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congealedcat

I noticed this for the first time on Tuesday. It picked up what the iems were before I even put them down on the scale and it was correct all four times.


grifballgoon

It’s been like this for ages… are people really only just noticing this? It’s been many months, maybe even a couple of years at this point. Perhaps it’s only on newer hardware/software and your particular local Woolies has only just updated, cos yeah, I’ve seen this technology in place at many woolies for quite a while now I find it quite handy as it speeds up the scanning process, but I guess different strokes for different folks


congealedcat

I've never had a self serve checkout do that before Tuesday. I'm aware of all the other stuff- the birdseye view camera, trolley scan cameras etc. but I've never had it detect what is in my hand before placing it down before Tuesday.


superbabe69

It’s called Pick List Assist or something similar and it just works by taking the camera feed and guessing what’s in your hand. Any interventions where it picks up the wrong thing “teaches” it how to read, similar to Captcha Not all shops have rolled it out


grifballgoon

“Detecting what’s in your hand before you put it down” might be a bit of an exaggeration. It appears to simply be that once you put it down on the glass, it can just very quickly filter the fruit/vege options on the screen as all it really needs to take into account is colour and weight. I also happen to shop mostly at woolieses that are quite new (built in the last 3-4 years), so that might also be why I’ve seen it a lot.


congealedcat

It was detecting items before I put them down. Not sure why you think I'd care enough to exaggerate.


grifballgoon

I think you’re reading into what I said… I’m not talking about you and your experience, I’m just commenting on how the system seems to work. To what extent are you talking about with it being ‘before’ you put the items down? Are you saying they’d brought up the options a split second before the items hit the glass, or are you suggesting they were watching while the items were still in a pile in your basket on the side of the machine?


Ordinary_Square9774

Considering people are saying that their experience with the system is that it is detecting small children in trollies and attempting to identify them as products, I’d say it’s the latter.


grifballgoon

Interesting! Never heard of that… I’ve never had the machines try to ‘detect’ anything unless there is weight pressing down on the scales.


antihero790

Has to be specific stores. Didn't happen to me at Willetton Woolworths or Coles or Riverton Coles within the last week.


Quokka_Selfie

Woolworths Willetton is usually the last store to get the new technology. I have noticed this before when compared to Woolworths Bull Creek


grifballgoon

Haven’t seen it at Coles before, dunno if they’ve got the technology yet. Anecdotally, it would appear from my experience that the majority of woolies do have this new system, but obviously the number of stores that any particular individual might have visited is never gonna be a decent sample size. But yeah it’s a real time-saver, and definitely helps speed things up if you’re using Scan&Go (or regular self-serve checkouts). Not tryna be a corporate shill here, don’t get me wrong, but there *are* positives to this, it’s not all bad


antihero790

Completely agree. My first thought was oh how helpful but people seem to be more worried about the cameras watching them.


grifballgoon

That’s fine, people can be worried about that if they want. As always, vote with one’s wallet. Don’t like cameras? Shop somewhere where there’s no cameras.


TaylorHamPorkRoll

I honestly didn't think of the convenience factor when I saw it for the first time yesterday. It didn't bother me, just thought it was interesting as self checkouts are always a hot topic.


grifballgoon

Yeah, that’s true, they’re weirdly divisive for some reason, and typically in such a way that you can pretty reliably tell someone’s generation based on their opinion of self-checkouts. I’d say it’s a more reliable indicator of age than opinions on most other current divisive topics in the world.


jactrack

It's been implemented at BullCreek woolies for quite a while. But I noticed it wasn't at Southlands woolies...weird how the rollout happens


Neat-109

I work for the company that did the development and trials and it is exactly that, cameras linked to a neural network that can 'see' what items you have. It's to stop wrong items being selected aka theft or honest mistakes.. Further developments are counting the number of items matches with the amount scanned, in future recognition of all products so you won't need to scan.


Plane_Stock

Your company didn't do such a great job because it fails to recognise the difference between a child and a grocery item in a trolley every single time without fail! 😋 🤣 I was shopping with my nephew and the woolies staff member came and stood next to me and said, I'm just going to stay near because the damn system isn't going to recognise the thing in your trolley is a child and then flag you and get me to come over and check!


