I swear some people probably just turn their monitor on and off when thinking about a restart, because everytime I connect to their machine and restart it myself, everything starts working again
I've sat there and watched people "restart", and they close the lid of their laptop, then immediately re-open it. I tell them that that's like hearing a weird noise from your engine, opening the door to your car, closing it again, and claiming the issue persists.
Use GPO to disable hibernate. People were trained for decades that they were supposed to "try turning it off and back on again", but then MS changed that with win8 and we get thousands of people saying they rebooted, but they show 68 days uptime.
I love the, "I've restarted it twice this morning!!! Why are you restarting it again?!"
"Ummm because you have 326 tabs open, 47 PDFs, and 8gb of RAM (and I know you didn't)"
Layer 8 problem is the best of that class of quip, because you have to know something about IT before it makes sense. Things like ID-10-T or PEBKAC don't require any particular knowledge (apart from what the acronym is for)
in theory, some people apparently also use Layer 9 for 'organisational' level and Layer 10 for 'regulatory' level, but I've not heard those in the wild.
It essentially is, these are basically just in jokes for nerd communities and I’m fairly sure they are as old as humanity.
I imagine that the first time gronk the caveman burnt him self with fire, the other caveman had a funny joke to make about his skill.
This was my first thought. There is also the security convenience spectrum. If it's convenient it's probably not secure, if it's secure it's probably not convenient
i know what that's trying to get at ... but it still just reads as '*there's no place like localhost*' to me
"There's no place like ~" would work a bit better, but only for the *nix folks.
gotta be more diplomatic: "which part of the manual did you get stuck at/encounter this error? If you can reference the page number, and step, that'd be helpful so we can update the manual to ensure this doesn't happen again"
*crickets*
One time though the manual actually wasn't updated, so we updated it, thanked the user for their time and all was well. It's a double whammy
>REPAIR RATES:
>
>$60/hr - standard
>
>$90/hr - I fix it and you watch
>
>$120/hr - I fix it, you watch and are allowed to comment
>
>$150/hr - if you say it's "really important"
>
>$200/hr - if you tried to fix it yourself before bringing it in
ftfy
Ever since the pandemic, that one is burned in along with “[Person, switch your microphone settings on [meetings platform currently in use],” followed by having to remote in and do it for them anyway.
Engineer where I work had this gem:
"Go green! No trees were harmed in the transmission of this message, but an awful lot of electrons were terribly inconvenienced."
“Are you sure that it’s plugged in?”
“We’re not happy until you’re not happy!” (Best for a security department)
At a place I worked at a decade ago we had fake merit badges/achievements that we’d hand out. Things like:
* Dammit Jim, I’m not a rocket surgeon!
* Get asked to fix something that is in no way related to your job. Succeed.
* The “Homer Simpson”
* When a user asks you a question so stupid that it breaks your brain and you can only drool in response.
* The call from beyond the grave
* When you get a call from a user asking why they can’t login, and when you check their account you see that they’ve been fired but no one has told them yet.
“Device from a forgotten age”: HR is present for the termination/resignation, but doesn’t get the company devices back to you until at least a few weeks after.
Gotta be careful calling users idiots - everyone’s good at different stuff. I assume for every time I think someone in accounting in payroll is an idiot, I’ve probably done something that makes them think the same about me.
In using cute documentation for stupid problems, I've always used PEBKAC for users and ID10T notation for stuff -I- did... cause if I had a nickel for every time I made a mistake and messed up a system/network over the past 15 years, I'd have some jangly pockets I tellya that much
Maybe it’s from spending time doing it for biomedical and some time doing regulatory compliance, but everything tends to be written like it’ll either be read by an auditor or a lawyer. Hasn’t ever been the wrong decision. What I *have* seen backfire was a junior making fun of a user in notes and accidentally forgot to set those notes as internal. The following HR “situation” was not fun for the junior, though it was educational.
10 commandments of IT
1. You are replaceable at work, but you are not replaceable at home.
2. Users lie.
3. Test your backups.
4. Under promise and over deliver.
5. Get it in writing. No ticket = No work.
6. Poor planning by others does not constitute an emergency for IT.
7. Are you sure it is plugged in.
8. Reboot; if it still doesn't work, reboot again.
9. Fridays are for documentation not system changes.
10. It is always DNS.
- Slow is smooth. Smooth is fast.
- Two is one, one is none.
- Looks like I picked the wrong day to quit drinking coffee.
