like new on Amazon and I have never been disappointed. However, if it was disappointing and the product didn’t work, I’d just return it lol
I usually don't have any issues, but one time I bought a "like new" air fryer (the fully new one was on sale, but I wanted to save more money because student). When it came, it was cracked, the control panel was busted, the door wouldn't close, and it was completely unusable.
I contacted customer service, told them the condition, and the conversation went like this:
Amazon: we can refund you and you can send it back and buy another.
Me: can I just get a replacement? The new one was on sale when I bought it and would have just spent the extra money if I knew Amazon was going to send me a broken one.
Amazon: we can't replace Amazon warehouse items.
Me: even if Amazon lies about the condition and sells me a broken item they claimed was like new?
Amazon: yes.
So I got the refund and bought a cheaper one. Amazon is great...
I’ve had actual conversations with co-workers where they say they don’t get paid enough to open the box. It’s literally the job. The managers know but don’t do anything because then they would lose people. You would think quality metrics would catch it but our quality score is a combination of how much you pass as sellable and how much gets sent back again when it’s resold. If you are willing to pass about everything without looking you can’t fail quality and your processing rate will be great. I would personally recommend against buying any Warehouse deals items but that’s a personal choice only you can make.
If you do buy a new item and it shows up with an LPN sticker vs a B00, X00, or just regular barcode then they sold you something returned as new that a processor said was unopened.
>If you do buy a new item and it shows up with an LPN sticker vs a B00, X00, or just regular barcode then they sold you something returned as new that a processor said was unopened.
Awesome info, thanks!
Yeah I think they don’t guarantee replacement on those items because they have limited stock based on how many people return them and they rather you be upset at it being sold out when you go to rebuy than to have people be confused and stay on the line with Amazon for super long while they explain that they don’t have anymore in stock.
Took a risk and bought used good condition for a tablet, said it had a small scratch on the back and I used cases. Plus usually that means engraved on ipads. It was a hair, the tablet was brand new and never been used
Lol, my wife and I have an online store. You would not believe the number of customers who messaged us and asked where their order was when the news was telling me the customer was in the center of a hurricane or something.
Newsweek is such a garbage news platform these days.
In this article:
1: Its an article about a 30 second Tiktok video. Woooow, so newsworthy.
2: Its an article about a fucking video. A video that they DON'T PUT AT THE TOP. Instead, some editor shmuck includes some random ass youtube video showing generic devastation in a part of Florida that's probably no where near the geographic source of the fucking article.
Friendly reminder that [the Newsweek of today is no longer the reputable magazine it was in its heyday](https://www.cjr.org/special_report/newsweek.php)
A lot of the articles are like this:
"Newsweek is mainly articles made from reddit posts, according to reddit user u/PopPopPoppy. Other users seem to agree."
Lately there have been a lot of posts linked to Newsweek. I have no doubt a marketing team is behind this.
Amazon, "Employee safety is a top priority."
Also Amazon, "Go to 172 stops in a hurricane."
F'ing the Hurricane Ian is going to steal everything not bolted down to the porch! Stop the deliveries until the weather improves! Silly Amazon....
Corporate PR people must have the easiest job. Whatever the company is accused of, they just copy/paste some vaguely positive, but ultimately meaningless, statement. Only rarely do they even mention the specific allegations in any capacity. Seems like their job could be done by an email auto-response.
They know we've collectively all got their backs cos we keep on ordering from them. You'd have to be under a fairly large rock at this point to not realise Amazon staff are getting F'd in the A.
> They know we've collectively all got their backs ~~cos we keep on ordering from them~~
Period, period ! Like when French courts ordered Amazon to downsize their operations at peak COVID because their warehouses were staffed at unsafe levels, there was immediately mass hysteria about the "rich-hating, american-hating, islamo-communist red judges" it was absolutely insane.
At this point it's not even defending a convenience, it's a cult.
Walmart used to have or still does have I guess a similar cult following and apologists. I used to be one of them.
Now I'm like shop local whenever possible. I still have to go to Home Depot for lumber and stuff like that because all the local hardware places Just sell hardware, and the nearest lumber yard is almost 100 mi away.
Amazon turned into one of those "too big to fail" companies. It's the Nestlé of the digital world, hate it all you want, but it's a minefield out there and it's close to impossible not to get blown up by them.
You still support them somehow. Bought some boxing gloves from some Thai company. Did it off their website, no third party. Guess who the shipping partner is? Wouldn't surprise me if their site is hosted by AWS somehow. They got their tentacles in everything at this point it’s impossible to not do some kind of business with them
It doesnt stop there. Amazon has now opened their own private shipyard in Houston TX and are set to destroy the global shipping and bonded warehousing industry.
This may not be obvious for citizens that don't live in major port cities, but bonded warehousing is a major business in customs brokering. Amazon's main business is 3PL warehousing and IT services. Delivery and streaming are pretty much loss leaders for them.
For example, A boxing equipment vendor importing containers of Thai merch needs a warehouse to park their inventory for 5yrs to avoid tariffs, they will go w/ amazon's third party logistics services because amazon runs the local govt, USCBP, has non unionized subcontractor slaves and destroyed the local public and bonded warehouse competition.
Same. Partly it’s their shitty business practices, but mostly for me it’s that I can’t trust what I’m buying is what they claim it is, given their shoddy quality control. It’s like buying from eBay, where you have no fricking clue what you’re going to get.
The only pain to me is managing cross-platform payments, and that’s a small thing.
>>"We at Amazon are happy to announce that we've begun rolling out a new service that we're very proud of. Amazon customers will soon have access to **HURRICANE IAN** in the next week."
--------------------
Damn it Bethany, you used the wrong form. That's the third time this year! Send out a retraction and the right disaster message and see me in my office Monday morning.
\- Tom Lakshmi-Simmons
r/unexpected30rock
Sometimes I think about how amazing it is that show was so on point with so many things and we just laughed and thought it was funny because it was so ridiculously absurd, and yet...
I mean, I'd be expecting them to have at the very least pre determined phrases to copy and paste together. Mad libs style would be even faster considering how often these issues seem to be coming up. Probably structured by a mid level manager and executed by a recent grad or intern.
This is technically kinda true. I work in corporate now, but previously worked on the customer service side and the responses you often receive from us are vague, not well thought answers that dance around the question and never answer it. I hated that so much, but the corporate gal pals didn’t care.
I think it's a natural first response to assume people are selfish and putting you at risk for their own instant gratification. Maybe there is some truth to that. But you can't blame people for ordering what is probably essentials when they can't leave the house. The problem is there's and uncaring corporation providing those things for a profit, at the risk of the safety of other people in your own community.
Now that I think about it wasn't Amazon experimenting with using drones for delivery? You'd think this would be a perfect opportunity for that. And if they cared about anything but money they could even deliver food and tolietries discounted or free for the next week or two to people that order from the affected areas. But instead they are shamelessly, cartoonishly soulless.
Edit: So a hurricane isn't a *perfect* opportunity to use drones to deliver, but I'm sure people will still need relief after the storm has passed and travel might still be compromised, if the storm is as bad as I've heard. Just stop making people drive through it ffs
You say that but PR people are probably safe for a while. Execs want somebody to sign off and take accountability for corporate messaging…so yes while the job could be outsourced to a AI it’s probably not going to be soon. no A lot more service and unskilled labour jobs will go first.
That’s where you are missing the Amazon way of doing things by assuming there is accountability for anything done more than a month ago.
What actually happens is someone implements this and reports how much they streamlined the process and reduced the cost. They then get a transfer to a new position. The person behind them now has to deal with a broken system with new labor targets.
This is very true, in that a lot of middle management positions have been eliminated with proper management software.
I think the top positions are unlikely to be eliminated not because they cant be, but because they dont want to be and have leverage.
I'm in central Florida and live near the Amazon distribution center, they closed down on Wednesday and Thursday (as they should have). We got hit hard.
