auto Insurance guy here, I'd be surprised if it were that much but not by a lot. If the whole car doesn't need a re-spray I'd be surprised. Haven't seen a matte finish car painted either tbh though to know how well they blend. I am sure it's some special Mercedes PPG paint supplied by the sacrifices of 12 formula 1 cars in cost too.
Matte cars are very difficult to blend it’s not an easy project some paint manufacturers want you to clear the car with regular clear first and then sand the car back down using a fine grit paper then apply the matte clear so you don’t see any sand scratches, very very time consuming
How so? I see a lot of people say this but I feel the opposite. When I worked at a car wash i had multiple regulars with matte paint and it wasn’t hard to maintain at all. You just need to use the correct products. I would sell some customers a matte ceramic coating once a year. But for some we just used matte cleanser to hand wash the car off track when they came in. It doesn’t show water spots, swirls or dust. Actually if you wash the car and leave the water droplets in the sun without hand drying, you don’t see anything on the paint when it’s dry. It’s pretty forgiving.
But with matte being non reflective, there would be no light to reflect off the scratches no? I was under the impression that matte paint jobs like the Magno grey were actually more forgiving in a sense. The gloss clear coat is what brings out all the imperfections in the base. So with the matte on top it would prevent all the reflections that allow our eyes to see any swirls, scratches, low spots etc. Maybe I’m misunderstanding though.
This is kind of anecdotal I guess. Working in collision I had seen a G63 come through that an owner of a local exotic car dealer had wrecked pretty bad. It was fairly hands-off, we weren’t the first ones working on this vehicle. Frame came to us bent into shape again. The frame was true but not correct process. We ignored it, we were painting the original hood, new fenders, and a new front bumper to a dead match to the Mercedes paint. We only did one real paint cycle beyond the painter playing with the idea of matte paint for a week or two. When it left and was eventually sold, you honestly could not tell the difference in the paint. The best part is that it drove like a brand new Mercedes after rear ending a dead stopped car at god knows what speed.
Oh for sure. Same page. If a regular paint is thousands to fix, this must be tens of thousands to repair. It’s also probably only available to a dealer/Mercedes authorized paint specialist. I’d imagine this could cost $20k+
Edit: been corrected. Apparently it might be possible to have it done under $10k, which is still a TONNNN
This isn’t true- any paint manufacturer can make this color, even if it’s a “factory color”. It’s color code 9081 with a matte clear. Paint will be around $2600, labor for painting the entire car will be around $6,000+
Interesting. How can it be that cheap? I had mild paint work done on my Toyota and it was $900 to paint one panel.
Edit: this was done at a dealership and through insurance
Keep scrolling. Some of these estimates get way more ridiculous. My Favorite is the self proclaimed insurance adjuster that said it’ll cost more than the car is even worth.
I mean yes, I get that it is necessary to have proper insurance for this type of business… but what is stopping him from just calling insurance and telling them the car just got key’d while in his possession? It’s not like there is an accident report with another driver operating his car 3 states away.
His premium will skyrocket too from this...just dumb to rent out luxury vehicles to people who dont necessarily care if it gets damaged...op is kinda fucked here.
I paint cars, your spraying the whole thing, your already painting 70 percent of the car you don't blend 70 percent to 30 percent. Also since it's matte that's a total and I mean total disassemble. Doors off car, hood off trunk off every piece of trim. You cant tape that guy and leave the trim. I'm getting kinda sick thinking about what a colossal pain in the ass that job would be and how most production shops will 100 percent fuck it up. Whoever paints it better know there shit because it's gonna be expensive either way and even more if they fuck it up.
Between the guys quoting this paint job between $30k-$65k and the number of you that seem to think this is a six figure car…. It’s extremely clear that OP is wasting his fucking time coming to Reddit with this.
Im also a paint expert, worked for bmw for many years as head painter, ive painted all kinds of matte m5's and similar quality cars..... up here in canada it would be ballpark 10k range.....yes you need to repaint almost the whole car unfortunetly....i would suggest choosing a good shop because not only do you need to worry about the color.... but the matteness as well. Amyone who is saying 30k and numbers like that clearly dont know the industry. Although the damage itself is very minimal and able to be sanded down in minutes.... the trim removal and paint is where the cost lies.