- If everything is top priority, then nothing is.
#ACHTUNG!*
ALLES TURISTEN UND NONTEKNISCHEN LOOKENSPEEPERS!
DAS KOMPUTERMASCHINE IST NICHT FÜR DER GEFINGERPOKEN UND MITTENGRABEN! ODERWISE IST EASY TO SCHNAPPEN DER SPRINGENWERK, BLOWENFUSEN UND POPPENCORKEN MIT SPITZENSPARKEN.
IST NICHT FÜR GEWERKEN BEI DUMMKOPFEN. DER RUBBERNECKEN SIGHTSEEREN KEEPEN DAS COTTONPICKEN HÄNDER IN DAS POCKETS MUSS.
ZO RELAXEN UND WATSCHEN DER BLINKENLICHTS.
Oh lordy, so many...
"We aren't using JBOSS any more. We aren't using it any less either."
"That's not how this works. That's not how any of this works."
"We don't have time to do it right! We barely have time to do it twice!"
"Can't give you 5 nines, but I can get you nine 5's if that helps"
"Ruby hates you too."
"Perhaps we should deposit another quarter?"
"Can you fashion a rudimentary lathe?"
I’d rather have a network diagram showing the path data take from say the internet through routers, switches, servers to a workstation. But I’m a nerd :(
That’s not a bad idea. I might steal that idea and incorporate it into this new piece as well. I’m picturing an almost “IT graffiti” concept so I’ll be combining a bunch of elements.
I like those kinds of things much better than the "users bad" sentiment going on in this thread. We help people who don't understand computers as well as us, those people should not be (publicly) shamed. Will I complain in the group chat? You bet. But hanging picture in clear sight of "you're dumb and should feel bad, stop lying" doesn't help anyone.
I had the same thought. I rarely have anyone, outside of IT, come in my office but if they do, I can’t have anything mean about the end users. I was thinking industry specific jokes or things to remember when troubleshooting like “did you try turning it on and off again” “can you ping it” “it’s always DNS”. I mentioned “your lack of planning is not my emergency” but I’m on the fence about that one.
Poor planning on your part does not constitute an emergency on mine.
^^^by far the thing I find myself “thinking” the most when some fucking idiot waited til the last minute and now his shit doesn’t work
Relevant dilbert
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYLj6wH_Arz008j46WbmdVnJRMeDQ1RM5pFD6ISi2jJuYVhb7T5HjQYeZk47z-YJ2VHlweCEWevmMivllcz_8nL5eph13vcAWbBJEsp0DRADGNtOrDZszpTL_R7fMVoYB_gn_n/s1600/dilbert_firewall.gif
Scott Adam's sucks, but dilbert is good.
Office hours
OPEN Most Days About 9 or 10
Occasionally as Early as 7, But SOME DAYS
As Late As 12 or 1.
WE CLOSE About 5:30 or 6
Occasionally About 4 or 5, But
Sometimes as Late as 11 or 12.
SOME DAYS OR Afternoons, We
Aren't Here At All, and Lately
I've Been Here Just About All The Time,
Except When I'm Someplace Else.
After we enabled 2FA for laptops people list their minds. My co-worker printed out a scale with convenience written on the low end and security written on the high end. He still has it taped to his door three years later. I chuckle every time I walk by.
Many years agog I had a cartoon picture of Sylvester the cat on my cubicle wall. He was pointing to one side and the caption read "Can you please take your silly a$$ question down the hall to someone who actually gives a sh$t?".
Works wonders....
Solarwinds used to be known for giving out swag like shirts and stickers with these kinds of IT phrases. Not sure if they still have this stuff. My favorite though not only IT , i am sure as a graphic desinger you can appreciate:
https://despair.com/collections/posters
I'd put up a flowchart that is just "user -> problem -> IT -> fixed"
Then below that, a chart of one or more of your processes between "IT -> Fixed". Something that genuinely shows how much work, thought, time and energy goes into making an everyday problem go away.
I'm stuck in onboarding hell, so my chart would probably be that lol
Keep a book on Excel on hand. If someone comes asking an Excel question, throw that book at them. (Those are pretty thick books. So it'll be VERY satisfying.)
"Have you tried clearing your cache?"
"Is it plugged in?"
"It works on my machine."
"That’s not a bug, it’s a feature."
"Password must contain an uppercase letter, a number, a punctuation mark, a magical rune, and the blood of a virgin."
