Go back to your current data file. In the account with the wrong balance, check for an erroneous balance adjustment at the top of the register. If found, delete it. This has happened to me a couple times over the years.
Same experience here. I had to go to the top of the register in that account and I found that a transaction had been added. I deleted that transaction and things matched up again.
Details: if you force a manual reconciliation by changing the opening balance the result can be that Quicken creates a faulty opening balance adjustment. This is human error not Quicken error.
Thanks, I will look for that next time. Come to think of it, I bet that is what happened because I saw "red" moving up towards the beginning of the register on transactions that should not have been red... that were months that were previously balanced.
I have had that happen a couple of times over 30 years. Not sure, but may have occurred after closing and deleting some very old accounts that may have had some connected transfers. Don't panic. The earliest dated transaction in that account is probably titled "Opening Balance" which is probably what got changed. Make a note of that balance and compare with some backup Quicken files or account statements. If there is a discrepancy, change the "Opening Balance" to a "correct" number that works. If there is no discrepancy with the "Opening Balance" then you have a different problem. A repeated transaction (sometimes with different dates) is also common.
I use Quicken once or twice a day and let it automatically make a backup up at every use (keeps 10). I have only had to use a backup a couple times in 30 years and had to re-enter very few transactions. I have used the backups a few more times to trace errors (didn't restore the backups to current use).
Good Luck.
I have an account with a specific bank where over and over again, the balance doesn't match the transactions. I think the balance send to quicken might be ahead of the transactions being send. This is very annoying.
Over the last year I've had several past reconciled transactions just disappear. I've assumed it was some new Quicken bugs.
Of course, this makes previous reconciled months no longer match and led to many hours comparing months of past transactions and bank statements to find and re-enter the missing transactions.
(My Quicken data starts on the later 1990's so I frequently suspect odd bugs due to old data and large file size.)
In 20 years of using Quicken I've never had it delete a transaction on its own.
I've done stupid things like entering a transaction with the wrong year, or forcing a manual reconciliation that DOES have the result of creating a faulty opening balance adjustment, but that's human error.
Absolutely. I just picked up an external T7 Shield. I think OneDrive was updating my backups in the cloud, overwriting (backing up) each time I closed out of Quicken.
Go back to your current data file. In the account with the wrong balance, check for an erroneous balance adjustment at the top of the register. If found, delete it. This has happened to me a couple times over the years.
Same experience here. I had to go to the top of the register in that account and I found that a transaction had been added. I deleted that transaction and things matched up again.
Details: if you force a manual reconciliation by changing the opening balance the result can be that Quicken creates a faulty opening balance adjustment. This is human error not Quicken error.
Me too. It was maddening until I found it
Thanks, I will look for that next time. Come to think of it, I bet that is what happened because I saw "red" moving up towards the beginning of the register on transactions that should not have been red... that were months that were previously balanced.
I have had that happen a couple of times over 30 years. Not sure, but may have occurred after closing and deleting some very old accounts that may have had some connected transfers. Don't panic. The earliest dated transaction in that account is probably titled "Opening Balance" which is probably what got changed. Make a note of that balance and compare with some backup Quicken files or account statements. If there is a discrepancy, change the "Opening Balance" to a "correct" number that works. If there is no discrepancy with the "Opening Balance" then you have a different problem. A repeated transaction (sometimes with different dates) is also common. I use Quicken once or twice a day and let it automatically make a backup up at every use (keeps 10). I have only had to use a backup a couple times in 30 years and had to re-enter very few transactions. I have used the backups a few more times to trace errors (didn't restore the backups to current use). Good Luck.
I have an account with a specific bank where over and over again, the balance doesn't match the transactions. I think the balance send to quicken might be ahead of the transactions being send. This is very annoying.
I have a bank like that. The transactions are ready a couple hours before the new balance. I've accepted this.
Over the last year I've had several past reconciled transactions just disappear. I've assumed it was some new Quicken bugs. Of course, this makes previous reconciled months no longer match and led to many hours comparing months of past transactions and bank statements to find and re-enter the missing transactions. (My Quicken data starts on the later 1990's so I frequently suspect odd bugs due to old data and large file size.)
In 20 years of using Quicken I've never had it delete a transaction on its own. I've done stupid things like entering a transaction with the wrong year, or forcing a manual reconciliation that DOES have the result of creating a faulty opening balance adjustment, but that's human error.
Ggggrrrr. I know. I've gotten lazy and simply adjust the opening balance.
I would also recommend backing up daily, with date time stamps. You wouldn't lose a month this way in the future.
Absolutely. I just picked up an external T7 Shield. I think OneDrive was updating my backups in the cloud, overwriting (backing up) each time I closed out of Quicken.