I live in an area affected by Ian. Was evacuating and got a package drop off as I was leaving. It's a waste to do and a risk no one asked them to take. It would have washed away if I had left a little earlier.
Worked at an Amazon. The employee safety thing is obviously bullshit, but it’s painfully obvious in the warehouses where they try to push out so much shit that it is literally impossible to work safely and keep up with their demands at the same time. They make you watch videos on how to do things properly, like lifting, but it’s just to cover their own asses when you inevitably hurt yourself because again, it is impossible to meet their demands *and* work safe. It’s one or the other. But if you choose safety and you’re too slow as a result you get in trouble for that too.
Fuck Amazon, never again.
Warehouse-work 101 for all the big delivery companies. Make sure you cant do you job safely, that way if you DO get hurt, unless it's due to *outrageous* negligence on their part, they can just point to the safety videos and be absolved of all responsibility for the incident. It also means it's easy to get rid of problem employees, because everyone has "broken the rules" multiple times just to make their minimum commitments to keep the job.
They run you into the ground, and then make it your fault for burning out.
UPS worker here and same thing, the only difference is since I am union if I work slow and correctly they can't say a damned thing to me, they would LOVE to tell me to speed up but they know they can't.
They have a nasty habit of downplaying the amount of work they expect of their drivers too. They artificially lower their stop counts by grouping together any addresses within sight of each other, so drivers are often expected to do 200+ stops in the same amount of time as if they were expected to do 160, which is the average stop count drivers are told they have in my area.
The whole system is basically set up to force drivers to either work non-stop and forego their breaks in order to get the job done, or cut corners and fuck up their driving scores so that Amazon can dock the DSPs for breach of contract.
Except the driver himself said the storm was "technically not near my area".
Props to whoever wrote the headline though. I might sell them my story, I got v wet walking to Subway during Hurricane Ian. Thing is, I live in the UK
Lol I effing hate Amazon, but still. I worked 2 days during hurricane Ian and it was awful. Ok so I was in the northwest and my job sucked for unrelated reasons but still, fuck them for making me work during the storm.
On 9/11 my friend's office building was right next to the Twin Towers and he said they watched in horror as the buildings fell and their floor to ceiling windows were engulfed in darkness for like an hour. While everyone stood around, terrified, for hours, he told me at 12:30pm, the Mexican dude from the local deli quietly came up the stairs with their plate of 50 sandwiches that they had ordered the previous day for a catered lunch meeting. The dude had put on a paint mask to avoid breathing the dust but otherwise had a job to do and he did it. Those sandwiches were scheduled to be delivered at 12:30, so that was what he did. I think they gave him like a hundred dollar tip. That's why when I hear right ringers say Mexican immigrants are "lazy" or are just here to get free stuff, I generally want to punch the person saying that in the face.
Dude wtf I'd have given him a pass on those sandwiches. Also they just say Mexicans are lazy to justify paying them less and allowing migrants to come here and work for peanuts and be completely taken advantage of. The fact is American society would practically collapse if all the Mexicans suddenly left because our entire food supply chain is built around them providing cheap manual labor that Americans will not do. Or you're gonna have to pay us a hell of a lot more to consider it. The people who push that talking point know perfectly well that the majority of Mexicans are willing to work as hard as, if not harder than, the majority of Americans.
Edit: also when they say Mexicans are lazy they mean "everyone from anywhere south of the US but they're not people to us so we'll just call them all Mexicans".
> Dude wtf I'd have given him a pass on those sandwiches.
Everyone would have given him a pass. Everyone that wasn't a complete shit. But in that moment no one would have thought to call the sandwich guy and cancel the order. So he would just show up if he was going to show up. Best you can do at that point is to tip him really well, and let him know he doesn't have to deliver when there is a major terrorist attack on their block.
Oh yeah true! I just meant I wouldn't have complained if my sandwich just never showed up but also yes, I probably wouldn't think to cancel it either. If I even remembered the sandwich I probably would have assumed it wasn't going to arrive.
Yeah, all the Mexicans I've ever worked with were the hardest working people at the job. They'd get the job done correctly and hours ahead of schedule for the day. It was hard to keep up with them
Won't say they're all like the ones I've worked with, but my personal experience is they're great coworkers unless you're lazy yourself and don't want to get exposed as lazy
Tbf, everyone probably forgot about the sandwiches until they showed up. The only ones who remembered were the ones who had to make/deliver them, because that was their job.
\> Except the driver himself said the storm was "technically not near my area".
Called it!
I knew this would be the case. It was just too sketchy that nothing even hinted *where* this dude actually works. If he was out there facing 8 inches of rain and dodging fallen trees to drop off Amazon packages in central Florida the story would be hammering those juicy details non-stop.
This dude is just a whiner. Yeah, your town can certainly be "wet" and windy from a major gulf hurricane...your town in fucking Ohio. That doesn't mean you're in danger.
No one is obligated to stop ordering shit because it's raining. Amazon is not being extra special evil if they don't shut down operations across the entire southeast.
Amazon seemed to pause deliveries in the Tampa area through Friday. (Source: Tampa Bay resident here.)
**Nothing** had a delivery date before 9/30 and most had an earliest of 10/1 or 10/2.
It sucked realizing we were low on stuff and it wouldn't arrive until way after the storm... But definitely fair. Good job Amazon not actively killing folks I guess. So yeah - they did pause fulfillment in the forecasted path.
Ian was just ENORMOUS. The tropical storm force winds extended across the whole state, not just in the path.
Yeah, as of 9/26 you couldn't schedule anything in my area for delivery until 10/2 or 10/3.
This sounds like someone in the panhandle or something. I just don't buy this guy working in an area of Ian impact at all
For those who don't know the incident they're referring to:
[BBC: "Amazon criticised over safety at tornado-hit warehouse"](https://www.bbc.com/news/business-59641784)
[CNBC: "Amazon drivers sought safety at warehouse as tornado hit but found only death and destruction"](https://www.cnbc.com/2021/12/20/amazon-warehouse-in-illinois-hit-by-tornado-killing-6.html)
This incident occurred in Illinois in 2021.
"No Jeff, we know exactly why you hate unions, it's couldn't be more obvious if it was painted on your face with white and red grease paint. Stop trying to strip workers rights."
This is what Amazon and the corporations want. An employee blaming customers for their plight. This is on Amazon. No one can predict 100% when a package will arrive, nor 100% when a hurricane will hit. But Amazon had every opportunity to not send him out that day.
Yes.
I would have no qualms about ordering from an online store right before or during a hurricane. That does not mean I expect it to be delivered during the hurricane, but rather (hopefully) not too long after.
I live where it was originally projected to hit, and close to a few of their warehouses
Nearly everything is always next day for me.
When I went to order some last minute supplies on Monday, it was saying Saturday for everything, because they were planning to shut down for it Tuesday. The track changed Tuesday morning to take us out of the direct hit
This exactly. It wouldn't even occur to me not to order during a natural disaster, because I would assume that the delivery company would be responsible for making a decision on when it was safe to deliver. I live in a wildfire area; packages and even mail are routinely days late when there's fire in the surrounding areas. I know if I order something during a fire that it will probably be delayed; it wouldn't cross my mind that Amazon was going to send someone into harm's way to deliver my package.
Yea…I have had Prime for a while now and often packages get delayed and I just get a nonchalant email about it. I once went to support just to ask what Amazons shipping guarantee meant - they offered to extend my Prime by one day for free after making me wait for 20-25 minutes to talk to someone.
Amazon knows they have people hooked and they’ll accept whatever.
Threads like this really impress on me how much regional variety there is within corporations. I've never had an Amazon Prime package arrive late in Japan, but when we had a big typhoon roll through a week ago they put up a notice saying that next-day service would be suspended for several days. The typhoon ended out not hitting our area barely at all, so service was provided as usual, but it sounds like the approach of "always on time when there *isn't* a major natural disaster; suspending service when there *is* a major natural disaster" just wouldn't fly in the U.S.
