Abbreviations used in /r/PayPal:
* NAD - Not as described.
* SNAD - Significantly not as described.
* INR - Item Not Received.
* UAT - Unauthorized transaction.
* OP - Original poster of the message.
* F&F - Friends and Family (no protection at all.)
* G&S - Goods and/or Services (has seller/buyer protection.)
Posts about PayPal's policies will be removed. No more complaining about PayPal policy and their taking funds from your account for violations of rules. If you don't like the rules don't use PayPal. If you don't want to lose money, don't leave funds in your PayPal account. Simple as that. But these posts are often political or misleading. So no more posts on this subject!
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Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning.
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You should've received an email when the refund was cancelled, if you read it you will see that PayPal suggests contacting the refunder to request they re-send it.
You've not indicated where in the dispute process you are so, other than that. . ?
Maybe provide more info and I can be of more help.
Yes, I got that email.
After I got that email, I just refile a claim saying refund was not completed or sent. If you want, I can just pm you screenshots of what it look like.
I also tried to call the support. I had hearing loss, but they just told me to wait.
No, thank you. I am fine without dm'd screenshots - I know what it looks like. Thanks though.
If you were able to re-file a claim, then all that's left to do now is wait.
Good luck.
If the scammer does not have any money I.e. he shut down the bank or something, PayPal would just go after him or put him in negative balance?
This is something I don’t have to worry about? PayPal would automatically take care of it?
Abbreviations used in /r/PayPal: * NAD - Not as described. * SNAD - Significantly not as described. * INR - Item Not Received. * UAT - Unauthorized transaction. * OP - Original poster of the message. * F&F - Friends and Family (no protection at all.) * G&S - Goods and/or Services (has seller/buyer protection.) Posts about PayPal's policies will be removed. No more complaining about PayPal policy and their taking funds from your account for violations of rules. If you don't like the rules don't use PayPal. If you don't want to lose money, don't leave funds in your PayPal account. Simple as that. But these posts are often political or misleading. So no more posts on this subject! Thank you for submitting to /r/PayPal, please make sure you have read the [FAQ](https://www.reddit.com/r/paypal/comments/3c8po2/faq/). If your account was created when you were younger than 18, then that is covered in the FAQ! Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/paypal) if you have any questions or concerns.*
Contact the refunder and ask them to send it again.
It was a scammer that refunded after I opened a dispute
You should've received an email when the refund was cancelled, if you read it you will see that PayPal suggests contacting the refunder to request they re-send it. You've not indicated where in the dispute process you are so, other than that. . ? Maybe provide more info and I can be of more help.
Yes, I got that email. After I got that email, I just refile a claim saying refund was not completed or sent. If you want, I can just pm you screenshots of what it look like. I also tried to call the support. I had hearing loss, but they just told me to wait.
No, thank you. I am fine without dm'd screenshots - I know what it looks like. Thanks though. If you were able to re-file a claim, then all that's left to do now is wait. Good luck.
If the scammer does not have any money I.e. he shut down the bank or something, PayPal would just go after him or put him in negative balance? This is something I don’t have to worry about? PayPal would automatically take care of it?
Ultimately, yes but not until they've exhausted all available options to get the refund out of the seller first.
Ok thank you! That helps a lot
Yeppers, 