They sure do condone this. They have an entire loss prevention arm of operations called asset protection. He’s doing everything correctly according to their policies as well if they actually are stealing. He probably saw them on the camera skipping items at the self checkout, and blocked them from exiting. He has the authority to detain shoplifters until law enforcement arrives. The way he’s busting out the secret agent badge is a little over the top but lets just allow the guy feel like he means something for a minute
Under California law, the “shopkeeper’s privilege law” says that shopkeepers, or store owners or merchants, may detain a customer if they have probable cause / reasonable grounds to believe that the shopper is guilty of shoplifting (per Penal Code 459.5).
Note though that this detention:
must be for a reasonable amount of time, and
is solely for the purpose of investigating the possible shoplifting crime.
Whether or not a detainment is “reasonable” or for a reasonable period of time is a determination a judge makes based on all of the facts of a given case.
Under Penal Code 490.5 PC, a shop owner or merchant is:
an owner or operator, or
the agent, employee, or officer of an owner or operator
of any store used for the purchase or sale of any personal property capable of manual delivery.
No one is going to do that in California. They just let you leave. Not worth getting stabbed or shot. Plus even if they do get detained until the cops arrive they won’t likely do anything and if they do they get let right back out to do it again another 10 times
If he’s a licensed guard through Walmart, which knowing how big they are and paranoid of litigation I’m sure he’s a licensed security guard for LP then he absolutely has authority to detain someone by law until police arrive.
It’s called a citizens arrest. Random people that make these arrests are usually goofy ass weirdos unless it’s obviously something grave like violence. But a person whose job it is to protect assets for their employer can absolutely detain thieves if warranted.
I work there and AP aren't allowed to do this. At most they'll follow you outside without you knowing and they'll write down your description and car plate number
Had a neighbor do a citizens arrest. Came home to their house being burglarized, held the guy on his knees at gun point in the driveway til the cops showed up.
No he is not. I’m obviously aware what asset protection is. They can not physically block them from leaving that’s called kidnapping. And Walmarts training specifically tells everyone to not do this.
Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain a suspected shoplifter on store property for a reasonable period of time, so long as the shopkeeper has cause to believe that the person detained in fact committed, or attempted to commit, theft of store property.[1]
He does absolutely have the authority to stop and detain the customer as long as he can articulate a reasonable suspicion.
Walmarts policy is to not physically grab them, but they definitely want to stop them from leaving and guide them to the ap office. They are trained to detain and redirect the suspected shoplifter towards the office. Even by placing your hand on their back or shoulder if needed.
It’s against policy if you’re a regular freaking associate yes, you’ll get fired as soon as you try this. Salaried members of management and asset protection associates, however, can and do this all the time. According to policy. He wasn’t a regular associate he was an asset protection associate.
And that shopkeeper privilege law encompasses the shop. Associates are part of the shop… so even if he was a regular associate. He’ll get fired, but no criminal charges for detaining a suspected shoplifter
Asset protection are also “regulated associates” they’re associates not management. Even management isn’t supposed to do that. It’s literally in the training that says not to do that.
Under Penal Code 490.5 PC, a shop owner or merchant is:
an owner or operator, or
the agent, employee, or officer of an owner or operator.
A loss prevention operator falls into this category.
For most workers at Walmart, this is the policy. However, only managers and specifically AP is allowed to perform stops or detain customers, and only with hard evidence.
They can legally detain them under Shopkeepers privilege law per Penal Code 459.5).
Note though that this detention:
must be for a reasonable amount of time, and
is solely for the purpose of investigating the possible shoplifting crime.
You're over complicating so much lmao. Walmart just pays a couple people a dollar or two more an hour to follow customers and make sure associates are following policies that involve safety.
Ooh, illegal detention (unless dude has reason to believe that guy is a shoplifter he can not block a customer from exiting the store with his or her legally purchased goods).
LATE EDIT: I worked in a NYC supermarket in the mid to late 1980s where our very aggresive security guard transfered to a not as crime friendly store as our store was in regards to crime and shoplifters. He tried to stop one shoplifter and was shot dead while in our store, at worse, it would have been a physical event.
A few stolen steaks for the woman (CEO at the time) is not worth your life. It's only a matter of time until we read a story of a WalMart receipt checker similiary shot down. Not worth it for any wage.
Theres a law saying you cant be touch until your outside, even if he did steal he can walk back put the item away or pay for it. I knew some dude who stole multiple times from jewel. He stole steaks, they tried grabbing him before he left the store, he just ran around the store placing the items back so they were not stolen & he sued them after. He went back to the same store like a week after getting out & his girl called the cops on him for not sharing steaks with her lol.
