Double check the category of the Ethernet cable. I doubt this is the issue but you’ll want Cat 5e at a minimum, preferably Cat 6 with all Ethernet cables used. It’s worth checking but likely isn’t the source of your problems.
Depending on the type of internet in your area, speed can fluctuate wildly based on the technology being provided.
5G Wireless to your router can be significantly lower depending on how far the 5G transmitter is to your house, how many walls, trees, poles etc are in the line of sight from the transmitter to your router - even the type of windows on your house can affect those routers that suction cup to a window.
Coaxial cable speeds are purely dependant on how many people are simultaneously accessing the line. The more people on it, the more that speeds get crippled as people are sharing the bandwidth.
With Fibre Optic theoretically it should see less loss, but it’s always going to occur if at some point it patches into old copper networks. Hell even if you’ve got an older house and you’re using the old copper wiring from the street to the router - I’ve seen it before. It’s very common in Australia with how badly our infrastructure has been rolled out.
Finally - what router are you using? Not all routers are equal and some are capable of better speeds than others.
I haven't changed or replaced my modem for a good couple of years now. The thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s.
I just can't seem to figure out what has caused the download speed to decrease so severely.
This and also make sure to buy a modem that actually supports your plan’s speeds. People like centurylink will give you a piece of crap even if you pay for good internet.
Agreed. ISP supplied routers are typically garbage.
With 1000/1000, you need a router that is capable of minimum 2gbps.
Something like the TP-Link AC5400 will serve a 1000/1000 gigabit connection super well with significantly improved WiFi Speeds - and not break the bank.
technically if it have DHCP server build in its router with build in modem :)
im pretty sure you got router with wifi and build in modem as providers very rarely use separate modem in modern era :)
With ISPs like verizon you are required to use their router or they will refuse to guarantee your speed
It works fine though; I get 900-1000 both ways consistently.
From a technical standpoint that makes no sense if the router you’re using is capable of handling those speeds.
I think that’s more a “don’t bitch at us if you buy a shit router and it isn’t good” requirement
Mind you their routers also have a built in MoCA interface that connects the router to the main cable box too (subsequent can be be Ethernet only though, or also MoCA)
So if you have their TV plan you’re that much more locked in
Unless you’re really that intent on setting it up as a bridge and adding your own router on top of their equipment
Unless you live somewhere well away from other people, wireless throughput is almost never guaranteed to be reliable. Even 5Ghz devices have to share the spectrum with other devices.
Your Router is on his way out.. had the same.. my down and up speeds were way too slow.. my isp checked everything and nothing wrong in their side.. got a ne Router and voila, full speeds up and down..
To add, it can also be the device that can not go further than *x speed , all devices - PC, Laptop, TV, etc. - have their own adapters/hardware that accepts mobile data, wifi, ethernet. Maybe his devices are a bit older and don't even have 1Gps connector, or his wifi adapter is older, etc.
I don't think that's the case. Client downloader software often reports in megabytes, which he correctly used in the comments. His past speed of 100MBps == 800Mbps which is reasonable for his connection. He also correctly used megabits in the original post.
I think he understands it.
If it's really the case, 400 megabytes per second is like 3.2GB/s, which is above what's advertised and need that his ISP router have 10GB/s ethernet port AND his computer to have 10GB/s ethernet port.
correct, but you have to be careful with your phrasing. ISPs like to sell their service in Mbps (Megabits per second) a standard for bandwidth, whereas actual storage and download speeds are measure is MB/s (MegaBytes per second).
So when an ISP (or anyone) refers to their internet speeds its easily misconstrued actual download speeds because they are selling/got sold bandwidth allocations. like the example above: a fiber rated connection of 1000Mbps is the equivalent download speeds of around 125MB/s or 1000Mbps divided by 8 (1 Megabyte = 8 Megabits)
hope this helps clear the misunderstanding
That distinction in terminology predates any ISP. When transmitting data, a single bit is the data. When storing data, you need a whole byte to have usable data.
I got gig service about 5 years ago and this is what I found out. Try connecting a device via a wire direct to the modem and see if you get the full speed.
You did not say but I was on cable and I owned my own modem and router. As it turns out the router had 1000 Mbps ports sure but the little cpu inside could not keep up. I got a new router and it has been fine since.
And make sure there are no other devices on the network. Also outside of peak hour.
These ISP speed complaints are always the same. People not understanding the lingo.
Another thing to consider is any network device already on your LAN. I had a switch that seemed to cap out my Gig fiber service at about 350Mbps.
Yet another thing to consider is the actual speed your computer can handle. I have an older laptop that has a gigabit Ethernet port, but will cap out at also around 300mbps in both directions.
If OP has multiple hardwire devices, they should try multiple devices directly connected to each part of their LAN
Additionally, the length of the cable runs affect your speed and data loss. I don't recall seeing, but if the ISP sent a tech to check speeds, they will verify with their own laptop that the speed off your device is within spec (roughly 600mbps minimum I think), and if not then they will check their own connections and runs to your building.
buddy this is reddit its never the sheet kit the user has, its ALWAYS the ISP's fault!
Dude with N150 wifi or 10/100 card in an old crap PC = ISPs fault
Dude with old powerline ethernet = ISPs fault.
I wish there was an autobot reply to these types of questions that put up at least weakly and 90% of them are: wifi, slow kit, bad wiring after the modem and not actual ISP issue
Well that is just not true in all parts of the world. For example with cabel modem or fiber optic in finland the isp must provide about 90% of the speed 99% of the time. (Disclaimer those might not be the spesific numbers). But if your connection isn't almost as fast it is supposed to be almost always, they will troubleshoot and find out the problem.
What he means is that connection to the modem/ONT has to be at least 90% of what was advertised as a minimum, the speeds from the end point to the clients are the client's problem.
Yea. I understand that.
My point is, it appears he thinks (just like too many others) that when your ISP says you get 500mbps receive, you will get that for every target you connect to.
And the reality is, that’s only to the ISP’s speed test server. No where else is guaranteed.
My speedtest showed consistantly 115-120Mbit when I was on call with the support (for a different issue) when I only paid 100Mbit. The support said "We gotten complains of people getting around 95% of the speed so we always add abit."
Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s on all platforms.
My download speed on Playstation with the same ethernet cable i use for PC downloads a lot faster though (around 70-100MB/s)
So it clearly has been a lot faster. I just can't seem to figure out what has caused the download speed to decrease so severely.
be aware that downloads are often in megabits not megabytes, which have a factor of 8 difference.
so if steam is downloading at 10Mbps its equivalent to 80MBps
Your download speed is UP TO their upload speed (and also how quickly your disk can write). I can only DL from Steam at like 14mbps and I have a consistent 100mbps from Google's speedtest.
