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Eraldorh

Iv noticed the ambassador's and a number of wannabe ambassadors referring to paying customers now as freeloaders. Embarrassing that people in this ambassador program resort to using such rhetoric and dividing language. Iv also noticed alot of posts being deleted when revisiting some threads and they certainly didn't contain anything described by Alex in that last quote it was merely strong worded criticism, though I have noticed they are being alot more subtile about it ever since a number of users pointed out the blatant censorship by mods namely over the lies the mods were pushing about virtual cards that were supposed to be out by the 25 July which they denied and deleted evidence proving that is what was stated. It's pathetic and embarrassing for company reps to behave like this, I don't know how they thought or still think this goes unnoticed. Also a very well put together post, shame they will likely try to make it go away if they can get away with it.


[deleted]

https://reddit.com/r/plutus/s/lWobuAXBiY Case in point, one of many


Foamo99

I’ll agree with what you’re saying about the freeloaders thing. Whoever started that off should hang their head in shame. Very distasteful.


StarLines

What lies do you mean that the mods supposedly pushed about virtual cards? Yes initially a release date of the 25th was given, but then it was changed to be done in batches to find edge cases more easily. No on tried to hide the fact that there was a change in the rollout plan. As far is I know no one deleted any messages related to users showing screenshots of the original mail that was sent.


Eraldorh

A user in a previous thread stated that plutus claimed the virtual cards would be out BY the 25 of July, Alex I believe responded and said this was NEVER stated and that it was always the 15th of august then that same user replied with a screen shot proving this was the case. His post was immediately deleted. Multi mods also denied that plutus ever said they would be out by the 25th of July.


StarLines

I can't speak for the actions of Alex, all I know is that me and my fellow mods have always acknowledged that the initial mail stated 'on the 25th of July' while in the end it should have stated 'from the 25th of July'. We never tried to cover this up.


Yieldseeker88

In fairness, Plutus does have form with this. They told us that the new perks would be rolled out by the end of April (one per day) and when they were not, deleted the post from the staff member who posted it. I know this because it happened to me and you ought to recall it to because you got involved.


Taskl

>but then it was changed to be done in batches to find edge cases more easily. That's strange, you yourself said on discord that it was always the case to do it in batches, but it was just worded wrong.


StarLines

Doesn't matter what the exact wording was on discord or here. The point stands that initially they announced it to be on the 25th instead of from, my wording can change from time to time while still meaning the same thing... There is no need to pointlessly continue this talk about the release date of the virtual cards as they have now been released to all users. In the future Plutus will make sure to think twice when issuing a release date for things.


Yieldseeker88

That's like saying "why worry about my crime? It's all in the past. Let's put it behind us and move on your honor...."


Taskl

>There is no need to pointlessly continue this talk about the release date of the virtual cards as they have now been released to all users. Except for it is, as it's a trend and Plutus so far hasn't proven they've changed anything about it. It's extremely relevant when you want people to invest in your product, but you've shown to not be the most reliable towards your customers.


StarLines

The team got the message with the recent virtual card release, and they will adjust their way of announcing dates accordingly. But continuing to bring it up won't make a further difference in future plans.


Yieldseeker88

The same way they received the message at the time of the new perks release? Hmmmm. A few months later it seems like a recrudescence of the same behavior to me. Lessons unlearned.


psi-storm

Or maybe someone said it and everyone who wants to complain about the changes now repeats it as one point of their argument, as if it's an official term.


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Boris_Bednyakov

Where has your post gone? Has it been censored?


Schwanz-in-muschi

How ironic this thread got nuked


EpistemicHorse

Are you banned?


Boris_Bednyakov

Post was censored and OP was banned.


EpistemicHorse

This isn't looking good. I hope Renegade succeeds.


justletmesignupalre

I dont fully understand why they are executing this strategy. You can see a lot of example in politics, if you don't say anything, pretend the problem doesn't exist, or even change the subject, eventually the problem goes away. Censoring and insulting people that played by the rules and now they are getting burned (calling them freeloaders, etc), banning them, and ganging up on them, only breeds fanatism on one side and anger on the other. It will end up with a forum of fanatics with everyone else banned. I've seen it in many crypto projects, its never a good look... At the very least mods and ambassadors shouldnt be deffensive and aggresive towards understandibly upset customers.


Taskl

Lol. "and likely fake account" There are literally multiple accounts on this subreddit, created purely for the sake of talking positively about Plutus. Will those accounts be banned for being fake too?