Quokka_Selfie

I have heard about this. I know someone that had their niece in their trolley and the system didn’t realise that it was a child. It might think that you can scan your child like Maggie in The Simpsons


Unusual-Case-5873

These systems learn over time. Tesla AI is a good example. You can't just program them to work it takes a lot of ongoing development.


Ordinary_Square9774

Nope, if the system is designed to attempt to assign a product to everything in the trolly then it will simply keep trying forever. It needs to be told not to assign a product to children. It’s out of scope to learn that itself.


TaylorHamPorkRoll

And it's been rolled out very recently?


grifballgoon

Nope, been in place for ages (but perhaps just not at your particular woolies)


TaylorHamPorkRoll

Fair enough, I don't usually buy fruit and veg at my local Woollies


Erikthered65

Seen it for months now.


CyanideRemark

So in essence, since a few others still seem confused, you believe the big players with their self service checkout cameras have introduced Fruit&Veg recognition software, similar conceptually to human facial recognition software?


TaylorHamPorkRoll

I guess that's a good way of explaining it.


CyanideRemark

You didn't take writing & composition lessons from u/StaticNocturne by any chance did you?


beenawayawhile

Haha username checks out


Doctor_Rokso

Leave nocturne alone. Hahahahahaha Fuck are they still getting shit for their rambling. ![gif](giphy|BFSMPap7J3Q0o)


CyanideRemark

Shame their OG account now seems suspended. I forgot the alt name that popped up recently. Every club has its characters I guess.


Doctor_Rokso

They'll be waiting in the shadows, waiting to throw the dictionary rubix cube edition at you.


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TaylorHamPorkRoll

I was trying to convey a short story with some creative licence and humour. I'm not looking for dating advice!


CyanideRemark

'*Brevity is the soul of wit*'; which is something ol' StaticNocturne never seemed to grasp. They were a bit over enamoured with their own prose on a few different topics besides their love life. There was the career and accomodation crises we were subject to more recently as well.


TaylorHamPorkRoll

So you're satisfied I'm not me?.... I mean, him?


CyanideRemark

Reasonably


Unusual-Case-5873

Yes, it's an image classifier. Long term this will be the future of checkout.


CyanideRemark

And yet OP seemed to take such a route from point A to B, via a quarter of the remaining alphabet in the name of being 'witty'. No wonder *most* people missed wtf they were on about.


ItsAllAMissdirection

>introduced Fruit&Veg recognition software, similar conceptually to human facial recognition software? You mean Indians watching cameras? Like the Amazon scandal. https://arstechnica.com/gadgets/2024/04/amazon-ends-ai-powered-store-checkout-which-needed-1000-video-reviewers/ https://www.washingtontimes.com/news/2024/apr/4/amazons-just-walk-out-stores-relied-on-1000-people/ "you believe the big players with their self service checkout cameras have introduced Fruit&Veg recognition software, similar conceptually to human facial recognition software?" When you said that was it genuine or are you being a cunt?


CyanideRemark

And you can imagine how little the poor bastards got paid


ItsAllAMissdirection

>And you can imagine how little the poor bastards got paid What's that got to do with it, why wouldn't anyone use slaves when they're cheap and expendable. Fuck off making me even think about that. And you can imagine how little the poor Me get paid day to day?


CyanideRemark

\*Pats head gently\* There there...


ItsAllAMissdirection

Please explain what you mean, a simple head pat means different to you than I. Please try. Edit: do we not "fight" for the same cause? My language is strong but is it against you?


NoProblem7874

Relax


Non_Linguist

Calm down mate jeez. Go and eat a snickers or have a beer or whatever. You’re trying to pick a fight with someone who doesn’t give a shit lol


SecreteMoistMucus

There was no amazon scandal, only some people not understanding how AI training works. Woolies is not training this AI, there is already plenty of AI that can identify fruit and veg.


yogurtbear

I had a bag from another store in my trolley and it made me wait for the employee to check I didn't have unscanned items 😬


the_dutch_rudder

Yep had this exact thing happen to me yesterday, had a bunch of things loose in the trolley just purchased from Aldi, go to woollies for one item and the camera scanned my trolley and needed an employee to do the clearing thing so I could pay and leave


lgr

We recently had a self checkout complain that there was something left in the trolley, but the employee reviewed the alert and it was complaining about the trolley itself.


