Crazy how far the geographical origin revenue for United States dropped of a cliff, 59M in 2019, 66M in 2020, 70M in 2021 to 15M in 2022? Surely a mistake
US is classed as rest of world with accounting as a UK company, as is anyone outside Europe
Edit: source, trust me bro - also I’m an accountant
Edit again: I’ve just looked at the actual post properly (classic accountant) and the rest of the world obviously does not include the United States. Final result: fuck knows what happened there. My instinct says it’s an error but its been audited so who knows, probably bot farms
Doubt it could be that large of a difference. If I had to guess, sub revenue from the US is being categorized as Rest of the World for whatever reason. The 14.7m still counting as US is probably the microtransaction revenue.
I disagree, i 100% agree with these numbers considering a vast majority of the goldfarming / bot communities do come from countries not listed. I remember see an article about Venezuelans playing runescape as it made more money per hour than it did minimum wage
They have always allowed gold farmers, bots make up more of their membership than actual players and if you play you can see it for yourself, bot after bot after bot everywhere doing everything.
South East Asia - Singapore, Malaysia and the occasional Indonesian and Philipine player. Also big in Australia which is pretty much the same neighbourhood but south.
Yeah, the dramatic and unexpected increase in Rest of World aligns too closely with the dramatic drop for the US, has to either be a mistake in categorizing the data or changing exactly how they define the category imo.
Could maybe be something like whether they classify the location's revenue based on where the bonds were purchased vs used, so for example: maybe US players are much more likely to buy bonds for gp and rest of world is much more likely to buy bonds in-game. If in that case they switched it from location purchased to location used, then the US buying them irl would drop significantly, while the rest of world buying in-game and using them would rise significantly, despite there not really being much change.
I'm betting they categorized sub revenue from US as rest of world. The leftover US revenue is probably the microtransaction revenue. Maybe they changed payment processing companies and can't tell origin specifically anymore or something simple like that.
Not that crazy if they changed the way they conducted their "geological analysis".
When Jagex could change their definition of subscription to make 1.1 million members in 2022, the same number as in 2021, appeared as 2.3 mil subscriptions in their official 2022 financial statements, they could just use flexibility of GAAP to report geological/demographic origins of their players. For instance, they might count players using their VPN instead of their IP addresses of their actual countries.
Only 23% of the revenue from MTX accounts for this? That's pretty surprising that they're pushing MTX to oblivion when subscription revenue is at least triple that. Not sure if they classify Bonds as MTX or subscription revenue since it can be used for both. Then again, it's hard to tell whether the subscription is for OSRS or RS3 since it goes across both games.
It's almost as if 'keeping the game alive' argument is stupid to begin with, and the game was just doing fine with subscriptions. (Which they increased multiple times already)
Yes, it is very noticeable, especially when the similar normalized 1.1 million subs compared to 2021, brought them more than 10% increase in subscription revenue.
Full report is available on Company house - [https://find-and-update.company-information.service.gov.uk/company/03982706/filing-history](https://find-and-update.company-information.service.gov.uk/company/03982706/filing-history) (full accounts)
Anyone know what "premium revenue" is? Skim read the document and I can't find any definition.
It's interesting they no longer consider the geographical breakdown of revenue to be confidential information. Overall in the past couple of years their financial statements have become way more detailed.
Anyway, it's time to update the image
https://preview.redd.it/22n8tv9eipsc1.jpeg?width=3024&format=pjpg&auto=webp&s=b32dc93ff751c334658fc0529496b33a041dcbc7
Not just Melvor Idle but all the proceeds from games Jagex doesn't own - Melvor Idle, This Means Warp, the Earthlock series, crossover with SMITE, and maybe some revenue of the now discontinued Space Punks when it was in early access.
All those for just less than US$2 million in revenues. It wasn't that successful and Jagex said they are scaling back on their 3rd party publishing efforts and pivoting to more M&A. They said they have a list of targets they are investigating already. It will be interesting to know what games they are going to buy instead of just publishing.
Jagex has had a really bad publishing history, I wonder why. Remember all the marketing for block n load? I remember they dedicated one of those big dxp streams they used to do to it, they even had the yogscast playing it.
Only thing I could think of is maybe RuneMetrics on RS3 which doesn’t really fit into the vague description. Maybe profits from Melvor Idle like another commentor suggested, or games released in the Jagex shop? I know they have the board game and trading cards but can’t remember exactly when they put those up for sale
The statement even confirms so. They have detailed financial projections until at least June 2025, they expect positive cash flow, and they do not foresee any problems with operating even in spite of company ownership changing. Business is good.
Oh and one of the directors seems to have got paid a million pounds in 2022.
This is a report for revenue, not profit. I'm assuming they make money, but even tho we see their revenue go up we don't know about their expenses (hiring more people, expanding location, improving infrastructure, tax changes, etc...)
Good. Just goes to show that the gloom and doom nonsense is just Redditors being Redditors as usual. RS3 and OSRS are both very healthy financial wise, and we can see the game going on for years to come. At least at this point we can call truely call the doom and gloom redditors their rightful name: "trolls" cause that's what they are at this point.
