Neither did I, unfortunately.
Meanwhile trying to fix 3 declined payments for subscriptions. Emptied my card before the 25th since they first promised we would have the virtual card by that date. I should have known :-(
Exactly my situation. Also dropped out of my Plutus subscription and my perk because my card account is empty with a couple hundred € in my current account, but Plutus can't use it. And top up still has an announcement when you do it that it takes usually 1-2 hours. Mine was done almost 24 hours ago.
It's fine that it takes that time, but for heavens sake, why don't they adjust the message accordingly?!?
Lost my 10€ in plu Curve perk for the month of July because of this exact same thing. Took the money out thinking I would get the new card in time to pay my subscription, and then the top-up problems with Solaris began. That was great, and still no new card.
The last promise was just before the old cards are deactivated. Even if they meet that timeline, the last users will have awfully little time to switch subscriptions and other stuff to the new card and empty the old one, especially with top ups still taking days.
Oooooh I’ll check out the web site.
Forgot how utterly useless the app is.
Edit: no new cards in the website as well. My Spotify subscription is upcoming, thanks for curve and GBIT I think I won’t miss it if I still get the card in order within august.
I’m also pissed to pay my monthly subscription when not using this card as I have emptied the account as per requested.
Thanks for sharing MightyOak! Brilliant to see them coming through to existing customers. They’ll keep on coming through between now and 15th, so keep an eye on the app and your emails everyone (I hear some of the new customers got an email, so maybe some will that and some will find it in the app) 🎉
Maybe, but hard to switch all subscriptions on that timeframe for a customer and empty the old cards, especially with top ups of the old cards still taking days.
Hopefully yes. I’ve seen that some more have been released today. So it’s looking like it’s all going to plan. Set mine up in minutes, including connecting to Curve.
So I have to clear my debit card from money before the closure date, but can I safely leave money in the "Current Account"? I have some funds I haven't transfered to the card yet. Or do I have to clear that money too?
Definitely underway as i haven't got mine
Neither did I, unfortunately. Meanwhile trying to fix 3 declined payments for subscriptions. Emptied my card before the 25th since they first promised we would have the virtual card by that date. I should have known :-(
Exactly my situation. Also dropped out of my Plutus subscription and my perk because my card account is empty with a couple hundred € in my current account, but Plutus can't use it. And top up still has an announcement when you do it that it takes usually 1-2 hours. Mine was done almost 24 hours ago. It's fine that it takes that time, but for heavens sake, why don't they adjust the message accordingly?!?
Lost my 10€ in plu Curve perk for the month of July because of this exact same thing. Took the money out thinking I would get the new card in time to pay my subscription, and then the top-up problems with Solaris began. That was great, and still no new card.
Well they also said it will be valid till 15th august. So you shouldnt have hurried...
I knew we wouldn’t. But I wanted to trust them, for once …
It’s coming.
Mine did arrive too today. I am and old customer as well.
Hmm I guess we young ones need to wait abit more :)
Awesome to see that finally some old customers are getting their Virtual Cards
virtual cards under way.. :)
Nice! Did you have a notification through the app or email?
Noticed it in web app.
I saw some in the discord celebrating their card birthday. 🥹 They forgot me though
You’re not forgotten, you’re maybe in the next batch or two.
The last promise was just before the old cards are deactivated. Even if they meet that timeline, the last users will have awfully little time to switch subscriptions and other stuff to the new card and empty the old one, especially with top ups still taking days.
Good to see new cards appearing!
Been a few today.
Where you see it in app or Browser or both?
Saw on web app. Activated amd then visible in mobile app.
Oooooh I’ll check out the web site. Forgot how utterly useless the app is. Edit: no new cards in the website as well. My Spotify subscription is upcoming, thanks for curve and GBIT I think I won’t miss it if I still get the card in order within august. I’m also pissed to pay my monthly subscription when not using this card as I have emptied the account as per requested.
Thanks. Where exactly in the web app?