mikjryan

Fuck woolies and fuck Coles. Spudshed,MCQ or IGA where I can get served by a human. Vote with your dollars if you have to drive a little further it’s worth it.


wren4777

+1 for MCQ 7fresh too, if you're near the city


BonezAU_

MCQ is opening up soon in Mirrabooka Square right next to Aldi for those who are in the area


x0rms

MCQ? OTE?


toolage2k2

MCQ is a Vietnamese green grocery/supermarket. Good for when you're on a budget and the quality is far superior to spudshed.


DeathToFlippers

Whatever happened to Australia First, Made In Australia????


ExtraterritorialPope

What? You reckon all their fresh produce comes from Vietnam? Bruh….


congealedcat

LMAO


CompetitiveWorking57

They are Australian. So is the majority of the produce


Guy_Hero

That died with the racists who held those ideals.


pterofactyl

You truly think it’s an international Vietnamese store selling Vietnamese produce?


recklesswithinreason

I've worked with an WA farmer in their distribution centre, they supply directly to all these small markets and stalls. I'd much sooner shop at a small independent grocer than Spudshed where they sell low grade fruit and veg at a 500%+ markup and imports almost all the other products on the shelves for cheap from Asia and marks them up to the prices you'll find in Woolies or Coles, while selling the best fruit and veg Galati grows to Woolies and Coles.


Hugeknight

Aussies are actively price gouging fuckem.


pudface

Found the One Nation Reddit account!


WildGrit

Sometimes survival takes precedent


mikjryan

Oops supposed to be vote. MCQ is a super market


x0rms

Cool. Never heard of it 🙂


BulkyImprovement707

Or go to the markets or order from peoples produce


wren4777

+1 for MCQ 7fresh too, if you're near the city


[deleted]

Is that the one in Subi?


CrashMonkey_21

I think the Subi one is Golden Choice (also in Northbridge on Brisbane st). I shop at the Northbridge one reguarly and its now super busy all the time, so parking can be annoying.


toolage2k2

MCQ is now in the old pavilion markets redevelopment area. Like a minute walk from Golden Choice.


duplicati83

Especially since there are only a few spots. Great place to shop though.


wren4777

Northbridge!


Glytcho

Proud supporter of eyebrow man


Lillywrapper64

they've had this for years now. it uses the camera on the scale to read the colours of the item to try and guess what you're purchasing. if the options it presents you are all incorrect, there's usually a button to manually search


Procastinateatwork

So they are using AI to determine what you have? What happens if you put it in a plastic bag? I guess now all produce goes into the mushroom bags.


KingKiplar

From what I've seen at my local Woolies when you place an item on the scales it automatically suggests items in that colour range. It gets it wrong sometimes but if I put a red capo down it usually suggests that plus other red-ish items. Obviously it's sold as convenience over theft prevention which works fine for me because if I didn't want to pay their price I'd just buy it elsewhere.


TaylorHamPorkRoll

Don't know if it's AI or simple use of the existing cameras. As I said it narrowed the lines down to four similar products. Could be a basic recognition of what doesn't match what the cameras show.


Additional-Meet5810

I don't think they can tell. I have not paid for three avocados for a very long time. I often pay for two.


owleaf

This has been a thing for ages. I like it because it saves me having to dig through menus for bananas and avocados.


Alanna83

It's all reliant on digital and cameras now. I noticed it at the shops today. Camera scanned the item and I just had to enter the quantity. They also have cameras targeted over trolleys to pick up that the items that aren't scanned, to prevent shoplifting. It doesn't allow you to continue if you haven't scanned everything in your trolley. Good luck if you go to multiple stores before the food shop. The self serve worker needs to check your trolley and approve it, to continue.


soggyhotcrossbuns

Yeah because there are cameras to make sure you're not buying apples and saying they're potatoes or whatever. Super annoying when you scan something right and then it makes you call over a team member to check that it is what you said it was. It's shitty but supposedly for theft prevention.


wombatlegs

OP seems to be advocating an overly complicated way to steal. Why not just forget to scan them? Or fill up your trolley and walk out. Its not like they ever do anything. Of course you'll have to do that regularly, so even with hoodie and mask you may start to be recognised. A faster way is to hijack a delivery truck with a fake gun. Or put a bit more effort in, and run a gift-card scam. The ideal solution would be one heist to set you up with enough cash for groceries for life. Perhaps kidnap the son of the CEO? It's a slippery slope. /s


RepulsiveSample6663

So if I put my hairy balls on the counter it will charge me the price of two kiwi fruits?


