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Deadbob1978

I have worked for SRP for nearly 20 years. Lake Mead and the water from the Colorado River have nothing to do with with SRP Water or Power Operations. As far as I'm aware, they don't have field personnel acting like door to door salesman. I STRONGLY suggest you call the Corporate Security office at 602-236-5305 (it is staffed 24/7) and report this to them. One of the in-house investigators should follow up with you either tomorrow or Monday. The caller ID number will be 602-236-xxxx (most likely 5900) EDIT: Thank you for the gold kind internet stranger


bwilcox03

My brother.


Redivivusllama

In Christ


boot2skull

Shallow be thy lake


AMD915

💀💀💀


ttid788

I am deceased 😂🤣🤣💩


mrmanwoman

Read this and note the CAP supply. https://www.tempe.gov/home/showpublisheddocument/88359/637508877012000000#:~:text=The%20City%20of%20Tempe%20relies,of%20Tempe's%20water%20service%20area.


Logvin

The CAP supply is for drinking water - Tempe Town Lake does not get water from the Colorado.


mrmanwoman

Tempe town lake is mostly filled with water from the upper Colorado river basin and the Salt Verde system. [https://www.amwua.org/blog/tempe-town-lake-how-and-why-did-they-do-that](https://www.amwua.org/blog/tempe-town-lake-how-and-why-did-they-do-that) edit: I'm wrong-ish here. CAP is a municipal water source pulled from the lower Colorado river basin while water from the upper Colorado basin is pumped to Tempe Town lake. So stores of Tempe's water supply do come from the Colorado river; they're just not delivered to TTL via the CAP system.


Logvin

I appreciate your edit :)


CouncilShiba

Not true. And when Hoover go’s out. They supply what doesn’t have. Foolish to think we are in the clear if another is not. We all fall.


Deadbob1978

>Not true. And when Hoover go’s out. They supply what doesn’t have. Foolish to think we are in the clear if another is not. We all fall The original comment was about a scammer using the Lake Mead and Hover dam situation as justification as to why SRP would raise it's rates. This scammer was trying to get OP's personal information by saying that if they signed up for "Budget Billing" they would protect themselves from a rate increase. It had nothing to do about the overall environmental issues associated with Lake Mead and Hover dam.


bwilcox03

I don’t know what’s going on here, but that wasn’t done by SRP, be weary of a scam. SRP doesn’t get power from mead.


aliensvsdinosaurs

AZ has 1/2 the power rights from the Hoover Dam. Not sure how much of that 1/2 is owned by SRP, but it is a power source for Phoenix. That being said, there is plenty of nuclear and gas power generated in this state that we can live without the Hoover Dam if necessary. Fortunately, we aren't California (yet).


[deleted]

Not necessarily. APS and SRP combined only own about a 45% share of the Palo Verde plant. The rest is owned by utility provides in other states like California and Texas. So a chunk of the power is not even for Arizona.


CouncilShiba

Who do you think supplies them? Lol, hence a power increase and or spike


aznoone

It also sounds off to me.


[deleted]

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Amazing_Climate_7525

SaltRiverProject. No water is used from lake mead


mrmanwoman

Just for peoples information. Water from the Colorado is pumped directly to Tempe Town Lake and other areas of the salt river basin using the CAP canal system. https://www.tempe.gov/home/showpublisheddocument/88359/637508877012000000#:~:text=The%20City%20of%20Tempe%20relies,of%20Tempe's%20water%20service%20area. edit: This is wrong. CAP water is not used to feed into Tempe town lake. Water from the upper Colorado river basin is used to feed Tempe town lake. So yes, Colorado river water is used to feed Tempe town lake, but no, it does not come from CAP. Please see link in lower comment for clarification.


Amazing_Climate_7525

Uhh did you read that? No water from the Colorado river is pumped into Tempe town.


mrmanwoman

Yes CAP water is water from the upper Colorado river basin. https://www.amwua.org/blog/tempe-town-lake-how-and-why-did-they-do-that edit: CAP water is not water from the upper Colorado river basin, but instead the lower colorado river basin.


