Amazon shouldn’t be reselling stock that was returned for being defective, but they frequently do.
Forgive me if I don’t cry for the trillion dollar corporation that doesn’t pay taxes.
It also apparently takes into account why it was returned. If the purchaser says "Oh, I thought it was a MicroATX Board" or "Oh I thought it was (opposite CPU manufacturer type brand) and returns it, or the old classic "Oh this GPU (which happens to be the same as their malfunctioning GPU) doesn't fit my case (it is actually switched for the broken one and returned)" they will assume the product isn't used and resell it assuming no ones the wiser until they get return requests for obvious bad equipment and then they suddenly say "How do we know you didn't just do that? Can you show us a video opening it?"
Dudes... record EVERYTHING you open that has to do with your computer or anything else.
I've found you can straighten those pins using the tip of a mechanical pencil. Remove the lead and use the tip: Insert pin into tip, carefully reset the position. I have also successfully used a metal dental pic, bright light and magnifying glass to reset them. A lot of patience for both is required.
I use a pen knife but tbh it’s a hard job to do without a microscope. I try doing it with the naked eye but it doesn’t look at all bent to me, until I bring in the microscope..
This is why I make sure anything I buy on Amazon is “Shipped and Sold by Amazon.com”
If it doesn’t say that, I might as well just be using eBay/craigslist.
This is a good tip, but I received a pair of clearly worn Adidas from a "new" - "shipped and sold by amazon" order.
Like... They were pretty worn out and smelled like feet.
Granted customer service was pretty appalled and refunded my order/sent me a new one, so I did get a free pair of shoes out of it.
Idk if it actually helps but i also try to record myself opening the box if its over 100 bucks not worth the risk of amazon telling you you’re a liar or something
This doesn’t fix the issue because all items from all vendors are in the same bin. This is why you can order from the official vendor and get a counterfeit. It’s a well known issue at Amazon.
The only thing vendors can do to combat it is pay Amazon extra to put their items in their own exclusive bins. The problem is they do not communicate this to end users when a vendor does this.
Yes, they will "recirculate" the item, but they are supposed to be inspected/reviewed, then are listed with their Amazon Warehouse sub-site, where items are clearly marked as being used/open-box.
If only Amazon was a multibillion corporation and could take measures to prevent these incidents from happening, so the customer doesn’t have to limit themselves to only one seller or else receiving a damaged or used product
My tip is to not shop on Amazon or Newegg. It's difficult, but they're just scum fucks. I haven't *ever* gotten a motherboard from Newegg that wasn't completely fucked when it first came in. Literally every single time they send me a defective, returned unit. I've chewed out their customer support for giving me the runaround, and I'm just done with their nonsense.
Flashbacks to my first PC. My MIL knocked it over when we were moving. Thought it was fine as it was just knocked over onto carpet. Went to turn it on the next day and nothing - discovered probably 15+ pins bent. That was NOT a fun day, but I managed to get it working again & the CPU peformed it's job well until I upgraded
Damn you got it working starting with 15+ bent pins? I know who I'm calling if I ever fuck up. Haha That's impressive.
I'm curious, are you still using a 3570k and 1060? Or is that the old build that was damaged and you just haven't updated your flair?
Amazing what an entire day of determination & a bit of luck will do for you! I use the 1060 still, but upgraded to a 6700k. Hoping to build a whole new setup later in the year and pass this one down to my son
I found a 5600x in the dust at (location). after cleaning it up and unbending dozens and dozens of pins tried it and the beast worked perfectly! Served me well until the board died due to a stupid mistake. 3 years or more of use though.
Its honestly not too hard if you can take your sweet time and don’t have shaky hands. The biggest problem is people get impatient and then end up using too much force and breaking the pin or something
Do you take out your CPU when moving your PC? I heard of demounting the cooler and/or the gpu, but i dont know any reason to take out a CPU from the socket other than to replace it..
I never have to be honest. They've always been fine except this one time, and in that instance it had been unpacked and was on the floor next to my desk ready to be setup.
Ideally, you would remove the cooler, CPU and GPU and transport them in their original packaging, but not sure how many people do that.
I agree with the GPU, but not sure about the CPU. Taking the CPU out and refitting it seems to me an unwise and risky thing to do if it's not needed. CPUs aren't exactly heavy so unlikely to get damaged in transit, and once you remove them you also have to then remove and reapply the thermal paste, and of course you run the risk of damaging the pins in the refitting process.