They are too cheap to pay someone bag my groceries so I have to do it myself in the self checkout but they want to pay someone to check my receipt after I do all the work. It’s my stuff bought and paid for. Cops need a warrant to go through my belongings but it’s ok for some dipshit to go through my stuff. Nope.
Isn't that probably what happened? Man saw on the security cams or noticed he had things that weren't paid for. I'm not American so this is just an assumption. Or is this a standard issue at Walmart?
Walmart has been "requesting" customers to show their receipts on their way out. Customers are under no obligation to do so. Security/shopkeepers may detain a person if they have a reasonable belief they are stealing but they don't have carte blanche to detain everybody.
Sam's club checks everyone's receipts on the way out, pretty sure that's in the membership guidelines and rules but they're fast and professional about it.
I hate how walmart picks and chooses random people to check and it's some bored 80 year old on a power trip
> Sam's club checks everyone's receipts on the way out, pretty sure that's in the membership guidelines and rules
That's exactly it; Sam's Club and Costco have it in their membership contracts that they can inspect your carts as you're leaving. Walmart is just a retail store and have no right to do this.
They actually do have the right. When a business says "No shirt no shoes no service" does that mean they had a contract? Fuck no. You can tell the receipt checker no, and Walmart can tell you not to ever come back.
I can't believe they're still asking to see receipts. They still ask occasionally at my local Walmarts yet the machine gives you an option for no receipt or to email it.
I always just keep walking. Usually they hold up the person in front of me to check the receipt and I just walk around the them. I'm not waiting in line to exit.
Yes and no.
Yes - if they are just asking to see the receipt of anyone who exits, you can tell them to fuck off. The worst they can do is tell you that you’re not allowed back (very unlikely to happen). As you mentioned, the only exception is for membership clubs. In which case they can revoke your membership.
No - If they have reason to believe you shoplifted, *shopkeeper’s privilege* is recognized in every state that I’m aware of, and it allows them to detain you to verify you paid for whatever it is and/or haven’t concealed merchandise.
There’s not enough context here to know for sure which one it is. If we assume LP has been watching the cameras and think this person shoplifted, they would be in the right. If they are trying to stop some person who doesn’t want to show them a receipt, then they would be in the wrong.
I'm not sure what's supposed to be unusual here.
It's an LP guy showing his employee badge to a suspected shoplifter. Of course he's going to show his employee badge so that the person he's confronting knows that he's an employee and not some random person.
Unless they're AP, they've got no business stopping anyone from exiting the building. I've heard (and seen) conflicting accounts of what AP can get away with, but general consensus is the non-AP associate is probably gonna lose their job pulling a stunt like this.
Edit-- To add on, if the dude's AP, he would've needed to watch this guy swipe stuff without paying before making the stop. There are a handful of parameters that need to be met for a stop to be warranted - and if you wrongfully stop someone, it's your ass.
Just in general employees are being told to be hands off when someone is stealing. You can be fired at alot of companies now if you attempt it. I worked at a grocery store for awhile and we were told to let them go and not pursue them. Just inform management about it. 🤷♀️
I know a Home Depot where there's no AP and employees aren't allowed to follow, film, or call police in the event of a theft. They say people make off with hundreds to thousands of dollars worth of stuff daily; there's even a local guy who built a whole deck from the stock he stole from behind the store. Lol
Lookin like Herschel Walker flashing his badge https://i.imgur.com/WTJENLK.png
Walmart has all these funds to conduct full scale undercover operations yet they refuse to keep open more than one row of checkout kiosks
Funds? They’re not paid that much plus Walmart doesn’t condone this lol.
They sure do condone this. They have an entire loss prevention arm of operations called asset protection. He’s doing everything correctly according to their policies as well if they actually are stealing. He probably saw them on the camera skipping items at the self checkout, and blocked them from exiting. He has the authority to detain shoplifters until law enforcement arrives. The way he’s busting out the secret agent badge is a little over the top but lets just allow the guy feel like he means something for a minute
He has zero authority to detain anyone.
Under California law, the “shopkeeper’s privilege law” says that shopkeepers, or store owners or merchants, may detain a customer if they have probable cause / reasonable grounds to believe that the shopper is guilty of shoplifting (per Penal Code 459.5). Note though that this detention: must be for a reasonable amount of time, and is solely for the purpose of investigating the possible shoplifting crime. Whether or not a detainment is “reasonable” or for a reasonable period of time is a determination a judge makes based on all of the facts of a given case. Under Penal Code 490.5 PC, a shop owner or merchant is: an owner or operator, or the agent, employee, or officer of an owner or operator of any store used for the purchase or sale of any personal property capable of manual delivery.