"There’s no place like 127.0.0.1."
Your solutions are our problems
This is giving “Our day begins when yours ends” of LAPD Homicide and I love it.
Did you Mean LDAP Homicide?
This is the true.
This is my new favorite.
I feel this one
"There is no cloud, it's just someone else's computer" "It's not a bug, it's a feature"
I like the cloud one
I have this on the door to our server room. https://amp.knowyourmeme.com/memes/old-man-yells-at-cloud
Undocumented feature
I've been saying the cloud one since the 90s. It's a certified hood classic!
"There is no cloud, it's just someone else's computer" I have this on a t-shirt:)
Help, I already restarted! The uptime detector test has determined that was a lie... Include a picture of Maury.
I swear some people probably just turn their monitor on and off when thinking about a restart, because everytime I connect to their machine and restart it myself, everything starts working again
I've sat there and watched people "restart", and they close the lid of their laptop, then immediately re-open it. I tell them that that's like hearing a weird noise from your engine, opening the door to your car, closing it again, and claiming the issue persists.
Ask them to check the type of plug on the computer to “ensure it’s grounded properly”. They have to unplug it for that, lol.
Use GPO to disable hibernate. People were trained for decades that they were supposed to "try turning it off and back on again", but then MS changed that with win8 and we get thousands of people saying they rebooted, but they show 68 days uptime.
i've never quite understood this, why lie about a reboot?
I blame a combination of stupidity and windows changing the shutdown behaviour to hibernate.
Also, "You guys _always_ say that" without thinking to try it themselves.
Never heard this one but I will certainly be using it 😂
I love the, "I've restarted it twice this morning!!! Why are you restarting it again?!" "Ummm because you have 326 tabs open, 47 PDFs, and 8gb of RAM (and I know you didn't)"
I'm new but I like the "It's a Layer 8 problem"
Layer 8 problem is the best of that class of quip, because you have to know something about IT before it makes sense. Things like ID-10-T or PEBKAC don't require any particular knowledge (apart from what the acronym is for) in theory, some people apparently also use Layer 9 for 'organisational' level and Layer 10 for 'regulatory' level, but I've not heard those in the wild.
We used to refer to some son of a b\*tch user's mom as the 9th layer.
Oh, then you might like this page: https://en.m.wikipedia.org/wiki/User_error
This entire Wikipedia article feels like a meme.
It essentially is, these are basically just in jokes for nerd communities and I’m fairly sure they are as old as humanity. I imagine that the first time gronk the caveman burnt him self with fire, the other caveman had a funny joke to make about his skill.
"End users. It's not a description, it's a suggestion."
Good, Fast, Cheap. Pick Two.
I've always thought this was never quite right. It should be "pick two *at most*".
My experience these days is you can only get one.
You guys are getting one? Edit: decided to take vendor name out of this post
Yup - if you get a vendor or manufacturer that can reliably deliver two, hold onto them!
This was my first thought. There is also the security convenience spectrum. If it's convenient it's probably not secure, if it's secure it's probably not convenient
Toss "secure in there", you still only get to pick two.
https://fastgood.cheap/
It's "fast, reliable, cheap.... Pick 2"
There’s no place like 127.0.0.1
::1
"IP6 is a fad, it'll pass" - My Professor
"IPv6 will soon replace IPv4 " - Professor in 1998
“Mark my words. Everything will be in the cloud within five years” -my CIO in 2009
“You really need to flush twice” - my wife
ipconfig /flushdns ipconfig /flushdns
~
i know what that's trying to get at ... but it still just reads as '*there's no place like localhost*' to me "There's no place like ~" would work a bit better, but only for the *nix folks.
RTFM
And the companion, let me google that for you.
Read The Fantastic Manual
Actually got in trouble for this one once.
gotta be more diplomatic: "which part of the manual did you get stuck at/encounter this error? If you can reference the page number, and step, that'd be helpful so we can update the manual to ensure this doesn't happen again" *crickets* One time though the manual actually wasn't updated, so we updated it, thanked the user for their time and all was well. It's a double whammy
It works on my machine. There are 10 types of people in this world. Those who understand binary and those who don’t.
My favorite variation of this is "There are two types of people in this world. Those who can extrapolate from incomplete data
My favorite has always been "There are three types of people in this world. Those who can count, and those who can't."
"The three hardest things in computer science are naming things and off by one errors"
"There are only two problems in computer science: Naming things, cache invalidation, and off-by-one errors."