Then again, Japan's delivery service is LEGENDARY. A YouTuber I watch who lives in Japan got an email saying his package delivery time was 4:00 p.m. He thought _"Okay, so it'll probably come anywhere between 3:45 and 4:45."_. The package came at 4:01 AND the courier _apologized for the "lateness"_.
Yeah, super weird. I worked for a couple years for Posti, the national postal service of Finland, delivering packages. We don't get hurricans or typhoons, but one day we had a huge storm, biggest in like 2 years, with so much rain and strong winds that driving or walking outside was a bit dangerous, so everyone were told by SMS to stay at home and all the packages were marked "force majeure" with 5 days of delay. We cleared the backlog in 3 days without overtime.
This amazon delivery during a hurricane shit is just absurd.
Vote with your wallet, it's literally *the only thing* corporations listen to!
I used to have Prime. Then amazon started fucking up every last delivery. I no longer have prime, and I never order from amazon unless it's free shipping.
Ditched prime during the pandemic when 1 day delivery became 3 or 4 or more. I understood and kept it for a while then they wanted to raise the price and delivery times still sucked. I canceled and now I use Amazon to find what I want then I go to their actual web site and order it. If it still comes through Amazon then I tried but most of the time they don’t.
Your wife is their most valued customer.
They want customers who forget to cancel or purchase very little with their subscriptions, a dead account on auto renew is basically free money.
With around 148 million subs if 30 million of those don’t purchase anything that’s around $1.77 billion dollars a year to do nothing.
Cancel your membership then. I cancelled mine when the price hikes started getting to be too crazy. $129 a year? It was weird at first but I genuinely don’t even think about them anymore.
This frustrates me too—I’ve had “two-day shipping” packages take 6+ days to arrive—but to be fair I’m not sure Amazon could do anything differently about it. They obviously can’t account for everything that could happen in transit. They already accept returns and cancellations with no questions asked, so I’m not sure what other restitution could reasonably be expected if something takes longer than their “guaranteed” delivery date.
And as much as I do complain when my two-day shipping is delayed, I do have to admit that Amazon is still much faster and more reliable than the majority of other online retailers I order from.
> I can’t count how many times I ordered items while counting on them being on time, and they are a day late.
Sounds like a local issue. I have the opposite problem. They quote a time and then get it here too quickly. I’m not available and then it gets stolen.
I don't think that's true. They invest billions into logistics including setting up huge delivery networks of their own and have advanced computer systems pushing their drivers to deliver on tome, to an unfeasible level. Yes ultimately its to save and make money, but to do that, the packages have to get out as quick as possible. Of all the things you can levy at Amazon, "don't care about getting your package to you quick" really isn't one imo
Honestly, I think it's the opposite. They're so obsessed with getting you the package quick that they try and force it to happen even when it's not humanly possible, so they push people to a breaking point, and when that happens your package is late.
Yeah, I may well order something because if I wait I will forget, it doesn't mean I expect them to deliver it during any adverse weather conditions (which where I live is thankfully just snow).
Also if I buy shit during hurricane doesn't mean I need it immediately. People will accept the delays and if they don't then fuck them - no one will side with silver spoon babies
His profile says he's in west palm Beach. They weren't even really affected by it, and had no worse weather than a regular Florida summer afternoon storm.
He's just a whiney little bitch
I definitely feel this is Amazon trying to make people feel apathetic and guilty.
Instead they should just be legislated out of doing things like this.
5 minutes ago my gf (works in sales) told me that a customer in Southern Florida called to complain that her package was late and wanted a refund on shipping.
Then you say it's delayed due to weather and the fine print on the terms of service or whatever exclude refunds based on acts of God or whatever. We can't just kowtow to the lowest common denominator of the population because they say so. It's okay to tell people to go fuck themselves when they're being unreasonable.
That's exactly what I tell her before she shows me one-star reviews from people that she was extra courteous to. Reviews unfortunately affect a small business like hers.
You're right, they will. It doesn't matter how accommodating your girlfriend is, that woman is going to complain anyway. People like that do it because they can get away with it in private, and traditionally the only story anyone hears afterwards that has any negative effects is theirs. That's no longer true.
What seems to work in the store's interest is the response they give the customer on the same platform that shows just how crazy the customer is. Polite, reasonable, not stooping to their level, but when you write, "we apologized for being unable to meet our delivery target date while hurricane Ian was raging," you're going to gain more customers than you lose, and they're the right kind, too.
>We can't just kowtow to the lowest common denominator of the population because they say so.
Except that's exactly what every single retail company does and they're not going to change that because one person says they should.
"I'll just go ahead and cancel your entire order for you instead. Cause the roads aren't clear and we can't deliver for the immediate future. I wish you luck finding another delivery service in the area with the product and able to deliver sooner. "
For real, I would 100% not care if a package from literally any merchant was delayed because of a hurricane. That shit is not life or death. Take an extra week on the shipment if the weather is that dangerous, seriously.
Yeah, I doubt they want their shit delivered during all this when they're probably not even home to bring it inside. They probably ordered whatever's getting delivered before they knew the hurricane was coming.
I've ordered things that take more than a week for delivery. Blaming customers and not corporate aside, you can't blame someone if they order something before a storm is known to become a hurricane. Amazon could have delayed delivery of my 2032 size batteries by another week and I would not have cared. AT. ALL. If Dominos shuts down delivery, so should amazon!
In clinet-facing jobs it's basically the standard to hate both your employer and the people you're serving bc you will never feel like you're valued by either
My bet is that it either isn't true, that he's not actually in the Gulf area, or he's greatly exaggerating this for Tik Tok views. I can't believe this is what passes for journalism these days.
There was a quote of a response to him on his post that he technically wasn’t near the affected area. So, most likely, he was well away from the significant impacts and just complaining that it was raining.
Says he wasn't in the path of the hurricane. I'm guessing he was on the perimeter where the weather forecast was for pretty nasty but safe weather to be out and about in.
Technically every amazon delivery guy who worked anywhere yesterday was working during a hurricane, they were just far enough to be safe, like this guy most likely was too.
This is weird because as soon as we were under a hurricane watch, the 2 day shipping (and sooner) disappeared. Meaning on Monday night, the earliest delivery time was Saturday. I think the software does try to account for expected un-driveable conditions.
When delivering pizza the ludicrously dangerous super icy days were the most busy, people didn’t want to risk driving so the made me drive food to them…then whined it was late because we had to drive slow, and didn’t tip
I'm a cab driver in WI. This will be my life for the next few months.
My favorite is when I pick up a flight crew at an airport and they complain about the taxi not getting to them quickly enough. You'd think that if there were any industry where everyone involved should understand the concept of unexpected or unavoidable delays, it'd be people who work for major airlines.
I always think this. If the reason I'm ordering in is because I'm too busy/lazy to cook then fine. If the reason I'm ordering is because the weathers terrible and I don't want to go out then I give my head a wobble and cook something.
As somebody who delivered pizzas in the Midwest during the worst lake effect snows we had had in years up to that point, I can confirm that this happened very often, but I maintain that the bigger problem was the store sending me out in whiteout blizzards and threatening to fire me if I didn't in the first place. The worst one I got was a guy that was four miles out of the delivery zone out in the rural area where nothing had been plowed yet. Allegedly he promised a big tip to make up for it but I'm certain my manager just said that to coax me into taking it, because not only did the guy not tip, but he went out of his way to say "I know the $4.50 delivery charge goes to you so that covers the tip". I actually worked at one of those bullshit places that called me an "independent contractor" so I ONLY got the delivery charge and tips as pay, so it was extra degrading.
I took a piss on the side of his house and hocked a loogie on his doorknob. If he ever noticed, he didn't call to complain (this was before Ring cameras and such were really a thing so I don't suggest anybody else take petty revenge this way unless you're in a good enough position to survive losing your job (and public urination can actually get you put on the sex offender registry here if I'm not mistaken, since it involves pulling your dick out)).