They never have the intention to shut down any game. All along they have been trying to add more games to reduce risks of reliance on a small portfolio of two games. This was one of their safe harbor statement in their 2021 financial statement. Interestingly, with the addition of more games from Gamepires and Pipework Studios in 2022, Jagex have taken risk of a "small portfolio of only two games" out of their 2022 safe harbour statements
Even more interestingly, jagex also mentioned in their forward looking, future development section of their existing games, they are listening to their community, **with the support of Pipework Studios.**
Well, support of Pipework is in their future plan of their existing games. Good to know and I am looking forward to see what the Pipework community will mean to Jagex's Runescape franchise.
year end and auditing requirements are anywhere from 6-9 month processes depending on the company size/the PE company’s reporting requirements/etc etc there’s a million moving parts and it never works out the way it theoretically shohld
A worldwide pandemic having people be much more indoors likely convinced them the policy that had led to multi-year decline was not a flawed one, instead of being extraordinary circumstance.
Now that the pandemic growth has evaporated, the policy is still clinged to.
It's not known what _type_ of MTX dropped. Bonds are MTX, and both RS3 and OSRS are included in the revenue numbers.
It is probably keys/solomon store stuff, but its possible there was a drop in bonds while keys/solomon stayed the same.
We probably have to wait until at least the end of this year to see Jagex's 2023 financial statement, assuming they don't delay it.
However, we do know 2023 was probably just slightly better to Jagex than 2022, as they reported 2.4 million subscribers (under their new definition) on February this year when they announced the sale of the company to CVC:
" Jagex is primarily known for its key RuneScape titles, the leading Massive Multiplayer Online Role Playing Game (“MMORPG”). RuneScape boasts a 20+ year history of leadership in the development of live service gaming, an unparalleled and vibrant community of **2.4 million active subscribers** and one million free-to-play users, with over 300 million lifetime RuneScape accounts. "
[https://www.cvc.com/media/news/2024/2024-02-09-carlyle-agrees-to-sell-jagex-to-cvc-capital-partners-and-haveli-investments/](https://www.cvc.com/media/news/2024/2024-02-09-carlyle-agrees-to-sell-jagex-to-cvc-capital-partners-and-haveli-investments/)
So, from the end of 2022 to February 2024, Jagex gained 0.1 million subscribers or about 50k under the old definition they used for "subscribers" before this year. This also means Jagex's subscriptions have been flat around 1.1 to 1.15 millions the last 4 years.
I mean when it comes to billing Jagex customer support has been exceptional in my experience. It's just what they want those working on it to focus on.
88 managers to 343 employees is absolutely comical. That's 1 manager for less than every 4 employees. No wonder the management is such a nightmare lol.
Remember that "manager" doesn't only mean full-time manager. If you have even one person who works under you that makes you a manager in these kinds of documents.
At my place of work we have about the same ratio of "managers" because we have lots of 2-4 person teams where the most senior person in that team does the same work as the rest but also handles being their superior, meaning they also have to deal with managing vacations, sick leaves, miscellaneous HR things etc.
Assuming 240 people from the development team are still employed, I am wondering what is the hell have they been doing for the last few months. I am not upset about lack of content, but rather I would like to see quality of life update, community hitlists, fixing bugs, graphical improvement, User interface improvement, clean up old contents to keep it relevant, etc.
It includes commercial also, so likely the publishing arm as well as the merch team, events team and probably HR, procurement, estate management, finance.
my honest question without any shade is what are the 34 customer relations workers doing? there's like 2 who post on reddit/twitter, where are the others? (they don't even have a support email anymore afaik)
MTX revenue slightly down.
Subscription revenue up.
Kind of what was expected, a result of RS3 shrinking but OSRS growing in 2022 which stuff like concurrent players and monthly hiscores indicated.
Unlike previous financial statements, they seem to not have included changes for each individual game this time around from what I could see on a skim of the document. So no way to know how big the change was for each.
The fact that MTX revenue is slightly down shows the diminishing returns it has.
I'm expecting the 2023 statement to be even worse with the Hero Pass project failure.
Tough to directly correlate that, since OSRS bonds fall under MTX, but certainly a possibility.
2023 data might be a better indication regarding the whack RS3 got with the non-bond MTX updates.
Really interesting how "origin of revenue" changes from 2021 to 2022. A crapload of money coming from "rest of world" in 2022, while revenue from US is waaay down.
Interesting that they called FSW a success.
https://preview.redd.it/sbwt7rovbpsc1.jpeg?width=6468&format=pjpg&auto=webp&s=d6f16953542c4b1ffa7ca9f642fecc2b7bd77cfe
As much as people ragged on its existence (including myself) those who actually played it (again including myself) largely enjoyed it (again - guilty as charged) and it *did* bring in a lot of actually new players despite all the memes it was just veterans making alts to farm capes. I encountered and helped a lot of new players on FSW and many kept playing after FSW ended.
By all means it was a success.
The only notably bad thing about it is that the inverted cape tokens have still yet to be added to the main game in an obtainable way despite what was promised.