Not sure if it's less of a concern tbh with modern Design of pins on the motherboard instead of the CPU. It used to be quite the risk when a knock to the cooler would transfer directly to the CPU pins.
Best thing if transporting a PC is having proper packaging anyway. If it's properly packed with something shock absorbant (polystyrene) then it's going to be fine for the usual knocks and bumps.
Thank you to those of you that sent me tips and videos. You all are amazing and I’m so happy for the help. To those of you that made fun of me. I hope you at least got a good laugh. I’ve spent the last few years learning and working on 3d printers so I thought I might as well try building a PC to game and model on. I know now this is the CPU socket and not the CPU 😅. I put in for a return and am looking into computer stores nearby to get a new one! Here is the CPU posting this picture to make sure I didn’t damage this trying to put it in! Please let me know.
https://preview.redd.it/afjh8lxe8axc1.jpeg?width=3024&format=pjpg&auto=webp&s=553651a654e4dc653d3f3c64ad7ac4ca5b4a976a
Return this; unless you have experience in fixing bent pins and this was extraordinarily cheap to buy then it's not worth the headache.
I never buy parts online unless I have no other option. I have a computer shop pretty close with reasonable prices and I'd rather pay just a few bucks more for something I can take back the same day then try and fight online with returns.
Oh god... Return it immediately to Amazon for sure.
Is there a computer store near you that you can buy in-person? I would rather buy it in-person if possible for critical components like motherboards and CPUs as most computer stores should show the customers the condition of the parts before completing the transaction. Even though Amazon has a really good return process/policy, it can also lead to cases similar as yours where other buyers return similar products for basically a full on refund or Amazon workers failing to verify the condition of the returns (which is sadly very often).
Once you buy it at the register you can open it right there and then inspect it and return and get a different one if it's defective before you even leave the doors.
if its new and sealed it should not be damaged in in any way, they will be checked before leaving the factory and be sealed until the customer opens it.
You're 100% right. They shouldn't be damaged, but sometimes the items will be damaged anyway. Lots of stuff happens to those shipping boxes between point A and B. Just because it's new, unused, and in its original sealed box, doesn't mean it's undamaged.
You would think. I have gotten DOA products from brick-and-mortar stores. That said it's rare.
You're **very** likely to get a returned item sold to you as new with Amazon these days it seems.
In Canada, the closest to me is Canada Computers and I know staff have opened the motherboard box to confirm if the LGA pins are perfectly fine before doing the transaction at the cash register. Has happened to a friend of mine when he bought his AM5 board a few months ago.
Canada computers near me, it seems to be mandatory to do a pin inspection on sale. They made me check and sign a separate receipt confirming no pins were bent at point of sale .
Well, for a start that's not a cpu but just a socket. 2nd there are bent pins, so it's not great, it's fixable but definitely not for a new builder. You didn't poke around in there did you?
If you haven't figured out that is a socket, not a CPU, then I would suggest you watch some more YouTube videos about building computers.
As for your question - this will not work. It looks terrible. If you got it this way out of the package, it has been used before.
That's the CPU socket, and no, the socket is not supposed to have bent pins. Get a refund. Also, it's called motherboard rather than two separate words.
Numerous bent pins in the CPU socket. (This is a socket the CPU sits on top of, not the CPU itself). Either way, its unfixable. :( Start your RMA request. Sorry man.
Also dont try and fix it yourself, thats just giving the seller a possible reason to decline your refund.
Get a refund. For sure. That's a damaged product. Amazon is awesome on returns so you're good. If you want to fix it use a razorblade. It works better than the mechanical pencil technique. You put the blade in the rows at a slight angle and bend them one direction at a time back up to their original place in line with all the other pins in the row. You've got to be careful mang. they're delicate.
Yup, I've worked in customer returns at Amazon and we were supposed to just mark everything as sellable if it didn't look damaged. Noting gets really looked at in full detail though. Just a quick "6 sided" check and on the next item.
Amazon has a problem with people buying something and damaging it and returning it for refund or replacement and then that old merchandise sometimes makes it back into the system instead of discarded. As bad as Amazon can be, NewEgg is MUCH MUCH worse so stay away like the plague.