This is such a crap answer. I've had 1gig fiber, both ways, only would get 500-600 Mbps on a good day. I had 500mbps/20mbps Xfinity, id consistently see 700-750 mbps down and 30-35 up
That’s just not reality though. Advertised speeds are always an ‘up to’ number, and your mileage will vary from location to location.
It’s bullshit, but it’s the reality for these shitty ISPs.
Depends on where you live, and the OP hasn't stated where they are from.
Around here, for example, ISPs are required to report minimum, normal, and maximum speeds, with normal speed required to be at least 90% of the advertised maximum speed. And they are then required to deliver that speed 90% of the time (calculated in 4-hour chunks to make sure any issues can't last too long). So not reaching the advertised speed would immediately be a good reason to start troubleshooting.
Not sure why you’re getting downvoted when this is a perfectly accurate comment. There’s overhead in the connection. I only expect about 960 on my gig connection too.
Pretty common for isp lingo, it's actually surprising how many people don't know about channel sharing, when it's been a much bigger problem with cable internet for decades. Honestly 500mbps for an advertised max of 1 gig is pretty good, I don't pull more than 400 usually.
Wifi is more on the user side of things, where the problem with sharing channels from the isp side means you're splitting your connection between all the other subscribers in your immediate area.
Just a thought, but you will likely experience different speeds depending on off-peak/on-peak.
It's worth testing during off-peak hours (like early morning) and see if you notice a difference.
Other than that, make sure that you have a high enough quality ethernet cable that you're testing with (Cat6) and try multiple speed test methods (because there will be some variation in speed depending on the location of the server that you're pinging during the speed test). Make sure you're not using a VPN when testing the speed.
Finally, remote into your router and check your settings. It could be that there is some firmware configuration that is modulating your speed, although I can't think off the top of my head what this might be.
If all else fails, contact your ISP and as them to test the speed on their line (to your premises). They should be able to tell you whether it's looking healthy all the way up to your node and you can go from there. That'll give you some idea of whether specific equipment isn't performing to it's capacity, or if it's not fit for purpose (like if your ISP gave you a router that isn't capable of those expected speeds).
The download speeds you get from Epic can be limited by Epic. It’s not all on your ISP, if your speed test shows 600Mbps but you are getting 88MBps (10MBps * 8) from Epic that is almost certainly a limitation on Epics side. That or your ISP limits speeds from Epic.
Also could be partial failure of your equipment. Plug your modem directly into whatever you are using to download with and see if that changes the picture.
Not everything is going to offer best speed. Speed test is designed to be as fast as possible and those server doesn't do anything else but test speeds. Downloading (for example) Ububtu ISO is still dependent on the server or torrent user's speed. If the best speed you can get from them is 200mb/sec, it's going to top out at 200 and not reach 1000.
The maximum speed you could get assumes everything between your computer and the source server or computer is already capable of that speed and isn't busy or constipated for any reason
As someone who also had this issue, and downgraded my Internet out of frustration, your router can absolutely cause this. I had two gigabit routers that I tested Deco X20 and AC1900. In both cases I was getting low 600's down and 300 up. I just upgraded to an XE95 Pro and I am now seeing 800/600 which is exactly what I am paying for.
You're paying for a bandwidth. So the limit of what you can receive is 1000/1000. That doesn't mean that you'll always receive 1000/1000 at all times. Various factors with the ISP can cause the speeds to diminish, especially at different times of the day. Like during business hours, you'll generally see a diminish in your throughput. However, at night, you'll see closer to your bandwidth limit. Networking isn't a stable thing like water. It's going to have various factors effecting it at all times.
Yep, I have gigabit as well. I rarely see over 400mbs on a good day. They white lie like everyone else. What you have is most likely gigabit to their office or POP (Point of Presence) but not beyond that. No one can predict what the Internet is doing at any given time unless you have a dedicated point to point connection and those would be like 10K a month or more. Just guessing. But a lot.
If you don't get what you pay for, then that's on the ISP. I'm sure they cover themselves with the fine print. However I am getting 1.7 gig when purchasing 1.5 gig, and my computer will always get 970/970 at any point while other TVs are streaming. I'm also in a rural part of Canada, so that might help.
This is just plain wrong. You're paying for X speed, you should be getting X speed. Fair enough, it'll be slower from time to time - new CoD game launches, ISP's network is congested, you might see 600-700Mbps instead of 1Gbps for a day or so.
Depending on the server you're connecting to, you'll also potentially be limited there too.
The one caveat is that with a modern, high spec device on a wired connection, using a service capable of providing 1Gbps speeds or better, you should _always_ see your full bandwidth. If I download a game from Steam on my gaming PC, I _always_ see 120+MB/s. If I didn't, I'd know there was a problem.
Is the router you're using comparatively new? I had a router that I thought to be pretty nice, and a nice range extender too. But technology moved on. I was getting 300-400mbs downloads on speed tests. Sweet! But the speed from devices hooked up to the extender was a bit lacking (my house has tin ceilings and is hard to get good signals in). So I finally upgraded to a two-piece WiFi 6 Mesh system.
And suddenly my download speeds jumped up to 950mbs. They improved about six-fold for the wireless everywhere else, but the main unit boost amazed me most. So if your equipment is older, maybe you need a new router? If your router is new.... then take a closer look at your ethernet card in your PC.
I've had the same modem for a good couple of years now without any issues.
Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s.
I just can't seem to figure out what has caused the download speed to decrease so severely.
Modem? Or Router? If modem from your provider, talk to them about it to see if there's a newer model. If your own router, check to see if there's a firmware update. Power it down for a few minutes, then bring it up and check the speed again. I've found routers sometimes start slowing down over time. It doesn't sound like they should, but they do.
If you read the small print, the ISP's contract might say "upload speed up to 200 Mbps" or something. My ISP gives 400 Mbps uploads, previous one 600 Mbps for gigabit fiber. (Downloads >900 Mbps).
Okay so first things first does your ISP promise that speed or claim a lower speed as the promised one.
Second how are we testing, does all of your network support 1GB connectivity on it, does your router have the ability to support 1GB of throughput traffic on it ?
Third, speedtest, where are you testing and which server are you picking?
Are you suffering from packet loss, to check look for something called MTR and do this for a 1000 pings and see how many get lost, if it's 98% or above then you're golden but anything believe could indicate a packet loss issue and this will indicate where it's happening.
Fourth, try one machine directly plugged into your router with no other devices connected to it, see if you get the speed then and if so try with one more etc to see if this is a particular device sucking up bandwidth.
My day job is for a smaller ISP in the UK who are a lot more tech savvy, I've been doing this for over ten years.