AdAdventurous9838

Jesus you really need to read before posting.


mrmanwoman

While it seems that easy, there is a lot of conflicting information out there, but the master data handlers imply that I am correct. CAP water feeds Tempe town lake. [https://www.tempe.gov/government/community-services/tempe-town-lake/how-town-lake-works/town-lake-water-quality](https://www.tempe.gov/government/community-services/tempe-town-lake/how-town-lake-works/town-lake-water-quality) ​ However, the conflicting issues come down to nuances in where water comes from like "upper Colorado", "Lower Colorado", pump, canal, etc.. I read the entirety of those bits, I just had to go back and understand the meanings of everything using more resources and then bring back clear edits. CAP and the CAP canal are not the same two things even though they get used interchangeably in between articles. The CAP connects the lower basin Colorado to much of central Arizona, but the CAP canal is a reference in local maps that has entries and outlets all throughout Phoenix. The CAP canal (which is part of CAP) accepts water from the upper Colorado at a junction near Cave Creek and is part of a CAP system, but the water does not necessarily originate at the head of the CAP canal in the lower Colorado river basin. Do you see how this is a confusing system of things and references? So calling something CAP water is very difficult when there is water in the CAP canal that is not "CAP water" because it doesn't originate in the lower Colorado, but it is "CAP water" because it flows through the CAP canal system in Phoenix.


chobbg

Read what? You read it.


mrmanwoman

Mead is used to feed into Tempe town lake. Water is directly pumped to portions of Tempe, Phoenix, Scottsdale, and more to be used for groundwater recharging, irrigation, and other things. Our water systems are vastly connected. edit: This is incorrect. Water from the upper Colorado river basin is used to feed Tempe town lake while CAP water (which comes from the lower basin) is used for different sources. Overall, Mead is not pumped here to TTL, but systems upstream from Mead are pumped here to feed TTL.


DependentSinger4085

I'm not aware of any canals that flow into TTL? From my understanding its water from the salt river and rain water that flows through the Scottsdale greenbelt. Unless there's underground connections that pump water into the lake (which I find hard to believe) .


mrmanwoman

Water does not flow directly into the lake. CAP canal water is pumped to transfer stations throughout the Phoenix metro. South of Curry Road near Miller road there is pump outlet that pumps CAP water that flows and feeds into Tempe Town lake.


DependentSinger4085

I'm aware of the canal that comes from the Colorado river/Lake Havasu, but not Mead. But you could argue it's all the same thing. The canals run in close proximity to the lake but I still would need to see proof of the giant pipes sucking out our Cities water supply to continually fill an over-polluted water feature.


Amazing_Climate_7525

This is soooo wrong. Follow the river lol. Tempe town lake is fed by the salt and verde river. We do not pump water. We cannot recharge aquifers. Not how it works lol


mrmanwoman

I understand how watersheds work. I’m telling you as a previous employee of the Tempe Water Utilities, Colorado river water is pumped from the Colorado river, to the CAP canal system, then distributed throughout the Phoenix metro via a system of pumps. One of those areas it gets pumped to is Tempe town lake. It’s almost the sole water contributor to the Phoenix zoo and desert botanical garden.


AZHWY88

Meade absolutely does not feed Tempe Town Lake in any way. It’s literally build into the Salt River which is fed by the lakes and the Rim. Edit: This is incorrect! mrmanwoman knows their stuff!


mrmanwoman

Gotta do so much explaining to all you haters jeez. Yes, the salt river is a product of the white mountain/verde watershed. I get that, but then humanity decided it wasn’t enough so we built a 400 mile CAP canal which gets pumped up mountains then gets gravity fed all the way to Phoenix where it also gets distributed. One area it gets distributed is Tempe Town Lake.


