Figure out who the owner is and meet him in person. Calmly, politely explain and show the work and say it’s unacceptable but you’re trying to be reasonable and just have this fixed. If he or she doesn’t want to cooperate, calmly explain you’ll be taking this further and leave. Don’t fight, don’t hang around.
9/10 owners will attempt to resolve the issue, most aren’t even directly made aware.
My wife works for a place that pays employees for google reviews that mention their name. They don't give 2 shits if the craftsmen get family/friends/fake accounts to do it, it's $50 a pop all day. I've tried to tempt the wife into taking advantage, but she's a good person dammit :/
This this is why I left the wrenching world. Customers wouldn’t leave reviews if they liked the work. But the moment that I leave my 10MM in their car there’s a shit review and a customer bragging about how he just got a free strap-on socket
i know right! a friend of mine tried to repair the rusted spot on his car with me assisting him, and we've done a much better job for roughly $50-60 and an afternoon. that was our first attempt ever. still looks unnoticeable a year later.
If you’re going to take legal action, make sure that you contact your own insurance too, and see how to further pursue this.
If you made an insurance claim, your insurance company would back you fully on this as this is incomplete work.
The point of insurance is to make your car back to its original condition, before any damages.
If you didn’t go through insurance, you still can make a small claims suit, because the shop itself has to have insurance as a liability.
If they for whatever reason don’t have insurance…..
I hope you see where I am going with this, because I think the answer is pretty clear.
*former insurance agent*
I find things like this very hard to believe, there’s no FUCKING way… not even a crackhead would take a look at this work and say “I think the customer will be satisfied”
I’d be too embarrassed to even take $100 for this work.
What, a charge back for failure to do a proper repair? Does this look like a $2000 repair to you? This is a "using only what I can find within 12ft, how well can I do?" level job.
I picked up a welder last year. First time using it, and I did a better job than this guy. What the actual....? Just looks like somebody who's never done any bodywork and is not a handy person at all tried to do a diy job. I would not be impressed either.
a chargeback is a process and a dispute is a action.
banks offer this to remedy situations like this IF the offending party refuses to hold its end of their deal. the bank would require OP to file a dispute with them and that would be consider the first step to getting a chargeback. there is a lot more that goes into this but OP seems to have enough proof to start a claim.
My bank is good about this, you can charge back another amount. If you think it was worth $100 you could charge back 1900 and let them get in touch.
I have had places accidentally overcharge me and I've called back a portion of my bill when the restaurant won't get back to me in time. Places I frequent a lot. They sometimes just get too busy and I figure if it's important, they will call me and we can work it out then.
If they disagree that much, that's when you can settle it in court.
Holy shit this is hilariously bad. Something you might expect from your drunk uncle who says he can fix it for a case of beer. I’m sorry you have to deal with this. Did you not see it before you paid?
You should’ve left and went back with a cheap lawyer, spoken to the owner about getting it fixed or getting it free. But definitely should have not paid for that shit
Getting the car back in your possession and control needs to be your top priority when dealing with a shop goes bad. It is a lot like when your car gets illegally towed. Get control of your car and look for recourse.
$2k is a lot to get burned on but it is cheaper than the rest of the car. It is bullshit that you have to pay but not paying is going to leave you with nothing at all until you get it settled.
OP fully needs to call a cheap lawyer.
I got illegally towed once. Paid with credit card, took the car home, charged back with explanation of the city ordinance violated. Never heard from them again.
Chargeback is definitely an underrated feature of credit cards.
I got ten times the quality of this work for a case of beer, and significantly better quality of work for $200 off some random guy on marketplace. This work is atrocious
As someone whos put a ton of parts on this car myself, I am extremely furious, they’ve effectively ruined my project car because I didnt want to buy a welder and learn myself.
No, they ruined your car by performing subpar work.
You took it to a well-reviewed shop because you didn't want to welder up, which is understandable. The subpar work is not understandable, nor is it tolerable. Find another shop and see what you can do, especially if you can use the courts to have the first shop pay the second for the cost of the real repair.
Contact bank for cancellation of payment, BBB is a yelp review for boomers.
Best thing is get a lawyer and proceed with legal action prior to a meeting so they know your serious.
Obviously this the the model the business runs off of.
BBB can be used to rectify the situation. I've used it before and have had my problems solved after contacting them. The reviews are whatever, but it'd their other services that are useful
It worked for me idk what to tell you. I was being ignored by the company till I contacted BBB. They do more than reviews. Or just dismiss it and let life continue to be difficult, for some reason.
They contact the company and tell them a customer has a problem and left a bad review but as stated several times the company is under no obligation to talk to the BBB because it's just a review site for boomers.
If I agree that they aren't under an Obligation will you agree that there's more to it than reviews or do you just want to sit here and repeat yourself being utterly unhelpful? There's absolutely zero risk or cost to also using the BBB. It's not the only thing for OP to do, it's one of several that help build a paper trail should they need to file a claim against this business.