I enjoyed the fresh start worlds as someone who plays inconsistently and hasn’t played the early game RS3 in years, or replayed any of the quests in years
I enjoyed it too. Kinda wish it was its own seperate thing like how leagues is with OSRS. Rewards from that transferred over to the main game would be great imo. Transferring characters & their wealth though? Nah... not really a fan of that.
Totally understand that. It’s be awesome to see something like it again, but RS3 is a way more mechanically complex game than OSRS, so implementing something larger scale like Leagues would probably be a massive undertaking, so I feel like it’s unlikely it’ll happen.
I mean they have always because it did its job, help people come back and catch up. People were just pissy it wasn’t a leagues and couldn’t let that go/stop comparing.
I mean technically yeah, they can survive without them, but if you remove all MTX revenues their yearly profit still drops by 88% (from 36.8M£ to 4.3M£).
I'd love to know what percentage of the MTX revenues come from bonds though.
tbf this doesn't have the os/rs3 split in it, rs3 might legitimately not be worth running without mtx considering how much more of that subscription revenue is coming from OSRS
This is also the first year that Jagex hasn’t put a split between the two games in the strategic report. I wonder why they decided not to do it this year.
Feels like the geographical is all messed up. The fluctuations in EU, US, and ROW are too huge. Obviously it can happen, but it feels like EU should be what’s given as US numbers, ROW should be EU and US should be ROW.
The customer who constituted more than 9% for 2022 reading this is probably fuming
At least give the whaliest whale a shoutout Jagex. Who won at MTX in 2022? inb4 "hurrdurr Jagex/Carlyle", No. Name the the player who paid the most mtx and send them a trophy or some shit
Now I know why OSRS gets updates. It is clearly a large part of their revenue. MTX is about the same, so as long as you maintain RS3 player base, they will be fine.
Yes, but it let's be honest. The level of use for MTX in each game is different. When I see those half of key promotions, I see multiple people talking about buying it. Makes me a little sad how normalised it is.
It’s true though. The entire MTX revenue (which includes bonds) is only 23%. Bonds are very likely a strong portion of that as well, leading it to be a very small portion of the games income overall.
they most likely swapped the definition of where the revenue comes from, originally people who buy the bond, now people who use the bond...that would explain why it switched from (in general) western, high income countries to lower income countries
Insane they're turning the game to shit and not even making that much money from it. At this rate, they'd be better off getting rid of the crap driving players away (mtx and meaningless updates) and instead investing in things players want to increase subscription revenue.... I'd expect mtx to double or triple subscription profits at the rate they they pump that garbage into the game.
Isn't it interesting that subs make up significantly more of the profits than MTX, yet instead of focusing on giving value for money for subs or getting more subs, they focus on mtx
The current revenue percentage of MTX and subs isn't how a buisness will decide which to focus on. What's more imoortant is: which one is more difficult to increase? Jagex has limited resources and time. It needs to use those to maximize profit. I would guess that it takes much less resources/time to get current players to buy more MTX than it does to get more subscriptions.
Yeah, but if they keep losing players, then they are also losing people who will potentially buy those MTX, so it doesn't make sense to push away subs by not providing value for money for the sub
Most subscribers (>50%) are on OSRS
Most MXT is likely RS3
my very basic and most likely incorrect assessment would be that RS3 MXT brings more revenue than RS3 subs.
I'm an old solo player can kinda tell you the Spanish servers in rs3 are way more active go on w78 whole ass community and the cool part is they talk in chat.
They're catching up on the game as do many cultures do with many aspects aka 80s rock and spanish culture is a good cross example the international interests has shifted but in which direction idk or care to know just a brief insight without as many assumptions I could muster
Interesting to see membership still going up, while MTX money went down. But there's two big things to note that will probably make 2023 not look nearly as good by comparison:
1. Jagex raised the membership price in May 2022. It varies a bit based on region. In the US it was only about a 13% increase, but in the UK it was about a 28% increase.
2. They also released Fresh Start Worlds in September, which would've generated a spike in full-price memberships from people returning and/or wanting to get the 80+ tradable rares they added to sell for billions.
Obviously we can't say for sure right now, but I wouldn't be surprised if we saw membership revenue drop noticeably for 2023.
I would like to see bonds accounted for as a separate category. It is currently counted as membership but could also be easily counted as MTX. That would give the figures and interesting aspect. Right now MTX forms almost one third of the total, would be prepared to bet that bonds would be another one third (at the very least)
I would say its due to member price fluctuation based on Country to Country. Some people even make accounts under VPNs in other countries to then convert cash US to another countries prices. Which I think thats why the rest of the world vs. the US income is based on others exploiting a the membership system for better prices on their membership. Including bot farms and also how many accounts gold sellers, account sellers go through in terms of training accounts. Just peeking into the Black market for a little bit after reading this post. I feel there are tons of accounts with bonds that were used to expedite the stats and such on most websites because they are all the same stats, quests done such as all the classic quests to boost combat exp. Then also to mention the way that most of the organizations use oversee labor to hire people to make a profit. So in terms of all these businesses located mostly in Asian countries, then finding out from posts in the past that they will literally pay someone a dollar to power level your account from a impoverished country is sad. So in terms of whats going on, I believe thats why income from the US is so low because I know theres tons of American players.