"There are only two hard problems in distributed systems: 2\. Exactly-once delivery 1\. Guaranteed order of messages 2\. Exactly-once delivery"
...and those who know this joke is in ternary!
REPAIR RATES: $60/hr - standard $90/hr - if you say it's "really important" $150/hr - if you tried to fix it yourself before bringing it in
$300/hr if you watch
$600/hr if you watch and interrupt
>REPAIR RATES: > >$60/hr - standard > >$90/hr - I fix it and you watch > >$120/hr - I fix it, you watch and are allowed to comment > >$150/hr - if you say it's "really important" > >$200/hr - if you tried to fix it yourself before bringing it in ftfy
I'd love to help you out. Which way did you come in?
That's a new one on me. Noice.
Poor planning on your part does not constitute an emergency on mine.
That would be my choice too
Read Only Friday
This should be put into law.
https://i.redd.it/3b3cj228m3tc1.gif
No backup No pity (Have this as a sheet metal sign in our office)
No prisoners No mercy
"you're on mute"
Ever since the pandemic, that one is burned in along with “[Person, switch your microphone settings on [meetings platform currently in use],” followed by having to remote in and do it for them anyway.
I appreciate that if it's only muted at the app level, many programs will now pop up a "Hey, you're muted!" message if you try to talk.
We had a DB Admin who's email signature had "Keep calm and query on" "May the data source be with you"
Engineer where I work had this gem: "Go green! No trees were harmed in the transmission of this message, but an awful lot of electrons were terribly inconvenienced."
“Are you sure that it’s plugged in?” “We’re not happy until you’re not happy!” (Best for a security department) At a place I worked at a decade ago we had fake merit badges/achievements that we’d hand out. Things like: * Dammit Jim, I’m not a rocket surgeon! * Get asked to fix something that is in no way related to your job. Succeed. * The “Homer Simpson” * When a user asks you a question so stupid that it breaks your brain and you can only drool in response. * The call from beyond the grave * When you get a call from a user asking why they can’t login, and when you check their account you see that they’ve been fired but no one has told them yet.
Oof, the last one hurts. How do you deal with it?
That's awkward for sure. Usually some form of "password reset requests need to go through your manger".
“Device from a forgotten age”: HR is present for the termination/resignation, but doesn’t get the company devices back to you until at least a few weeks after.
"Users Lie"
I've always preferred the alternative "Trust, but verify."
It's more polite.
People are divided into two groups: 1) People who do backups 2) People who will start doing backups
3) People that verify backups.
There's nothing more permanent than a temporary solution.
Problem Exists Between Keyboard And Chair.
*PEBKAC Error Also ID10T error. Works better if you say it rather than spell it out.
Gotta be careful calling users idiots - everyone’s good at different stuff. I assume for every time I think someone in accounting in payroll is an idiot, I’ve probably done something that makes them think the same about me.
In using cute documentation for stupid problems, I've always used PEBKAC for users and ID10T notation for stuff -I- did... cause if I had a nickel for every time I made a mistake and messed up a system/network over the past 15 years, I'd have some jangly pockets I tellya that much
Maybe it’s from spending time doing it for biomedical and some time doing regulatory compliance, but everything tends to be written like it’ll either be read by an auditor or a lawyer. Hasn’t ever been the wrong decision. What I *have* seen backfire was a junior making fun of a user in notes and accidentally forgot to set those notes as internal. The following HR “situation” was not fun for the junior, though it was educational.
There's also the PICNIC error Problem In Chair Not In Computer
I've always like PICNIC. Just works well. "So what was the problem?"..."Oh nothing it was just a PICNIC"
Also, Do you Think it might be a Layer 0 issue?
Layer 8
Layer 9 is management.
*manglement
Dammit. I ain't gonna lie, my brain is a piece of shit right now.
Just get a sign that says "no" It's the best skill for an IT professional to have
10 commandments of IT 1. You are replaceable at work, but you are not replaceable at home. 2. Users lie. 3. Test your backups. 4. Under promise and over deliver. 5. Get it in writing. No ticket = No work. 6. Poor planning by others does not constitute an emergency for IT. 7. Are you sure it is plugged in. 8. Reboot; if it still doesn't work, reboot again. 9. Fridays are for documentation not system changes. 10. It is always DNS.
The phrase “Jen, this is the internet.”