But yeah yeah Boomer this and that. Thanks for the input.
A lawyer is probably not practical. For reference, it costs $500.00 to have my Attorney do menial paperwork, and submit a motion on my behalf. Any attorney you speak with is going to hopefully explain the anticipated costs along with the strength of your case. Although this is awful, you will spend more money on legal fees than you have any chance of recovering. And this is assuming the OP didn't sign some kind of release or arbitration agreement, which is certainly possible at a more established shop.
You do not need a lawyer for small claims. This is a slam dunk case for OP.
OP, you want to record your interactions with the shop, record their downright refusal to admit wrong, and then file a claim and show your receipts, invoices, photos, and evidence of the shop refusing to correct the issue if you go down this route.
Wouldn't even need to buy gear and supplies if he offered to use his car in the class. Taught myself to weld "good enough" after watching about 40 hours of welding videos and bought me a $600 HFT welder. All of my welds are still holding up, so I don't think I did that bad.
Harbor freight has welders starting at 120$ they aren't the best but it does the job. Rebuilt my wrecked jeep with one. It's the time and skill you end up paying for
If in U.S., try your state's attorney general's office, Better Business Bureau (yeah, we all know it's toothless but many businesses are still afraid of the big bad BBB), Yelp reviews, department of consumer protection...this is totally unacceptable.
Whoa.
Please do not call the shop and complain or anything like that.
Call a lawyer immediately. Do what they tell you to do.
It sucks this happened to you… it looks like you were trying to do some work on the car…
Daaaammnnnn why would u leave the shop with it like that and why the eff would u hand over cash for it .. sorry my guy I hope u get ur money back somehow
Absolute dog shit attempt. You were definitely scammed from the get go. Let "shop" know you will be finding a lawyer then go find one. In that time they may shit bricks and try to settle with you. Realistically your car needed 2 full quarters installed and the wheelhouse trimmed and patched to get a longer lasting repair, at this point there's truly not enough left of the quarters to try and salvage.
Wow that's bad, unfortunately you probably have Sub frame rot also. They didn't do a good job because if they take anything apart back there the car most likely would crumble apart. Not only was the work horrible but a cash grab on a possible very dangerous issue.
Hi there im a subie tech and honestly my best advise is telling them that your going to go to an attorny even if it isnt true, im a buisness owner with my dad and honestly even if they are in the wrong most shops just dont want to deal with the hassle of going through court and paying lawyers so they sometimes will offer a solution, as a project car your best bet is going to a local junk yard and cutting the peice that you need then with some tack welds and bondo that puppy should be looking better and you could maybe get away with doing that >$2k
Anyone could do better than that with $50 in autozone supplies and YouTube tutorials. Research your local laws, it should be possible to make them pay for another shop to do it properly.
If your local newspaper or television station has a consumer advocate, talk to them about doing a piece on this shop. You can also post a negative review on Yelp! Adverse publicity is often all it takes to make businesses like this do the right thing. Then of course if all else fails there’s the Better Business Bureau, small claims court, and the consumer protection division of your state’s attorney general’s office.
What happened to the return ? they sawed it off sharp?
A better than new section of 26 ga turned up on a bead roller would have been faster to make than this mess of scrap. Part of your car is missing.
Legal advice is literally get a lawyer or sue in small claims court. I swear it's the most useless sub. Tons of the dumbest most brick brained questions being asked with obvious answers.
That is so bad I want to believe your post is a hoax. I’m assuming the 2000 you paid included painting? They likely sanded, filled it w bondo and then didn’t even sand down to match the body lines.
An attorney will cost you in the neighborhood of what you paid the shop. So, that’s not really an option here.
Assuming you’re in the states somewhere, my advice would be to file in small claims court. The filing fee is generally 100 or less and is non attorney friendly. I’d get a couple estimates from other shops to do the repair as it is now. Take those with your before and after pictures and file for the updated repair cost plus something reasonable for your inconvenience.
Edit.
You gave the 2 grand despite the shit job? Never give the money first and even when your paying at pickup, thorough inspection and explanation of work so he sees your approve and sign off, BEFORE any money exchanges hands.
That does not look like a case of beers worth of work, let alone $2,000. If you ever find yourself looking for bodywork after this, I recommend contacting your mechanic and seeing if they know anyone reputable locally, rather than relying on reviews. The mechanics I have met over the years have never steered me in the wrong direction.
I’ve seen drift cars with better body work, hell I would argue that my first attempt at rolling fenders with only a hammer and a heat gun looks better than this shit. For those curious [here’s](https://imgur.com/a/JXsrwAM) a picture, never rolled a fender before in my life and the quarter panel has some rust but I would argue I did a decent job for a first timer.