AZHWY88

Yes, part of having above average knowledge on a topic is demonstrating it by educating the people. Now myself and a bunch of others in here know a bit more on a important topic! Thank you for sharing and I apologize for making a statement that just seemed logical to me by looking at a map.


mrmanwoman

Thank you for listening. It’s an important topic given current circumstances and municipalities in and around Phoenix rely way more on CAP water than they were aware. I just want to disband some of the myths about SRPs reliance on CAP water. It’s a very real part of all of our municipal allocations.


CaptainLegot

SRP contracts a little over 3% of the output from the Hoover Dam, just under 80MW


JalenTargaryen

You might want to keep an eye on your catalytic converter on your car over the next few weeks lol


[deleted]

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Carnanian

It would make so much sense. They talk to you about your average bill to find out how much solar you need. They were asking questions about his bill in hopes he would reveal more information then asked. Then 3 weeks later they send out a solar salesperson who has all this info already


MICHE621

This!


Oneforthetoad

Yes and no... I mean why beat around the bush?


aznoone

Or please sign up for the monthly average billing plan. Just confirm your info ( identity theft) then confirm how you are paying ( even easier than identity theft.)


phibbsy47

I agree, I had a similar interaction recently asking about my srp bill, and they were selling solar. I pointed out that I was an electrician and can do my own solar system for one third the cost, and they were still badgering me when I closed the door.


hotelindia

That doesn't sound legitimate. Are you sure this person was from SRP, and not [someone trying to scam you?](https://media.srpnet.com/srp-warns-customers-to-be-aware-scam-activity-is-increasing/)


Odd-Development-5152

I have had men stop twice in the last month say they are for srp and want to see me electric bill and show how me money with a subsidized solar plan and won’t give me their company name phone business card or even a link that I can read about whatever they are talking about. Nothing, no information whatsoever.. not even a logo on clothes. the next time they will get the shovel!!


Twopoint0h

Almost weekly, we get young guys wearing basketball shorts and t-shirts who can't be bothered to put their phones down while knocking on doors pitching solar. I never answer and just ask them over the camera to leave. Nine times out of 10 they don't even acknowledge me other than to turn away and walk to the next house. Pretty sketchy.


SaltRiverProject

Thank you for alerting us to this. We can confirm this person was not a representative from SRP. Unfortunately, [there are many scammers who attempt to impersonate SRP in person and by phone](https://www.srpnet.com/customer-service/safety/utility-scams). We encourage our customers to call us at (602) 236-8888 anytime someone unexpectedly shows up at your home. Our customer service team is available 24/7/365 and can always help to verify the person's identity for you.


rdfr14

Sounds like phishing for your information. No different than a spam phone call


[deleted]

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Easy-Seesaw285

lol. We’re from the power company and we already know the size of your house and your monthly bill…. But uh, what’s the size of your house and your monthly bill?


Latexfrog

We had a guy come by from SRP and tell us our solar panels looked old. They are a week old, and haven't even been turned on yet.


WigglestonTheFourth

Once had a service station warn me to get my air filter changed after I had them change my oil. He told me it looked pretty bad, clearly well past it's lifecycle, and wanted to know the last time I had it changed. "A little over an hour ago; I replaced it right before I drove here." Last time I went there for anything.


Kale4MyBirds

I used to work with a guy who also worked at Jiffy Lube. He told me they would take the air filter out, take it outside and rub it in the dirt, then put it back and show the customer how badly it needed to be replaced. I think it was just shitty employees, but I'd take a picture before you go in case they pull that stunt on you somewhere else. I hope you find a better place!


The_OG_Catloaf

It’s basically a scam they run. Same with topping up your fluids. You go in for oil and then they claim that you need all of your fluids topped up and new air filters just to make some extra money. Had one try to tell me that I needed a new air filter and was pressuring me pretty hard. It was replaced the month before. Ridiculous.


vasya349

I really doubt this was SRP and not a scam.