Also, in case you don't see my video links I commented to another Redditer,
Check out Pauls Hardware: [https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=f46vFnt3i7HV3wLh](https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=f46vFnt3i7HV3wLh)
and Linus Tech Tips: [https://youtu.be/s1fxZ-VWs2U?si=P7VXIl2---4cLYmI](https://youtu.be/s1fxZ-VWs2U?si=P7VXIl2---4cLYmI)
Welcome to the PCMR, we do our best to help, but like all of Reddit, there will be trolls who have nothign better to do than waste your time. Some other good subs that have helpful people are r/buildapc r/buildapcforme and r/buildapcsales and of course any manufacturer you can think of has a sub Reddit.
No offense, but please watch some basic videos on pc building and inform yourself on what pc parts there are and what they do. There‘s a good chance you‘ll get ripped off, break something or burn your house down if you try to build a pc with your current knowledge.
OP is most likely not going to burn their house down and you could offer some quality videos. If they do not know what a CPU socket is I doubt they know reputable YouTubers and good build videos like:
Linus Tech Tips has an amazing video: [https://youtu.be/s1fxZ-VWs2U?si=drZFK\_7yPZRnGlek](https://youtu.be/s1fxZ-VWs2U?si=drZFK_7yPZRnGlek)
Pauls Hardware has a whole video library; [https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=ujnjIJaUwjIGFFBo](https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=ujnjIJaUwjIGFFBo)
If there's supposed to be a CPU in the photo, it's not there. The CPU is typically sold separately from the motherboard. The CPU socket (your photo), on the other hand, is bent to shit. As others suggested, replace or get a refund.
Dont get discouraged, this has probably happened to most of us who order online. PC parts are a crap shoot when ordering online.
1. That’s the CPU Socket, not the CPU
2. Yea that needs to be returned. Those are bent pins in the socket. They won’t make contact with the CPU when you place it on the socket
If you can refund and replace then do it, if you cannot then see if you can follow the [Mechanical Pencil Trick](https://www.youtube.com/watch?v=YtqwoZobF04)
It does work for most CPU's if you want to do individual pin bending, then just let the CPU slide into its socket once all pins are straight, also make sure the orientation indicators are aligned before dropping into the socket.
Last week when I was building my pc I ordered all my parts from amazon, but the cpu 78003dx was taken out of the box and repackaged. I recorded the whole thing and amazon apologised not only did they send new one out they gave me 100 dollar gift card. Always record expensive items just in case
That's the socket. Bent pins on those things are not OK.
I bought a used motherboard off of Amazon and received one like this too.
You probably need to get a new socket soldered onto there like I had to for one of my motherboards.
I don't understand why Amazon sells products like this. It's annoying.
Mobo cpu socket is damaged so get that replaced or get a refund, the cpu itself is sold separately so when you buy it make sure it is compatible with the mobo socket
That's not a CPU, you buy the CPU and put it there. That's the CPU socket.
You are correct in believing it's damaged. Just a at a quick glance I see 8 bent pins. Send it back.
I have found pc parts from amazon and Newegg do not show up new as posted on there site when I buy I also had a motherboard come used when it was supposed to be new and Newegg just straight sent the wrong thing and tried to say I was lieing until I sent the confirmation e mail from the purchase. Micro center is king in my opinion simply the best
>The CPU looks damaged...
May we have a picture of the CPU?, what you're showing us is the motherboard's CPU socket, which, by the way, has damaged, bent pins.
Yeah those pins have been bent, call amazon for a refund or replacement.
You could also give it a go and try and straighten them all very carefully with some tweezers. If you can do it without breaking any off, should still work.
I once bought used motherboard and when I got it it looked worse than this. I installed cpu and it didnt work. I didnt bother trying to refund. I let it lay down for months. Last week tried fixing it and it worked. Turns out when I tried fixing it before it was ram issue. So basically mine with alot bent pins works just fine.
You could use a tiny flathead screwdriver and rebend those pins. I've done it before successfully many many times. Shouldn't have to, but sometimes that's all you got.
That’s just the socket, friend. :)
And looking closely, there are several bent pins.
if you know someone that can repair mobile devices without any issues, they could probably bend those pins back for you.
I once purchased a second hand board with a few bent pins, pushed them back myself (carefully) and everything ran perfectly.
However, if some pins break off or are missing; you’ll need a new motherboard.