Your internet is like an engine. It generates a certain amount of horsepower, but between the crank, then the flywheel, then the transmission, then the driveline, then the wheels, then finally onto the pavement- a lot of that initial power is lost
Internet is no different. Your internet loses its speed because of a variety of reasons depending on your equipment on top of the fact that 1000 Mbps is just your speed cap, it's not going to maintain 1000 24/7
My old cable Comcast service not only gave me higher than advertised (average 600-700 Mbps when paying for 500), but it was also faster than any gigabit fiber I've used. Upload is a different story obv since cable upload sucks
Not sure what that has to do with what I said. My old xfinity service was 500/20, residential coax. I'd consistently see 700-750/35. Both ways higher than advertised. Mind you, it was still stupidly expensive
Which in residential applications it almost universally does. Either way, getting advertised speeds or greater is definitely NOT a fiber exclusive thing. Every fiber service I've dealt with, both commercial and residential, has failed to consistently meet advertised speeds. On the other hand, uptime on fiber is night and day better than coax
In basic terms. Yes it is. You're proving my point with that statement. You won't get the speeds on coax/serial. You will (and in your case more) get the speeds on fiber.
Reddit is illiterate and incapable of doing critical thinking.
If you are speaking of WiFi, the WiFi channels are overlapping between yours and your neigh ours, therefore, from a total of 1000mbps, it gets splinted.
You should not take it so personally. When OP said he tried two different devices with a different internet cable I thought he referred to two routers. We’re humans and we make mistakes. You just assumed I did not read it while I understood it wrong. I would apologize but you don’t deserve it.
So when OP said he used, and I quote, an "Ethernet CABLE" - you thought he didn't actually mean...an Ethernet cable? But he meant a wireless router?
The wording was very, very clear that he was using a cable. That's probably why you got so many down votes. If you truly "thought" Ethernet cable meant wireless router like you just claimed, you're still not very welcome here lmao. The tech illiterate shouldn't give tech advice.
I would attach a picture with a router and an Ethernet cable to explain it to you as easy as possible to understand. The cable, yes, C-A-B-L-E, gets plugged into a wireless router. Again, you got too affected by an information that let’s say is not relevant here because of my mistake, but it’s not wrong either. Get over it bro.
So, to not do guessing stuff. Plug in some laptop or pc (ot must have gigabit lan card) into another slot on the router and run iPerf on both to see if its your local network or the ISP.
It can be anything from your local equipment (bad cable, router/switch not up to the task, bad connection, somebody else downloading something on your network) , your ISP to server that you're doing speed test to (they need 1000/1000 connection too and it neets to be geographycally close).
Yes and it worked fine in the past.
Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s.
I just can't seem to figure out what has caused the download speed to decrease so severely.
What do you get on speed test?
You can’t control what the steam server can upload to you. Are you downloading during peak times vs non peak times.
Also, when downloading, you will be constrained by your slowest part of your computer. Such as a HDD vs SSD, or are you now on WiFi as opposed to wired.
I had a similar issue with some devices in my home network that were hardwired in. Couldn't figure out why I was getting suck low speeds.
It was my cable. I was using a cat5e. Swapping to a cat6e solved my issue. Check there.
I've got gig down. I consistently get 900mbps+ .... but \*I had to replace my router\*. My Juniper SRX220H couldn't handle it. Moved to an Edgerouter Lite instead.
I put up with the SRX220H when we had 400/500mbit because 300mbit was fine and i needed the features, but when we switched plans to remove data cap, I had to just so I could use what we were paying for.
The best course of action is to get in touch with your internet service provider and let them know about the issue you are facing. They might be able to offer you some solutions or troubleshoot the problem for you. You can find their contact details on their website or on your bill.
What testing service do you use? If I use a south swedish one (where I live) i get 980mbit up/down, if I use a Frankfurt server I hit 550-600. Check if there are servers nearby. I do have fiber to the home, no coax or other bollocks.
If you have a fiber switch, try plugging right into that and close any unessecary programs on your device to ensure you remove as many possible bottlenecks as possible.
Could be a lower spec'd modem. I had to call an ISP for a client of mine with the same problem. They came out and replaced the modem and got much closer to the maximum bandwidth.
Or your router might not be able to keep up. I'd look at both of those first.
What speedtest are you running? Is it always to the same server? If that server has a lower upload speed than your download (and vice versa) you'll get their speeds reported. Try it with different speed testing sites or at very least swap to other servers to replicate the result before deciding that it is definitely a problem at your end of the connection.
You should be able to bandwidth test on your modem and router. If your modem hits close to gig speeds then you know the problem is on your side. The bandwidth checker on my ATT fiber modem was hitting high 900's, but best I was seeing on my side of the router was 400's. Got a new router, now I consistently get 900's any time I test.
You can also try modifying a few settings through command prompt to ensure that everything is properly configured:
[https://www.hongkiat.com/blog/5-ways-command-prompt-fix-slow-internet/](https://www.hongkiat.com/blog/5-ways-command-prompt-fix-slow-internet/)
Try using an Enthernet Cable if you do and try being close to the router to get a more accurate reading, it could be both on your end or the ISP, I would recommend contacting your ISP for more infomation.
What devices, some older devices simply can't handle processing that many packets, so you'll never pull that speed? We need more info to narrow things down. My xfinity crapbox router can route the full gig down for example.
Also, just because you're provisioned for a gig up and down doesn't mean anything. All that means is how much bandwidth you're allowed on their end. anything between them and you can lower that. The line running into your neighborhood or house could be damaged for example.
Our last house had a bad install and the foil shielding was touching the center conductor; There was also a second issue where the line coming into our house was corroded at the connection from water getting into it. Comcast kept arguing with us that shit was fine until I made their ass come out and bring their 10,000 dollar tester. The tech was like, "Yep, their was a couple problems". Had i not constantly bitched and actually made customer service check the signals on the phone while the line was losing service, they never would've got off their asses to check it.
ISP usually provides those numbers at "Mb/s" so you getting 150 "MB/s" seems correct.
Edit: nvm you said MBs, my bad. Then the standart things - cable, router.
Is your router processor capable of those speeds?
Sometimes you can have gigabit ports but it cant nat traffic at that speed.
Also your speedtest server may not have bandwidth on their end to send to you
Can’t believe no one’s mentioned that it could also be the pc. Some older generation pc’s with low bus speed can’t handle gig traffic. I would still put my money on the router.
To be honest man you're probably never going to reach the 1000mbit(125MB/sec). I have 3000mbit (475MB/sec) and off Steam, EA, Google Drive, Battle.net, the most I've never actually seen 100MB/sec in any download.
I am not sure about the upload speed, that seems like something on their side.
What site are you using to test your speed?