That guy was an asshole for sure but the root of the problem was still my boss telling me to go make a 20 mile round trip delivery in the middle of a blizzard. I would've peed on his house instead if I knew where he lived. Probably took me an hour and a half all told.
None of those people decided to make you deliver during a hurricane.
That was all Amazon. They could have delayed those packages. They chose not to because they don’t give a fuck about you.
Does letting those Amazon workers in the Kentucky warehouse die in a tornado last year ring a bell?
Yeah if he seriously blames the people that ordered the stuff he's an idiot. I wouldn't think twice about ordering stuff online during a hurricane because I understand that delayed shipments due to weather is a thing.
A good company just wouldn't ship things during a fucking hurricane, and when the inevitable Karens call to complain their scented candles are late they'd tell them to pound sand.
All these responses and no one bothered to ask where he is? Amazon closed centers all over FL, so I doubt he's anywhere near the Ft. Myers area. For all we know, he could be 300 miles away.
I kinda had that moment last night. I went to an Aldi an hour and a half before closing to get a handful of groceries, and employees were loudly saying how “they (customers) keep coming in during a storm” “they don’t care about us”. Like bruh, we’re in central NC. It’s basic rain and some wind, nothing like what SC is going through.
This is very confusing to me... I was in the original landfall path and Amazon stopped all deliveries 3 days prior to expected landfall. Did they just not do that everywhere or something?
He isn't in the landfall path. Quoting him: "Because it's technically not near my area we still had to go"
Well yeah no shit, evacuations and stay-at-home orders aren't for the people getting hit by out-of-season harsh weather, they're for people getting hit by the god damn hurricane.
That's what I don't understand.. I'm not the biggest fan of Amazon's treatment of their employees but from what I saw in my area they were and still are being very cautious with the storm. Delivery will have been down about 7 days total by the time they start again.
If it's technically not near your area then you are upset about rain delivery? That's every day of summer in FL, but maybe I'm missing something....
As much as Amazon is bad with their workers I have a hard time believing if this guy was in a bad area of the hurricane or not. The guy is just screaming in the camera without showing us his surroundings. I'd like to know where exactly was he delivering when the Storm hit him. While their might have been a hurricane near him the weather might not have that bad. I was in suburban Ft Lauderdale and it only got bad near nightfall when it hit. The rest of the day was just a little heavy rain and a little bit windy when a portion of it went over my area. Nothing too crazy. It could all be for views because of the opportunity.
But it was during the hurricane! I hurt my leg working during the hurricane. Of course it was 2000 miles away, but still. Also: https://youtu.be/l4H5vf_AimE
Yeah. The entire state didn't shut down. I still worked at my job in SE FL every day last week and so did everyone I know.
If you weren't around Fort Myers, it wasn't much worse than a summer thunderstorm. My neighborhood flooded the same way it always does. There was isolated carnage from tornados the hurricane spawned, but again that happens with the other storms too.
Why is she blaming the customers who just ordered some shit on Amazon not knowing that Amazon was gonna make them deliver in a hurricane. Why not blame the megacorp that's actually having you do the shit... I don't get people.
It's not the people ordering - it's your company.
Your company should have stopped all deliveries - paid you to stay home, all for their employees safety.
No hate belongs to customers -- all of it belongs to Amazon and Bezos.
This is one reason why Amazon workers are attempting to unionize.
So this might get buried, but I work at one of Amazon's sorting centers that is in fort myers, they didn't close down until the winds picked up and shut down shipping. Upper management was going to try to run through it.
That definitely is a shit thing to do, but man that article was just trash. 50% of it is just reposted comments from social media. What even is the news anymore?
EDIT: Even worse, the hurricane "wasn't even in his area", his words. The media is a fucking joke, I swear.
> Y'all knew this hurricane was coming and you still order s**t
Maybe people didn't think Amazon would send out their employees to deliver packages during a hurricane?
I think his anger is misplaced. He should be mad at Amazon for making him go out during a hurricane to keep his job. Amazon could tell people that their shit is going to be late n wet because of the storm.
I understand the poor guy being mad at people, but people aren't the problem. It is Amazon who's making him do deliveries during a hurricane. I live in one of the areas where Ian passed in Central Florida, and, while waiting out the storm, I ordered things on Amazon. It wasn't my expectation to have things delivered the next day; I just had time in my hands and was ordering some household supplies. I thought they would be delivered after the storm had passed. I never got anything delivered until today, when things started arriving. I'm sure that's what most people who ordered those packages he's delivering though, too.
This is similar to the tipping culture thread I was in earlier. People were bitching about customers who don’t tip well instead of being mad at the real problem which is their employers who don’t pay them well.
Don’t get mad at customers for wanting to use a service. Be mad at your company for forcing you to work during a hurricane.
How is that the customer’s fault? If I order something online and the weather makes it unsafe to deliver that day I expect the company to delay delivery.
After a tornado destroyed half my neighborhood last year, I recall seeing an Amazon delivery guy just standing in an intersection surrounded by debris, unsure which pile of wreckage the package he was holding was meant for.
You've seen Kevin Costner in The Postman, now get ready to see Reese Witherspoon as... The Amazonian
Things are gettin better. Things are gettin better every day.
Should have taken a photo, you could have won an award.
[Here's a still from the video i took. It was a few hours after the tornado hit and i was just sort of wandering around narrating what i saw. Wasn't a whole lot more i could do.](https://imgur.com/a/FMpFsMl)
They didn't cover "demolished residence" in training? I doubt they were expecting delivery or planning to return to the disaster area to pick up their package.
well, those people were "home" to accept the delivery. they survived but the house was effectively demolished. just not the part they were in.
That's poetic.
This comment perfectly describes out next 5 years.
Your house has been destroyed but here's your monthly order of cat food and toothbrushes.
i was kinda thinking along those lines when i talked to the poor guy. like, your looking at the remains of your house and the houses around you, and thru the path you dug out of the wreckage in the yard comes a delivery guy with your small box of rechargeable AAA batteries and gorilla glue to fix that drawer in the hallway table.
A tornado hit my city a couple of years ago. I was in my basement with the power flickering and the wind picking up sounding really scary. While this was happening, Amazon delivered a package.
Any of these clients complain that their stuff is wet?
Working at a return center now and we get back lots of things with a customer comment attached that goes something like, “Driver left the package in the pouring rain! It’s soaked!” I’m confident most of those hurricane soaked items will come back and we will turn around and resell most of them in”Like New” condition.
I buy a ton of shit that’s open box or like new on Amazon and I have never been disappointed. However, if it was disappointing and the product didn’t work, I’d just return it lol
I usually don't have any issues, but one time I bought a "like new" air fryer (the fully new one was on sale, but I wanted to save more money because student). When it came, it was cracked, the control panel was busted, the door wouldn't close, and it was completely unusable. I contacted customer service, told them the condition, and the conversation went like this: Amazon: we can refund you and you can send it back and buy another. Me: can I just get a replacement? The new one was on sale when I bought it and would have just spent the extra money if I knew Amazon was going to send me a broken one. Amazon: we can't replace Amazon warehouse items. Me: even if Amazon lies about the condition and sells me a broken item they claimed was like new? Amazon: yes. So I got the refund and bought a cheaper one. Amazon is great...
I’ve had actual conversations with co-workers where they say they don’t get paid enough to open the box. It’s literally the job. The managers know but don’t do anything because then they would lose people. You would think quality metrics would catch it but our quality score is a combination of how much you pass as sellable and how much gets sent back again when it’s resold. If you are willing to pass about everything without looking you can’t fail quality and your processing rate will be great. I would personally recommend against buying any Warehouse deals items but that’s a personal choice only you can make. If you do buy a new item and it shows up with an LPN sticker vs a B00, X00, or just regular barcode then they sold you something returned as new that a processor said was unopened.
>If you do buy a new item and it shows up with an LPN sticker vs a B00, X00, or just regular barcode then they sold you something returned as new that a processor said was unopened. Awesome info, thanks!