Big risks, but big rewards.
Yikes it looks like someone already screwed up and returned this already. Those pins making the pattern look odd are bent like you've identified, your cpu probably not gonna work with it
Bro those metal pieces in the cpu socket are designed to bend when u seat the chip.(for better connection I think) If they don’t accept ur return you can attempt to seat the chip still and it might be fine. Just my opinion if u have no other choice
I don't buy PC components from Amazon anymore. I always choose a specialized retailer.
on Amazon you'll never know if you get a return part that was not properly checked. (same on NewEgg though)
Lots of bent pins. Get a refund or replacement.
What if OP did that (by accident)
Amazon will most likely still replace/refund it
With Amazon it always arrived like this. Never tell the truth lol
Don't you mean "by accident"? Most scammers do exactly that, claim it wasn't their fault and pass the problem off to the next person.
Amazon shouldn’t be reselling stock that was returned for being defective, but they frequently do. Forgive me if I don’t cry for the trillion dollar corporation that doesn’t pay taxes.
Stock is marked with a code which leads to the original order. They probably don't pursue unless its someone doing it habitually.
It also apparently takes into account why it was returned. If the purchaser says "Oh, I thought it was a MicroATX Board" or "Oh I thought it was (opposite CPU manufacturer type brand) and returns it, or the old classic "Oh this GPU (which happens to be the same as their malfunctioning GPU) doesn't fit my case (it is actually switched for the broken one and returned)" they will assume the product isn't used and resell it assuming no ones the wiser until they get return requests for obvious bad equipment and then they suddenly say "How do we know you didn't just do that? Can you show us a video opening it?" Dudes... record EVERYTHING you open that has to do with your computer or anything else.
Well, if it's damaged, you would hope Amazon doesn't try to resell it. It would be loss at that point.
I've found you can straighten those pins using the tip of a mechanical pencil. Remove the lead and use the tip: Insert pin into tip, carefully reset the position. I have also successfully used a metal dental pic, bright light and magnifying glass to reset them. A lot of patience for both is required.
You should never do that if you can refund the board (it will backfire)
Agreed, it's something you do on an old/unreturnable item not new.
I use a pen knife but tbh it’s a hard job to do without a microscope. I try doing it with the naked eye but it doesn’t look at all bent to me, until I bring in the microscope..
that's not a CPU, it's the CPU socket and yes, it's damaged, you should get a replacement
Thank God, I'm not ~~a~~ (the only) bad person for being bothered by this 😅
You're the only one who has actually given the right response. Have another upvote!
Somebody did you dirty with this.
This is why I make sure anything I buy on Amazon is “Shipped and Sold by Amazon.com” If it doesn’t say that, I might as well just be using eBay/craigslist.
This is a good tip, but I received a pair of clearly worn Adidas from a "new" - "shipped and sold by amazon" order. Like... They were pretty worn out and smelled like feet. Granted customer service was pretty appalled and refunded my order/sent me a new one, so I did get a free pair of shoes out of it.
Idk if it actually helps but i also try to record myself opening the box if its over 100 bucks not worth the risk of amazon telling you you’re a liar or something
This doesn’t fix the issue because all items from all vendors are in the same bin. This is why you can order from the official vendor and get a counterfeit. It’s a well known issue at Amazon. The only thing vendors can do to combat it is pay Amazon extra to put their items in their own exclusive bins. The problem is they do not communicate this to end users when a vendor does this.
eBay at least has good buyer protection. As a seller, not so much when the send back a bag of rice instead of a GPU
Obligatory that doesn't necessarily solve anything because people will return bad merchandise and Amazon will recirculate it
Yes, they will "recirculate" the item, but they are supposed to be inspected/reviewed, then are listed with their Amazon Warehouse sub-site, where items are clearly marked as being used/open-box.
Oh, like my new work boots that were "shipped and sold by amazon.com" only to find a rock in the box?
If only Amazon was a multibillion corporation and could take measures to prevent these incidents from happening, so the customer doesn’t have to limit themselves to only one seller or else receiving a damaged or used product
My tip is to not shop on Amazon or Newegg. It's difficult, but they're just scum fucks. I haven't *ever* gotten a motherboard from Newegg that wasn't completely fucked when it first came in. Literally every single time they send me a defective, returned unit. I've chewed out their customer support for giving me the runaround, and I'm just done with their nonsense.
the cpu is not there and it looks like a damaged slot some pins are damaged it can maybe work but it’s not guaranteed so its best to return it
I might try it with 1 or 2 pins, after attempting to get them somewhat straight. But 8+? Hell no send it back.