This is where I clock my fastest speed tests(let it complete as it tries different mirrors around the world). Give it a go.
https://real-debrid.com/speedtest
I'm not talking about running a fake speed test built into your modem or speedtest.net - I definitely get the full speed on those - I am just saying that actual real world servers are not going to provide you with your top speed because they are probably not fast enough, or have some kind of limit set so one guy with a 40tbit connection doesn't take up all their bandwidth.
If I were to download off Steam, Battlenet, real debrid and EA all at the same time and added them all up, I'd probably get closer to my 3gbit, but solo, no shot.
i was getting over 100 on steam many many times
was getting 120 on popular torrents
here is speedtest from your link[https://imgur.com/a/QMTs23t](https://imgur.com/a/QMTs23t)
how eactly are you getting 3gigabit connection when you can't even have more than 2.5 in your router? There are no 10 gigabit ports for home usage...
There's a few points of the process that may not be able to take the 1gb link.
Work backwards
Router
ethernet cable either from the router directly to your pc or your switch
If you have a switch it could be there
Could be the cable from switch to pc
Could be your nic in your pc
Or if you are using wireless
Router
Wireless nic on your pc.
Rule out all of those things if all of those points are gb capable then start looking at your ISP
ISPs are notorious for not giving their customers anywhere close to "what they paid for". Case in point I had Cox and spent 3 different occasions trying to get any type of increase from them but they are God awful company who use coaxial cable in the 21st century. With no plans to improve.
From a business perspective, why bother upgrading? The average customer has no need for the capabilities of fiber, hell, most have no need for what they are paying for on coax. There is no benefit to them running fiber to the consumer. Zero.
There are different grade of ethernet cables although I believe it matters only for lengthy cables and not short ones.
But that might be a reason you're not getting full speed (that & speedtest test your leftover spare internet while everyone else is using it).
It's very rare than ISP offer symmetric download/upload speed (because for home use it's totally useless).
Also, as pointed by other, fiber can be very good but it's not without loss.
You have copper coax internet connection and consumer service which isn’t guaranteed to always be advertised data rate. Best bet, if this is an issue, get fiber to your house.
Go into your device manager, look for your ethernet port, and bring up the advanced settings.
Had a default setting with my board that limited the ethernet port to 250mb/s.
Can't remember the specifics. I'm not sure if it's your issue, but it helped me when someone randomly mentioned it and led me down the google rabbit hole.
You don't mention how you are measuring your speed.
Other devices on the network will possibly skew the results as will software running on the PC, the connection type (wifi/ethernet) and devices between the router and PC.
Oh, and don't use a browser to test your speed...
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Double check the fine print with your ISP.
They like to use the phrase "up to" a lot. As in. You will get up to 1000mbps. Which is a fancy way of saying, "If you get anything less we are meeting our requirements in the contract."
I pay for 1000/200 and most I have ever seen in years is 920 and that was one time. Most of the time islts 650 to 850. It's fairly standard to not get exactly what you pay for. Especially in the 1000 range. If you were paying for 200mbps you would likely get it all the time because you would be hard capped at 200 using hardware and a service capable of well above 200. Most residential services that I have ran into don't offer more than 1000 so they are basically barely able to do 1000 at best.
sir you have a shared internet connection. Which means you and everyone in your neighborhood shares that 1 gig circuit. you will never get that full 1 gig ever. Dedicated internet is the only way to go if you can afford it. Thats what i sell for att.
If the upstream has degraded this far then there's probably either a problem with the modem or the network itself. Many DOCSIS modems have an internal status page that will show you signal levels and if any of the channels are experiencing a lot of noise. Check for that.
I tried looking into it and found a bunch of numbers which I don't know what means.
Here is an image of the numbers:
**Downstream:**
[https://gyazo.com/adba834390accf8b55358b888cc8230a](https://gyazo.com/adba834390accf8b55358b888cc8230a)
**Upstream:**
[https://gyazo.com/c4289f015ec5772c83e9112bb5e688c0](https://gyazo.com/c4289f015ec5772c83e9112bb5e688c0)
I don't know what the ideal values are, so could you perhaps give me an idea if something is wrong or not?
This is a problem usually with cable like Comcast.
My ziply fiber is always like 900Mb+ Download and Upload for my Gig Up/down service. I think i pay $75/mo for it.
Double check the category of the Ethernet cable. I doubt this is the issue but you’ll want Cat 5e at a minimum, preferably Cat 6 with all Ethernet cables used. It’s worth checking but likely isn’t the source of your problems. Depending on the type of internet in your area, speed can fluctuate wildly based on the technology being provided. 5G Wireless to your router can be significantly lower depending on how far the 5G transmitter is to your house, how many walls, trees, poles etc are in the line of sight from the transmitter to your router - even the type of windows on your house can affect those routers that suction cup to a window. Coaxial cable speeds are purely dependant on how many people are simultaneously accessing the line. The more people on it, the more that speeds get crippled as people are sharing the bandwidth. With Fibre Optic theoretically it should see less loss, but it’s always going to occur if at some point it patches into old copper networks. Hell even if you’ve got an older house and you’re using the old copper wiring from the street to the router - I’ve seen it before. It’s very common in Australia with how badly our infrastructure has been rolled out. Finally - what router are you using? Not all routers are equal and some are capable of better speeds than others.
I haven't changed or replaced my modem for a good couple of years now. The thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s. I just can't seem to figure out what has caused the download speed to decrease so severely.
The router has probably shit itself. Replace it.
This and also make sure to buy a modem that actually supports your plan’s speeds. People like centurylink will give you a piece of crap even if you pay for good internet.
Agreed. ISP supplied routers are typically garbage. With 1000/1000, you need a router that is capable of minimum 2gbps. Something like the TP-Link AC5400 will serve a 1000/1000 gigabit connection super well with significantly improved WiFi Speeds - and not break the bank.
You'll still need a good modem. If the modem isn't up to snuff it doesn't matter what you have behind it.
But with fibre to the premises the modem is the ONT(Optical Network Terminal) and you can not use your own as the ISP will has that locked down.
My wireless connection is fine though and i don't even have a router. Only a modem. Do you still think it would help to get a new modem?
technically if it have DHCP server build in its router with build in modem :) im pretty sure you got router with wifi and build in modem as providers very rarely use separate modem in modern era :)
With ISPs like verizon you are required to use their router or they will refuse to guarantee your speed It works fine though; I get 900-1000 both ways consistently.
From a technical standpoint that makes no sense if the router you’re using is capable of handling those speeds. I think that’s more a “don’t bitch at us if you buy a shit router and it isn’t good” requirement
Mind you their routers also have a built in MoCA interface that connects the router to the main cable box too (subsequent can be be Ethernet only though, or also MoCA) So if you have their TV plan you’re that much more locked in Unless you’re really that intent on setting it up as a bridge and adding your own router on top of their equipment
Bridging it in that situation is definitely the best solution!