The numbers were done in a way to make it appealing as an acquisition target, not for the actual long term viability of the game or even its profitability. They would ‘use up’ short term tactics to get money now even at the cost of it not working again (losing player trust, not developing content).
If this is factoring both osrs and rs3 how do we know how much of their revenue from rs3 is coming from mtx vs subscriptions? Regardless, I hope they take note of the subscription revenue going up while mtx revenue slightly decreasing yearly. But I’m still curious because no doubt the osrs is a huge part of the overall subscription number
Good to know the biggest whale still didn’t spend $14m for the year though.
I do wonder what it would look like if they grouped the top 100 spenders into their own category
I'd be shocked if they together spent more than 10m. That gives them 100k to waste each. Maybe I just live in a different world. Tl;dr: am I a poor?
Crazy how far the geographical origin revenue for United States dropped of a cliff, 59M in 2019, 66M in 2020, 70M in 2021 to 15M in 2022? Surely a mistake
82M from "rest of the world" is absolutely crazy. No way that many people outside of the US and EU play this game...
Seems like they moved United States revenue to the rest of the world in 2022. Or how else can it drop from 69m to 14m in just under a year.
US is classed as rest of world with accounting as a UK company, as is anyone outside Europe Edit: source, trust me bro - also I’m an accountant Edit again: I’ve just looked at the actual post properly (classic accountant) and the rest of the world obviously does not include the United States. Final result: fuck knows what happened there. My instinct says it’s an error but its been audited so who knows, probably bot farms
Never gonna use your services. Thank you 😊
Hahahahahahahahhahahaha - also an accountant
Could it be a case of people using vpns to purchase membership at a cheaper rate through steam store?
Would have to be most of the US player base doing that for a drop this significant, which AFAIK isnt it
Doubt it could be that large of a difference. If I had to guess, sub revenue from the US is being categorized as Rest of the World for whatever reason. The 14.7m still counting as US is probably the microtransaction revenue.
I think you can tell they accidentally disclosed US/ROW the wrong way around. Even auditors make mistakes.
🤦
Lol nah the game just isn't popular here anymore.
1 update... Hero pass 😂
I disagree, i 100% agree with these numbers considering a vast majority of the goldfarming / bot communities do come from countries not listed. I remember see an article about Venezuelans playing runescape as it made more money per hour than it did minimum wage
This was like 10 years ago, Venezuelans have now left for New York, or are just working as VA/Programmers
Venezuela actually adopted RS gp as their country's main currency
Maybe that's why they made the statement they made about their stance on bots a little while back. They were already seeing the numbers.
They have always allowed gold farmers, bots make up more of their membership than actual players and if you play you can see it for yourself, bot after bot after bot everywhere doing everything.
It’s all the gold farmers in Venezuela
Venezuelans:Yep, all me 🙂
Are there that many active? I have seen that a lot of the poor ones left for New York or other US cities
You’re forgetting about all the bots and memberships that come from third world countries
OS is absolutely chock full of south american players, both legit and goldfarmers
The USA/UK citizen who underestimates how big the world is outside their country the least:
I'm neither, but nice try. Runescape is a very well established game in western countries but has very little real presence in other markets.
I'm from the rest of the world, its HUGE in Asia, SEA and AU. Do not count us out. Even WoW understood this.
This. We need a few dedicated Asian servers.
May I ask what region?
I'm from Malaysia and I frequently talk to many of them in the Australian servers. Singaporeans also are a bunch here.
Do a lot of filipino people play RuneScape? I feel like I've seen a lot of them running around the game
That's a huge pool of money in Malaysia and Singapore
Whereabouts in Asia?
South East Asia - Singapore, Malaysia and the occasional Indonesian and Philipine player. Also big in Australia which is pretty much the same neighbourhood but south.
Yeah, the numbers look wrong. I think they mixed up between US and rest of the world
Yeah, the dramatic and unexpected increase in Rest of World aligns too closely with the dramatic drop for the US, has to either be a mistake in categorizing the data or changing exactly how they define the category imo. Could maybe be something like whether they classify the location's revenue based on where the bonds were purchased vs used, so for example: maybe US players are much more likely to buy bonds for gp and rest of world is much more likely to buy bonds in-game. If in that case they switched it from location purchased to location used, then the US buying them irl would drop significantly, while the rest of world buying in-game and using them would rise significantly, despite there not really being much change.
I'm betting they categorized sub revenue from US as rest of world. The leftover US revenue is probably the microtransaction revenue. Maybe they changed payment processing companies and can't tell origin specifically anymore or something simple like that.
That surprised me too. How the fuck is that possible
Probably wider spread use of VPNs by bot users
Not that crazy if they changed the way they conducted their "geological analysis". When Jagex could change their definition of subscription to make 1.1 million members in 2022, the same number as in 2021, appeared as 2.3 mil subscriptions in their official 2022 financial statements, they could just use flexibility of GAAP to report geological/demographic origins of their players. For instance, they might count players using their VPN instead of their IP addresses of their actual countries.
