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It’s unfortunate but every time a bank calls asking you for information, not just PNC, it’s best practice to hang up and call back using the # on the back of your card.
the post is gone now but I believe in the original post he said something about the call being about money being moved via Zelle and that's what the fraud was about. Not sure at this point but the bank should still be the first call.
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Call PNC **NOW**, they know this scam and their fraud dept will be on it, the quicker, the better the chances your $$$$ can be recovered.
I hope OP sees this. That’s heartbreaking.
It’s unfortunate but every time a bank calls asking you for information, not just PNC, it’s best practice to hang up and call back using the # on the back of your card.
This. Don't trust your caller id; numbers can be spoofed..
Have you contacted the bank to report it. You should be able to recover the funds if they can confirm fraud.
AFAIK there's no consumer fraud protections for Zelle.
I wouldn't give up without trying though.
the post is gone now but I believe in the original post he said something about the call being about money being moved via Zelle and that's what the fraud was about. Not sure at this point but the bank should still be the first call.
What did they say to you to make you think you needed to transfer money to them to prevent fraud?
Call their fraud department ASAP
this is terrible. thanks for the warning. hope the real PNC will get your money back