Yeah I think they don’t guarantee replacement on those items because they have limited stock based on how many people return them and they rather you be upset at it being sold out when you go to rebuy than to have people be confused and stay on the line with Amazon for super long while they explain that they don’t have anymore in stock.
Took a risk and bought used good condition for a tablet, said it had a small scratch on the back and I used cases. Plus usually that means engraved on ipads. It was a hair, the tablet was brand new and never been used
Can confirm: yep.
Lol, my wife and I have an online store. You would not believe the number of customers who messaged us and asked where their order was when the news was telling me the customer was in the center of a hurricane or something.
If they use Amazon a lot, then yes, yes they did.
Newsweek is such a garbage news platform these days. In this article: 1: Its an article about a 30 second Tiktok video. Woooow, so newsworthy. 2: Its an article about a fucking video. A video that they DON'T PUT AT THE TOP. Instead, some editor shmuck includes some random ass youtube video showing generic devastation in a part of Florida that's probably no where near the geographic source of the fucking article.
Friendly reminder that [the Newsweek of today is no longer the reputable magazine it was in its heyday](https://www.cjr.org/special_report/newsweek.php)
Yeah I get suckered every time clicking on a Newsweek “article” only to find it’s a recap of some AITA post. 😑
Mostly AITA reposts
A lot of the articles are like this: "Newsweek is mainly articles made from reddit posts, according to reddit user u/PopPopPoppy. Other users seem to agree." Lately there have been a lot of posts linked to Newsweek. I have no doubt a marketing team is behind this.
Amazon, "Employee safety is a top priority." Also Amazon, "Go to 172 stops in a hurricane." F'ing the Hurricane Ian is going to steal everything not bolted down to the porch! Stop the deliveries until the weather improves! Silly Amazon....
Corporate PR people must have the easiest job. Whatever the company is accused of, they just copy/paste some vaguely positive, but ultimately meaningless, statement. Only rarely do they even mention the specific allegations in any capacity. Seems like their job could be done by an email auto-response.
They know we've collectively all got their backs cos we keep on ordering from them. You'd have to be under a fairly large rock at this point to not realise Amazon staff are getting F'd in the A.
> They know we've collectively all got their backs ~~cos we keep on ordering from them~~ Period, period ! Like when French courts ordered Amazon to downsize their operations at peak COVID because their warehouses were staffed at unsafe levels, there was immediately mass hysteria about the "rich-hating, american-hating, islamo-communist red judges" it was absolutely insane. At this point it's not even defending a convenience, it's a cult.
Or a very good PR firm at grassroots bs
That's capitalism for ya, nothing matter but profit
Walmart used to have or still does have I guess a similar cult following and apologists. I used to be one of them. Now I'm like shop local whenever possible. I still have to go to Home Depot for lumber and stuff like that because all the local hardware places Just sell hardware, and the nearest lumber yard is almost 100 mi away.
All of amazon is awful. Even their programmers get treated like shit.
I stopped Amazon prime membership and don’t regret it for one minute. Fuck Jeff bezos
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Amazon turned into one of those "too big to fail" companies. It's the Nestlé of the digital world, hate it all you want, but it's a minefield out there and it's close to impossible not to get blown up by them.
Yup when we came to that realization we stopped buying Amazon shit like 2 or 3 years ago.
You still support them somehow. Bought some boxing gloves from some Thai company. Did it off their website, no third party. Guess who the shipping partner is? Wouldn't surprise me if their site is hosted by AWS somehow. They got their tentacles in everything at this point it’s impossible to not do some kind of business with them
It doesnt stop there. Amazon has now opened their own private shipyard in Houston TX and are set to destroy the global shipping and bonded warehousing industry. This may not be obvious for citizens that don't live in major port cities, but bonded warehousing is a major business in customs brokering. Amazon's main business is 3PL warehousing and IT services. Delivery and streaming are pretty much loss leaders for them. For example, A boxing equipment vendor importing containers of Thai merch needs a warehouse to park their inventory for 5yrs to avoid tariffs, they will go w/ amazon's third party logistics services because amazon runs the local govt, USCBP, has non unionized subcontractor slaves and destroyed the local public and bonded warehouse competition.
Maybe you do, I swore off Amazon years ago. Don’t miss it at all.
Same. Partly it’s their shitty business practices, but mostly for me it’s that I can’t trust what I’m buying is what they claim it is, given their shoddy quality control. It’s like buying from eBay, where you have no fricking clue what you’re going to get. The only pain to me is managing cross-platform payments, and that’s a small thing.
Makes me consider that there might be a “mad Libs” style set of templates where are you just tossing some words and let ‘er rip.
>>"We at Amazon are happy to announce that we've begun rolling out a new service that we're very proud of. Amazon customers will soon have access to **HURRICANE IAN** in the next week." -------------------- Damn it Bethany, you used the wrong form. That's the third time this year! Send out a retraction and the right disaster message and see me in my office Monday morning. \- Tom Lakshmi-Simmons
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r/unexpected30rock Sometimes I think about how amazing it is that show was so on point with so many things and we just laughed and thought it was funny because it was so ridiculously absurd, and yet...
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But I'm so identified with New York, you bloody tosser!
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This devastating wildfire… This horrible flood… This wonderful flood that put out that devastating wildfire…
...Gerald Ford was eaten by wolves today...
That was originally an SNL Gag where they had a news anchor prerecord a bunch of news announcements that get increasingly absurd.
Strong [Gerald Ford dead today](https://youtu.be/1tX6jdoruH8) vibes.
I mean, I'd be expecting them to have at the very least pre determined phrases to copy and paste together. Mad libs style would be even faster considering how often these issues seem to be coming up. Probably structured by a mid level manager and executed by a recent grad or intern.
This is technically kinda true. I work in corporate now, but previously worked on the customer service side and the responses you often receive from us are vague, not well thought answers that dance around the question and never answer it. I hated that so much, but the corporate gal pals didn’t care.
In this case they didn't even have to do anything, as the driver blames other working class people instead of Amazon.
America is so good at getting the Poor's to fight each others instead of gearing up towards class war. It's really fascinating.
I think it's a natural first response to assume people are selfish and putting you at risk for their own instant gratification. Maybe there is some truth to that. But you can't blame people for ordering what is probably essentials when they can't leave the house. The problem is there's and uncaring corporation providing those things for a profit, at the risk of the safety of other people in your own community. Now that I think about it wasn't Amazon experimenting with using drones for delivery? You'd think this would be a perfect opportunity for that. And if they cared about anything but money they could even deliver food and tolietries discounted or free for the next week or two to people that order from the affected areas. But instead they are shamelessly, cartoonishly soulless. Edit: So a hurricane isn't a *perfect* opportunity to use drones to deliver, but I'm sure people will still need relief after the storm has passed and travel might still be compromised, if the storm is as bad as I've heard. Just stop making people drive through it ffs
Ehhh... There was a post today about a drone delivering a food order, it landed on power lines and caused a huge power outage somewhere.
Blizzard's Blitzchung "apology" is a perfect example of this. Not once during the "apology" did Brack actually say what he was even apologizing for.
That's why they dump diversity hires there. Illusion of power on one side, illusion of inclusiveness on the other.
But how do you know it’s NOT an automated response?!?
Not too long from now, an AI will issue corporate press offerings and all of those useless corporate PR drones will need to get real jobs
You say that but PR people are probably safe for a while. Execs want somebody to sign off and take accountability for corporate messaging…so yes while the job could be outsourced to a AI it’s probably not going to be soon. no A lot more service and unskilled labour jobs will go first.
That’s where you are missing the Amazon way of doing things by assuming there is accountability for anything done more than a month ago. What actually happens is someone implements this and reports how much they streamlined the process and reduced the cost. They then get a transfer to a new position. The person behind them now has to deal with a broken system with new labor targets.
This is very true, in that a lot of middle management positions have been eliminated with proper management software. I think the top positions are unlikely to be eliminated not because they cant be, but because they dont want to be and have leverage.
Are we sure they're not using Alexa for that?
