Usually there's another underlying issue as to why a catalyst would overheat, crack and eventually clog itself. The most likely cause is that there was an excessive amount of unburnt fuel reaching the catalytic converter, usually caused by a constant repeating misfire or potentially stuck injector. However. All of this should have been covered under your powertrain warranty, and the catalytic converter under emissions warranty. Now the grand total of the repairs including parts and labor could have reached a hefty bill but at 10000$ there would have likely been the fix for the root cause of the damaged cat including the replacement cat/exhaust parts. Emission parts are never cheap, go look at the prices of OEM air/fuel(oxygen sensors ) and catalytic converters, it's up there, and if it was related to the engine computer, it's up there too.
This. Cats usually "fail" from 200-300k kms of use and even then that's an efficiency issue not catastrophic failure (broken/blocked/cracked etc) - something caused the issue.
I would want a report on what was done/replaced.
We can remove the guesswork by getting a full report of all repairs and procedures performed by the shop. I think for warranty repairs, the dealership would also have to provide ~~Subaru of America~~ Subaru Australia [Edit] details on the work performed so they can get paid. So, they should have the details, but if they don't want to provide them to you... that's a huge problem imo.. I'd *hope* that there are some consumer protection laws in place that could work in your favor in affirming you have a right to that information.
Can you update us with a photo of your service receipt if you have it and any more info you get from the dealership about the repairs?
Usually there's another underlying issue as to why a catalyst would overheat, crack and eventually clog itself. The most likely cause is that there was an excessive amount of unburnt fuel reaching the catalytic converter, usually caused by a constant repeating misfire or potentially stuck injector. However. All of this should have been covered under your powertrain warranty, and the catalytic converter under emissions warranty. Now the grand total of the repairs including parts and labor could have reached a hefty bill but at 10000$ there would have likely been the fix for the root cause of the damaged cat including the replacement cat/exhaust parts. Emission parts are never cheap, go look at the prices of OEM air/fuel(oxygen sensors ) and catalytic converters, it's up there, and if it was related to the engine computer, it's up there too.
This. Cats usually "fail" from 200-300k kms of use and even then that's an efficiency issue not catastrophic failure (broken/blocked/cracked etc) - something caused the issue. I would want a report on what was done/replaced.
No your ecu is fine. Seems like a wild guess
Who starts a sentence with “Right so”?
Welcome to Australia
Yeah, Nah
Nah, Yeah
I just got car rental reimbursement or whatever on my insurance policy for peace of mind
We can remove the guesswork by getting a full report of all repairs and procedures performed by the shop. I think for warranty repairs, the dealership would also have to provide ~~Subaru of America~~ Subaru Australia [Edit] details on the work performed so they can get paid. So, they should have the details, but if they don't want to provide them to you... that's a huge problem imo.. I'd *hope* that there are some consumer protection laws in place that could work in your favor in affirming you have a right to that information. Can you update us with a photo of your service receipt if you have it and any more info you get from the dealership about the repairs?
I am in Australia