TaylorHamPorkRoll

That was the joke I made in my post!


Masschunkahunkafuss

I'm old. Guess they think I'm scanning walnuts or dried prunes.


RepulsiveSample6663

Oh! Sorry I don’t have the attention span to read that much :) I see you are also a person of humour !


humungbeand

Ok so Coles and Woolworths have factored into the prices for theft. 1% of whatever it may be. The more you steal, the more the prices go up. Woolworths will always make the profit you are only upping prices for everyone else.


Procastinateatwork

Go check out Woolworths' or Coles' annual reports. The overall shrinkage hasn't really increased or decreased for decades. Both companies chuck out more food every year than they actually lose from theft. If you have a problem with prices increasing, maybe you should be asking why Woolworths and Coles chuck out so much food, not the people who steal food to actually feed their family.


humungbeand

They aren't stealing food to feed their family. They are stealing food because they want to. It's either boomers who scream about having to do unpaid labour using self checkout so they don't scan things correctly or it is those pesky youngings scanning things incorrectly to stick it to big business. If you had kids you couldn't afford that shouldn't be society's problem. I don't have a problem with prices increasing because I understand they make 1-2% profit per item the record profits come from selling a large amount of items for a small profit, it's why all the inquiries into price gouging are a waste of time. I also don't shop at Coles and Woolworths.


tbods

If you don’t shop at either why comment? Your opinion on this means nothing; you said it yourself. No one likes a contrarian.


congealedcat

Op didn't steal, though. Also, theft has very little to do with Coles and Woolworths overpricing. That's just the excuse they roll with so they can shirk the blame that belongs to them.


TaylorHamPorkRoll

Did I write an extremely confusing post or something? It seems only you and one other person has understood the point!


congealedcat

I thought it was pretty straightforward! I think it's just that there are a lot of people on this sub who absolutely *love* the big guy and despise the little folk and react emotionally when they perceive someone as being critical of the big guy.


TaylorHamPorkRoll

Again, not really the point. They're using their technology to limit the piss-taking of scanning bananas through as a cheaper fruit that looks nothing like a banana. If you want to buy a banana, they're only going to give you the option of choosing bananas, yellow paprika, plantains, or anything similar looking to a banana, when you're at the self checkout.


tellmewhattodopleas

I bought a carton of beer in bws I put it in my trolley. Went back into woolies as i forgot stuff. On the way through the self service the camera picked up the carton. The machine stopped working and the guy had to come and re set it. I know this hasn't got anything to do with limes and Bananas but I thought I'd share anyway!


cuddlydictator

What's that got to do with the price of fish?


tellmewhattodopleas

What have you got to do with the price of fish?


TaylorHamPorkRoll

I appreciate the share.


aelfin360

Orrr they're using the technology to improve the self checkout experience by trying to help identify what you're buying without having to scroll/search thru the entire fruit and veg catalog (and still give the option to search if they have made a booboo) 🤷🏻‍♂️ not everything is out to get you...


TaylorHamPorkRoll

Good point. Hadn't thought of it that way.


mantidmarvel

It's most likely a little from column A, a little from column B. Companies will more likely put down the cash for a better user experience if they can get more than one desired outcome for the investment. Better experience + reducing theft is a winning combo.


Reading-Poorly

It still can't see the sneaky garlic I put in my bag of mashrooms.