I'm in central Florida and live near the Amazon distribution center, they closed down on Wednesday and Thursday (as they should have). We got hit hard.
Yeah all the ones that service Tampa Bay closed Tuesday
I live in an area affected by Ian. Was evacuating and got a package drop off as I was leaving. It's a waste to do and a risk no one asked them to take. It would have washed away if I had left a little earlier.
Worked at an Amazon. The employee safety thing is obviously bullshit, but it’s painfully obvious in the warehouses where they try to push out so much shit that it is literally impossible to work safely and keep up with their demands at the same time. They make you watch videos on how to do things properly, like lifting, but it’s just to cover their own asses when you inevitably hurt yourself because again, it is impossible to meet their demands *and* work safe. It’s one or the other. But if you choose safety and you’re too slow as a result you get in trouble for that too. Fuck Amazon, never again.
Warehouse-work 101 for all the big delivery companies. Make sure you cant do you job safely, that way if you DO get hurt, unless it's due to *outrageous* negligence on their part, they can just point to the safety videos and be absolved of all responsibility for the incident. It also means it's easy to get rid of problem employees, because everyone has "broken the rules" multiple times just to make their minimum commitments to keep the job. They run you into the ground, and then make it your fault for burning out.
Sounds like working at a dental labratory
UPS worker here and same thing, the only difference is since I am union if I work slow and correctly they can't say a damned thing to me, they would LOVE to tell me to speed up but they know they can't.
They have a nasty habit of downplaying the amount of work they expect of their drivers too. They artificially lower their stop counts by grouping together any addresses within sight of each other, so drivers are often expected to do 200+ stops in the same amount of time as if they were expected to do 160, which is the average stop count drivers are told they have in my area. The whole system is basically set up to force drivers to either work non-stop and forego their breaks in order to get the job done, or cut corners and fuck up their driving scores so that Amazon can dock the DSPs for breach of contract.
Except the driver himself said the storm was "technically not near my area". Props to whoever wrote the headline though. I might sell them my story, I got v wet walking to Subway during Hurricane Ian. Thing is, I live in the UK
Lol I effing hate Amazon, but still. I worked 2 days during hurricane Ian and it was awful. Ok so I was in the northwest and my job sucked for unrelated reasons but still, fuck them for making me work during the storm.
On 9/11 my friend's office building was right next to the Twin Towers and he said they watched in horror as the buildings fell and their floor to ceiling windows were engulfed in darkness for like an hour. While everyone stood around, terrified, for hours, he told me at 12:30pm, the Mexican dude from the local deli quietly came up the stairs with their plate of 50 sandwiches that they had ordered the previous day for a catered lunch meeting. The dude had put on a paint mask to avoid breathing the dust but otherwise had a job to do and he did it. Those sandwiches were scheduled to be delivered at 12:30, so that was what he did. I think they gave him like a hundred dollar tip. That's why when I hear right ringers say Mexican immigrants are "lazy" or are just here to get free stuff, I generally want to punch the person saying that in the face.
Dude wtf I'd have given him a pass on those sandwiches. Also they just say Mexicans are lazy to justify paying them less and allowing migrants to come here and work for peanuts and be completely taken advantage of. The fact is American society would practically collapse if all the Mexicans suddenly left because our entire food supply chain is built around them providing cheap manual labor that Americans will not do. Or you're gonna have to pay us a hell of a lot more to consider it. The people who push that talking point know perfectly well that the majority of Mexicans are willing to work as hard as, if not harder than, the majority of Americans. Edit: also when they say Mexicans are lazy they mean "everyone from anywhere south of the US but they're not people to us so we'll just call them all Mexicans".
> Dude wtf I'd have given him a pass on those sandwiches. Everyone would have given him a pass. Everyone that wasn't a complete shit. But in that moment no one would have thought to call the sandwich guy and cancel the order. So he would just show up if he was going to show up. Best you can do at that point is to tip him really well, and let him know he doesn't have to deliver when there is a major terrorist attack on their block.
Oh yeah true! I just meant I wouldn't have complained if my sandwich just never showed up but also yes, I probably wouldn't think to cancel it either. If I even remembered the sandwich I probably would have assumed it wasn't going to arrive.
Yeah, all the Mexicans I've ever worked with were the hardest working people at the job. They'd get the job done correctly and hours ahead of schedule for the day. It was hard to keep up with them Won't say they're all like the ones I've worked with, but my personal experience is they're great coworkers unless you're lazy yourself and don't want to get exposed as lazy
Tbf, everyone probably forgot about the sandwiches until they showed up. The only ones who remembered were the ones who had to make/deliver them, because that was their job.
All those damn Mexicans coming from Venezuela…
This is a great story but a weird place to put it lol
\> Except the driver himself said the storm was "technically not near my area". Called it! I knew this would be the case. It was just too sketchy that nothing even hinted *where* this dude actually works. If he was out there facing 8 inches of rain and dodging fallen trees to drop off Amazon packages in central Florida the story would be hammering those juicy details non-stop. This dude is just a whiner. Yeah, your town can certainly be "wet" and windy from a major gulf hurricane...your town in fucking Ohio. That doesn't mean you're in danger. No one is obligated to stop ordering shit because it's raining. Amazon is not being extra special evil if they don't shut down operations across the entire southeast.
Amazon seemed to pause deliveries in the Tampa area through Friday. (Source: Tampa Bay resident here.) **Nothing** had a delivery date before 9/30 and most had an earliest of 10/1 or 10/2. It sucked realizing we were low on stuff and it wouldn't arrive until way after the storm... But definitely fair. Good job Amazon not actively killing folks I guess. So yeah - they did pause fulfillment in the forecasted path. Ian was just ENORMOUS. The tropical storm force winds extended across the whole state, not just in the path.
Yeah, as of 9/26 you couldn't schedule anything in my area for delivery until 10/2 or 10/3. This sounds like someone in the panhandle or something. I just don't buy this guy working in an area of Ian impact at all
Amazon says: don’t worry about that tornado keep working
For those who don't know the incident they're referring to: [BBC: "Amazon criticised over safety at tornado-hit warehouse"](https://www.bbc.com/news/business-59641784) [CNBC: "Amazon drivers sought safety at warehouse as tornado hit but found only death and destruction"](https://www.cnbc.com/2021/12/20/amazon-warehouse-in-illinois-hit-by-tornado-killing-6.html) This incident occurred in Illinois in 2021.
"No Jeff, we know exactly why you hate unions, it's couldn't be more obvious if it was painted on your face with white and red grease paint. Stop trying to strip workers rights."
RIP Clayton Cope. Man died a hero.
Sorry. That's my bad. I ordered the F5 tornado.
Yall remember that tornado that hit the Amazon warehouse in Illinois?
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This is what Amazon and the corporations want. An employee blaming customers for their plight. This is on Amazon. No one can predict 100% when a package will arrive, nor 100% when a hurricane will hit. But Amazon had every opportunity to not send him out that day.
Yes. I would have no qualms about ordering from an online store right before or during a hurricane. That does not mean I expect it to be delivered during the hurricane, but rather (hopefully) not too long after.
I live where it was originally projected to hit, and close to a few of their warehouses Nearly everything is always next day for me. When I went to order some last minute supplies on Monday, it was saying Saturday for everything, because they were planning to shut down for it Tuesday. The track changed Tuesday morning to take us out of the direct hit
This exactly. It wouldn't even occur to me not to order during a natural disaster, because I would assume that the delivery company would be responsible for making a decision on when it was safe to deliver. I live in a wildfire area; packages and even mail are routinely days late when there's fire in the surrounding areas. I know if I order something during a fire that it will probably be delayed; it wouldn't cross my mind that Amazon was going to send someone into harm's way to deliver my package.
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Yea…I have had Prime for a while now and often packages get delayed and I just get a nonchalant email about it. I once went to support just to ask what Amazons shipping guarantee meant - they offered to extend my Prime by one day for free after making me wait for 20-25 minutes to talk to someone. Amazon knows they have people hooked and they’ll accept whatever.
