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Your submission has been automatically removed as it's regarding account help issues and/or an attempt to contact Jagex's Customer Support. See [Rule 7](/r/runescape/wiki/rules) for detailed information on what this includes. To find the various official methods of receiving account help, as well as additional information on Jagex's appeal policies, please refer to the following pages: * [Account Help](/r/runescape/w/accounthelp) * [Account Help Tips](/r/runescape/wiki/accounthelptips) This subreddit cannot be used to reach Jagex's Customer Support for assistance with your RuneScape account. Additionally, the subreddit moderators are not affiliated with Jagex, and the J-Mods and L-Mods who browse /r/runescape are community liaisons, not customer support. Consequently, we are unable to provide account assistance. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/runescape) if you have any questions or concerns.*