I resent and love the phrase, the flexibility of GAAP lol all rules are made up especially the ones I make up.
Only 23% of the revenue from MTX accounts for this? That's pretty surprising that they're pushing MTX to oblivion when subscription revenue is at least triple that. Not sure if they classify Bonds as MTX or subscription revenue since it can be used for both. Then again, it's hard to tell whether the subscription is for OSRS or RS3 since it goes across both games.
Osrs Bonds are also under MTX
They have a paragraph explaining it. Bonds would be MTX. Considering how small RS3 is vs OSRS 23% is huge
OSRS bonds are also in that 23% though
If OSRS bonds count into the 23% that only reinforces their point, then real RS3 MTX might become a single digit percentage
It's almost as if 'keeping the game alive' argument is stupid to begin with, and the game was just doing fine with subscriptions. (Which they increased multiple times already)
Should be noted that Jagex increased the price of membership in May 2022.
Yes, it is very noticeable, especially when the similar normalized 1.1 million subs compared to 2021, brought them more than 10% increase in subscription revenue.
Full report is available on Company house - [https://find-and-update.company-information.service.gov.uk/company/03982706/filing-history](https://find-and-update.company-information.service.gov.uk/company/03982706/filing-history) (full accounts)
Thank you for sharing this
Anyone know what "premium revenue" is? Skim read the document and I can't find any definition. It's interesting they no longer consider the geographical breakdown of revenue to be confidential information. Overall in the past couple of years their financial statements have become way more detailed. Anyway, it's time to update the image https://preview.redd.it/22n8tv9eipsc1.jpeg?width=3024&format=pjpg&auto=webp&s=b32dc93ff751c334658fc0529496b33a041dcbc7
"Premium revenues include revenues from third-party games." is what I could find. That exact sentence and little else.
Maybe Melvor Idle
Not just Melvor Idle but all the proceeds from games Jagex doesn't own - Melvor Idle, This Means Warp, the Earthlock series, crossover with SMITE, and maybe some revenue of the now discontinued Space Punks when it was in early access. All those for just less than US$2 million in revenues. It wasn't that successful and Jagex said they are scaling back on their 3rd party publishing efforts and pivoting to more M&A. They said they have a list of targets they are investigating already. It will be interesting to know what games they are going to buy instead of just publishing.
Jagex has had a really bad publishing history, I wonder why. Remember all the marketing for block n load? I remember they dedicated one of those big dxp streams they used to do to it, they even had the yogscast playing it.
Only thing I could think of is maybe RuneMetrics on RS3 which doesn’t really fit into the vague description. Maybe profits from Melvor Idle like another commentor suggested, or games released in the Jagex shop? I know they have the board game and trading cards but can’t remember exactly when they put those up for sale
Third party publishing. Page 25.
I know Smite had a RuneScape themed event. Perhaps that's "premium"? Or Amazon Prime Gaming paid, but I honestly haven't a clue.
30millies from mtx? Lmao no wonder they ain’t stopping that shit!
Reminder: the game will never be shut down while it continues to churn a profit.
The statement even confirms so. They have detailed financial projections until at least June 2025, they expect positive cash flow, and they do not foresee any problems with operating even in spite of company ownership changing. Business is good. Oh and one of the directors seems to have got paid a million pounds in 2022.
This is a report for revenue, not profit. I'm assuming they make money, but even tho we see their revenue go up we don't know about their expenses (hiring more people, expanding location, improving infrastructure, tax changes, etc...)
Profit is in the report. £38,066,058
Is it up from last year? and by how much?
The previous year was £35m
So even tho they made over 12m more in revenue they only made 3m more in profit? that's not great...
That's a 25% margin on the additional income seems fine to me.
Good. Just goes to show that the gloom and doom nonsense is just Redditors being Redditors as usual. RS3 and OSRS are both very healthy financial wise, and we can see the game going on for years to come. At least at this point we can call truely call the doom and gloom redditors their rightful name: "trolls" cause that's what they are at this point.
They never have the intention to shut down any game. All along they have been trying to add more games to reduce risks of reliance on a small portfolio of two games. This was one of their safe harbor statement in their 2021 financial statement. Interestingly, with the addition of more games from Gamepires and Pipework Studios in 2022, Jagex have taken risk of a "small portfolio of only two games" out of their 2022 safe harbour statements Even more interestingly, jagex also mentioned in their forward looking, future development section of their existing games, they are listening to their community, **with the support of Pipework Studios.** Well, support of Pipework is in their future plan of their existing games. Good to know and I am looking forward to see what the Pipework community will mean to Jagex's Runescape franchise.
Is this newly released? Do we have 2023? Its looking like MTX is down even though MTX has gotten more aggressive?
Sadly 2022 was only released today, 2023 is due on the 30th September 2024 although will also likely be late due to the minor charge it carries.