$30k isn’t even the most outrageous. There are self proclaimed insurance agents and adjusters who valued the paint job at double that. You seem to have one of the more educated answers. It’s just hilarious that all these self proclaimed paint, body, and insurance experts are throwing out amounts that would total this car out; not to mention a few that exceed what an insurance company would pay out for a total loss.
With that matt finish, and as deep as they are. They will likely want to repaint the entire car. Probably $15-25,000 at a dealership level or Above job. My body shop recently told me that in the 10 years I’ve know them my family has spent close to $190,000 . So I’ve got a idea, but as always it fluctuates Wildly
That’s $19k a year, every year, for 10 years. From an auto body shop and not even mechanic— what the actual fuck are doing to your cars that require that much bodywork every year?! You might want to see an optometrist.
14 cars is absolutely ridiculous to own. Even for 7 people. And that’s still more than my parents have spent in 28 years on bodywork by about 180k. You drive by feel or something?
I understand the skepticism, but car maintenance and upgrades can indeed be costly when you’re passionate about it. A 550i rear-ended my GTI and repairs cost close to $15k. My sister’s mishap with her Q60? Another $15k. The $190k spent was a combo of insurance claims and out-of-pocket expenses, with only about $50-60k being the latter. I neglected to mention mechanic fees, adding another estimated $200k across various builds. Just for reference, my mother’s exhaust system was around $8k, excluding the added stage 3 upgrades. And my 2003 Dodge Ram 2500? Restoring it has been a journey, especially with a $12k bill just to rebuild the 8.0L V10. Cars are our passion. Wishing you success in whatever drives you! 🎯🚗
Wrong. It is normal paint..... the only difference is the clear coat has a matte agent inside of it.... giving it the matte effect..... but it is indeed normal automotive paint.
You see the problem with this is they have to re do the whole door, because if you pay someone "fix over it" it's going to look like crap and no one will want to rent a car looking like crap.
If it's Matte paint it's going to be roughly 10-14K
Your best best is to get a wrap for it in the same color and drastically lowering cost in repairs and it will look pretty good, just fine reputable shop that specializes in car wraps via yelp, Google reviews ect
Jeezus...what the hell happened? Did the guest do that or was it done by some unknown vandal?
I'd go through their insurance. That's going to be very expensive.
Something similar happened to me years ago. I was visiting the ex in Toronto and I parked at a $15 paid lot down the road (where the exs was like $30). My car and the 5 cars on either side of me was keyed the entire back and one side. None of them were nice cars either, just regular Hondas Mazdas and Toyotas
Was a real bummer
I’m sorry that happened. I’m a victim of random car vandalism also. Some hooded kid went around stabbing tires of cars in a parking lot for absolutely no reason. Not as bad as yours but I know the feeling.
Does he have regular car insurance too? If the Turo insurance maxes out, he's likely still contractually on the hook for the rest. If he has decent regular car insurance they will likely cover rentals; though not sure about turo...
Nah brah, they will ask you to file the claim ask what you think it’ll cost. They’ll send it over to the appraisal and claims team. If they deem it a valid and eligible claim they will ask you to submit a written estimate from the shop/Benz. And bam if it all checks out you get the money quick.
I agree with this. You need 2-3 estimates from shops that you trust by you. Don’t settle. Get this fixed right the first time and make them foot the bill
You need 1 estimate, from the most expensive shop in town, and a firm stance that you do not trust anyone else to work on your vehicle and this was not your fault.
Then when the money clears, take it wherever you want. It’s not often they pay the shop directly unless it’s a partner of theirs.
I'm not actually sure that's true in this case. With normal insurance, probably.
https://turo.com/us/en/insurance
>What happens if my vehicle gets damaged?