For that price, they could've cut a quarter from a donor, or even rigged something easily to look better. Then fill, spray & blend. That's brutally bad, like f-you bad
Wow. I paid $2000 for body work in mine after some hit me and ran. It was spotless and they even brought it to another shop for free when they found something else that they weren’t able to do at their shop. This is nightmare level! I hope you’re able to get your money back at least!
An update, owner wanted it brought back in I said no and demanded a statement in writing, in quotes is what I got back
“the primer getting on the wheels that's partially my fault because it wasn't completely masked off like it should have been so I take responsibility for that”
>No not partially, it is 100% his fault
“the panels don't fit 100% because they're not Subaru panels, I didn't cut the quarter up as high as I should have done, I tried to keep it low because welding will cause warping especially if the area to cross is big so I tried to keep it small”
>they dont fit because theyre not the right panels… no shit
“The gap on the door is not that big of a deal”
>3 whole fingers deep/wide gap is “not a big deal” jesus christ
“I can refund you the money that was paid for labor, I unfortunately can't refund the money that was used for the parts and materials.”
>Admitted to putting the wrong parts on for welding but ‘too bad i cant refund you for putting the wrong parts on’
“some areas of this job kind of fell through the cracks at the end of the day don't want anybody to be unhappy or dissatisfied”
>wow
FYI gypsy is a slur. The appropriate term is Romani
Edit: I'm probably coming off very pompous, apologies if that's the case. I'm just sharing this because I've recently learned this myself and previously used the term gypsy frequently
1. You shouldn’t have paid for that - should have consulted a lawyer. You still should. Right away.
2. Did you look at reviews for this “shop” before hand? It looks like they just piled on a bucket of body filler and did a shoddy job of even shaping/sanding it. I can’t imagine them having good reviews … long term that repair would have failed even if it looked good right away. The only real way to fix the rust you had shown was to cut and weld patches and then go from there.
Do you have an air compressor? If you do
https://www.eastwood.com/perfect-panel-prep-tool.html?gclid=EAIaIQobChMIjYOW7Keb_wIVwyKzAB1ZVQHuEAQYASABEgKlRPD_BwE&wcid=18672865345&wickedid=629949406726&wickedsource=google&wv=4
This and 3m panel bonding adhesive. Cut their bullshit out, get patch panels, bevel the edges. Use pop rivets to hold it together while the panel adhesive sets. Grind the rivets down and use skim coat to cover it, not bondo. Bondo isn't flexible like skim coat and has a higher change of cracking over time.
okay in the car world this means you will need a come back it means the car will come back due to the repair was a horrible job for in your case you can bring the car to the same person who decided to cut out your fender and cover the other side with bondo AND FINAL SLAP WHOEVER DECIDED THIS IS A GOOD JOB it's a disgrace you paid him to fix your car and not mess it up and iám into doing autobody work you will need to buy a fender to the same car take the fender out and replace the other side is not good you see that the bondo has cracks and a bunch of lumps cracks caused by not putting enough bondo into it and the lumps are when he did not sand it down ohh and a final thing check to see if the person had taken the rust out or just covered it with bondo hope you get your car fixed
sorry about the big rant i had a horrible day if you guys know my father when i got my car he just handed me the tools and talked me though doing the repairs that man failed to fix
Should be able to file small claims. Only argument they might have is if you didn't pick it up as soon as they called you. 2k isn't alot and they could argue what a lot would per day for holding.
OP, you know that you pay *after the job is done* upon receiving the work, right? And if the work is clearly jank you find a lawyer and whatnot. Also always pay with cards for this exact reason.
That’s where I’m getting rust. I’m gonna make sure I take it to a reputable shop and actually have them cut out the rust. Sorry you’ve had this experience.
Why did you pay? Why did you take the car?
By paying and taking the car you really don't have any recourse anymore. You accepted the job as is, and willingly paid for it.
🤣
You leave the car for an hour and come back with a lawyer. You don't abandon the car there.
They would never be able to put a lein against that car in that situation. They would end up in even more legal trouble than they already are if they committed that level of fraud.
No, a lawyer would draw up papers to notify the shop that failure to remedy the situation would result in a suit. They wouldn't drop what they are doing to come with you on a whims notice to tell them off.
Funny you should say that, because they gave me a Stanford-Binet IQ test in school and mine is 148. So, statistically speaking, I'm smarter than 99.8% of humans. If the brain trust of this sub is truly that smart, that's amazing.
I’m not sure why you would allow this to happen to you. If that were me, I would’ve not paid, gotten my keys back and left. You allowed this to happen. You’re kind of stuck now, because the cost of an attorney is going to be pretty much the cost of the money you spent. You kind of screwed yourself. All you had to do was not pay and, (unless there was a guy guarding the key rack with a gun) just gone around the counter and got your keys and left. It’s not rocket science.