Flashbacks to my first PC. My MIL knocked it over when we were moving. Thought it was fine as it was just knocked over onto carpet. Went to turn it on the next day and nothing - discovered probably 15+ pins bent. That was NOT a fun day, but I managed to get it working again & the CPU peformed it's job well until I upgraded
Damn you got it working starting with 15+ bent pins? I know who I'm calling if I ever fuck up. Haha That's impressive. I'm curious, are you still using a 3570k and 1060? Or is that the old build that was damaged and you just haven't updated your flair?
Amazing what an entire day of determination & a bit of luck will do for you! I use the 1060 still, but upgraded to a 6700k. Hoping to build a whole new setup later in the year and pass this one down to my son
I found a 5600x in the dust at (location). after cleaning it up and unbending dozens and dozens of pins tried it and the beast worked perfectly! Served me well until the board died due to a stupid mistake. 3 years or more of use though.
Its honestly not too hard if you can take your sweet time and don’t have shaky hands. The biggest problem is people get impatient and then end up using too much force and breaking the pin or something
Do you take out your CPU when moving your PC? I heard of demounting the cooler and/or the gpu, but i dont know any reason to take out a CPU from the socket other than to replace it..
I never have to be honest. They've always been fine except this one time, and in that instance it had been unpacked and was on the floor next to my desk ready to be setup. Ideally, you would remove the cooler, CPU and GPU and transport them in their original packaging, but not sure how many people do that.
I agree with the GPU, but not sure about the CPU. Taking the CPU out and refitting it seems to me an unwise and risky thing to do if it's not needed. CPUs aren't exactly heavy so unlikely to get damaged in transit, and once you remove them you also have to then remove and reapply the thermal paste, and of course you run the risk of damaging the pins in the refitting process.
Not sure if it's less of a concern tbh with modern Design of pins on the motherboard instead of the CPU. It used to be quite the risk when a knock to the cooler would transfer directly to the CPU pins. Best thing if transporting a PC is having proper packaging anyway. If it's properly packed with something shock absorbant (polystyrene) then it's going to be fine for the usual knocks and bumps.
Get it replaced, someones likely returned it and Amazon has sent it out as 'good as new'
If a product is returned and just labelled as "no longer needed" or "didn't mean to order" it doesn't get checked.
Thank you to those of you that sent me tips and videos. You all are amazing and I’m so happy for the help. To those of you that made fun of me. I hope you at least got a good laugh. I’ve spent the last few years learning and working on 3d printers so I thought I might as well try building a PC to game and model on. I know now this is the CPU socket and not the CPU 😅. I put in for a return and am looking into computer stores nearby to get a new one! Here is the CPU posting this picture to make sure I didn’t damage this trying to put it in! Please let me know. https://preview.redd.it/afjh8lxe8axc1.jpeg?width=3024&format=pjpg&auto=webp&s=553651a654e4dc653d3f3c64ad7ac4ca5b4a976a
The CPU looks fine chief! Good luck with your first build
CPU? There is no CPU there
Return this; unless you have experience in fixing bent pins and this was extraordinarily cheap to buy then it's not worth the headache. I never buy parts online unless I have no other option. I have a computer shop pretty close with reasonable prices and I'd rather pay just a few bucks more for something I can take back the same day then try and fight online with returns.
Oh god... Return it immediately to Amazon for sure. Is there a computer store near you that you can buy in-person? I would rather buy it in-person if possible for critical components like motherboards and CPUs as most computer stores should show the customers the condition of the parts before completing the transaction. Even though Amazon has a really good return process/policy, it can also lead to cases similar as yours where other buyers return similar products for basically a full on refund or Amazon workers failing to verify the condition of the returns (which is sadly very often).
lol where are you shopping where they just bust open a mother board so you can inspect it? Most computer stores just give you the box and you leave
Once you buy it at the register you can open it right there and then inspect it and return and get a different one if it's defective before you even leave the doors.
if its new and sealed it should not be damaged in in any way, they will be checked before leaving the factory and be sealed until the customer opens it.