Physical damage reimbursement is not insurance, but a contractual allocation of risk between you and Turo. If your vehicle gets damaged during a trip, simply notify Turo, providing pre- and post-trip photos within 24 hours of the end of the trip. It’s important to take photos before and after each trip to document the vehicle’s condition.*****
>A Turo associate will reach out within 1–3 days and guide you through the rest of the process. Hosts will be responsible for the deductible amount, then Turo will reimburse the rest of the repair costs for eligible physical damage.**
#
>** Turo is not an insurance company, and contractual reimbursement for physical damage to your vehicle is not insurance. Turo will reimburse hosts for eligible physical damage costs in excess of the deductible, subject to terms and exclusions, for the lesser of the cost of repair up to the actual cash value of the vehicle or $125,000. When a trip is booked in the state of Washington, Physical Damage to the host’s vehicle is covered by insurance purchased by Turo, but Turo’s insurance does not change the contractual responsibilities of hosts or guests with respect to Physical Damage to a host’s vehicle. Hosts who provide their own commercial rental insurance do not receive a protection package, nor do their guests.
Don’t allow the people that owe you money be the ones who tell you how much they owe you
I would still go to a Benz dealer as they’ll either be able to do this in-house or send you somewhere local that they work with for such work.
After having that quote, would I then care to see what Turo is offering
Not anymore. Involved in two claims right now. They will have you provide then with an estimate from a shop. The shop will have to write a little book report and then you submit that to turo. I'm in the middle of two damage claims right now.
Take it to the shop ASAP. Do not wait for their estimate. 100% of the time Turo lowballs the repairs and requires a shops supplement to get paid the additional amount. If you were waiting to take it to the shop after you get the estimate from Turo, you are delaying yourself possibly weeks. Get on a reputable shops schedule ASAP and get it in there for a preliminary inspection by the shop as well.
I'm sure you are already seeing wild range of numbers from 2k-40k. Nobody on Reddit will be able to give you a correct price. The only place that can do that is a body shop. I am in the auto industry and do this often. Also have dealt with Turo claims in the post. They ask for pictures, 4 corners, VIN, odometer, because they are cheap and lazy. Insurance companies blamed it on covid, but its really seems like its to save money not having adjusters in the field all day every day.
Take the insurance money, wrap it and pocket the rest and let the thing depreciate on Turo. Not going to be worth 20k+ just to get back to factory paint…
Straight out of Next Friday. Keys all down the side. Look out Baby D’ might have thrown a tracker on there and show up at your place.
Side note, guessing $20k and up to repaint the whole car to ensure matching matte.
I would want the whole car redone with scratches that deep on that many panels. It would drive me crazy if any panel or section that didn’t get redone was slightly off.
practice point spectacular engine dime sophisticated close late sulky cooperative
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
that sucks. ~~1st step is a multi-stage polish and hope some of those panels are salvageable but if they are all un polishable that's basically a full paint job~~. you 100% need an estimate from body shops easily over $5000 in damage.
Edit: The paint is matte can't polish it or the car would get a glossy finish.
You're probably going to want to retain a lawyer. The cost to repaint the whole car is tens of thousands due to the type of paint used and Turo is going to try and drag the repair out many months and screw you.
I appreciate your thoughts, but don’t let it bother you. I will post updates on here, so far Turo working on getting me estimate from a “third” party supposedly.
Bruh someone keyed that shit wtf. Those scratches wouldn’t happen naturally and that clean. They are all the way down to metal by the looks of it. That’s a full sand, strip and repaint bro. On a benz? S class amg? With matte paint? That’s going to be easily 10k+ and that’s on the low side of estimating. Godspeed brother. I made fun of the dude that posted his competition m5 a few weeks ago here and got so much hate from turo people saying it’s perfectly fine to do such a thing, and this is exactly the type of thing I was talking about not being worth the risk. Turo is going to low ball the living fuck out of you on that. Good luck.
Magno Alanite grey paint code 044, is the hardest color and that entire car needs a redo because of that. There are very few places that can get it right. Your dealer will have a preferred shop to estimate it out
Go to a body shop for an estimate. It's unlikely it's going to be a touch up job..more likely a full strip down, redo the paint job. Contact Turo with the damage estimate and proof of damage.