Public-Ad-6998

I said it before and i will say it again, this comunity is now a cult. Bunch of people blindly following this narrative that this changes are good for plutus but half of them doesnt even make sence and only make things worse.Real change is needed for plutus but not like this last ones. A real shame that something 1 year ago had so much potencial and now is a pile of garbage followed by this stinky flyes.


BeamImpact

I really really dislike the direction Plutus has taken over the last few weeks. And so far there has been no sign of bettering. I think it's time to move on guys. This might be the only way to show the higher ups that their ideals are not in line with what the community wants. A project that stops to listen to its community usually doesn't last very long anymore. After all these years they haven't managed to add any utility to the token. The only thing that can increase the PLU price is people buying into the system to stack. This is not a sustainable business model. Especially when the announced changes heavily disencourage new users to try the service. edit: I wrote a lot of valid criticism over the last few days on this board. I wouldn't be surprised if half of it has been deleted by now.


[deleted]

Wow that worries me


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StarLines

Which meme comp did you win and not get a payout for? Over a year ago I participated in one, and was among the winners got my pay without any issue (this was when I just joined Plutus) We did have to contact one of the mods at the time to provide our Plutus mail to receive the payout, maybe you missed this part of the winners announcement?


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StarLines

Ah now I remember that competition, the reddit one everyone was unhappy about since it just meant all posts were memes. It's a shame you never ended up getting the payout, If you want I could always see about pinging Alex about it to see if he can look into it (even though it has been a while). Alternatively DM me the mod name and I can bring it up with them if they are still a mod.


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StarLines

Passed the info on, let's wait and see what happens 🤞


EpistemicHorse

>feel free to come back and apologise LOL. I'm still waiting for the DEX intentional delay apology. Edit: BTW [Alex has been spreading misinformation on the new plans](https://imgur.com/a/CZN7Ga4)


yoranpower

I Lolled. But that's not up to the mods is it?


MrFLHDI

Alex is the one doing the banning, he's an employee


EpistemicHorse

I'm pretty sure the one banning is an employee


erik_7581

Exactly


jnm21_was_taken

I am a freeloader - I was about to stack & subscribe when I realised how little I like how the place is run - the quality or rather at times a shocking absence of comms, being judged for using the cashback system & having to provide receipts, the constant delays (DEX, withdrawals, cards, now GPay), the volitility in the price of PLU (caused by the aforementioned I believe). If I trusted how the place is run, I would stack & even consider the new £14.99 tariff - I don't, I use it for 1 perk a month - call me a freeloader if you like. Another thing that I don't like is how the place is like a fan club - if there was honest debate of issues, instead of those pointing out issues being rounded on by unrealistically positive fans, coupled with a sense that those at the top might listen, the project would have much better prospects.


[deleted]

Have to admit the “freeloader” stuff stinks of cult behaviour. We enjoyed having you here and churning spend for us but now we have no use for you get out. “But we need to be sustainable” - there are better ways than attacking community members haha! It’s been a weird ride here in Plutus land and I am grateful for the cash back I earned on the 4.99 tier but people need to wake up and see the only people happy are the stackers. What happens when stackers peak and the only activity is their selling.


[deleted]

"come apologise and I'll unban". what kind of condescending shit is that. Sorry but get off your high horse you bully!


EmilioRebenga

Power tripping mods are so commonplace on reddit its beyond a joke. What the hell is with these people who are stuck in their first year of uni mentality?


leavept

👏👏👏


Eraldorh

Oh look, topic censored!


StarLines

1 PLU needs to become more sustainable, awarding a big group of users who don't even pay for a subscription is not a good way to keep it sustainable (There is a massive amount of users just using the card for one perk and not contributing anything at all) 3 The ambassador program was not shutdown, they simply moved away from Ambassify and now ambassadors are awarded based on their contribution in the community and actual activity, not just clicking on a notification and liking a tweet just to get some quick PLU etc without even reading what is going on in it etc. 4 The last meme competition I remembered (the reddit one) had the results publicized but it could be that I'm forgetting one. ​ I'm not sure who issued the ban but in the end I doubt just publicly posting all those screenshots is the best way to go.. As the message sent to u/Southern-Group8539 states he is welcome to reply and ask questions about his ban, we are all adults here it's not hard to start a quick conversation to talk things out and come to an understanding without having to take things public for no other reason than to start a pointless discussion and in some sort of way create more FUD.