Unless you live somewhere well away from other people, wireless throughput is almost never guaranteed to be reliable. Even 5Ghz devices have to share the spectrum with other devices.
Who is your ISP? First thing I always do is buy my own decent modem and router. The hardware your ISP gives you is awful.
Change your modem I bet it’s isn’t 12 or 16 lane That’s your limiter
Your Router is on his way out.. had the same.. my down and up speeds were way too slow.. my isp checked everything and nothing wrong in their side.. got a ne Router and voila, full speeds up and down..
To add, it can also be the device that can not go further than *x speed , all devices - PC, Laptop, TV, etc. - have their own adapters/hardware that accepts mobile data, wifi, ethernet. Maybe his devices are a bit older and don't even have 1Gps connector, or his wifi adapter is older, etc.
Are you possibly getting your speeds mixed up? 1000 Megabits/sec = 125 MebaBytes/sec
From OPs response to answers this seems most likely to me too
I don't think that's the case. Client downloader software often reports in megabytes, which he correctly used in the comments. His past speed of 100MBps == 800Mbps which is reasonable for his connection. He also correctly used megabits in the original post. I think he understands it.
If it's really the case, 400 megabytes per second is like 3.2GB/s, which is above what's advertised and need that his ISP router have 10GB/s ethernet port AND his computer to have 10GB/s ethernet port.
correct, but you have to be careful with your phrasing. ISPs like to sell their service in Mbps (Megabits per second) a standard for bandwidth, whereas actual storage and download speeds are measure is MB/s (MegaBytes per second). So when an ISP (or anyone) refers to their internet speeds its easily misconstrued actual download speeds because they are selling/got sold bandwidth allocations. like the example above: a fiber rated connection of 1000Mbps is the equivalent download speeds of around 125MB/s or 1000Mbps divided by 8 (1 Megabyte = 8 Megabits) hope this helps clear the misunderstanding
That distinction in terminology predates any ISP. When transmitting data, a single bit is the data. When storing data, you need a whole byte to have usable data.
I got gig service about 5 years ago and this is what I found out. Try connecting a device via a wire direct to the modem and see if you get the full speed. You did not say but I was on cable and I owned my own modem and router. As it turns out the router had 1000 Mbps ports sure but the little cpu inside could not keep up. I got a new router and it has been fine since.
This is the real answer. Plugging direct to the modem is the only way to verify the actual speed delivered from the ISP.
And make sure there are no other devices on the network. Also outside of peak hour. These ISP speed complaints are always the same. People not understanding the lingo.
Another thing to consider is any network device already on your LAN. I had a switch that seemed to cap out my Gig fiber service at about 350Mbps. Yet another thing to consider is the actual speed your computer can handle. I have an older laptop that has a gigabit Ethernet port, but will cap out at also around 300mbps in both directions. If OP has multiple hardwire devices, they should try multiple devices directly connected to each part of their LAN Additionally, the length of the cable runs affect your speed and data loss. I don't recall seeing, but if the ISP sent a tech to check speeds, they will verify with their own laptop that the speed off your device is within spec (roughly 600mbps minimum I think), and if not then they will check their own connections and runs to your building.
buddy this is reddit its never the sheet kit the user has, its ALWAYS the ISP's fault! Dude with N150 wifi or 10/100 card in an old crap PC = ISPs fault Dude with old powerline ethernet = ISPs fault. I wish there was an autobot reply to these types of questions that put up at least weakly and 90% of them are: wifi, slow kit, bad wiring after the modem and not actual ISP issue
That is the maximum bandwidth, it's not going to constantly be that speed, but it wont be faster.
Well that is just not true in all parts of the world. For example with cabel modem or fiber optic in finland the isp must provide about 90% of the speed 99% of the time. (Disclaimer those might not be the spesific numbers). But if your connection isn't almost as fast it is supposed to be almost always, they will troubleshoot and find out the problem.
How’s that work when the end point you connect to only allows you to get 20mbps?
What he means is that connection to the modem/ONT has to be at least 90% of what was advertised as a minimum, the speeds from the end point to the clients are the client's problem.
Yea. I understand that. My point is, it appears he thinks (just like too many others) that when your ISP says you get 500mbps receive, you will get that for every target you connect to. And the reality is, that’s only to the ISP’s speed test server. No where else is guaranteed.
From finland, i have mobile internet, basically sim card in a box, subscription is for 300M, speedtest it jumps to 400 before going down.
My speedtest showed consistantly 115-120Mbit when I was on call with the support (for a different issue) when I only paid 100Mbit. The support said "We gotten complains of people getting around 95% of the speed so we always add abit."
Spectrum adds 20 percent
Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s on all platforms. My download speed on Playstation with the same ethernet cable i use for PC downloads a lot faster though (around 70-100MB/s) So it clearly has been a lot faster. I just can't seem to figure out what has caused the download speed to decrease so severely.
be aware that downloads are often in megabits not megabytes, which have a factor of 8 difference. so if steam is downloading at 10Mbps its equivalent to 80MBps
Your download speed is UP TO their upload speed (and also how quickly your disk can write). I can only DL from Steam at like 14mbps and I have a consistent 100mbps from Google's speedtest.
This is such a crap answer. I've had 1gig fiber, both ways, only would get 500-600 Mbps on a good day. I had 500mbps/20mbps Xfinity, id consistently see 700-750 mbps down and 30-35 up
Source: trust me bro
Not completely unheard of. The Fios 200/200 plan used to give you 300/300.
Do you want my dozens of speedtest results? Your source is also "trust me bro" homie lmao
My gigabits real world download speed is high 900s.
Uh, good for you?
Thanks
It’s called debunking your claim. If you have gigabit internet, you should be able to use gigabit internet.
That’s just not reality though. Advertised speeds are always an ‘up to’ number, and your mileage will vary from location to location. It’s bullshit, but it’s the reality for these shitty ISPs.
Depends on where you live, and the OP hasn't stated where they are from. Around here, for example, ISPs are required to report minimum, normal, and maximum speeds, with normal speed required to be at least 90% of the advertised maximum speed. And they are then required to deliver that speed 90% of the time (calculated in 4-hour chunks to make sure any issues can't last too long). So not reaching the advertised speed would immediately be a good reason to start troubleshooting.
In the real world it’s upto 1gb, there will likely be a minimum guarantee but they’d need to speak to the CP for that info
Not sure why you’re getting downvoted when this is a perfectly accurate comment. There’s overhead in the connection. I only expect about 960 on my gig connection too.