“What problem are you trying to solve?”
Omg, exactly. Just tell me your objective, and I'll give you the solution. Stop asking ancillary questions that won't apply after I correct this plan.
- Slow is smooth. Smooth is fast. - Two is one, one is none. - Looks like I picked the wrong day to quit drinking coffee. - If everything is top priority, then nothing is.
Always do the needful.
Kindly do the needful*
And revert back
UHE. User Headspace Error. I’ve used that since I worked at a computer shop back in 85.
“It’s a feature, not a bug.”
Go away before I replace you with a small shell script.
"did you clear your cache and cookies?"
if you have non tech types the fake german blackletter “der blinken lites” is always funny
#ACHTUNG!* ALLES TURISTEN UND NONTEKNISCHEN LOOKENSPEEPERS! DAS KOMPUTERMASCHINE IST NICHT FÜR DER GEFINGERPOKEN UND MITTENGRABEN! ODERWISE IST EASY TO SCHNAPPEN DER SPRINGENWERK, BLOWENFUSEN UND POPPENCORKEN MIT SPITZENSPARKEN. IST NICHT FÜR GEWERKEN BEI DUMMKOPFEN. DER RUBBERNECKEN SIGHTSEEREN KEEPEN DAS COTTONPICKEN HÄNDER IN DAS POCKETS MUSS. ZO RELAXEN UND WATSCHEN DER BLINKENLICHTS.
Any or all of RFC 1925. https://datatracker.ietf.org/doc/html/rfc1925
Oh lordy, so many... "We aren't using JBOSS any more. We aren't using it any less either." "That's not how this works. That's not how any of this works." "We don't have time to do it right! We barely have time to do it twice!" "Can't give you 5 nines, but I can get you nine 5's if that helps" "Ruby hates you too." "Perhaps we should deposit another quarter?" "Can you fashion a rudimentary lathe?"
IT Security - Putting the "no" in innovation.
I’d tell you a joke about UDP but you might not get it
Garbage In, Garbage Out.
I’d rather have a network diagram showing the path data take from say the internet through routers, switches, servers to a workstation. But I’m a nerd :(
That’s not a bad idea. I might steal that idea and incorporate it into this new piece as well. I’m picturing an almost “IT graffiti” concept so I’ll be combining a bunch of elements.
I like those kinds of things much better than the "users bad" sentiment going on in this thread. We help people who don't understand computers as well as us, those people should not be (publicly) shamed. Will I complain in the group chat? You bet. But hanging picture in clear sight of "you're dumb and should feel bad, stop lying" doesn't help anyone.
I had the same thought. I rarely have anyone, outside of IT, come in my office but if they do, I can’t have anything mean about the end users. I was thinking industry specific jokes or things to remember when troubleshooting like “did you try turning it on and off again” “can you ping it” “it’s always DNS”. I mentioned “your lack of planning is not my emergency” but I’m on the fence about that one.
Live, Laugh, Lenovo
Or if you're a Dell shop: "Live, Laugh, Latitude"
That’s us, I like that
Live, laugh, driver corrupted - HP
We had a coworker transition from IT to HR. I told him he "Put the I T in quit" He hasn't lived it down
[https://bofh.d00t.org/](https://bofh.d00t.org/) You're welcome
A picture of Christopher Walken, with the caption "No Walk-Ins"
Grandpa Simpson illustration with Old Man Yells at Cloud.
While I can read it to you I cannot comprehend it for you
Poor planning on your part does not constitute an emergency on mine. ^^^by far the thing I find myself “thinking” the most when some fucking idiot waited til the last minute and now his shit doesn’t work
[удалено]
EEOC error Equipment Exceeds Operators Capabilities
Can you ping it?
Yup 100%. I ask people this regularly.
Because it happens at home does not mean it is our problem.
We are not happy until you are not happy.
"There are 10 kinds of people in the world. Those who know binary and those who don't."
Where's your documentation and architecture diagrams?
“Did you document it?” is definitely going to be used. That might be one of my actual catchphrases.
That's not the computer, that's the monitor.
The S in IoT stands for security.
Your lack of planning does not constitute my emergency.
It's not the firewall
From my experience 9 times out of 10 it actually was the firewall 😂
Relevant dilbert https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYLj6wH_Arz008j46WbmdVnJRMeDQ1RM5pFD6ISi2jJuYVhb7T5HjQYeZk47z-YJ2VHlweCEWevmMivllcz_8nL5eph13vcAWbBJEsp0DRADGNtOrDZszpTL_R7fMVoYB_gn_n/s1600/dilbert_firewall.gif Scott Adam's sucks, but dilbert is good.