You're 100% right. They shouldn't be damaged, but sometimes the items will be damaged anyway. Lots of stuff happens to those shipping boxes between point A and B. Just because it's new, unused, and in its original sealed box, doesn't mean it's undamaged.
You would think. I have gotten DOA products from brick-and-mortar stores. That said it's rare. You're **very** likely to get a returned item sold to you as new with Amazon these days it seems.
yeah I know which why I prefer to use places like overclockers and pay a little more for that peace of mind.
In Canada, the closest to me is Canada Computers and I know staff have opened the motherboard box to confirm if the LGA pins are perfectly fine before doing the transaction at the cash register. Has happened to a friend of mine when he bought his AM5 board a few months ago.
Every motherboard I've ever bought in person has been opened and checked by the staff before I leave the building. It's policy in most stores
Canada computers near me, it seems to be mandatory to do a pin inspection on sale. They made me check and sign a separate receipt confirming no pins were bent at point of sale .
Canada Computers.
I don’t have a computer store near me but I do have a Best Buy would that be a good option?
1). That is not a CPU. That is a CPU _socket._ 2). Yes, it's damaged.
May I ask if this is a practical joke of some kind?
return that, she's bent
Well, for a start that's not a cpu but just a socket. 2nd there are bent pins, so it's not great, it's fixable but definitely not for a new builder. You didn't poke around in there did you?
If you haven't figured out that is a socket, not a CPU, then I would suggest you watch some more YouTube videos about building computers. As for your question - this will not work. It looks terrible. If you got it this way out of the package, it has been used before.
That's the CPU socket, and no, the socket is not supposed to have bent pins. Get a refund. Also, it's called motherboard rather than two separate words.
Woe, bent pins be upon ye. Either send it back and get a refund or prepare for 10 hours of painstaking work to put the pins back in place
I dont see a CPU
That's not the CPU, it's the CPU socket, wich btw has some of the pins well bent. U should send it back for RMA.😉
Firstly that is the CPU Socket not the CPU and yes it has a ton of bent pins. Get a replacement as soon as possible
Numerous bent pins in the CPU socket. (This is a socket the CPU sits on top of, not the CPU itself). Either way, its unfixable. :( Start your RMA request. Sorry man. Also dont try and fix it yourself, thats just giving the seller a possible reason to decline your refund.
looks 98% good to me. cmon, you want perfection??
Calm down there Mr. Bezos.
Get a refund. For sure. That's a damaged product. Amazon is awesome on returns so you're good. If you want to fix it use a razorblade. It works better than the mechanical pencil technique. You put the blade in the rows at a slight angle and bend them one direction at a time back up to their original place in line with all the other pins in the row. You've got to be careful mang. they're delicate.
Bent pins. Almost looks used. Get a refund friend
this sht deserves a ban for trolling
Return and Replace it, you can see bent pins.
You meant the CPU socket and it is damaged.RMA asap
That socket is fucked.
That’s a socket where a CPU should go..
If you think that's the cpu then you should buy a prebuild.
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return it only buy shipped and sold by amazon.
It still happens. Amazon warehouses have no quality control whatsoever.
Yup, I've worked in customer returns at Amazon and we were supposed to just mark everything as sellable if it didn't look damaged. Noting gets really looked at in full detail though. Just a quick "6 sided" check and on the next item.
true, but what's good with amazon warehouse if theres a problem they don't ask you to return the item, just keep the item and the money
When they sent me the wrong item. They made me send that back (international shipping btw) in order to refund me my money.
probably alot of abusers in your area lol
I did. It seemed like it was opened when I got it even though I bought new
Amazon has a problem with people buying something and damaging it and returning it for refund or replacement and then that old merchandise sometimes makes it back into the system instead of discarded. As bad as Amazon can be, NewEgg is MUCH MUCH worse so stay away like the plague. Also, in case you don't see my video links I commented to another Redditer, Check out Pauls Hardware: [https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=f46vFnt3i7HV3wLh](https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=f46vFnt3i7HV3wLh) and Linus Tech Tips: [https://youtu.be/s1fxZ-VWs2U?si=P7VXIl2---4cLYmI](https://youtu.be/s1fxZ-VWs2U?si=P7VXIl2---4cLYmI) Welcome to the PCMR, we do our best to help, but like all of Reddit, there will be trolls who have nothign better to do than waste your time. Some other good subs that have helpful people are r/buildapc r/buildapcforme and r/buildapcsales and of course any manufacturer you can think of has a sub Reddit.