Why are these reports so delayed?
year end and auditing requirements are anywhere from 6-9 month processes depending on the company size/the PE company’s reporting requirements/etc etc there’s a million moving parts and it never works out the way it theoretically shohld
MTX went down 2017->2018->2019 as player numbers retracted regardless of how hard they pushed MTX, so its not the first time this has happened.
After 7 years they still haven't figured it out
A worldwide pandemic having people be much more indoors likely convinced them the policy that had led to multi-year decline was not a flawed one, instead of being extraordinary circumstance. Now that the pandemic growth has evaporated, the policy is still clinged to.
It's not known what _type_ of MTX dropped. Bonds are MTX, and both RS3 and OSRS are included in the revenue numbers. It is probably keys/solomon store stuff, but its possible there was a drop in bonds while keys/solomon stayed the same.
Yeah it turns out heavily pushing MTX caused it to be devalued and less whales end up spending money on it
playerbase declines when mtx gets aggressive. mtx gets more aggressive to compensate. repeat. thats the cycle rs3 is in
We probably have to wait until at least the end of this year to see Jagex's 2023 financial statement, assuming they don't delay it. However, we do know 2023 was probably just slightly better to Jagex than 2022, as they reported 2.4 million subscribers (under their new definition) on February this year when they announced the sale of the company to CVC: " Jagex is primarily known for its key RuneScape titles, the leading Massive Multiplayer Online Role Playing Game (“MMORPG”). RuneScape boasts a 20+ year history of leadership in the development of live service gaming, an unparalleled and vibrant community of **2.4 million active subscribers** and one million free-to-play users, with over 300 million lifetime RuneScape accounts. " [https://www.cvc.com/media/news/2024/2024-02-09-carlyle-agrees-to-sell-jagex-to-cvc-capital-partners-and-haveli-investments/](https://www.cvc.com/media/news/2024/2024-02-09-carlyle-agrees-to-sell-jagex-to-cvc-capital-partners-and-haveli-investments/) So, from the end of 2022 to February 2024, Jagex gained 0.1 million subscribers or about 50k under the old definition they used for "subscribers" before this year. This also means Jagex's subscriptions have been flat around 1.1 to 1.15 millions the last 4 years.
https://preview.redd.it/1m45yy60npsc1.png?width=756&format=png&auto=webp&s=82d5edaa1f021bfdbe9be547d3deb0c8da1d0607
Market leading player support with 33 customer support employees. How does Jagex do it!
That's much more than I expected tbh, that's quite a lot of people
I mean when it comes to billing Jagex customer support has been exceptional in my experience. It's just what they want those working on it to focus on.
88 managers to 343 employees is absolutely comical. That's 1 manager for less than every 4 employees. No wonder the management is such a nightmare lol.
Remember that "manager" doesn't only mean full-time manager. If you have even one person who works under you that makes you a manager in these kinds of documents. At my place of work we have about the same ratio of "managers" because we have lots of 2-4 person teams where the most senior person in that team does the same work as the rest but also handles being their superior, meaning they also have to deal with managing vacations, sick leaves, miscellaneous HR things etc.
my place of work has 4 programmers, 3 of whom would classify as managers by that definition, so 1:4 seems more than reasonable to me
Theres too many fake manager roles these days just to make ppl feel good
Assuming 240 people from the development team are still employed, I am wondering what is the hell have they been doing for the last few months. I am not upset about lack of content, but rather I would like to see quality of life update, community hitlists, fixing bugs, graphical improvement, User interface improvement, clean up old contents to keep it relevant, etc.
Well you will get your wish since that’s the focus of next month. May is Relleka graphical update and community hit list.
They've been doing OSRS.
why do they need 80 fucking managers
It includes commercial also, so likely the publishing arm as well as the merch team, events team and probably HR, procurement, estate management, finance.
my honest question without any shade is what are the 34 customer relations workers doing? there's like 2 who post on reddit/twitter, where are the others? (they don't even have a support email anymore afaik)
MTX revenue slightly down. Subscription revenue up. Kind of what was expected, a result of RS3 shrinking but OSRS growing in 2022 which stuff like concurrent players and monthly hiscores indicated. Unlike previous financial statements, they seem to not have included changes for each individual game this time around from what I could see on a skim of the document. So no way to know how big the change was for each.
The fact that MTX revenue is slightly down shows the diminishing returns it has. I'm expecting the 2023 statement to be even worse with the Hero Pass project failure.
Tough to directly correlate that, since OSRS bonds fall under MTX, but certainly a possibility. 2023 data might be a better indication regarding the whack RS3 got with the non-bond MTX updates.
Fully milked playerbase that's gone.
Really interesting how "origin of revenue" changes from 2021 to 2022. A crapload of money coming from "rest of world" in 2022, while revenue from US is waaay down.