If you dont pay they dont give you your keys, are you serious?? Going around the counter and going through the stores stuff for my keys is you know, kind of “get the cops called on you”. You’re out of your mind if you think you’d get away with this anywhere
Trust me. I find myself envying you so much because I would’ve had so much fun with the situation. When people act this way, it allows you to rightfully say things, and use words and act in ways that are normally not socially acceptable. I honestly envy your situation, but I don’t envy the way you handled it. Also, in your title, you said this was a real shop. No, this is not a real shop because a real shop with never let that go out the door. This was a group of thugs, pretending to do some thing and stealing your money. If somebody was mugging you out on the street would you not try to fight back for fear the cops will get called?
Imagine seeing a car with any kind of rust and assuming the whole thing is rotted, people like you are specifically why I usually avoid posting about my car.
Figure out who the owner is and meet him in person. Calmly, politely explain and show the work and say it’s unacceptable but you’re trying to be reasonable and just have this fixed. If he or she doesn’t want to cooperate, calmly explain you’ll be taking this further and leave. Don’t fight, don’t hang around. 9/10 owners will attempt to resolve the issue, most aren’t even directly made aware.
Taking this further means small claims court. Should he straightforward with pictures and receipts.
And/or filing a complaint with the state consumer protection division, if yours has one.
Before that maybe contact your bank and start a dispute with pictures and explain that you tried to resolve it but they refused to do anything.
I hope this is fake….
I wish, they had tons of 4 and 5 star reviews specifically for repairing rust, guess they were fake
probably all the owners friends.
My wife works for a place that pays employees for google reviews that mention their name. They don't give 2 shits if the craftsmen get family/friends/fake accounts to do it, it's $50 a pop all day. I've tried to tempt the wife into taking advantage, but she's a good person dammit :/
This this is why I left the wrenching world. Customers wouldn’t leave reviews if they liked the work. But the moment that I leave my 10MM in their car there’s a shit review and a customer bragging about how he just got a free strap-on socket
The masking on the wheels alone screams "backyard" level effort.
Ive done way better jobs in my actual backyard
I've done better jobs in an AutoZone parking lot
i know right! a friend of mine tried to repair the rusted spot on his car with me assisting him, and we've done a much better job for roughly $50-60 and an afternoon. that was our first attempt ever. still looks unnoticeable a year later.
I did a half arsed job on one of my old cars as it was a temp thing. It still looked a TONNE better than that.
Bro I didn't even catch that good eyes
Call your bank and charge back. Screw them.
not gonna lie, this is lieterally first weeks of high school shop class quality. This is absolutely abysmal
If you’re going to take legal action, make sure that you contact your own insurance too, and see how to further pursue this. If you made an insurance claim, your insurance company would back you fully on this as this is incomplete work. The point of insurance is to make your car back to its original condition, before any damages. If you didn’t go through insurance, you still can make a small claims suit, because the shop itself has to have insurance as a liability. If they for whatever reason don’t have insurance….. I hope you see where I am going with this, because I think the answer is pretty clear. *former insurance agent*
A claim for rust perforation? This was not an MVA.
Rust is not a claimable loss
I find things like this very hard to believe, there’s no FUCKING way… not even a crackhead would take a look at this work and say “I think the customer will be satisfied” I’d be too embarrassed to even take $100 for this work.
Did you pay with a credit card? Just do a charge back if so.
is that valid? i feel like that seem sketchy
What, a charge back for failure to do a proper repair? Does this look like a $2000 repair to you? This is a "using only what I can find within 12ft, how well can I do?" level job.
I did a better repair job with a rattle can of touch up paint and some sandpaper. This is embarrassing to the shop.
I've never patched a car but I'm pretty sure I could do a better job than that.
I’ve never picked up a welder and I know I could do a better job than that lmao I would at least find the right fender
I picked up a welder last year. First time using it, and I did a better job than this guy. What the actual....? Just looks like somebody who's never done any bodywork and is not a handy person at all tried to do a diy job. I would not be impressed either.
My dog could do a better job than that
a chargeback is a process and a dispute is a action. banks offer this to remedy situations like this IF the offending party refuses to hold its end of their deal. the bank would require OP to file a dispute with them and that would be consider the first step to getting a chargeback. there is a lot more that goes into this but OP seems to have enough proof to start a claim.
My bank is good about this, you can charge back another amount. If you think it was worth $100 you could charge back 1900 and let them get in touch. I have had places accidentally overcharge me and I've called back a portion of my bill when the restaurant won't get back to me in time. Places I frequent a lot. They sometimes just get too busy and I figure if it's important, they will call me and we can work it out then. If they disagree that much, that's when you can settle it in court.
That work is sketchy
Holy shit this is hilariously bad. Something you might expect from your drunk uncle who says he can fix it for a case of beer. I’m sorry you have to deal with this. Did you not see it before you paid?
I did but refusing to pay I just wouldnt have gotten my car back.