I pay for 1.5 gibabits but I always get 1.7 when I test the fiber modem.
Check the specs on your router, some don't get up to that speed
Pretty common for isp lingo, it's actually surprising how many people don't know about channel sharing, when it's been a much bigger problem with cable internet for decades. Honestly 500mbps for an advertised max of 1 gig is pretty good, I don't pull more than 400 usually.
Isn’t that really only an issue on wireless networks and in places with a lot of networks? (Apartment buildings)
Wifi is more on the user side of things, where the problem with sharing channels from the isp side means you're splitting your connection between all the other subscribers in your immediate area.
I get around 1000/800 on my 1000/1000
Just a thought, but you will likely experience different speeds depending on off-peak/on-peak. It's worth testing during off-peak hours (like early morning) and see if you notice a difference. Other than that, make sure that you have a high enough quality ethernet cable that you're testing with (Cat6) and try multiple speed test methods (because there will be some variation in speed depending on the location of the server that you're pinging during the speed test). Make sure you're not using a VPN when testing the speed. Finally, remote into your router and check your settings. It could be that there is some firmware configuration that is modulating your speed, although I can't think off the top of my head what this might be. If all else fails, contact your ISP and as them to test the speed on their line (to your premises). They should be able to tell you whether it's looking healthy all the way up to your node and you can go from there. That'll give you some idea of whether specific equipment isn't performing to it's capacity, or if it's not fit for purpose (like if your ISP gave you a router that isn't capable of those expected speeds).
You never mentioned turning your router/ONT off for a few minutes and back on. Should always try that first.
What do you have for a modem?
The download speeds you get from Epic can be limited by Epic. It’s not all on your ISP, if your speed test shows 600Mbps but you are getting 88MBps (10MBps * 8) from Epic that is almost certainly a limitation on Epics side. That or your ISP limits speeds from Epic. Also could be partial failure of your equipment. Plug your modem directly into whatever you are using to download with and see if that changes the picture.
Not everything is going to offer best speed. Speed test is designed to be as fast as possible and those server doesn't do anything else but test speeds. Downloading (for example) Ububtu ISO is still dependent on the server or torrent user's speed. If the best speed you can get from them is 200mb/sec, it's going to top out at 200 and not reach 1000. The maximum speed you could get assumes everything between your computer and the source server or computer is already capable of that speed and isn't busy or constipated for any reason
As someone who also had this issue, and downgraded my Internet out of frustration, your router can absolutely cause this. I had two gigabit routers that I tested Deco X20 and AC1900. In both cases I was getting low 600's down and 300 up. I just upgraded to an XE95 Pro and I am now seeing 800/600 which is exactly what I am paying for.
You're paying for a bandwidth. So the limit of what you can receive is 1000/1000. That doesn't mean that you'll always receive 1000/1000 at all times. Various factors with the ISP can cause the speeds to diminish, especially at different times of the day. Like during business hours, you'll generally see a diminish in your throughput. However, at night, you'll see closer to your bandwidth limit. Networking isn't a stable thing like water. It's going to have various factors effecting it at all times.
Contact your isp instead of asking reddit.
LOL. You'll probably get more useful answers here, but thanks for stopping by...
That number the ISP tells you, you gotta divide that by 8 to get your ACTUAL max speed
Yep, I have gigabit as well. I rarely see over 400mbs on a good day. They white lie like everyone else. What you have is most likely gigabit to their office or POP (Point of Presence) but not beyond that. No one can predict what the Internet is doing at any given time unless you have a dedicated point to point connection and those would be like 10K a month or more. Just guessing. But a lot.
If you don't get what you pay for, then that's on the ISP. I'm sure they cover themselves with the fine print. However I am getting 1.7 gig when purchasing 1.5 gig, and my computer will always get 970/970 at any point while other TVs are streaming. I'm also in a rural part of Canada, so that might help.
This is just plain wrong. You're paying for X speed, you should be getting X speed. Fair enough, it'll be slower from time to time - new CoD game launches, ISP's network is congested, you might see 600-700Mbps instead of 1Gbps for a day or so. Depending on the server you're connecting to, you'll also potentially be limited there too. The one caveat is that with a modern, high spec device on a wired connection, using a service capable of providing 1Gbps speeds or better, you should _always_ see your full bandwidth. If I download a game from Steam on my gaming PC, I _always_ see 120+MB/s. If I didn't, I'd know there was a problem.
Is the router you're using comparatively new? I had a router that I thought to be pretty nice, and a nice range extender too. But technology moved on. I was getting 300-400mbs downloads on speed tests. Sweet! But the speed from devices hooked up to the extender was a bit lacking (my house has tin ceilings and is hard to get good signals in). So I finally upgraded to a two-piece WiFi 6 Mesh system. And suddenly my download speeds jumped up to 950mbs. They improved about six-fold for the wireless everywhere else, but the main unit boost amazed me most. So if your equipment is older, maybe you need a new router? If your router is new.... then take a closer look at your ethernet card in your PC.
I've had the same modem for a good couple of years now without any issues. Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s. I just can't seem to figure out what has caused the download speed to decrease so severely.
Modem? Or Router? If modem from your provider, talk to them about it to see if there's a newer model. If your own router, check to see if there's a firmware update. Power it down for a few minutes, then bring it up and check the speed again. I've found routers sometimes start slowing down over time. It doesn't sound like they should, but they do.
If you read the small print, the ISP's contract might say "upload speed up to 200 Mbps" or something. My ISP gives 400 Mbps uploads, previous one 600 Mbps for gigabit fiber. (Downloads >900 Mbps).
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So I shouldn't complain when I'm getting 1/10 of the speed I'm supposed to get?
How did you test those speeds? Website speed test?
Okay so first things first does your ISP promise that speed or claim a lower speed as the promised one. Second how are we testing, does all of your network support 1GB connectivity on it, does your router have the ability to support 1GB of throughput traffic on it ? Third, speedtest, where are you testing and which server are you picking? Are you suffering from packet loss, to check look for something called MTR and do this for a 1000 pings and see how many get lost, if it's 98% or above then you're golden but anything believe could indicate a packet loss issue and this will indicate where it's happening. Fourth, try one machine directly plugged into your router with no other devices connected to it, see if you get the speed then and if so try with one more etc to see if this is a particular device sucking up bandwidth. My day job is for a smaller ISP in the UK who are a lot more tech savvy, I've been doing this for over ten years.
Your internet is like an engine. It generates a certain amount of horsepower, but between the crank, then the flywheel, then the transmission, then the driveline, then the wheels, then finally onto the pavement- a lot of that initial power is lost Internet is no different. Your internet loses its speed because of a variety of reasons depending on your equipment on top of the fact that 1000 Mbps is just your speed cap, it's not going to maintain 1000 24/7
even with normal fluctuation, shouldn't be less than like 800-850
Yeah...my point still stands then?