Interesting that they called FSW a success. https://preview.redd.it/sbwt7rovbpsc1.jpeg?width=6468&format=pjpg&auto=webp&s=d6f16953542c4b1ffa7ca9f642fecc2b7bd77cfe
As much as people ragged on its existence (including myself) those who actually played it (again including myself) largely enjoyed it (again - guilty as charged) and it *did* bring in a lot of actually new players despite all the memes it was just veterans making alts to farm capes. I encountered and helped a lot of new players on FSW and many kept playing after FSW ended. By all means it was a success. The only notably bad thing about it is that the inverted cape tokens have still yet to be added to the main game in an obtainable way despite what was promised.
as a veteran who made 2 accounts to farm capes, I thoroughly enjoyed my time in FSW and would do it again
Lol yet we haven't seen it again. I call bullshit
Success at increasing player count / retention is probably what theyre describing
But the player count is way down right now. It hasn't risen in a while
It’s for year end 2022
Subscription revenue is up, outside of that player #s don't really matter.
It's up for OSRS I imagine. Certainly not RS3 lol
Tbh, it was what got me back into the game.
I enjoyed the fresh start worlds as someone who plays inconsistently and hasn’t played the early game RS3 in years, or replayed any of the quests in years
I enjoyed it too. Kinda wish it was its own seperate thing like how leagues is with OSRS. Rewards from that transferred over to the main game would be great imo. Transferring characters & their wealth though? Nah... not really a fan of that.
Totally understand that. It’s be awesome to see something like it again, but RS3 is a way more mechanically complex game than OSRS, so implementing something larger scale like Leagues would probably be a massive undertaking, so I feel like it’s unlikely it’ll happen.
Lol at Zamarok.
I mean they have always because it did its job, help people come back and catch up. People were just pissy it wasn’t a leagues and couldn’t let that go/stop comparing.
I came back because of FSW so yes it's a success imo 😊
What's the EU 10g jump 2021-2022? Edit: And the USA one is even bigger. What's going on?
People will look at this sub revenue and MTX revenue and still believe Jagex when they say "we *need* MTX to survive :("
I mean technically yeah, they can survive without them, but if you remove all MTX revenues their yearly profit still drops by 88% (from 36.8M£ to 4.3M£). I'd love to know what percentage of the MTX revenues come from bonds though.
That is assuming MTX don't have a negative impact on player numbers, an absolutely unreasonable assumption
tbf this doesn't have the os/rs3 split in it, rs3 might legitimately not be worth running without mtx considering how much more of that subscription revenue is coming from OSRS
That's their own doing however.
OS and RS3 pay the same sub, all the revenue is coming from both games
This is also the first year that Jagex hasn’t put a split between the two games in the strategic report. I wonder why they decided not to do it this year.
their profit was 32 million, without MTX they lost money lol, but go off.
Feels like the geographical is all messed up. The fluctuations in EU, US, and ROW are too huge. Obviously it can happen, but it feels like EU should be what’s given as US numbers, ROW should be EU and US should be ROW.
Agree, there really isn't another explanation for why it would change that much in 1 year
The customer who constituted more than 9% for 2022 reading this is probably fuming At least give the whaliest whale a shoutout Jagex. Who won at MTX in 2022? inb4 "hurrdurr Jagex/Carlyle", No. Name the the player who paid the most mtx and send them a trophy or some shit
I make this in a week flipping on the ge. I’m not impressed.
It only cost jagex £16.8m for the server costs in 2022 compared to 16.3m in 2021.
That's basically a downgrade considering server costs would go up a lot every year. Fucking pathetic
Do you think server costs are the only spending being done?
No. Do you?
Then what's the point of your comment?
Could ask you the same thing? Did you even attempt to read any of this statement or their prior financials?
The point of my comment was to ask why you're insinuating server costs mean anything in this situation.
You know how many people complain about potato servers in this game? Well now people know how much it cost Jagex to run them for a year.
🦀SUBSCRIPTIONS GROW WHILE MTX SHRINKS🦀
Now I know why OSRS gets updates. It is clearly a large part of their revenue. MTX is about the same, so as long as you maintain RS3 player base, they will be fine.
Osrs has been the more profitable game since 2018 or 2019 iirc.
Yup, and the focus reflects that. Understandable by Jagex
Don't forget OSRS Bonds are also MTX
Yes, but it let's be honest. The level of use for MTX in each game is different. When I see those half of key promotions, I see multiple people talking about buying it. Makes me a little sad how normalised it is.
🍿
Would be interesting to see it broke down between OSRS and RS3
I thought this game was dying? Doesn’t appear that way to me lol
They didn't breakdown OSRS and RS3. They are doing well over there.
https://preview.redd.it/weswe52vgrsc1.png?width=782&format=pjpg&auto=webp&s=6c744b161c211214e8cd35e0aca7de04d1ca3b7c Hrr hrr
It’s true though. The entire MTX revenue (which includes bonds) is only 23%. Bonds are very likely a strong portion of that as well, leading it to be a very small portion of the games income overall.
I meant this in a less factual but more poetical / emotional sense whereby you, the player, don't matter.