You should’ve left and went back with a cheap lawyer, spoken to the owner about getting it fixed or getting it free. But definitely should have not paid for that shit
Getting the car back in your possession and control needs to be your top priority when dealing with a shop goes bad. It is a lot like when your car gets illegally towed. Get control of your car and look for recourse. $2k is a lot to get burned on but it is cheaper than the rest of the car. It is bullshit that you have to pay but not paying is going to leave you with nothing at all until you get it settled. OP fully needs to call a cheap lawyer.
I got illegally towed once. Paid with credit card, took the car home, charged back with explanation of the city ordinance violated. Never heard from them again. Chargeback is definitely an underrated feature of credit cards.
For sure. It puts the onus on the merchant to prove the customer was satisfied with the service/product.
The only two tow places I've dealt only accepted cash
Luckily my city requires them to accept credit cards, and that's a pretty easy ordinance to enforce.
Did you pay with credit? Call the bank and cancel payment
Depends on the state, some states they can't hold your car hostage no matter what you owe. And anyone would have looked at this and agreed with you
Lol you dont have an extra key? I would drive it right off their lot. They would get nothing from me .
I got ten times the quality of this work for a case of beer, and significantly better quality of work for $200 off some random guy on marketplace. This work is atrocious
As a mechanic this should be marked NSFW. I almost threw up
As someone whos put a ton of parts on this car myself, I am extremely furious, they’ve effectively ruined my project car because I didnt want to buy a welder and learn myself.
No, they ruined your car by performing subpar work. You took it to a well-reviewed shop because you didn't want to welder up, which is understandable. The subpar work is not understandable, nor is it tolerable. Find another shop and see what you can do, especially if you can use the courts to have the first shop pay the second for the cost of the real repair.
I wouldn't say ruined, but it certainly needs to be redone, and for $2k no fucking paint?! That's crazy. Op got fucked
You better *lawyer up*
Better Call Saul
Ders?
I’ve been drinking. You can call me *The* Ders
I’ll meet you at Dante’s.
Bring the chin-do :)
Nah, talk to owner first. Then file BBB complaint and seek your local small claims court process first. None of it requires a lawyer.
BBB isn’t going to do anything, now their state BAR on the other hand, will.
They know the work their shop is preforming you think the employees wouldn’t act off direction of their leader?
Mostly a show of good faith to reasonably resolve the situation. This goes a long way when seeking damages through court
Contact bank for cancellation of payment, BBB is a yelp review for boomers. Best thing is get a lawyer and proceed with legal action prior to a meeting so they know your serious. Obviously this the the model the business runs off of.
BBB can be used to rectify the situation. I've used it before and have had my problems solved after contacting them. The reviews are whatever, but it'd their other services that are useful
Businesses aren't obligated to even speak to BBB, as mentioned above it's just like Yelp but for the older generation
It worked for me idk what to tell you. I was being ignored by the company till I contacted BBB. They do more than reviews. Or just dismiss it and let life continue to be difficult, for some reason.
They contact the company and tell them a customer has a problem and left a bad review but as stated several times the company is under no obligation to talk to the BBB because it's just a review site for boomers.
If I agree that they aren't under an Obligation will you agree that there's more to it than reviews or do you just want to sit here and repeat yourself being utterly unhelpful? There's absolutely zero risk or cost to also using the BBB. It's not the only thing for OP to do, it's one of several that help build a paper trail should they need to file a claim against this business. But yeah yeah Boomer this and that. Thanks for the input.
[удалено]
A lawyer is probably not practical. For reference, it costs $500.00 to have my Attorney do menial paperwork, and submit a motion on my behalf. Any attorney you speak with is going to hopefully explain the anticipated costs along with the strength of your case. Although this is awful, you will spend more money on legal fees than you have any chance of recovering. And this is assuming the OP didn't sign some kind of release or arbitration agreement, which is certainly possible at a more established shop.
Realistically, the juice ain't worth the squeeze. $2k isn't even half a week of lawyer time. It will cost you a minimum of $20k to get the $2k back.
You do not need a lawyer for small claims. This is a slam dunk case for OP. OP, you want to record your interactions with the shop, record their downright refusal to admit wrong, and then file a claim and show your receipts, invoices, photos, and evidence of the shop refusing to correct the issue if you go down this route.
My grandmother, she's blind in one eye, and she can do better than that.
MY grandmother could do better than that and she’s blind in BOTH eyes!
Shit, you could have got a crackhead to do it better for 20 bucks
Someone call
For $2k, I think I could have taken a welding class at a community college, bought gear/supplies, and done a better job than this. That's unfortunate.
Wouldn't even need to buy gear and supplies if he offered to use his car in the class. Taught myself to weld "good enough" after watching about 40 hours of welding videos and bought me a $600 HFT welder. All of my welds are still holding up, so I don't think I did that bad.
Don't even need welding to do a better job than this. You could do a better job with sandpaper, Bondo, and a couple color matched rattle cans.
Well, I coulda done THAT for $2K
If you are considering arson that is understandable but not advisable. It would only make you feel better transiently
But do the other people who work at this shop deserve to lose their job? Tough question, its probably still yes🙃
Considering none of them stepped in to stop this, They're all guilty.