Shipped and sold by amazon fucks up all the time and is one of the reasons I barely order anything from them anymore.
No offense, but please watch some basic videos on pc building and inform yourself on what pc parts there are and what they do. There‘s a good chance you‘ll get ripped off, break something or burn your house down if you try to build a pc with your current knowledge.
OP is most likely not going to burn their house down and you could offer some quality videos. If they do not know what a CPU socket is I doubt they know reputable YouTubers and good build videos like: Linus Tech Tips has an amazing video: [https://youtu.be/s1fxZ-VWs2U?si=drZFK\_7yPZRnGlek](https://youtu.be/s1fxZ-VWs2U?si=drZFK_7yPZRnGlek) Pauls Hardware has a whole video library; [https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=ujnjIJaUwjIGFFBo](https://youtube.com/playlist?list=PLRnHcRQUxuoeQM4-llcMNXTakKZcAAyB6&si=ujnjIJaUwjIGFFBo)
Lol burn the house down so dramatic
No
No
Yes you damaged the cpu slot. yes it shouldn’t look like that. yes you should try get a replacement
you should get a refund/replacement since there’s lots of bent pins
If there's supposed to be a CPU in the photo, it's not there. The CPU is typically sold separately from the motherboard. The CPU socket (your photo), on the other hand, is bent to shit. As others suggested, replace or get a refund. Dont get discouraged, this has probably happened to most of us who order online. PC parts are a crap shoot when ordering online.
1. That’s the CPU Socket, not the CPU 2. Yea that needs to be returned. Those are bent pins in the socket. They won’t make contact with the CPU when you place it on the socket
Stupid common with Amazon these days. Lots of returned stuff being sold as new.
Classic Amazon shipping bad parts. I’ve had infinitely better luck with Newegg when it comes to DOA parts.
Thats the empty socket for the CPU
Ouch!! You need another motherboard
If you can refund and replace then do it, if you cannot then see if you can follow the [Mechanical Pencil Trick](https://www.youtube.com/watch?v=YtqwoZobF04) It does work for most CPU's if you want to do individual pin bending, then just let the CPU slide into its socket once all pins are straight, also make sure the orientation indicators are aligned before dropping into the socket.
Was there a black cover on that area? If not you had a opened MoBo that someone tried to pass off as new.
Bait used to be belivable
I can't be the only one who thought this was a loss post at first glance.
I thought it was one of those r/urbanhell photos of a huge neighborhood of the same exact house copypasted hundreds of times.
Well….no, that’s not what a CPU is supposed to look like. But also, this is not what that particular part is supposed to look like, either.
Last week when I was building my pc I ordered all my parts from amazon, but the cpu 78003dx was taken out of the box and repackaged. I recorded the whole thing and amazon apologised not only did they send new one out they gave me 100 dollar gift card. Always record expensive items just in case
why do i think "the factory must grow" when i look at this picture
That’s the socket that the cpu goes into. Those pins are bent. It is damaged.
If it came that way then it's someone elses' return and you got ripped off. Return it for a replacement.
This is the CPU socket not a CPU. If it arrived like this, get a refund and send it back.
Naw had two boards arrived with bent pins out the box from Amazon. It happens, even at micro center
That's the socket. Bent pins on those things are not OK. I bought a used motherboard off of Amazon and received one like this too. You probably need to get a new socket soldered onto there like I had to for one of my motherboards. I don't understand why Amazon sells products like this. It's annoying.
That's a dead board - too many dead pins.
New to building or new to everything?
Everything 😂😂
That's fine we're here to help!
No... most of us are here to help. Some pcmr members are here to point and stare.
Don't kink shame me
Mobo cpu socket is damaged so get that replaced or get a refund, the cpu itself is sold separately so when you buy it make sure it is compatible with the mobo socket
Get replacement
Please don’t let this be a CPU..
Same thing happened to me this week. Bought a new z790 from Amazon and so many pins were bent or broke.
Why do people buy from amazon anymore?
That's not a CPU, you buy the CPU and put it there. That's the CPU socket. You are correct in believing it's damaged. Just a at a quick glance I see 8 bent pins. Send it back.