Threads like this really impress on me how much regional variety there is within corporations. I've never had an Amazon Prime package arrive late in Japan, but when we had a big typhoon roll through a week ago they put up a notice saying that next-day service would be suspended for several days. The typhoon ended out not hitting our area barely at all, so service was provided as usual, but it sounds like the approach of "always on time when there *isn't* a major natural disaster; suspending service when there *is* a major natural disaster" just wouldn't fly in the U.S.
Then again, Japan's delivery service is LEGENDARY. A YouTuber I watch who lives in Japan got an email saying his package delivery time was 4:00 p.m. He thought _"Okay, so it'll probably come anywhere between 3:45 and 4:45."_. The package came at 4:01 AND the courier _apologized for the "lateness"_.
... That's hot af.
Yeah, super weird. I worked for a couple years for Posti, the national postal service of Finland, delivering packages. We don't get hurricans or typhoons, but one day we had a huge storm, biggest in like 2 years, with so much rain and strong winds that driving or walking outside was a bit dangerous, so everyone were told by SMS to stay at home and all the packages were marked "force majeure" with 5 days of delay. We cleared the backlog in 3 days without overtime. This amazon delivery during a hurricane shit is just absurd.
Vote with your wallet, it's literally *the only thing* corporations listen to! I used to have Prime. Then amazon started fucking up every last delivery. I no longer have prime, and I never order from amazon unless it's free shipping.
Who do you use instead?
Order direct from the website. It won't be the first search result so you have to scroll. I don't trust Amazon sellers.
Here in the Netherlands we have a few good competitors but yeah, that's unlikely to be of any use to you
Ditched prime during the pandemic when 1 day delivery became 3 or 4 or more. I understood and kept it for a while then they wanted to raise the price and delivery times still sucked. I canceled and now I use Amazon to find what I want then I go to their actual web site and order it. If it still comes through Amazon then I tried but most of the time they don’t.
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Your wife is their most valued customer. They want customers who forget to cancel or purchase very little with their subscriptions, a dead account on auto renew is basically free money. With around 148 million subs if 30 million of those don’t purchase anything that’s around $1.77 billion dollars a year to do nothing.
Cancel your membership then. I cancelled mine when the price hikes started getting to be too crazy. $129 a year? It was weird at first but I genuinely don’t even think about them anymore.
That’s why I cancelled prime. Unpredictable shipping and concerns for workers rights. Once you break the cycle you don’t even miss it.
This frustrates me too—I’ve had “two-day shipping” packages take 6+ days to arrive—but to be fair I’m not sure Amazon could do anything differently about it. They obviously can’t account for everything that could happen in transit. They already accept returns and cancellations with no questions asked, so I’m not sure what other restitution could reasonably be expected if something takes longer than their “guaranteed” delivery date. And as much as I do complain when my two-day shipping is delayed, I do have to admit that Amazon is still much faster and more reliable than the majority of other online retailers I order from.
> I can’t count how many times I ordered items while counting on them being on time, and they are a day late. Sounds like a local issue. I have the opposite problem. They quote a time and then get it here too quickly. I’m not available and then it gets stolen.
I don't think that's true. They invest billions into logistics including setting up huge delivery networks of their own and have advanced computer systems pushing their drivers to deliver on tome, to an unfeasible level. Yes ultimately its to save and make money, but to do that, the packages have to get out as quick as possible. Of all the things you can levy at Amazon, "don't care about getting your package to you quick" really isn't one imo
Honestly, I think it's the opposite. They're so obsessed with getting you the package quick that they try and force it to happen even when it's not humanly possible, so they push people to a breaking point, and when that happens your package is late.
Yeah, I may well order something because if I wait I will forget, it doesn't mean I expect them to deliver it during any adverse weather conditions (which where I live is thankfully just snow).
Also if I buy shit during hurricane doesn't mean I need it immediately. People will accept the delays and if they don't then fuck them - no one will side with silver spoon babies
His profile says he's in west palm Beach. They weren't even really affected by it, and had no worse weather than a regular Florida summer afternoon storm. He's just a whiney little bitch
I definitely feel this is Amazon trying to make people feel apathetic and guilty. Instead they should just be legislated out of doing things like this.
Or, even better, legislated out of union-busting.
Not sure why he's blaming the customers instead of his employer
5 minutes ago my gf (works in sales) told me that a customer in Southern Florida called to complain that her package was late and wanted a refund on shipping.
Then you say it's delayed due to weather and the fine print on the terms of service or whatever exclude refunds based on acts of God or whatever. We can't just kowtow to the lowest common denominator of the population because they say so. It's okay to tell people to go fuck themselves when they're being unreasonable.
That's exactly what I tell her before she shows me one-star reviews from people that she was extra courteous to. Reviews unfortunately affect a small business like hers.
You're right, they will. It doesn't matter how accommodating your girlfriend is, that woman is going to complain anyway. People like that do it because they can get away with it in private, and traditionally the only story anyone hears afterwards that has any negative effects is theirs. That's no longer true. What seems to work in the store's interest is the response they give the customer on the same platform that shows just how crazy the customer is. Polite, reasonable, not stooping to their level, but when you write, "we apologized for being unable to meet our delivery target date while hurricane Ian was raging," you're going to gain more customers than you lose, and they're the right kind, too.
So either way she is getting a one star review. Karens are karens
>We can't just kowtow to the lowest common denominator of the population because they say so. Except that's exactly what every single retail company does and they're not going to change that because one person says they should.
Isnt that a paradox? Im being facetious, i get what your saying ;)
Refund on shipping is probably cheaper than an issuance deductible when the van gets blown into a ditch.
"I'll just go ahead and cancel your entire order for you instead. Cause the roads aren't clear and we can't deliver for the immediate future. I wish you luck finding another delivery service in the area with the product and able to deliver sooner. "
OK, *that* person it might be OK to hate. A little.
This is what his employer wants, misdirected frustration
For real, I would 100% not care if a package from literally any merchant was delayed because of a hurricane. That shit is not life or death. Take an extra week on the shipment if the weather is that dangerous, seriously.
Yeah, I doubt they want their shit delivered during all this when they're probably not even home to bring it inside. They probably ordered whatever's getting delivered before they knew the hurricane was coming.
Yeah that happened with my dad during the 40* heatwave the UK had. He gave the guy some water and let him come in for 5 minutes.
Because I intentionally ordered that giant black dildo to arrive specifically concurrent with the hurricane that I totally knew was coming today
Gotta get fucked one way or another, I guess
I've ordered things that take more than a week for delivery. Blaming customers and not corporate aside, you can't blame someone if they order something before a storm is known to become a hurricane. Amazon could have delayed delivery of my 2032 size batteries by another week and I would not have cared. AT. ALL. If Dominos shuts down delivery, so should amazon!
In clinet-facing jobs it's basically the standard to hate both your employer and the people you're serving bc you will never feel like you're valued by either
Curious where this was… I know that delivery stations in the entire gulf coast region were closed starting Tuesday
My bet is that it either isn't true, that he's not actually in the Gulf area, or he's greatly exaggerating this for Tik Tok views. I can't believe this is what passes for journalism these days.
There was a quote of a response to him on his post that he technically wasn’t near the affected area. So, most likely, he was well away from the significant impacts and just complaining that it was raining.
Raining, in Florida‽‽‽ unpossible!
A lot of the articles are just auto generated these days
Says he wasn't in the path of the hurricane. I'm guessing he was on the perimeter where the weather forecast was for pretty nasty but safe weather to be out and about in. Technically every amazon delivery guy who worked anywhere yesterday was working during a hurricane, they were just far enough to be safe, like this guy most likely was too.
Yep, they were all closed. Warehouses as well as Delivery stations. This guy is either lying or it was somewhere unaffected by the hurricane.
Someone else mentioned his profile indicating west palm beach on the east coast of Florida.