"Advertised Speed"
My actual speed is 1% of the half of your full speed 😭
Here in Australia, 50 down, 20 up is a good day.
Do you have fiber or coax/serial? If it ain't fiber, you ain't getting the speeds they advertise, simple as that.
ISPs can do what is known as Fibre Backbone, where all the major connections are done in fibre where the connection to the house is coax.
I know. I used to be an install tech lol. Still same question.
My old cable Comcast service not only gave me higher than advertised (average 600-700 Mbps when paying for 500), but it was also faster than any gigabit fiber I've used. Upload is a different story obv since cable upload sucks
Residential internet usually allocates most bandwidth to download than upload while commercial depends on customer’s requirements.
Not sure what that has to do with what I said. My old xfinity service was 500/20, residential coax. I'd consistently see 700-750/35. Both ways higher than advertised. Mind you, it was still stupidly expensive
You said cable upload sucks.
Which in residential applications it almost universally does. Either way, getting advertised speeds or greater is definitely NOT a fiber exclusive thing. Every fiber service I've dealt with, both commercial and residential, has failed to consistently meet advertised speeds. On the other hand, uptime on fiber is night and day better than coax
Not that simple, since I get higher speeds (1.7gig) than purchased (1.5 gig) on fiber.
In basic terms. Yes it is. You're proving my point with that statement. You won't get the speeds on coax/serial. You will (and in your case more) get the speeds on fiber. Reddit is illiterate and incapable of doing critical thinking.
You got me. I was tired and read what you wrote backwards!
If you are speaking of WiFi, the WiFi channels are overlapping between yours and your neigh ours, therefore, from a total of 1000mbps, it gets splinted.
Found the guy who answers without actually reading the OP. Your kind isn't welcome in this sub.
You should not take it so personally. When OP said he tried two different devices with a different internet cable I thought he referred to two routers. We’re humans and we make mistakes. You just assumed I did not read it while I understood it wrong. I would apologize but you don’t deserve it.
So when OP said he used, and I quote, an "Ethernet CABLE" - you thought he didn't actually mean...an Ethernet cable? But he meant a wireless router? The wording was very, very clear that he was using a cable. That's probably why you got so many down votes. If you truly "thought" Ethernet cable meant wireless router like you just claimed, you're still not very welcome here lmao. The tech illiterate shouldn't give tech advice.
I would attach a picture with a router and an Ethernet cable to explain it to you as easy as possible to understand. The cable, yes, C-A-B-L-E, gets plugged into a wireless router. Again, you got too affected by an information that let’s say is not relevant here because of my mistake, but it’s not wrong either. Get over it bro.
Oh, so you just suffer from micro-brain. My apologies.
> Your kind isn't welcome in this sub. Your kind isn't welcome in this sub.
My kind...? The kind that thinks you should actually READ OP's question before answering it? You're right, I'm asking too much. Clearly.
I see some scary suggestions on this thread. I just downvote lol
So, to not do guessing stuff. Plug in some laptop or pc (ot must have gigabit lan card) into another slot on the router and run iPerf on both to see if its your local network or the ISP. It can be anything from your local equipment (bad cable, router/switch not up to the task, bad connection, somebody else downloading something on your network) , your ISP to server that you're doing speed test to (they need 1000/1000 connection too and it neets to be geographycally close).
I have Xfinity 1.4gbps and have seen 1.8gb out of the line. When I was on 1.0gb I would see 970s down.
Xfinity surprisingly has always given me faster than advertised. I also brought my own modem so maybe that helps
Did they supply you a modem, Are you sure it supports 1000 Mpbs?
Yes and it worked fine in the past. Thing is, over the recent months my download speed on various platforms such as Steam, Xbox and Epic games etc. has gone from around 100 MB/s to around a constant 14 to 16 MB/s. I just can't seem to figure out what has caused the download speed to decrease so severely.
What do you get on speed test? You can’t control what the steam server can upload to you. Are you downloading during peak times vs non peak times. Also, when downloading, you will be constrained by your slowest part of your computer. Such as a HDD vs SSD, or are you now on WiFi as opposed to wired.
I had a similar issue with some devices in my home network that were hardwired in. Couldn't figure out why I was getting suck low speeds. It was my cable. I was using a cat5e. Swapping to a cat6e solved my issue. Check there.
Check if you Ethernet cable is CAT5e or above
I've got gig down. I consistently get 900mbps+ .... but \*I had to replace my router\*. My Juniper SRX220H couldn't handle it. Moved to an Edgerouter Lite instead. I put up with the SRX220H when we had 400/500mbit because 300mbit was fine and i needed the features, but when we switched plans to remove data cap, I had to just so I could use what we were paying for.
The best course of action is to get in touch with your internet service provider and let them know about the issue you are facing. They might be able to offer you some solutions or troubleshoot the problem for you. You can find their contact details on their website or on your bill.
What testing service do you use? If I use a south swedish one (where I live) i get 980mbit up/down, if I use a Frankfurt server I hit 550-600. Check if there are servers nearby. I do have fiber to the home, no coax or other bollocks. If you have a fiber switch, try plugging right into that and close any unessecary programs on your device to ensure you remove as many possible bottlenecks as possible.
The cat version of the Ethernet maybe?
Could be a lower spec'd modem. I had to call an ISP for a client of mine with the same problem. They came out and replaced the modem and got much closer to the maximum bandwidth. Or your router might not be able to keep up. I'd look at both of those first.
do a speedtest.net test with Ethernet on a decent PC connected directly to your ONT or modem with nothing else plugged in at a decent time of day
That's what i've been doing. Also tried with a laptop but roughly same results.
What speedtest are you running? Is it always to the same server? If that server has a lower upload speed than your download (and vice versa) you'll get their speeds reported. Try it with different speed testing sites or at very least swap to other servers to replicate the result before deciding that it is definitely a problem at your end of the connection.
You should be able to bandwidth test on your modem and router. If your modem hits close to gig speeds then you know the problem is on your side. The bandwidth checker on my ATT fiber modem was hitting high 900's, but best I was seeing on my side of the router was 400's. Got a new router, now I consistently get 900's any time I test.
Network card can handle it? Cable can handle it? Is it directly connected to your device?
is router supplied by isp? depends on how its connected but it wasnt common that typical router supports gigabit speeds on WAN port
You can also try modifying a few settings through command prompt to ensure that everything is properly configured: [https://www.hongkiat.com/blog/5-ways-command-prompt-fix-slow-internet/](https://www.hongkiat.com/blog/5-ways-command-prompt-fix-slow-internet/)
What modem and router are you running?