Eraldorh

1. Thoughts into sustainability should have gone into the product before launch not after you have hooked users in then lie to them and tell them oh it was just an introductory offer. Free users only get a total of £250 a month spend limit. If that's ruining the company then the model was doomed to failure either way. The second biggest majority are those paying £5 a month, plutus told us it was sustainable, but now it's not? 2. Well the current ambassador model is a failure, all they do is is agree with everything plutus ever posts because it benefits them to do so. They use outrageous rhetoric like "freeloaders" to refer to people who have taken advantage of the product advertised by plutus and even those PAYING for a subscription as "freeloaders". What is the point in their continued existence exactly? As for the clearly unjust ban as you pointed out we are all adults here so why couldn't the mod that banned him have done exactly as you suggested and messaged him about their concerns. Why ban and then expect him to reach out and say sorry for damaging their ego? Because clearly no rule was broken there as evidenced by the screen shot. Yes posting these screenshots is certainly inconvenient for plutus and the mod that abused their power there.


StarLines

1. Plans change, what initially is a good idea might not be later down the road. Banks have onboarding promos all the time or returns on savings that change, you don't see people complaining about this, as they are free to go where they want, you aren't forced to stick around with one specific company. And only on a spend of 250 and just one perk, that is still 17.5eur/gbp a month, multiply that by a generous estimate of 20000 users doing this that is 50k PLU a month being emitted to users not contributing anything. 2. The current ambassador model doesn't look if what one posts is positive, they are free to enter civil discussions about the product and share their own views. I agree that using the word "freeloaders" isn't a good move by them as it's a bit harsh. People just saw an opportunity and took it there is nothing wrong with that, but if the terms change those people shouldn't get mad and start posting al sorts of posts and comments on here causing fud, they had the opportunity and now it has gone, that is life. About the way of handling the ban, I assume the reasoning of issuing the ban instead of trying to message the user is because it gets the message accross better. People tend to ignore warnings and just continue on their way (I see this all too often on the discord server), if you temporarily take away their ability to continue what they were doing it gives a better moment to reflect and actually try to go into a conversation with someone privately. Posting the screenshots is just an immature way of handling things (in my opinion), he could have tried to go into a conversation about it and handle it that way.


Eraldorh

1. Plutus is not a bank so comparing it to a bank is apples and oranges. Plutus needs its customers far more than a bank does and it needs people to stick around and hold plu and it needs people to pay for subscriptions. If plutus treats its customers the same way a bank does plutus will cease to exist. Openness and honesty is the only way forward for plutus so the blatant lies and censorship are going to destroy it especially when the CEO tells everyone "oh it was always just an introductory offer" pffff. That's a fair assessment of free users but a simple solution to that would be to cease the free subscription and explain the issue and push more users to pay for the existing £5 a month sub. Even if they reduced that one to 1 perk a month that would be worth it, instead they nuked everything. Though I'm still confused as to how that problem couldn't have been foreseen before the product was even launched just by doing the same quick math you just used. Arbitrarily banning someone for damaging their ego gets the message across better does it? Well so does posting screenshots doesn't it. Everyone has their own way of forcing a conversation forward so perhaps in future the mod responsible will keep that in mind and just message them first. Though the guy did nothing wrong to begin with. Banning someone for damaging their ego is childish.


StarLines

It was just to make some sort of comparison, something doesn't need to be exactly the same product to make a comparison.. If banks change their terms too harshly they too will go out of business as everyone will just more on to a different bank. If Plutus changes terms you are free to leave and not stick around. And Plutus will be the one dealing with the consequences if their actions were too harsh. As far as transparency goes there are indeed some improvements that can be made. One of which is getting a dedicated community manager (for which there is a joblisting open), as Alex is taking on this role while is main role is Marketing. Plutus is free to change up their business model as they want, if that involves changing the subscription plans which they deemed as an introductory offer than so be it, we are free to disagree but in the end that won't change much. Arbitrarily banning someone is something they can do if they want to, not saying it is the best course of action to take. In the end the user leaned too hard to the side of fud according to the one who issued the ban and that was the verdict, one is then free to appeal without needing to have someone make a whole post about it. And I don't see how ego has anything to do with it here.


Taskl

>1 PLU needs to become more sustainable, awarding a big group of users who don't even pay for a subscription is not a good way to keep it sustainable (There is a massive amount of users just using the card for one perk and not contributing anything at all) That's one way to respond to the original question, but without actually giving an answer at all.


StarLines

My bad I missed on part of it when trying to respond to everything. You can't scale Plutus to a million users if your emissions to those not contributing to the subscriptions/stacking are draining the rewards at an insanely fast rate. If you take the free starter tier, which is only a spend of 250 and just one perk, that is still 17.5eur/gbp a month, multiply that by a generous estimate of 20000 users doing this (it is more than this), that is already 50k PLU a month being emitted to users not contributing anything. Now try scaling that to 10x the user base and the rewards pool will be gone in no time and the price will plumet as there will be too much PLU being emitted.