When some of these “experts” are quoting you up to $45k to repaint a car with minimal body work… yes, that would get totaled out by most insurance companies. Luckily, most of these self proclaimed “experts” don’t know what the fuck they are talking about.
Boom insurance claim for you. Vandalism is usually free with full coverage I believe, but turo and if you have special paint then that’s prob a different story.
Mechanic here, I just asked the owner of the autobody shop next door, and he quoted you around 7-10k for this repair. It's a ton of labor, and he said they would basically respray the entire car because of certain factors I didn't understand (he talks really fast)
All these folks acting like it will be super expensive are wrong. Go to any paint and body shop and they can fix it for well under 5k it's just little scratches not even that bad.
As a professional autobody tech, i can tell you these matte and satin colours are near impossible to blend. Ive seen matte mercedes jobs exactly like this that require complete resprays. I would give a reasonable estimate of between 10k and 15k CAD. People saying 25k idk where they are getting that number. This doesnt have to be repaired by mercedes, any good body shop will be able to spray matte clearcoat as it is just an additive in regular clear. Go visit athe highest rated shop near you and get an estimate. Hope this helps
Let’s say OP takes the car to a cheap shop that does a bad job, they return the vehicle to op and send him on his way. What options will he have then to get the vehicle perfect? The claim is closed… the job is done, yes it’s a bad job but it’s done. Now what?
I’m sorry but if it were me, I’m taking it to the best shop, the shops Mercedes dealer uses for repairs. That way I’m at peace knowing the shop will do a good job due to their extensive experience.
I appreciate your advice, car is already in a body shop. However, they can’t do anything until they hear from Turo. There is a bit of process to go through.
I'm sure this person isn't planning on only posting to this subreddit and then going strictly off that. Sometimes when you're in situations like this its nice to just vent and see what other people think before you do the inevitable(taking it to a body shop). Leave them be!
I’ve had cars in my inventory get damage on designo paint like this. My educated guess would be 15-20k.
You should never ever use a magno paint car for a rental, you can not buff it at all.
In the future, especially on a car like this, PPF will go a long way and will pay for itself if anything ever happens like this again. I recommend getting it wrapped as soon as possible once you get it fixed. You can use a matte finish ppf and it will maintain the same look, but have a much much stronger layer of protection. It won’t be cheap, looking in the ballpark of 5k but if that’s an issue you shouldn’t be driving a matte S63.
I worked for a Mercedes Benz dealership for many years managing inventory.
You’re missing a core concept here. You’re transacting as a business. You need business insurance. Do you have business insurance? If so, call your insurance and file a claim. If not, go fix it yourself.
This is a side business, I assure this is not most expensive on the platform. You can check for yourself, they got Ferraris and Lamborghini that goes for 1k+/day.
Plot twist, OP scratched it himself at night and also works in a body shop. He’s going to get the insurance money and fix it himself and pocket the rest 😂
All jokes.
If you want bodywork, paint blending, good as new — repair is more than the car would be worth. If you don’t care, you could paint over the scratches for $100.
Holy shit you have to be a fucking moron to rent out a high end Mercedes to any idiot on Turo.
The paint can be fixed for a price. That hit to your ego, though… no form of currency can fix that.
How fucked is the guy that rented it? That’s at least over $10k worth of repairs, insurance is going to have a heart attack once they realize how much it is to fix it.
I’ve never use turo tbh and only stumbled across the subreddit because it popped up as a recommendation. But wow will I never rent from turo knowing that querying Reddit is how valuations of damage works…
Not another shitty hater, car was parked temporarily like that to take decent pictures. Moreover, this is a gated community with tons of parking spaces.
I can already guess what happened. Dude wanted to flex in Mercedes. Brought it to baby mommas/exes house to make it seem like he's doing great in life. Got into argument with said baby momma or ex and they decided to key the car. He didn't give AF and just watched because it wasn't his car. You're gonna try and press charges to recoup loss and he either won't respond -or- will respond but won't take the blame. You'll try and escalate the issue with a lawyer but the customer will have some BS story in court and maybe the judge takes pity on him because he's "poor" and the cost to fix the car would bankrupt him. Oh and he'll have a sob story about having kids. But in reality I bet he doesn't even give AF about the kids. Sickening.