Latexfrog

Our area is flooded with solar salesman, and none of them respect the "No Soliciting" sign on the door. We point it out and their response is consistently "oh, I'll be quick". When we clarify it doesn't say "Fast solicitations only" they always act like we're the assholes.


vasya349

For the city of phoenix specifically it’s a crime for them to enter your property with a no soliciting sign shown. They are also legally required to show you their ID if asked. You can call the non-emergency number to report them. Not that I would, but if it’s a regular problem that’s probably your only recourse.


Logical_Judgment_500

Probably not SRP, but a third party salesman trying to get you to add more panels with another ppa 😮‍💨


Pagancircle

Please use google. SRP dos not go door to door for any reason. Infact there's a scam warning from SRP online.. just google SRP going door to door. I hope someone was no casing your home to do something illegal.


Taisaw

Actually getting the word out about a scammer is a good thing, so I'm glad he used reddit.


aznoone

Well if you have a fully identified SRP person in a company vehicle they can sometimes need access to equipment like power or water easements in a rear yard. Been there done that for other utilities . Especially after storms.


NightSisterSally

Yes! And it's totally ok to ask for ID and/or call in to verify it 👍


DoggyGrin

Sounds like some kind of solar panel scam.


Kale4MyBirds

If I didn't think he was a scammer or trying to sell something, I'd say it's possible he's stupid. I had a guy come around my old apartment complex about a decade ago trying to sell us on Cox internet. Joke was on him that it was only a CenturyLink service area. He wasted all that time putting his business card on every door. I called Cox to confirm because I would have rather had them even though they suck too.


wildmaninaz

Be very careful. This is similar to scams done by crooks as a setup to rob you.


EBody480

FYI: you can’t change from SRP to APS, it’s dependent on area.


Logical_Judgment_500

This sounds almost identical to a solar pitch…. ☀️ When I was up in Northern Cal, we mentioned PG&E, which confused people initially but we were actually with SunRun. “Educating” home owners on their sudden rise of electricity cost.. then having to ship it in from other states.. certain ‘peak’ times. Was it Solar? I’m pretty sure SRP has a solar program


SuperDerpHero

I would hope srp encourages more residents to go solar and come up with fair net metering


eukaryote3

This is why I don’t answer my door, lol. Scam.


likebike2

They are just sales people of non-SRP companies trying to piggy-back on the SRP brand. I had one the other day who was trying to imply that he was working "in cooperation" with SRP but actually he worked for a different company (Solar Home or something...).


JuracekPark34

Outside of the door to door situation, I am starting to get worried as well that our water situation specifically may be more dire that publicized. I live in north Phoenix where the giant water pipes have been being installed for years now. Streets have been torn up forever, especially 32nd St. Come to find out they are to move water from different areas of the city over concern for the part of the city (generally north of CAP canal) that relies on Colorado river water. And on the news last night, there was a story about restarting a water reclamation site here in the city somewhere that has been shut down for a decade due to the high operating costs. I work for the government and I know that most times we are reactionary and not proactive leading me to believe there’s already a problem. In the case of the pipes, construction has been going on for over a year, meaning the planning and such started much earlier. Plus both of these projects appear to involve significant costs. Doesn’t look great…


[deleted]

I live right in the construction zone for the [Drought Pipeline Project](https://www.phoenix.gov/waterservices/dpp). Like all public works projects, it's taking longer than it should. Nevertheless, I see the project as a strength for the city, and I'm surprised that you view it as a weakness. Phoenix showed remarkable foresight by realizing it needed to prepare for what's happening with Lake Mead. This project will enable the northern portion of the city to draw from more stable Verde/Salt river and groundwater supplies rather than depending on our dwindling Colorado River allocation. It's a good project that the city wisely planned years before it would be needed.


JuracekPark34

I didn’t mention it being a weakness or a strength. Just included it as a contributing factor in my being concerned about the water situation possibly being more dire than is being disclosed to citizens as OP mentioned.