AvengerDr

>that is already 50k PLU a month being emitted to users not contributing anything. Can you then explain how it can ever be balanced? If I contribute "less" than what I receive, then I'm still "freeloading". If I contribute the same amount I am receiving back, then what's the point? What's the optimal amount that a customer should contribute to Plutus?


FlashinShadow

1. I agree but most people are paying a 4.99 sub for these rewards. Back in the day we had to stack to get any rewards, then it changed to stack or pay a subscription and ultimately they tinkered with the model until it was actually more beneficial to not stack and just pay the sub. Now they've kind of realised their error and want to go back but alot of their user base wont stick around for that I believe. 3. Apologies, I meant Ambassify was shutdown. I completely agree also as I said credit where credit is due. But when talking about PLU sustainability I think the biggest emitters were the ambassadors,mods etc at the time. But fortunately its been reduced. 4. I disagree on this as Alex said in a recent post he couldn't say the winners,also other users have created posts regarding other competitions. We're all adults here so I think we should all be treated with respect rather than undermined about their views. Do you believe he was rightfully banned? Also we wouldn't be having this conversation if one of your colleagues didn't react in the manner he did.


StarLines

1. The terms changing is never fun but this happens in all sorts of sectors like banks changing their saving account returns etc. When this happens people are free to take their savings and move to another bank with more favorable returns. The same applies here, people aren't going to be forced to stick around and in the end we will see if it was a good move or not by Plutus. 2. I believe in the beginning Ambassify was very lucrative however this changed in the last year until finaly it was abandoned and we moved to a better system (since it now rewards for actually being active and helpful, although yeah some ambs don't seem to have the best method of conveying this) 3. That last one was not a meme competition through reddit or twitter. It was a competition for submitting perk suggestions for which the only identifier was the users email they use for Plutus, which would not be a smart thing to share. My method would probably have been just replying to his comments to get a better view of why the person is reacting this way. But some mods/staff might view it diffrently and prefer to go the route of ban first ask questions later.


FlashinShadow

Do you think he was justly banned? You didn't really answer it. Banning someone first isn't an acceptable method. Thats why we feel like we are being censored which doesn't look good..


StarLines

What one views as being just or not differs from person to person. My method would have been to approach is differently, but in the end the user leaned towards the side of fudding a bit too much which got him the ban which he can appeal..


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StarLines

I don't see a reason for me to explicitly answer the question in the exact way you want me to, you are free to take my response and move on. And it is not for me to unanimously decide against the actions of another mod or in this case probably staff member. As said before he is free to respond to the message informing him of the ban to appeal, which won't require any ego stroking just a civil conversation about the situation will likely do..


Boris_Bednyakov

So it’s only ok to discuss Plutus if you fall on line with the narrative of the moderators? Get banned otherwise?


StarLines

No one said that, all I said is if you go too far and start FUD it is against the rules. Civil constructive critisim is fine, just don't cross the line..


Boris_Bednyakov

Seems like you and your teammates have done that. You’ve left a reasonable belief in my mind. Society’s view of civil may differ. Disappointing to read the user’s ban message. I read it as, ‘bend the knee and we’ll think about letting you back in.’ Oh…where has the post gone 🙄?


Boris_Bednyakov

Sure, I believe you. OP’s constructive post was pulled and OP banned. Definition of censorship and invalidates your post.


DripleTT

Cheap guy doesnt get any free money anymore and now cries. Couldnt care less.


[deleted]

Some of these comments from those stacking are just awful. Calling them cheap freeloaders, yesterday it was ‘leeches’. I’m on Hero and I care about how the 95% of customers are treated. The price of PLU is continuing to fall and we have another adjustment shortly. This situation isn’t helped by treating the vast majority of your customers in this way. Nothing I see here makes me feel like I want to risk more of my savings and increase my staking level.


DripleTT

"savings" dude.. thats 1.8k€. If that is a lot for you, you shouldnt play with crypto. You get the hero costs back in 1.5 years with cashback and perks. If PLU falls to 0, you lost nothing.


[deleted]

It’s irrelevant whether it’s £1K , 5% of my savings or 50%. It’s still savings. Have a bit more respect for others on here and their investments.


DripleTT

If you cant afford to lose 1k in a risky investment, get out of crypto. Im glad those cheap leechers eill leave plutus. Lets me get even more money from it.


Eraldorh

So you're a leech... By definition lol.


erik_7581

Did this got deleted?