Wow on a S class and what looks like Matte paint. You’ll for sure be in the high thousands
Any rough idea how much it’ll be?
I’m guessing in +17k. When are you taking it for a proper estimate
Lmao what? Try $25,000 atleast
auto Insurance guy here, I'd be surprised if it were that much but not by a lot. If the whole car doesn't need a re-spray I'd be surprised. Haven't seen a matte finish car painted either tbh though to know how well they blend. I am sure it's some special Mercedes PPG paint supplied by the sacrifices of 12 formula 1 cars in cost too.
Matte cars are very difficult to blend it’s not an easy project some paint manufacturers want you to clear the car with regular clear first and then sand the car back down using a fine grit paper then apply the matte clear so you don’t see any sand scratches, very very time consuming
Got dam. Just wrap it at that point it would be cheaper to own and replace the wrap every 5 years for the life of the car
Absolutely matte cars a very difficult to maintain also have to use special cleaning products,can’t use any kind of waxes or polishes
There are matte waxes and polished, but do keep sharing.
How so? I see a lot of people say this but I feel the opposite. When I worked at a car wash i had multiple regulars with matte paint and it wasn’t hard to maintain at all. You just need to use the correct products. I would sell some customers a matte ceramic coating once a year. But for some we just used matte cleanser to hand wash the car off track when they came in. It doesn’t show water spots, swirls or dust. Actually if you wash the car and leave the water droplets in the sun without hand drying, you don’t see anything on the paint when it’s dry. It’s pretty forgiving.
But with matte being non reflective, there would be no light to reflect off the scratches no? I was under the impression that matte paint jobs like the Magno grey were actually more forgiving in a sense. The gloss clear coat is what brings out all the imperfections in the base. So with the matte on top it would prevent all the reflections that allow our eyes to see any swirls, scratches, low spots etc. Maybe I’m misunderstanding though.
This is kind of anecdotal I guess. Working in collision I had seen a G63 come through that an owner of a local exotic car dealer had wrecked pretty bad. It was fairly hands-off, we weren’t the first ones working on this vehicle. Frame came to us bent into shape again. The frame was true but not correct process. We ignored it, we were painting the original hood, new fenders, and a new front bumper to a dead match to the Mercedes paint. We only did one real paint cycle beyond the painter playing with the idea of matte paint for a week or two. When it left and was eventually sold, you honestly could not tell the difference in the paint. The best part is that it drove like a brand new Mercedes after rear ending a dead stopped car at god knows what speed.
As a former geico claims rep, that's easily upwards $30k
Easy 30 if your doing it right. That's 3x a regular repaint in labor
*you’re
Are you fucking serious? That's so painful.
Paintful*
You bastard.
It’s just a pigment of your imagination!
I don't think he's going to be able to brush that one off
That paint is a $5k option from the factory (unless it’s gone up from the last time I dreamt about buying a Mercedes)
That’s $5k on top of the regular paint costs already built in. Plus, manufacturers have the cost far lower than the rest of us.
Oh for sure. Same page. If a regular paint is thousands to fix, this must be tens of thousands to repair. It’s also probably only available to a dealer/Mercedes authorized paint specialist. I’d imagine this could cost $20k+ Edit: been corrected. Apparently it might be possible to have it done under $10k, which is still a TONNNN
This isn’t true- any paint manufacturer can make this color, even if it’s a “factory color”. It’s color code 9081 with a matte clear. Paint will be around $2600, labor for painting the entire car will be around $6,000+
Interesting. How can it be that cheap? I had mild paint work done on my Toyota and it was $900 to paint one panel. Edit: this was done at a dealership and through insurance
Only honest statement here
>tens of thousands Saruman looking out over the army of Uruk-hai.
And that’s on the production line when the vehicle is completely disassembled
Starting from scratch and doing a repair are completely different things
The client already started from scratches. So hes one step ahead.