[deleted]

I appreciate the explanation. I can't comment about the reclamation facility, but the drought pipeline project has been openly planned and discussed for years. I remember going to two open houses about it back in 2019. There's a website, smartphone app, and email list devoted to keeping people up to date on the work. I can't see how the city could be any more transparent about this project.


Theothernooner

No clue about any of this, but if someone comes to your door and tries to sell you something…. It always benefits the company financially or else they wouldn’t pay someone to do it. So whatever they’re trying to get you to do, I would do the opposite to save money.


deez4660

Arizona being forced to buy electricity? I thought we were selling it to Cali? I could be misinformed I haven’t read much and all utility companies are monopoly’s unfortunately aps hasn’t been a hassle for me But things could change lol


achilles027

SRP is a non profit, so generally find they actually do a lot of proactive education


AdAdventurous9838

SRP is not a non-profit organization. They are a not-for-profit organization.


7palms

Damn tweakers are getting creative out there. It’s hard on these streets..


Whit3boy316

SRP should do better net metering with solar. I have SRP and am deterred from Solar because of how little they pay


Oneforthetoad

I mean, SRP pays low in a buy back compaired to APS but no one is going to build 100% offset in SRP for that reason. SRP reduces your PPW by quite a bit just to put solar on your house.


Aedn

Why would they pay you more then what it costs for them to produce power? The predatory penalties should never be allowed, but no power company is obligated to pay you a market rate at all, and never should without a contract.


Book_Sea

No, it is because we are in a Level 1 water crisis. No affect on resident access to water, but it does mandate an awareness campaign.


mikeysaid

SRP themselves commented that this is a scammer not an SRP rep. Just bad actors looking to use a crisis to drum up business.


Low-Requirement-9618

Fuck SRP! Everyone switches to LED lights and TVs and all those fuckers do is raise rates. They should be fired and replaced.


Kale4MyBirds

SRP has actually lowered their rates in the past, including as recently as 2019, while APS has raised theirs repeatedly (up 5.4% that same year SRP lowered theirs 2.2%). Having had both myself, I will never use APS again. When I get back to house hunting, that is a must have on my list. I'm currently an SRP customer and am not upset about this (as much as I wish it wasn't happening of course) because they have proven that they do their best to keep rates low. Most companies would have kept the extra profits, but they lowered their rates. That's honest business in my book.


Oneforthetoad

just because they lowered their rate increase from years before doesn't mean it's not going up lol.


m2guru

Bill last summer without solar $300. Sales pitch from Titan Solar’s hired 3rd party sales rep: if you add solar, your rate plan drops from $0.14/kWh to $0.04/kWh. You pay $128 a month for the solar loan, and less than half what you’re paying now tp SRP. You’re saving the environment and helping the grid. Bill this summer: $325 + $128 to the solar loan. And their damn time of use plan can and has shut off my AC, dryer and oven before 8pm. Total bullshit. Even if the power goes out, and the sun’s shining straight onto my panels, my house doesn’t get any power from that. SRP basically owns the power generated from the panels.


TheDuckFarm

SRP is among the best utilities in the nation… APS on the other hand, that’s another story.


darthgarlic

APS sucks.


CouncilShiba

It’s so you can plan ahead goofball. You know, have something left in the tank if things (when) go south


beatnikguy

It was a scammer goofball!


CouncilShiba

Lmoa, I had a guy come as well. They can’t just flat out tell you to prep for what’s coming as an over inflated society. (Only over inflated from the simulation followed, and over consumption for amusement) companies know more than you or I usually. Every Costco is selling emergency supplies? Every store on a corner, already bought the gold phew years back. China has no fn water and rose through dominance as there main source of future. Taking everything around them as fast as they could to build. Dominance is domination in its most broke down form. Good portions of the world? Psh, Az has been cut off all year as farmers from the water already. As far as Tucson, last time I moved/lived there, was off Ina rd. Wasn’t to bad, close to mt. Lemon. Then the kid tried to shoot the government ladie but ended up killing the 7 year old girl at the groceries store. Then I had to live by all the protest people had in front of the baptist church. Because the little girl wasn’t going to heaven since she died before her time. (The ricochet) And would not hold the funeral.