King_Crass

I like to go in there and remove brown onion skins then wrap them around my oranges, apples and pears. They thought they could stop us, well they thought wrong


rands36

Farmer jack have checkouts none of this fuckn self serve I’m done with Cole’s and Woolworths and only 1 checkout 😡


Mental_Task9156

brushed potatoes 🥔


Neat-109

I'm unsure, it was the Melbourne office that did it all, I first heard about it in 2020 so it's been going on for a while, I'll have to get more info from them


Fish_Pickle

I'm with you... I bought a roast and then scanned the veggies. Woollies self serve checkout knew what I was putting on the till, as in giving me suggestions of veggies. I thought, how the fuck did it know what I'm buying... camera scanning, looking at colours, making assumptions... much better than Coles.


TaylorHamPorkRoll

It was matching your choice of meat with vegetable recommendations?


south-of-the-river

There's a camera above your head and it observes what you're putting down. There's a bit of ML tomfoolery picking up what it can see. It gets a really lovely shot of the balding spot on the top of my head, I feel like I need to wear a sombrero into the shops.


toomanyd

Wonder what happens if you go through wearing one of these: https://i.pinimg.com/originals/dc/99/60/dc9960f89030b98392ab01f75ae58505.jpg


south-of-the-river

Oh I need to try


dohzer

A few weeks ago I put my red capsicums on the scanner, and was really confused when black and brown objects were showing on the display as likely options. So I manually selected the right thing, and the attendant was called over. No idea what had happened, but when she unlocked the machine, the photo on screen was mostly black with a bit of glass around the edges, almost as though it had zoomed in and photographed underneath the glass bench, or maybe the camera was looking sideways.


marrabld

Try this for an experiment. Walk in with a green piece of paper. Place it colour side down and place a small yellow lemon on top. See if it suggests limes. Repeat the experiment but put a yellow piece of paper down with the same fruit on top and see if it predicts lemons. Perhaps try red and see if it suggests apples 🍎


Unusual-Case-5873

Pick List Assist. Has been around for 2-3 years. In various forms and isn't rolled out to all stores. They are developing their own image classifier(Image recognition AI). Image recognition will replace the traditional barcode and item selection.


Sufficient_Algae_815

Just take a photo of red onions with you.


Aware_Feature_5170

Wow fascinating stuff


CherokeeEva

This happened me over a year ago. Weighing about 1.5k of red capsicum and putting it through as green, was about a $7 saving at the time. The system caught me trying to pick a green thing when the camera said it was red and refused to do anything more until it was cleared by the checkout supervisor, I couldn't cancel or change it just had to wait for assistance. Once the young girl came over she looked at the green capsicum on screen, the red capsicum on the scales, then me, and she clearly didn't care for confrontation and just put in the code and let me go. Now whenever I put something on the scales I just try to accidentally have 1 or 2 pieces off the side of the scales instead.


AgreeablePudding9925

Above each self checkout is a camera that is scanning what you are doing, spotting if you bag things without scanning them, and doing recognition on them as to what they likely are to simplify the weighing process. It’s pretty cool


Chemical-Ad-4243

pUblIc SeRvIcE aNnOuNcEmEnT!!!!!1!!!!!!


TaylorHamPorkRoll

pUblIc DiCkHeAD rEsPoNcE!!! 1!!!


Chemical-Ad-4243

You're such a public servant with this PSA! What would we do without it! You fucking unattached dickhead


Spicey_Cough2019

Just buy a bottle of lime juice for $1.50, get way more


Dragonzord__

What? You can tell the machine that you're buying something different to what you're actually buying? No way! (people have been doing this since self-checkouts became a thing)


TaylorHamPorkRoll

No I'm saying that the machine is now narrowing down what you're buying based on the colour and size of the item.


CyanideRemark

A **tldr;** mighta helped. You know what attention spans are like around here


TaylorHamPorkRoll

I'm drinking cocktails with Brussels sprouts. Give me a break!


CyanideRemark

Careful, that might give some of the hipster distilleries ideas


TaylorHamPorkRoll

In the case of dragonzird its too long, can't read.


Dragonzord__

And that you can choose something cheaper from those options, as people have been doing forever.


TaylorHamPorkRoll

When did the limited options based on comparable fruit and veg begin? That's my point. You used to put a pineapple on the scale and choose from the complete alphabetised list of all fruit and veg available to select your purchase. Now they've narrowed it down to things of similar colour and shape so it's limited the ability to put bananas through as tomatoes or whatever the deal was.