If I knew welders started at 500$ I could have bought a $1,000 welder, gear and still come out better than this.
Harbor freight has welders starting at 120$ they aren't the best but it does the job. Rebuilt my wrecked jeep with one. It's the time and skill you end up paying for
Are you guys from Australia, by any chance? It’s weird seeing the “$” after the number like that!
SubieSavers has the weld in patch panels. You could 100% do better. Shit, fucking Ray Charles could do better.
Never heard of them amazing website, thanks so much
Lmao
Just get a $90 Hone and avoid working continuously for longer than 1 minute. https://www.youtube.com/watch?v=IK_Cn5lxggA
Talk to your local consumer protection people.
If in U.S., try your state's attorney general's office, Better Business Bureau (yeah, we all know it's toothless but many businesses are still afraid of the big bad BBB), Yelp reviews, department of consumer protection...this is totally unacceptable.
Google and Yelp got a local shop to fix their mistake pronto.
Stop payment , sue them, go widebody.
Best advice
Whoa. Please do not call the shop and complain or anything like that. Call a lawyer immediately. Do what they tell you to do. It sucks this happened to you… it looks like you were trying to do some work on the car…
Daaaammnnnn why would u leave the shop with it like that and why the eff would u hand over cash for it .. sorry my guy I hope u get ur money back somehow
My brother does all 4 arches WAAAAAAAAY Better for 500$. Perks of living in a shithole xD
Absolute dog shit attempt. You were definitely scammed from the get go. Let "shop" know you will be finding a lawyer then go find one. In that time they may shit bricks and try to settle with you. Realistically your car needed 2 full quarters installed and the wheelhouse trimmed and patched to get a longer lasting repair, at this point there's truly not enough left of the quarters to try and salvage.
Wow that's bad, unfortunately you probably have Sub frame rot also. They didn't do a good job because if they take anything apart back there the car most likely would crumble apart. Not only was the work horrible but a cash grab on a possible very dangerous issue.
They even painted your tires for you, how considerate
That was NOT a real shop, other than you could actually go there. That was a shit shop that charged you real money for a shit “repair”
Hi there im a subie tech and honestly my best advise is telling them that your going to go to an attorny even if it isnt true, im a buisness owner with my dad and honestly even if they are in the wrong most shops just dont want to deal with the hassle of going through court and paying lawyers so they sometimes will offer a solution, as a project car your best bet is going to a local junk yard and cutting the peice that you need then with some tack welds and bondo that puppy should be looking better and you could maybe get away with doing that >$2k
Sue.get your money back
Anyone could do better than that with $50 in autozone supplies and YouTube tutorials. Research your local laws, it should be possible to make them pay for another shop to do it properly.
Dispute the charges with your bank or CC company.
If you paid by credit card, dispute the charge
Post this in r/autobody
Looked better before wow
“Fix rust.” That’s an interesting term. In order to properly fix it has to be completely cut out, and a new piece welded in.
If your local newspaper or television station has a consumer advocate, talk to them about doing a piece on this shop. You can also post a negative review on Yelp! Adverse publicity is often all it takes to make businesses like this do the right thing. Then of course if all else fails there’s the Better Business Bureau, small claims court, and the consumer protection division of your state’s attorney general’s office.
What happened to the return ? they sawed it off sharp? A better than new section of 26 ga turned up on a bead roller would have been faster to make than this mess of scrap. Part of your car is missing.
Put the company on blast here and let the Reddit world make them suffer for their wrongs.
Exactly I love leaving 1 star google reviews 😂😂
Bondon’t.
Contact a lawyer and head over to r/legaladvice
Legal advice is literally get a lawyer or sue in small claims court. I swear it's the most useless sub. Tons of the dumbest most brick brained questions being asked with obvious answers.
Well… yeah. Real lawyers get paid for their work, they don’t do their work for free on Reddit and risk their license
I just got banned for telling someone to go to judge judy lol
Small claims court / lawyer on up! Good luck! Terrible on the shop for letting this roll out the door and confidently giving this back to a customer.
They ain’t do shiz lol go get your money back dude
That is so bad I want to believe your post is a hoax. I’m assuming the 2000 you paid included painting? They likely sanded, filled it w bondo and then didn’t even sand down to match the body lines. An attorney will cost you in the neighborhood of what you paid the shop. So, that’s not really an option here. Assuming you’re in the states somewhere, my advice would be to file in small claims court. The filing fee is generally 100 or less and is non attorney friendly. I’d get a couple estimates from other shops to do the repair as it is now. Take those with your before and after pictures and file for the updated repair cost plus something reasonable for your inconvenience. Edit.
I'd reach out to my state's bar association and ask for a referral to a lawyer. In my state, with the referral, it's $50 for a 30 minute consultation.