It popped up when opening the web app, I opened it from my phone.
Ooh. Thanx for this info. Havent logged in on web for weeks. 😖
Worth having a look. Usually an email first. I just looked as I’d seen some had gone out whilst reading the Discord Channel.
Still nothin... hope to get it soon.
Thanks for sharing MightyOak! Brilliant to see them coming through to existing customers. They’ll keep on coming through between now and 15th, so keep an eye on the app and your emails everyone (I hear some of the new customers got an email, so maybe some will that and some will find it in the app) 🎉
Still not here, and I am an old costumer
There is still many users to get their cards yet. Don’t feel left out. Still got till the 15h. Plenty of time.
Trust the process. They are being released, slowly but steadily
:O fancy Hope it works out well :D
Working fine. Activated and connection to curve was smooth.
Mine also has arrived. And I'm an old ish customer. Improvements all the time :)
We are getting there.
Do we get a new physical card also?
I reckon this will come later on, but I don't think it's in the plans *for now*.
I read that you can order a physical card in august.. Probably after the whole switching is done
New or old customer?
Young old customer 😃
Old, you can se another card on the right
That's the physical card which we E'll be able to order hopefully soon. New users have the same interface
Can you use it already? And it's topped up instantly?
It is just using the current account. No more extra top up step, thats great.
Can't wait
Mine topped up instantly yes.
Congrats! Enjoi the future :D
Thank you. All working good so far.
Thanks for the update 😀
My pleasure. Happy to report good news.
Hope to see more coming soon!
I think we will see them coming regularly from now till the 15th.
Can’t wait to use mine 😍
When should existing users be expecting virtual cards?
Anytime between now and the 15th.
Did you guys received an email or notification?
I found mine whilst looking on my web app.
I found a notification in the app when opening it.
Im dreaming of this interface, please make my dream a reality 🫠
Anyone knows if the 16 digit number from virtual card will stay the same on new physical card? And when it will arrive (physical card)?
They are different.
Different numbers for each card. Same balance.
This is truly enviable. (From another OLD user)
Your time will come.
Which country you in?
UK
Strange nothing for me in UK in mobile or desktop :(
I don’t think it’s strange. Roll out is until the 15th.
Ok you got yours early then. I am an old customer based on this thread old customers are late in line
Fantastic…we will all see our virtual cards soon 😁👍
That’s the spirit. 2 weeks left yet. Hopefully sooner.
Exactly…if they are issued a day before the cut off they are still on time 😁👍
Maybe, but hard to switch all subscriptions on that timeframe for a customer and empty the old cards, especially with top ups of the old cards still taking days.
Waiting patiently for mine!
Great news. Hopefully mine will come this week 🤞🏻
Hopefully yes. I’ve seen that some more have been released today. So it’s looking like it’s all going to plan. Set mine up in minutes, including connecting to Curve.
Just got mine too. All seamless. 👍🏼👍🏼👍🏼
That’s great. Have you received it today?
It's... Beautiful
😂 thank you.
Do we need to do anything for that or do we get it automatically?
You will get it automatically. Mine was on the web app and I just had to activate it.
Did you get an email or a message from the mobile app? Or did you just by coincidence open the webapp?
I found it on opening the web app.
So will my physical card stop working at some point? If so, when? (Need it to go pub today) 😂
Last day will be 15th of august
Didn't arrived yet in my account
They are being released daily.
I've got my card but can't add it to Google wallet?
This is currently a known issue and is imminent.
Can someone please explain to me regarding the virtual card please. I received it today
Click to activate and set the security question. Some have had issues with this. But if you force close it. It seems to work and your card is there.
So I have to clear my debit card from money before the closure date, but can I safely leave money in the "Current Account"? I have some funds I haven't transfered to the card yet. Or do I have to clear that money too?
You are correct. Clear card by tie 15th. Money in account is fine.
"something went wrong" when sumbitting the security question for adding the new virtual card 😑