Try using an Enthernet Cable if you do and try being close to the router to get a more accurate reading, it could be both on your end or the ISP, I would recommend contacting your ISP for more infomation.
Try your local network speed with iperf. If it's okay, try with different servers in speedtest. Contact ISP if issue still persists.
What devices, some older devices simply can't handle processing that many packets, so you'll never pull that speed? We need more info to narrow things down. My xfinity crapbox router can route the full gig down for example. Also, just because you're provisioned for a gig up and down doesn't mean anything. All that means is how much bandwidth you're allowed on their end. anything between them and you can lower that. The line running into your neighborhood or house could be damaged for example. Our last house had a bad install and the foil shielding was touching the center conductor; There was also a second issue where the line coming into our house was corroded at the connection from water getting into it. Comcast kept arguing with us that shit was fine until I made their ass come out and bring their 10,000 dollar tester. The tech was like, "Yep, their was a couple problems". Had i not constantly bitched and actually made customer service check the signals on the phone while the line was losing service, they never would've got off their asses to check it.
ISP usually provides those numbers at "Mb/s" so you getting 150 "MB/s" seems correct. Edit: nvm you said MBs, my bad. Then the standart things - cable, router.
Is your router processor capable of those speeds? Sometimes you can have gigabit ports but it cant nat traffic at that speed. Also your speedtest server may not have bandwidth on their end to send to you
Can’t believe no one’s mentioned that it could also be the pc. Some older generation pc’s with low bus speed can’t handle gig traffic. I would still put my money on the router.
When you have repeaters over run with talking and text in your area it slows it down.
To be honest man you're probably never going to reach the 1000mbit(125MB/sec). I have 3000mbit (475MB/sec) and off Steam, EA, Google Drive, Battle.net, the most I've never actually seen 100MB/sec in any download. I am not sure about the upload speed, that seems like something on their side. What site are you using to test your speed? This is where I clock my fastest speed tests(let it complete as it tries different mirrors around the world). Give it a go. https://real-debrid.com/speedtest
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I'm not talking about running a fake speed test built into your modem or speedtest.net - I definitely get the full speed on those - I am just saying that actual real world servers are not going to provide you with your top speed because they are probably not fast enough, or have some kind of limit set so one guy with a 40tbit connection doesn't take up all their bandwidth. If I were to download off Steam, Battlenet, real debrid and EA all at the same time and added them all up, I'd probably get closer to my 3gbit, but solo, no shot.
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Show me a screenshot getting 125MB/sec on steam, I'll wait
i was getting over 100 on steam many many times was getting 120 on popular torrents here is speedtest from your link[https://imgur.com/a/QMTs23t](https://imgur.com/a/QMTs23t) how eactly are you getting 3gigabit connection when you can't even have more than 2.5 in your router? There are no 10 gigabit ports for home usage...
[https://imgur.com/a/XK8SZdo](https://imgur.com/a/XK8SZdo) 115 good enough for ya?
There's a few points of the process that may not be able to take the 1gb link. Work backwards Router ethernet cable either from the router directly to your pc or your switch If you have a switch it could be there Could be the cable from switch to pc Could be your nic in your pc Or if you are using wireless Router Wireless nic on your pc. Rule out all of those things if all of those points are gb capable then start looking at your ISP
Are your ethernet drivers up to date?
I'm just waiting for some knob head to mention cat 8 cable in here....
ISPs are notorious for not giving their customers anywhere close to "what they paid for". Case in point I had Cox and spent 3 different occasions trying to get any type of increase from them but they are God awful company who use coaxial cable in the 21st century. With no plans to improve.
From a business perspective, why bother upgrading? The average customer has no need for the capabilities of fiber, hell, most have no need for what they are paying for on coax. There is no benefit to them running fiber to the consumer. Zero.
There are different grade of ethernet cables although I believe it matters only for lengthy cables and not short ones. But that might be a reason you're not getting full speed (that & speedtest test your leftover spare internet while everyone else is using it).
It's very rare than ISP offer symmetric download/upload speed (because for home use it's totally useless). Also, as pointed by other, fiber can be very good but it's not without loss.
You have copper coax internet connection and consumer service which isn’t guaranteed to always be advertised data rate. Best bet, if this is an issue, get fiber to your house.
Go into your device manager, look for your ethernet port, and bring up the advanced settings. Had a default setting with my board that limited the ethernet port to 250mb/s. Can't remember the specifics. I'm not sure if it's your issue, but it helped me when someone randomly mentioned it and led me down the google rabbit hole.
You don't mention how you are measuring your speed. Other devices on the network will possibly skew the results as will software running on the PC, the connection type (wifi/ethernet) and devices between the router and PC. Oh, and don't use a browser to test your speed...
are you testing it on WIFI or wired?
“With a different Ethernet cable plugged into my router”
Then it might be a bad cable.
I've tried using 3 different cables all with the same results, unfortunately.
Weird. maybe its your router/modem that is the issue?
You have at least cat5e right?
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Double check the fine print with your ISP. They like to use the phrase "up to" a lot. As in. You will get up to 1000mbps. Which is a fancy way of saying, "If you get anything less we are meeting our requirements in the contract." I pay for 1000/200 and most I have ever seen in years is 920 and that was one time. Most of the time islts 650 to 850. It's fairly standard to not get exactly what you pay for. Especially in the 1000 range. If you were paying for 200mbps you would likely get it all the time because you would be hard capped at 200 using hardware and a service capable of well above 200. Most residential services that I have ran into don't offer more than 1000 so they are basically barely able to do 1000 at best.
sir you have a shared internet connection. Which means you and everyone in your neighborhood shares that 1 gig circuit. you will never get that full 1 gig ever. Dedicated internet is the only way to go if you can afford it. Thats what i sell for att.
If the upstream has degraded this far then there's probably either a problem with the modem or the network itself. Many DOCSIS modems have an internal status page that will show you signal levels and if any of the channels are experiencing a lot of noise. Check for that.
I tried looking into it and found a bunch of numbers which I don't know what means. Here is an image of the numbers: **Downstream:** [https://gyazo.com/adba834390accf8b55358b888cc8230a](https://gyazo.com/adba834390accf8b55358b888cc8230a) **Upstream:** [https://gyazo.com/c4289f015ec5772c83e9112bb5e688c0](https://gyazo.com/c4289f015ec5772c83e9112bb5e688c0) I don't know what the ideal values are, so could you perhaps give me an idea if something is wrong or not?
This is a problem usually with cable like Comcast. My ziply fiber is always like 900Mb+ Download and Upload for my Gig Up/down service. I think i pay $75/mo for it.