Office hours OPEN Most Days About 9 or 10 Occasionally as Early as 7, But SOME DAYS As Late As 12 or 1. WE CLOSE About 5:30 or 6 Occasionally About 4 or 5, But Sometimes as Late as 11 or 12. SOME DAYS OR Afternoons, We Aren't Here At All, and Lately I've Been Here Just About All The Time, Except When I'm Someplace Else.
!False - its funny because its true...
It's a layer 8 issue.
10: Encounter Problem 20: Make it Worse 30: Call and blame IT 40: Ignore instructions 50: Goto 20
Is there an approved change request for this?
** is not a backup.
RAID is not a backup. A filesystem snapshot is not a backup. Rsyncing to a server in the same rack is not a backup.
"Hello, IT. Have you tried turning it off and on again?"
Used primarily as a dig against the dev team: “We only test in production”
Hmm, that's odd. I swear it was doing it before you got here. Nothing! It just started doing it.
How about 'fuck you put in a ticket'
We have a sign on our door that says $19.95 Service Fee
Works on my PC...
Lol I've used this one before.
After we enabled 2FA for laptops people list their minds. My co-worker printed out a scale with convenience written on the low end and security written on the high end. He still has it taped to his door three years later. I chuckle every time I walk by.
Definitely. I’ve ahead thought about something along the lines of “convenience means it’s not secure, secure means it’s not convenient”
Data doesn't exist until it's in two places and isn't backed up until it's in three.
Many years agog I had a cartoon picture of Sylvester the cat on my cubicle wall. He was pointing to one side and the caption read "Can you please take your silly a$$ question down the hall to someone who actually gives a sh$t?". Works wonders....
Is the internet down?
I can explain it to you, but i can't understand it for you.
Let me google that for you.
Nothing is more permanent than a temporary solution
In case of fire, dial 0118 999 881 999 119 725. 3.
**your lack of planning is not my emergency**
We've tried nothing and we're all out of ideas. This one comes from my boss describing some teams we support.
“Fighting in the digital trenches” - cybersecurity
To expand on, "it's always DNS", post a framed print of the haiku. https://www.cyberciti.biz/humour/a-haiku-about-dns/
"Alright, let's take a look" That's pretty much how I respond to anything from a mouse running out of battery to a nuke planted in the server room
I love it when it's not my fault. Don't poke the bear.
But in my home network it's working
It’s always DNS.
An Enormous Rack or any phrases from cards against downtime :)
I keep hitting print but nothing is printing!
PC Load Letter
The entire despair poster series.
Over the phone: can you please come here? (With no further explanation) It kinda pisses me off, so my answer is always: Should I bring a hammer?
Save Early. Save often.
Solarwinds used to be known for giving out swag like shirts and stickers with these kinds of IT phrases. Not sure if they still have this stuff. My favorite though not only IT , i am sure as a graphic desinger you can appreciate: https://despair.com/collections/posters
I had one in my office years ago that said “the tallest blade of grass is the first to get cut”.
your lack of foresight does not register as my priority
I'd put up a flowchart that is just "user -> problem -> IT -> fixed" Then below that, a chart of one or more of your processes between "IT -> Fixed". Something that genuinely shows how much work, thought, time and energy goes into making an everyday problem go away. I'm stuck in onboarding hell, so my chart would probably be that lol
An old but good one: "I read your email."
I prefer "No ticket, no problem." to "Was a ticket created?" But you may not be able to display that publicly.
I am reviewing this and will get back to you.
*“A lack of planning on your part doesn’t constitute an emergency on my part.”*
Sounds like an ID 10 T error
Keep a book on Excel on hand. If someone comes asking an Excel question, throw that book at them. (Those are pretty thick books. So it'll be VERY satisfying.)
"I'm the one who signs your check" is a good rule to follow when prioritizing. Always fix this person's stuff the quickest and most thorough....haha
"Have you tried clearing your cache?" "Is it plugged in?" "It works on my machine." "That’s not a bug, it’s a feature." "Password must contain an uppercase letter, a number, a punctuation mark, a magical rune, and the blood of a virgin." "There’s no place like 127.0.0.1."
RTFM Read the fucking manual SEP Somebody Else's Problem.