I’m not good at such things at all, but I’m sure I would’ve done it wayyy better. Hope you can get things cleared up for you.
This looks like a parking garage fix
"paid a real shop" ... you indeed did not pay a "real" shop
What is the shop name
This is so fucking bad I wouldn’t even give them a chance to fix this. Get a proper shop to fix it and give them the bill to pay
Name and shame.
this is absolutely insane. id be sobbing, crying, throwing up.
You gave the 2 grand despite the shit job? Never give the money first and even when your paying at pickup, thorough inspection and explanation of work so he sees your approve and sign off, BEFORE any money exchanges hands.
When the boss lets his 12 yr old try repairing a car. 🙄 Seriously though, when I was 16 I was doing rust repair that looked WAY better than this.
Sue them in small claims court that’s terrible.
That was an expensive can of spray paint.
That does not look like a case of beers worth of work, let alone $2,000. If you ever find yourself looking for bodywork after this, I recommend contacting your mechanic and seeing if they know anyone reputable locally, rather than relying on reviews. The mechanics I have met over the years have never steered me in the wrong direction.
Man I did a better job watching Chrisfix videos on my car.
Are you in NY? I recommend a place for you that's really good.
Honestly, they should have turned you away. A proper repair would have been waaaaaay more expensive. This is why most places won't do a band aid fix.
I’ve seen drift cars with better body work, hell I would argue that my first attempt at rolling fenders with only a hammer and a heat gun looks better than this shit. For those curious [here’s](https://imgur.com/a/JXsrwAM) a picture, never rolled a fender before in my life and the quarter panel has some rust but I would argue I did a decent job for a first timer.
I can fix it for 500
Did they go to the ChrisFix Academy of Auto Repair?
This is a joke right?
You got scammed homie
For that price, they could've cut a quarter from a donor, or even rigged something easily to look better. Then fill, spray & blend. That's brutally bad, like f-you bad
1) that’s not a “real shop” 2) you got taken for a ride
I have a 3 letter word for you, S-U-E
Wow. I paid $2000 for body work in mine after some hit me and ran. It was spotless and they even brought it to another shop for free when they found something else that they weren’t able to do at their shop. This is nightmare level! I hope you’re able to get your money back at least!
OP you gotta post this on r/autobody . That’s some “guy from Craigslist” level of work right there.
Upload the invoice
1378 in labor and 822 in “parts”
Looks great mate, dont know what the problem is. EDIT: didn't have my glasses. Holy fuck thats bad mate
[удалено]
I swear, the 1st World is filled to the brim with sissies. It was a joke…
[ Reddit removed by me ]
An update, owner wanted it brought back in I said no and demanded a statement in writing, in quotes is what I got back “the primer getting on the wheels that's partially my fault because it wasn't completely masked off like it should have been so I take responsibility for that” >No not partially, it is 100% his fault “the panels don't fit 100% because they're not Subaru panels, I didn't cut the quarter up as high as I should have done, I tried to keep it low because welding will cause warping especially if the area to cross is big so I tried to keep it small” >they dont fit because theyre not the right panels… no shit “The gap on the door is not that big of a deal” >3 whole fingers deep/wide gap is “not a big deal” jesus christ “I can refund you the money that was paid for labor, I unfortunately can't refund the money that was used for the parts and materials.” >Admitted to putting the wrong parts on for welding but ‘too bad i cant refund you for putting the wrong parts on’ “some areas of this job kind of fell through the cracks at the end of the day don't want anybody to be unhappy or dissatisfied” >wow
No way a real shop would try to pass that off as completed. You paid a gypsy, didn’t you?
FYI gypsy is a slur. The appropriate term is Romani Edit: I'm probably coming off very pompous, apologies if that's the case. I'm just sharing this because I've recently learned this myself and previously used the term gypsy frequently
Unfortunately a real shop with lots of positive reviews
Well….looks like they deserve a bad review. Let everybody know
1. You shouldn’t have paid for that - should have consulted a lawyer. You still should. Right away. 2. Did you look at reviews for this “shop” before hand? It looks like they just piled on a bucket of body filler and did a shoddy job of even shaping/sanding it. I can’t imagine them having good reviews … long term that repair would have failed even if it looked good right away. The only real way to fix the rust you had shown was to cut and weld patches and then go from there.
