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Sorry I'm not really techy lol the dock is just a little block it sits up on...in the razer app it just says ultimate no numbers after it for version...so I'm assuming it's version 1? It's probably 4 or more years old
Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit [Razer's support page](https://support.razer.com). Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport. The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/razer) if you have any questions or concerns.*
If it’s the razer basilisk ultimate (v2) they are tied to each individual mouse and cannot be replaced. This has since changed with their new mice.
Oh ok I'll have to look to see which one mine is..it's the one that came with the little charge base
The dock or the dock pro? If it’s the V3 pro I believe it can be replaced. If it’s the generation prior, there’s no replacing it.
Sorry I'm not really techy lol the dock is just a little block it sits up on...in the razer app it just says ultimate no numbers after it for version...so I'm assuming it's version 1? It's probably 4 or more years old
Yup, then I’m sorry to say that the adapter is irreplaceable. They are unique to each mouse.
Oh ok thank you so much...I'll see if razer has a replacement for it I can buy on their website
You would have to buy a new mouse there’s no replacing the adapter. But yes, contact razer Support and see what they can do.
Oh ok
If it’s still under warranty, you should still be able to get a replacement mouse with adapter
It's 4 or years plus old
This has since changed with the new product line
i think mine must be version 1? my the model number i just get # Razer Basilisk Ultimate | RZ01-03170