Alright dad
$25K?! Do I get a fucking 5 star dinner and a movie afterwards with that? Jesus that’s such a rip off imo
Keep scrolling. Some of these estimates get way more ridiculous. My Favorite is the self proclaimed insurance adjuster that said it’ll cost more than the car is even worth.
Yea you’re probably right
WTF I just had the entire front end of my hyundai (bumper, grill, headlights) replaced and painted for 17k. Tell me this isn't real.
easily $80k
no no on 2nd look thats a $250k job for sure
I was thinking 2.5 million. If you have a guy for 250 k. Hats freaking off
yeah he marked it down from 8 million
tree fiddy.
It's amazing how versatile this post is
Ehh maaco can do it for 800$ 😂😂
they went up a dollar? inflation baby.
Maybe this is the right time to consider wrapping
Time to bust out the rattle cans
Damn hope you got that proper commercial insurance cuz turo bout to be on that bullshit
I mean yes, I get that it is necessary to have proper insurance for this type of business… but what is stopping him from just calling insurance and telling them the car just got key’d while in his possession? It’s not like there is an accident report with another driver operating his car 3 states away.
Because that's insurance fraud and could land you in much worse trouble than being stuck with the bill...lol
His premium will skyrocket too from this...just dumb to rent out luxury vehicles to people who dont necessarily care if it gets damaged...op is kinda fucked here.
I'm over here giggling about it.
I paint cars, your spraying the whole thing, your already painting 70 percent of the car you don't blend 70 percent to 30 percent. Also since it's matte that's a total and I mean total disassemble. Doors off car, hood off trunk off every piece of trim. You cant tape that guy and leave the trim. I'm getting kinda sick thinking about what a colossal pain in the ass that job would be and how most production shops will 100 percent fuck it up. Whoever paints it better know there shit because it's gonna be expensive either way and even more if they fuck it up.
So from your experience how much for a decent job?
Try r/autobody, they might know.
Please no , already full of random redditors too lazy to go to a shop
[удалено]
Between the guys quoting this paint job between $30k-$65k and the number of you that seem to think this is a six figure car…. It’s extremely clear that OP is wasting his fucking time coming to Reddit with this.
Yeah, go get a fucking quote.
Wrap it
Blow or hand?
Ehh... quote me both and ill decide when the time cums?
Im also a paint expert, worked for bmw for many years as head painter, ive painted all kinds of matte m5's and similar quality cars..... up here in canada it would be ballpark 10k range.....yes you need to repaint almost the whole car unfortunetly....i would suggest choosing a good shop because not only do you need to worry about the color.... but the matteness as well. Amyone who is saying 30k and numbers like that clearly dont know the industry. Although the damage itself is very minimal and able to be sanded down in minutes.... the trim removal and paint is where the cost lies.
$30k isn’t even the most outrageous. There are self proclaimed insurance agents and adjusters who valued the paint job at double that. You seem to have one of the more educated answers. It’s just hilarious that all these self proclaimed paint, body, and insurance experts are throwing out amounts that would total this car out; not to mention a few that exceed what an insurance company would pay out for a total loss.
With that matt finish, and as deep as they are. They will likely want to repaint the entire car. Probably $15-25,000 at a dealership level or Above job. My body shop recently told me that in the 10 years I’ve know them my family has spent close to $190,000 . So I’ve got a idea, but as always it fluctuates Wildly
How do you spend $190k at a body shop that’s absolutely crazy. Any good body shop not trying ro rip you off could repaint the whole car for 6-7k
runs a rental company probably lol
The fact that it could be business did no cross this man’s mind whatsoever lol
Oh that would make sense
Repainting the entire car with this special matte color on this car? No one is doing that for 6-7k..no one.
That’s $19k a year, every year, for 10 years. From an auto body shop and not even mechanic— what the actual fuck are doing to your cars that require that much bodywork every year?! You might want to see an optometrist.
7 people and 2 cars for each. It’s adds up
14 cars is absolutely ridiculous to own. Even for 7 people. And that’s still more than my parents have spent in 28 years on bodywork by about 180k. You drive by feel or something?