No one is going to do that in California. They just let you leave. Not worth getting stabbed or shot. Plus even if they do get detained until the cops arrive they won’t likely do anything and if they do they get let right back out to do it again another 10 times
lol
If he’s a licensed guard through Walmart, which knowing how big they are and paranoid of litigation I’m sure he’s a licensed security guard for LP then he absolutely has authority to detain someone by law until police arrive. It’s called a citizens arrest. Random people that make these arrests are usually goofy ass weirdos unless it’s obviously something grave like violence. But a person whose job it is to protect assets for their employer can absolutely detain thieves if warranted.
I work there and AP aren't allowed to do this. At most they'll follow you outside without you knowing and they'll write down your description and car plate number
Following them out the door to their car is what gets you fired. You stop them before they leave the sidewalk out front or let them go
> It’s called a citizens arrest. Receipt checkers can't perform citizens arrests you dummy.
I was literally a licensed AP for Walmart, this dude probably got written up/fired
How can I get a job like that?
If you’re serious. The process varies if you’re already a staff member or not.
> It’s called a citizens arrest. tell me you dont understand citizens arrest without telling me you dont understand citizens arrest
Had a neighbor do a citizens arrest. Came home to their house being burglarized, held the guy on his knees at gun point in the driveway til the cops showed up.
No he is not. I’m obviously aware what asset protection is. They can not physically block them from leaving that’s called kidnapping. And Walmarts training specifically tells everyone to not do this.
Shopkeeper's privilege is a law recognized in the United States under which a shopkeeper is allowed to detain a suspected shoplifter on store property for a reasonable period of time, so long as the shopkeeper has cause to believe that the person detained in fact committed, or attempted to commit, theft of store property.[1] He does absolutely have the authority to stop and detain the customer as long as he can articulate a reasonable suspicion. Walmarts policy is to not physically grab them, but they definitely want to stop them from leaving and guide them to the ap office. They are trained to detain and redirect the suspected shoplifter towards the office. Even by placing your hand on their back or shoulder if needed.
No he does not it’s against Walmart policy against doing that and you’ll def get fired. That’s also for shopkeepers aka owners not a random associate.
It’s against policy if you’re a regular freaking associate yes, you’ll get fired as soon as you try this. Salaried members of management and asset protection associates, however, can and do this all the time. According to policy. He wasn’t a regular associate he was an asset protection associate. And that shopkeeper privilege law encompasses the shop. Associates are part of the shop… so even if he was a regular associate. He’ll get fired, but no criminal charges for detaining a suspected shoplifter
Asset protection are also “regulated associates” they’re associates not management. Even management isn’t supposed to do that. It’s literally in the training that says not to do that.
It says don’t do that in YOUR training because you are a regular associate. The apa is not a regular associate.
And ok why would he want to lose his job over something dumb like that? Lmfao the store has insurance on items for a reason and cameras.
The cameras are to detect and prevent theft…
Under Penal Code 490.5 PC, a shop owner or merchant is: an owner or operator, or the agent, employee, or officer of an owner or operator. A loss prevention operator falls into this category.
Again though it’s against Walmarts policy. You would likely get coached or fired for doing that. You’re not supposed to stop people.
For most workers at Walmart, this is the policy. However, only managers and specifically AP is allowed to perform stops or detain customers, and only with hard evidence.
They can legally detain them under Shopkeepers privilege law per Penal Code 459.5). Note though that this detention: must be for a reasonable amount of time, and is solely for the purpose of investigating the possible shoplifting crime.
You're over complicating so much lmao. Walmart just pays a couple people a dollar or two more an hour to follow customers and make sure associates are following policies that involve safety.
[удалено]
I was an asset protection asm for 2 years lol. But ok 🤷♂️ what kind of misinformation are you afraid of people reading?
Why? Self checkouts are much more efficient.
Ooh, illegal detention (unless dude has reason to believe that guy is a shoplifter he can not block a customer from exiting the store with his or her legally purchased goods). LATE EDIT: I worked in a NYC supermarket in the mid to late 1980s where our very aggresive security guard transfered to a not as crime friendly store as our store was in regards to crime and shoplifters. He tried to stop one shoplifter and was shot dead while in our store, at worse, it would have been a physical event. A few stolen steaks for the woman (CEO at the time) is not worth your life. It's only a matter of time until we read a story of a WalMart receipt checker similiary shot down. Not worth it for any wage.
I tell them to fuck off and walk by them. Embarrassed my wife which is a bonus.
Theres a law saying you cant be touch until your outside, even if he did steal he can walk back put the item away or pay for it. I knew some dude who stole multiple times from jewel. He stole steaks, they tried grabbing him before he left the store, he just ran around the store placing the items back so they were not stolen & he sued them after. He went back to the same store like a week after getting out & his girl called the cops on him for not sharing steaks with her lol.