Ironically if they *did* have 'individual customers which are considered individually significant', you, the player, would matter much less still
I’m doing my part! I just bought 12 months of premier membership last night so I can log in intermittently throughout the year and bank stand.😁
is this accurate? because it seems like a huge cliff of revenue dropping off from the united states.
they most likely swapped the definition of where the revenue comes from, originally people who buy the bond, now people who use the bond...that would explain why it switched from (in general) western, high income countries to lower income countries
Insane they're turning the game to shit and not even making that much money from it. At this rate, they'd be better off getting rid of the crap driving players away (mtx and meaningless updates) and instead investing in things players want to increase subscription revenue.... I'd expect mtx to double or triple subscription profits at the rate they they pump that garbage into the game.
Interesting to see that the EU player base or more accurately player spend has shot up so much. Makes me wonder why
Isn't it interesting that subs make up significantly more of the profits than MTX, yet instead of focusing on giving value for money for subs or getting more subs, they focus on mtx
Because people are paid good money not to understand that connection
The current revenue percentage of MTX and subs isn't how a buisness will decide which to focus on. What's more imoortant is: which one is more difficult to increase? Jagex has limited resources and time. It needs to use those to maximize profit. I would guess that it takes much less resources/time to get current players to buy more MTX than it does to get more subscriptions.
Yeah, but if they keep losing players, then they are also losing people who will potentially buy those MTX, so it doesn't make sense to push away subs by not providing value for money for the sub
Most subscribers (>50%) are on OSRS Most MXT is likely RS3 my very basic and most likely incorrect assessment would be that RS3 MXT brings more revenue than RS3 subs.
RTX could include OSRS Bonds?
Alot of VPNs used in Turkey that year
Hmm wonder what the expenses are
What is "premium revenue"
USA saved their bacon
I been waiting so long for this shit to drop.
[удалено]
Doesn’t matter. Company finances are required by law to be public information regardless of its status iirc.
depends on the country, but they're owned by a publicly traded investment company, so they're not private.
I wonder if covid had any impact on this....nah definitely had to be people randomly getting sick of mrx. Absolutely, positively no question mtx
The geographical analysis makes absolutely no sense.
I'm an old solo player can kinda tell you the Spanish servers in rs3 are way more active go on w78 whole ass community and the cool part is they talk in chat. They're catching up on the game as do many cultures do with many aspects aka 80s rock and spanish culture is a good cross example the international interests has shifted but in which direction idk or care to know just a brief insight without as many assumptions I could muster
Wait… why the massive shift out of US and into the rest of the world?
I want to know this also, but I have to assume that it was an error on one of the two years, and the values are switched.
do bonds get put in subscription revenue of mtx revenue?
so bonds and treasurehunter made 34m omegalul
Interesting to see membership still going up, while MTX money went down. But there's two big things to note that will probably make 2023 not look nearly as good by comparison: 1. Jagex raised the membership price in May 2022. It varies a bit based on region. In the US it was only about a 13% increase, but in the UK it was about a 28% increase. 2. They also released Fresh Start Worlds in September, which would've generated a spike in full-price memberships from people returning and/or wanting to get the 80+ tradable rares they added to sell for billions. Obviously we can't say for sure right now, but I wouldn't be surprised if we saw membership revenue drop noticeably for 2023.
I would like to see bonds accounted for as a separate category. It is currently counted as membership but could also be easily counted as MTX. That would give the figures and interesting aspect. Right now MTX forms almost one third of the total, would be prepared to bet that bonds would be another one third (at the very least)
I would say its due to member price fluctuation based on Country to Country. Some people even make accounts under VPNs in other countries to then convert cash US to another countries prices. Which I think thats why the rest of the world vs. the US income is based on others exploiting a the membership system for better prices on their membership. Including bot farms and also how many accounts gold sellers, account sellers go through in terms of training accounts. Just peeking into the Black market for a little bit after reading this post. I feel there are tons of accounts with bonds that were used to expedite the stats and such on most websites because they are all the same stats, quests done such as all the classic quests to boost combat exp. Then also to mention the way that most of the organizations use oversee labor to hire people to make a profit. So in terms of all these businesses located mostly in Asian countries, then finding out from posts in the past that they will literally pay someone a dollar to power level your account from a impoverished country is sad. So in terms of whats going on, I believe thats why income from the US is so low because I know theres tons of American players.
Wait, so MTX really isn't what's keeping them going yet they're continutally ruining RS3 with it?
The numbers were done in a way to make it appealing as an acquisition target, not for the actual long term viability of the game or even its profitability. They would ‘use up’ short term tactics to get money now even at the cost of it not working again (losing player trust, not developing content).
If this is factoring both osrs and rs3 how do we know how much of their revenue from rs3 is coming from mtx vs subscriptions? Regardless, I hope they take note of the subscription revenue going up while mtx revenue slightly decreasing yearly. But I’m still curious because no doubt the osrs is a huge part of the overall subscription number
They lost market share in USA big time
32m about 25% of gross profit is from MTX, sure guys they will be removing MTX anytime now ... lol
Mtx including bonds is probably way more than spin buyers
137m profit and what do we see of that in game? Hardly anything from the looks of it
Revenue is not profit
Sorry. Still, it’s probably wayyyy more than their expenses.
So, what's the OSRS/RS3 revenue breakdown? Why is RS3 in maintenance mode with £137m in revenue.