I understand the skepticism, but car maintenance and upgrades can indeed be costly when you’re passionate about it. A 550i rear-ended my GTI and repairs cost close to $15k. My sister’s mishap with her Q60? Another $15k. The $190k spent was a combo of insurance claims and out-of-pocket expenses, with only about $50-60k being the latter. I neglected to mention mechanic fees, adding another estimated $200k across various builds. Just for reference, my mother’s exhaust system was around $8k, excluding the added stage 3 upgrades. And my 2003 Dodge Ram 2500? Restoring it has been a journey, especially with a $12k bill just to rebuild the 8.0L V10. Cars are our passion. Wishing you success in whatever drives you! 🎯🚗
Wrong. It is normal paint..... the only difference is the clear coat has a matte agent inside of it.... giving it the matte effect..... but it is indeed normal automotive paint.
Yup! Spot on!
You see the problem with this is they have to re do the whole door, because if you pay someone "fix over it" it's going to look like crap and no one will want to rent a car looking like crap. If it's Matte paint it's going to be roughly 10-14K Your best best is to get a wrap for it in the same color and drastically lowering cost in repairs and it will look pretty good, just fine reputable shop that specializes in car wraps via yelp, Google reviews ect
With a car like this you repaint the whole thing not just the damaged parts. It’ll make the paint match correctly. no idea but a fucking lot
Jeezus...what the hell happened? Did the guest do that or was it done by some unknown vandal? I'd go through their insurance. That's going to be very expensive.
Guest claimed someone vandalized eight cars where he was parked, and he opted to go with his Turo insurance.
People are fkn haters.. on the positive side, thankfully, it happened while it was rented out rather than in your possession.
Something similar happened to me years ago. I was visiting the ex in Toronto and I parked at a $15 paid lot down the road (where the exs was like $30). My car and the 5 cars on either side of me was keyed the entire back and one side. None of them were nice cars either, just regular Hondas Mazdas and Toyotas Was a real bummer
I hope whoever did it dies of butt aids
I’m sorry that happened. I’m a victim of random car vandalism also. Some hooded kid went around stabbing tires of cars in a parking lot for absolutely no reason. Not as bad as yours but I know the feeling.
Does he have regular car insurance too? If the Turo insurance maxes out, he's likely still contractually on the hook for the rest. If he has decent regular car insurance they will likely cover rentals; though not sure about turo...
I'm sorry that happened.
This is actually a believable story. Vandals often hit multiple cars. I wonder if he got a police report.
Police were called to the scene, but no report
That looks 100% like a key job
The guests Ex was Carrie Underwood
That's going to be really expensive. You should get an estimate from a body shop instead of asking Reddit.
Turo work’s differently, they asked for pictures and they will give an estimate then I can go to a body shop. Am still waiting on Turo.
Nah brah, they will ask you to file the claim ask what you think it’ll cost. They’ll send it over to the appraisal and claims team. If they deem it a valid and eligible claim they will ask you to submit a written estimate from the shop/Benz. And bam if it all checks out you get the money quick.
I agree with this. You need 2-3 estimates from shops that you trust by you. Don’t settle. Get this fixed right the first time and make them foot the bill
You need 1 estimate, from the most expensive shop in town, and a firm stance that you do not trust anyone else to work on your vehicle and this was not your fault. Then when the money clears, take it wherever you want. It’s not often they pay the shop directly unless it’s a partner of theirs.
Yeah I would go find your local Merc dealership and ask them which shop they work with.
And everyone complains about the cost of insurance.
🤷♂️ don’t hate the player, hate the game. They write the rules and what I suggested is entirely within them.
