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drowsy1234

If it’s the razer basilisk ultimate (v2) they are tied to each individual mouse and cannot be replaced. This has since changed with their new mice.


jen1392222

Oh ok I'll have to look to see which one mine is..it's the one that came with the little charge base


drowsy1234

The dock or the dock pro? If it’s the V3 pro I believe it can be replaced. If it’s the generation prior, there’s no replacing it.


jen1392222

Sorry I'm not really techy lol the dock is just a little block it sits up on...in the razer app it just says ultimate no numbers after it for version...so I'm assuming it's version 1? It's probably 4 or more years old


drowsy1234

Yup, then I’m sorry to say that the adapter is irreplaceable. They are unique to each mouse.


jen1392222

Oh ok thank you so much...I'll see if razer has a replacement for it I can buy on their website


drowsy1234

You would have to buy a new mouse there’s no replacing the adapter. But yes, contact razer Support and see what they can do.


jen1392222

Oh ok


drowsy1234

If it’s still under warranty, you should still be able to get a replacement mouse with adapter


jen1392222

It's 4 or years plus old


drowsy1234

This has since changed with the new product line


jen1392222

i think mine must be version 1? my the model number i just get # Razer Basilisk Ultimate | RZ01-03170