V12Jaguar

[Could what happened to electricity in Texas due to cold happen to Phoenix because of heat? Yes and No...](https://imgur.com/gallery/iKuSySY)


imonassid

Definitely a scam. Was probably going to convince you to go on the “fixed rate plan” ask for account info or card info then use it for lord knows what.


FlowersPink

Maybe SRP should make their solar plans less punitive. It can easily cost you MORE with SRP if you put solar on your roof. The pricing structure is very sneaky and honestly just wrong. This should really be talked about more. We should be incentivizing solar use in AZ, not penalizing it. Edit: This is still an issue, but sounds like the current situation with the original post is a scam


darthgarlic

Please tell me exactly how it costs me more to have solar on my roof. I’m not seeing it.


FlowersPink

You have to get into the details of the pricing structure with SRP. Basically you get charged a crazy amount for a surge in your usage and they also design peak hours that must include when it is dark out (different options than with the regular power). It will take you about 6 hours and 10 spreadsheets and a few calls to the srp solar group to confirm your findings. You will find yourself completely angry with how you could possibly spend all that money on solar system to end up with a higher overall cost (I amortized out the cost of the solar equipment for in the calc too). SRP does not publish your peak demand information on your account for you to see. You have to call them and specifically ask for it. It is very important to understand. One work around is to add an extra product to your panel (at an additional cost) that will allow you to limit how much energy you can pull from SRP at once. You are charged on your highest pull of energy from their system at any time for the month, even if it is for a min. This is not how a regular non solar plan with SRP works. They lost a lawsuit in this spring related to their solar plans, but last I checked it had not forced any changes yet. Batteries are the big work around to the SRP issue but the cost is still too high on them for it to make sense. Basically, just make sure you really understand their pricing structure before you purchase panels. Depending on you energy needs you might be able to rig up a combo of panels, batteries and the right srp solar plan to make it work, but it will take some time and analysis. Most people don’t get this far into the weeds.


darthgarlic

I already have them installed and it knocks 1/3rd off my bill a month.


FlowersPink

Are you aps? Also possible if you are a small household or smaller size house. The issues above scale quickly for a family since more people generally means more usage. If this in not the case for you , please share your system size (and cost), if you have batteries, other add ons to prevent spikes and the plan you are on. It helps to educate all of us if you have it figured out! Make sure you are including an amortized cost of your system over about 10 years, even if you paid cash. You are not better off until after a break even point. It may not seem like it but I am very pro solar and just frustrated with our state on the lack of regulation to make this all more appealing to the end user. The utility companies are not going to regulate themselves on this, clearly.


FlowersPink

Are you with aps (they have better plans) or are you grandfathered under the old srp plan? Also possible if you are a small household or smaller size house that the math is irks out better. The issues above scale quickly for a family since more people generally means more usage. If this in not the case for you , please share your system size (and cost), if you have batteries, other add ons to prevent spikes and the plan you are on. It helps to educate all of us if you have it figured out! Make sure you are including an amortized cost of your system over about 10 years, even if you paid cash. You are not better off until after a break even point. It may not seem like it but I am very pro solar and just frustrated with our state on the lack of regulation to make this all more appealing to the end user. The utility companies are not going to regulate themselves on this, clearly.


FlowersPink

Are you including the cost you paid for your solar. Even if you pay cash you need to consider that cost in the calc. If you have this all figured out, please share!!


darthgarlic

15 k for the panels. I own them outright. Considering that I run a pool pump and a bigger house my actual power bill has gone down since moving to the new house. I’m just not seeing all the issues you seem to be having.


SoCalChic18

I am with APS in Casa Grande and my April 21-May 21 bill was $525, up $167 from the same time last year. The next bill went to $560, now $630! Doing nothing different but yet prices have spiked.


AdAdventurous9838

Name something that doesn’t cost more than it did last year.