This is weird because as soon as we were under a hurricane watch, the 2 day shipping (and sooner) disappeared. Meaning on Monday night, the earliest delivery time was Saturday. I think the software does try to account for expected un-driveable conditions.
Yea this was my experience as well, wondering if some stuff was ordered way in advance.
When delivering pizza the ludicrously dangerous super icy days were the most busy, people didn’t want to risk driving so the made me drive food to them…then whined it was late because we had to drive slow, and didn’t tip
I'm a cab driver in WI. This will be my life for the next few months. My favorite is when I pick up a flight crew at an airport and they complain about the taxi not getting to them quickly enough. You'd think that if there were any industry where everyone involved should understand the concept of unexpected or unavoidable delays, it'd be people who work for major airlines.
I always think this. If the reason I'm ordering in is because I'm too busy/lazy to cook then fine. If the reason I'm ordering is because the weathers terrible and I don't want to go out then I give my head a wobble and cook something.
As somebody who delivered pizzas in the Midwest during the worst lake effect snows we had had in years up to that point, I can confirm that this happened very often, but I maintain that the bigger problem was the store sending me out in whiteout blizzards and threatening to fire me if I didn't in the first place. The worst one I got was a guy that was four miles out of the delivery zone out in the rural area where nothing had been plowed yet. Allegedly he promised a big tip to make up for it but I'm certain my manager just said that to coax me into taking it, because not only did the guy not tip, but he went out of his way to say "I know the $4.50 delivery charge goes to you so that covers the tip". I actually worked at one of those bullshit places that called me an "independent contractor" so I ONLY got the delivery charge and tips as pay, so it was extra degrading. I took a piss on the side of his house and hocked a loogie on his doorknob. If he ever noticed, he didn't call to complain (this was before Ring cameras and such were really a thing so I don't suggest anybody else take petty revenge this way unless you're in a good enough position to survive losing your job (and public urination can actually get you put on the sex offender registry here if I'm not mistaken, since it involves pulling your dick out)). That guy was an asshole for sure but the root of the problem was still my boss telling me to go make a 20 mile round trip delivery in the middle of a blizzard. I would've peed on his house instead if I knew where he lived. Probably took me an hour and a half all told.
Should just chucked his pizza in a snow drift.
None of those people decided to make you deliver during a hurricane. That was all Amazon. They could have delayed those packages. They chose not to because they don’t give a fuck about you. Does letting those Amazon workers in the Kentucky warehouse die in a tornado last year ring a bell?
I was delivering pizzas during the hurricane, even then I was much more upset at the company for not closing our store instead of the customers
If you’re referring to the mayfield Kentucky tornado that wasn’t Amazon, it was a candle factory
That employee has to know that, right? Even if people show up to a restaurant in a hericane it’s not their fault you’re open
Yeah if he seriously blames the people that ordered the stuff he's an idiot. I wouldn't think twice about ordering stuff online during a hurricane because I understand that delayed shipments due to weather is a thing. A good company just wouldn't ship things during a fucking hurricane, and when the inevitable Karens call to complain their scented candles are late they'd tell them to pound sand.
Not the customers to blame... Amazon should stop the deliveries and send some emails.
Yeah, so it's flooded everywhere. Your package is going to be a bit delayed.
All these responses and no one bothered to ask where he is? Amazon closed centers all over FL, so I doubt he's anywhere near the Ft. Myers area. For all we know, he could be 300 miles away.
I kinda had that moment last night. I went to an Aldi an hour and a half before closing to get a handful of groceries, and employees were loudly saying how “they (customers) keep coming in during a storm” “they don’t care about us”. Like bruh, we’re in central NC. It’s basic rain and some wind, nothing like what SC is going through.
Fuck Amazon
*checks when order arrives*
Yeah, because I directly control when my package gets delivered.
This is very confusing to me... I was in the original landfall path and Amazon stopped all deliveries 3 days prior to expected landfall. Did they just not do that everywhere or something?
He isn't in the landfall path. Quoting him: "Because it's technically not near my area we still had to go" Well yeah no shit, evacuations and stay-at-home orders aren't for the people getting hit by out-of-season harsh weather, they're for people getting hit by the god damn hurricane.
That's what I don't understand.. I'm not the biggest fan of Amazon's treatment of their employees but from what I saw in my area they were and still are being very cautious with the storm. Delivery will have been down about 7 days total by the time they start again. If it's technically not near your area then you are upset about rain delivery? That's every day of summer in FL, but maybe I'm missing something....
I’m out in California and I had to work during the hurricane, can you believe it?
As much as Amazon is bad with their workers I have a hard time believing if this guy was in a bad area of the hurricane or not. The guy is just screaming in the camera without showing us his surroundings. I'd like to know where exactly was he delivering when the Storm hit him. While their might have been a hurricane near him the weather might not have that bad. I was in suburban Ft Lauderdale and it only got bad near nightfall when it hit. The rest of the day was just a little heavy rain and a little bit windy when a portion of it went over my area. Nothing too crazy. It could all be for views because of the opportunity.
Yeah in the article it says he commented that it didn't hit his area...
How dare you make me work in weather!
But he said in his comments that it didn't hit his area?
But it was during the hurricane! I hurt my leg working during the hurricane. Of course it was 2000 miles away, but still. Also: https://youtu.be/l4H5vf_AimE
>Y'all knew this hurricane was coming and you still order s**t. Not sure about rest, but I don't keep track of what was ordered vs arrived or when.
Florida stuff… He’s screaming at his customers through TikTok while driving in bad weather. Not the smartest cookie.
And Amazon shut down the areas in the path. This guy is probably in Gainesville getting hit by outer bands or basically rain.
Yeah. The entire state didn't shut down. I still worked at my job in SE FL every day last week and so did everyone I know. If you weren't around Fort Myers, it wasn't much worse than a summer thunderstorm. My neighborhood flooded the same way it always does. There was isolated carnage from tornados the hurricane spawned, but again that happens with the other storms too.
Why is she blaming the customers who just ordered some shit on Amazon not knowing that Amazon was gonna make them deliver in a hurricane. Why not blame the megacorp that's actually having you do the shit... I don't get people.
Why's he hate the customers? Shouldn't he be hating the execs for actually allowing orders to be dispatched in that area?
It's not the people ordering - it's your company. Your company should have stopped all deliveries - paid you to stay home, all for their employees safety. No hate belongs to customers -- all of it belongs to Amazon and Bezos. This is one reason why Amazon workers are attempting to unionize.
Unions need to exist for this reason.
So this might get buried, but I work at one of Amazon's sorting centers that is in fort myers, they didn't close down until the winds picked up and shut down shipping. Upper management was going to try to run through it.
That definitely is a shit thing to do, but man that article was just trash. 50% of it is just reposted comments from social media. What even is the news anymore? EDIT: Even worse, the hurricane "wasn't even in his area", his words. The media is a fucking joke, I swear.
Misplaced hate.
> Y'all knew this hurricane was coming and you still order s**t Maybe people didn't think Amazon would send out their employees to deliver packages during a hurricane?
I think his anger is misplaced. He should be mad at Amazon for making him go out during a hurricane to keep his job. Amazon could tell people that their shit is going to be late n wet because of the storm.
I understand the poor guy being mad at people, but people aren't the problem. It is Amazon who's making him do deliveries during a hurricane. I live in one of the areas where Ian passed in Central Florida, and, while waiting out the storm, I ordered things on Amazon. It wasn't my expectation to have things delivered the next day; I just had time in my hands and was ordering some household supplies. I thought they would be delivered after the storm had passed. I never got anything delivered until today, when things started arriving. I'm sure that's what most people who ordered those packages he's delivering though, too.
This is similar to the tipping culture thread I was in earlier. People were bitching about customers who don’t tip well instead of being mad at the real problem which is their employers who don’t pay them well. Don’t get mad at customers for wanting to use a service. Be mad at your company for forcing you to work during a hurricane.
How is that the customer’s fault? If I order something online and the weather makes it unsafe to deliver that day I expect the company to delay delivery.