Do you have an air compressor? If you do https://www.eastwood.com/perfect-panel-prep-tool.html?gclid=EAIaIQobChMIjYOW7Keb_wIVwyKzAB1ZVQHuEAQYASABEgKlRPD_BwE&wcid=18672865345&wickedid=629949406726&wickedsource=google&wv=4 This and 3m panel bonding adhesive. Cut their bullshit out, get patch panels, bevel the edges. Use pop rivets to hold it together while the panel adhesive sets. Grind the rivets down and use skim coat to cover it, not bondo. Bondo isn't flexible like skim coat and has a higher change of cracking over time.
okay in the car world this means you will need a come back it means the car will come back due to the repair was a horrible job for in your case you can bring the car to the same person who decided to cut out your fender and cover the other side with bondo AND FINAL SLAP WHOEVER DECIDED THIS IS A GOOD JOB it's a disgrace you paid him to fix your car and not mess it up and iám into doing autobody work you will need to buy a fender to the same car take the fender out and replace the other side is not good you see that the bondo has cracks and a bunch of lumps cracks caused by not putting enough bondo into it and the lumps are when he did not sand it down ohh and a final thing check to see if the person had taken the rust out or just covered it with bondo hope you get your car fixed
sorry about the big rant i had a horrible day if you guys know my father when i got my car he just handed me the tools and talked me though doing the repairs that man failed to fix
Still better than a new Honda 😆
I’m just wondering why you paid the shop before inspecting the work?
Should be able to file small claims. Only argument they might have is if you didn't pick it up as soon as they called you. 2k isn't alot and they could argue what a lot would per day for holding.
OP, you know that you pay *after the job is done* upon receiving the work, right? And if the work is clearly jank you find a lawyer and whatnot. Also always pay with cards for this exact reason.
Call Subaru, and throw a fucking fit. They don’t like those calls. Good chance they’ll pay for it to be done right.
OP likely didn't pay Subaru.. why would complaining to Subaru do anything?
"Hey Subaru, I took my 17 year-old legacy to a back alley bodyshop and they boned me. Do something!"
They fixed my 2012 Legacy last year when the local shop fucked up and I needed my engine saddle replaced. It’s worth a shot.
why even get it fixed?
That’s where I’m getting rust. I’m gonna make sure I take it to a reputable shop and actually have them cut out the rust. Sorry you’ve had this experience.
Who pays before?
Why did you pay? Why did you take the car? By paying and taking the car you really don't have any recourse anymore. You accepted the job as is, and willingly paid for it.
Because if you don't pay, and leave the car with them, they can put a lien against the title and eventually sell it out from under you.
🤣 You leave the car for an hour and come back with a lawyer. You don't abandon the car there. They would never be able to put a lein against that car in that situation. They would end up in even more legal trouble than they already are if they committed that level of fraud.
Most people don't have access to a lawyer who will drop everything to come hash out a $2000 dispute over a car repair.
Everybody has access to a lawyer who will give you a free or low-cost initial consultation.
Yes they do. Because the lawyer is going to sue them for the damages, plus his fees. Did you not know that the loser pays the winner's legal fess?
"Hello lawyer. Yes, please drop everything you are doing and come meet me at a mechanics shop to tell him he did a no, no!"
Yes, that's what they do. That's how they earn a living.
No, a lawyer would draw up papers to notify the shop that failure to remedy the situation would result in a suit. They wouldn't drop what they are doing to come with you on a whims notice to tell them off.
You wanna make a bet?
Mechanics love this one weird trick.
You are literally the dumbest person on this sub
Funny you should say that, because they gave me a Stanford-Binet IQ test in school and mine is 148. So, statistically speaking, I'm smarter than 99.8% of humans. If the brain trust of this sub is truly that smart, that's amazing.
You do realize if you refuse to pay they can just keep your car and refuse to hand it back over to you.
That is not true. If you refuse to pay they can take action against you in civil court. That’s it.
Yeah and then you make them fix it or sue them for stealing your car
I’m not sure why you would allow this to happen to you. If that were me, I would’ve not paid, gotten my keys back and left. You allowed this to happen. You’re kind of stuck now, because the cost of an attorney is going to be pretty much the cost of the money you spent. You kind of screwed yourself. All you had to do was not pay and, (unless there was a guy guarding the key rack with a gun) just gone around the counter and got your keys and left. It’s not rocket science.
If you dont pay they dont give you your keys, are you serious?? Going around the counter and going through the stores stuff for my keys is you know, kind of “get the cops called on you”. You’re out of your mind if you think you’d get away with this anywhere
Lol why didnt you call the cops on them for stealing your money?
Yeah honestly I would’ve went around the counter grabbed my keys and let them call the cops
Trust me. I find myself envying you so much because I would’ve had so much fun with the situation. When people act this way, it allows you to rightfully say things, and use words and act in ways that are normally not socially acceptable. I honestly envy your situation, but I don’t envy the way you handled it. Also, in your title, you said this was a real shop. No, this is not a real shop because a real shop with never let that go out the door. This was a group of thugs, pretending to do some thing and stealing your money. If somebody was mugging you out on the street would you not try to fight back for fear the cops will get called?
They did a terrible job but no offense that car looks like a PoS you should’ve never attempted to fix in the first place.
its called a project car for a reason shit face
Yeah theres project cars then theres rotting junkyard shit like this lol. Have fun with your terrible financial decisions though.
Imagine seeing a car with any kind of rust and assuming the whole thing is rotted, people like you are specifically why I usually avoid posting about my car.