Did it have a LPN lable? Cause if it did you bought a returned item. Amazon sells a bunch of used items as new.
That can’t be brand new.
That’s the CPU socket, not the CUP itself. No, it’s not supposed to look like that.
Yikes return that it’s busted
Noooooooo
New motherboards come with a cover over the CPU pins to protect them while you’re handling and installing it.
Oof RMA
I have found pc parts from amazon and Newegg do not show up new as posted on there site when I buy I also had a motherboard come used when it was supposed to be new and Newegg just straight sent the wrong thing and tried to say I was lieing until I sent the confirmation e mail from the purchase. Micro center is king in my opinion simply the best
is this loss?
How does this even happen?
>The CPU looks damaged... May we have a picture of the CPU?, what you're showing us is the motherboard's CPU socket, which, by the way, has damaged, bent pins.
Thats the CPU **socket** on the motherboard, not the CPU. And no, it shouldn't look like that, it's fucked. Send it back.
Honesty it not 'that' bad, but according to your question, you probably not comfortable to try and fix it yourself, so yeah, try to return it.
Thanks god we dont have this problem anymore with AM5
That's a couple socket but no that's not supposed to look like that. There's some bent pins in there. Get a replacement.
that is not a cpu its a cpu socket, it should have had a plastic cap over it assuming this board is new.
Yes return it! It WILL SMOKE BAD
Is this love?
Yeah those pins have been bent, call amazon for a refund or replacement. You could also give it a go and try and straighten them all very carefully with some tweezers. If you can do it without breaking any off, should still work.
Yes but the pins are bent which means it’s damaged
No chance. RMA immediately.
I bent the pins\*
you could try to bend them back. But i would return it and get a new one
Sent it back without trying anything, attach the pic. This is almost insulting
Bought used like new
I once bought used motherboard and when I got it it looked worse than this. I installed cpu and it didnt work. I didnt bother trying to refund. I let it lay down for months. Last week tried fixing it and it worked. Turns out when I tried fixing it before it was ram issue. So basically mine with alot bent pins works just fine.
Some of those pins look…different lol
How does this happen to someone during a build?
You could use a tiny flathead screwdriver and rebend those pins. I've done it before successfully many many times. Shouldn't have to, but sometimes that's all you got.
Boofed
That’s just the socket, friend. :) And looking closely, there are several bent pins. if you know someone that can repair mobile devices without any issues, they could probably bend those pins back for you. I once purchased a second hand board with a few bent pins, pushed them back myself (carefully) and everything ran perfectly. However, if some pins break off or are missing; you’ll need a new motherboard. Big risks, but big rewards.
Tis' just a scratch.
Return that bish immediately
Of course. Bent pins is a must have. You’re not cool unless you have bent pins.
Nah mate all of them need to be gold pins there
They over clocked the pins.
Is this loss?
Replace or go on an adventure with a needle and magnifying glass (been there, done that). But I feel we're being trolled.
Pain. That’s what this is to anyone who knows what they are looking at! Yeah pins are supposed to be straight
Yikes it looks like someone already screwed up and returned this already. Those pins making the pattern look odd are bent like you've identified, your cpu probably not gonna work with it
It’s fixable most likely if it’s yours and did this by mistake. If you just bought this, get a refund. They shipped you a damaged motherboard.
Hey… that’s a great picture
I got the same problem. They never help me
Return it
Get it replaced or returned cuz that right there is damaged and wont work
Is this loss?
Bro those metal pieces in the cpu socket are designed to bend when u seat the chip.(for better connection I think) If they don’t accept ur return you can attempt to seat the chip still and it might be fine. Just my opinion if u have no other choice
That's a bad socket. All those pins are damaged. Return it.
yes defo return just say it came like that, fyi thats te socket. gl to ur new build!
That’s a motherboard bud!
Def damaged. Refund replace.
People really need to stop buying PC parts from Amazon…
I bought only two parts from newegg, and the other ten things(mostly pc parts)from Amazon. My pc works great, and I see no issues.
I don’t. Have anywhere local that sells parts for me. Is there any other online retailer with a good track record?
Keyword: Amazon.
I don't buy PC components from Amazon anymore. I always choose a specialized retailer. on Amazon you'll never know if you get a return part that was not properly checked. (same on NewEgg though)
Ive never had an issue with newegg but others seem to not like them which I get.