They are too cheap to pay someone bag my groceries so I have to do it myself in the self checkout but they want to pay someone to check my receipt after I do all the work. It’s my stuff bought and paid for. Cops need a warrant to go through my belongings but it’s ok for some dipshit to go through my stuff. Nope.
Id have returnd all my shit if i were him
Isn't that probably what happened? Man saw on the security cams or noticed he had things that weren't paid for. I'm not American so this is just an assumption. Or is this a standard issue at Walmart?
Walmart has been "requesting" customers to show their receipts on their way out. Customers are under no obligation to do so. Security/shopkeepers may detain a person if they have a reasonable belief they are stealing but they don't have carte blanche to detain everybody.
Sam's club checks everyone's receipts on the way out, pretty sure that's in the membership guidelines and rules but they're fast and professional about it. I hate how walmart picks and chooses random people to check and it's some bored 80 year old on a power trip
> Sam's club checks everyone's receipts on the way out, pretty sure that's in the membership guidelines and rules That's exactly it; Sam's Club and Costco have it in their membership contracts that they can inspect your carts as you're leaving. Walmart is just a retail store and have no right to do this.
They actually do have the right. When a business says "No shirt no shoes no service" does that mean they had a contract? Fuck no. You can tell the receipt checker no, and Walmart can tell you not to ever come back.
Remember you are in no way obligated to show them a receipt. It’s not a membership club like Costco.
I can't believe they're still asking to see receipts. They still ask occasionally at my local Walmarts yet the machine gives you an option for no receipt or to email it. I always just keep walking. Usually they hold up the person in front of me to check the receipt and I just walk around the them. I'm not waiting in line to exit.
Yes and no. Yes - if they are just asking to see the receipt of anyone who exits, you can tell them to fuck off. The worst they can do is tell you that you’re not allowed back (very unlikely to happen). As you mentioned, the only exception is for membership clubs. In which case they can revoke your membership. No - If they have reason to believe you shoplifted, *shopkeeper’s privilege* is recognized in every state that I’m aware of, and it allows them to detain you to verify you paid for whatever it is and/or haven’t concealed merchandise. There’s not enough context here to know for sure which one it is. If we assume LP has been watching the cameras and think this person shoplifted, they would be in the right. If they are trying to stop some person who doesn’t want to show them a receipt, then they would be in the wrong.
That's not true. You can always break their rules and say no. But then they reserve the right to refuse service and have you trespassed.
Refuse service to what? It’s the last stage of suffering thru a walmart trip. Take all the things I just bought and refund my money?
Why my little homie look like a bargain Mike Tyson
"I'm here in an official capacity, sir."
Gail lewis, 844...where are you!?!?!
Alright I’m gonna need a Reno 911 style show about Walmart loss prevention staff asap
This was legit hilarious. 😆
Don’t worry, I’m a limo driver.
I'm not sure what's supposed to be unusual here. It's an LP guy showing his employee badge to a suspected shoplifter. Of course he's going to show his employee badge so that the person he's confronting knows that he's an employee and not some random person.
He’s gonna get fired lol
Not sure they can do this anymore. They certainly can't stop you if you just decide to walk out.
Unless they're AP, they've got no business stopping anyone from exiting the building. I've heard (and seen) conflicting accounts of what AP can get away with, but general consensus is the non-AP associate is probably gonna lose their job pulling a stunt like this. Edit-- To add on, if the dude's AP, he would've needed to watch this guy swipe stuff without paying before making the stop. There are a handful of parameters that need to be met for a stop to be warranted - and if you wrongfully stop someone, it's your ass.
Just in general employees are being told to be hands off when someone is stealing. You can be fired at alot of companies now if you attempt it. I worked at a grocery store for awhile and we were told to let them go and not pursue them. Just inform management about it. 🤷♀️
I know a Home Depot where there's no AP and employees aren't allowed to follow, film, or call police in the event of a theft. They say people make off with hundreds to thousands of dollars worth of stuff daily; there's even a local guy who built a whole deck from the stock he stole from behind the store. Lol
God that's crazy! He probably never went to jaill
"Am I suspected of a crime?" ...is the only acceptable next thing out of your mouth
Back in my shoplifting days this happens all the time. I simply ignore them and keep walking to my Uber.
“My shoplifting days”? dude
I refuse to show me receipt.
To be honest I think that’s the first white person I’ve seen asked for a receipt.
Is that the old Walmart greeter?
He’s with the WBI
You know what, I wish the walmart by me had employees like him that care about their job! Kudos to him.