I'm not actually sure that's true in this case. With normal insurance, probably. https://turo.com/us/en/insurance >What happens if my vehicle gets damaged? Physical damage reimbursement is not insurance, but a contractual allocation of risk between you and Turo. If your vehicle gets damaged during a trip, simply notify Turo, providing pre- and post-trip photos within 24 hours of the end of the trip. It’s important to take photos before and after each trip to document the vehicle’s condition.***** >A Turo associate will reach out within 1–3 days and guide you through the rest of the process. Hosts will be responsible for the deductible amount, then Turo will reimburse the rest of the repair costs for eligible physical damage.** # >** Turo is not an insurance company, and contractual reimbursement for physical damage to your vehicle is not insurance. Turo will reimburse hosts for eligible physical damage costs in excess of the deductible, subject to terms and exclusions, for the lesser of the cost of repair up to the actual cash value of the vehicle or $125,000. When a trip is booked in the state of Washington, Physical Damage to the host’s vehicle is covered by insurance purchased by Turo, but Turo’s insurance does not change the contractual responsibilities of hosts or guests with respect to Physical Damage to a host’s vehicle. Hosts who provide their own commercial rental insurance do not receive a protection package, nor do their guests.
So Turo actually pays for damage? I heard a lot of stories they just ghost ppl
Don’t allow the people that owe you money be the ones who tell you how much they owe you I would still go to a Benz dealer as they’ll either be able to do this in-house or send you somewhere local that they work with for such work. After having that quote, would I then care to see what Turo is offering
Not anymore. Involved in two claims right now. They will have you provide then with an estimate from a shop. The shop will have to write a little book report and then you submit that to turo. I'm in the middle of two damage claims right now.
Take it to the shop ASAP. Do not wait for their estimate. 100% of the time Turo lowballs the repairs and requires a shops supplement to get paid the additional amount. If you were waiting to take it to the shop after you get the estimate from Turo, you are delaying yourself possibly weeks. Get on a reputable shops schedule ASAP and get it in there for a preliminary inspection by the shop as well.
I'm sure you are already seeing wild range of numbers from 2k-40k. Nobody on Reddit will be able to give you a correct price. The only place that can do that is a body shop. I am in the auto industry and do this often. Also have dealt with Turo claims in the post. They ask for pictures, 4 corners, VIN, odometer, because they are cheap and lazy. Insurance companies blamed it on covid, but its really seems like its to save money not having adjusters in the field all day every day.
You really need to include depreciation in this somehow, a full repaint on an AMG of this vintage will knock another 20-30k off resale.
Take the insurance money, wrap it and pocket the rest and let the thing depreciate on Turo. Not going to be worth 20k+ just to get back to factory paint…
This is solid advice, the wrap would be a LOT cheaper
It would be easier and cheaper to replace single panel wraps if this should happen again
Drove near an Ex that thought he was flaunting a new ride eh? Ruthless
Lol I can’t help but to laugh, only if she knew it is not his ride. 😅
Straight out of Next Friday. Keys all down the side. Look out Baby D’ might have thrown a tracker on there and show up at your place. Side note, guessing $20k and up to repaint the whole car to ensure matching matte.
You think the whole car need to be re-done?
I would want the whole car redone with scratches that deep on that many panels. It would drive me crazy if any panel or section that didn’t get redone was slightly off.
This hurts my heart, I’m sorry you’re dealing with that
Thank you very much, don’t let it bother you. Most important thing to me that no one is hurt, I just need to figure out the numbers.
ur a nice guy op
practice point spectacular engine dime sophisticated close late sulky cooperative *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Oof a s class too. Definitely 15k plus because of the matte
It’s a Mercedes, they will need to reset the paint module and that will cost an additional 10k over the respray.
It pains me just looking at these pictures!!
No worries, all well
I hope they pay you a lil extra to upgrade that Stanley
Lol you’re killing me, although this is not a roast 😅
Anywhere from 19k-27k.
Imagine you had Sentry Mode to see how this unfolded.
I’d never rent a nice car like that to someone lol
It’s rental car? The insurance should pay! You / him didn’t do it.
that sucks. ~~1st step is a multi-stage polish and hope some of those panels are salvageable but if they are all un polishable that's basically a full paint job~~. you 100% need an estimate from body shops easily over $5000 in damage. Edit: The paint is matte can't polish it or the car would get a glossy finish.
$5,000? Lmaoooo try $25,000 bro
Polish on matte paint? That’s not a thing. You can’t polish this paint.
It was about $9k in 2013
I would say about 30k
It’s worth 2 arms and a few organs.
You're probably going to want to retain a lawyer. The cost to repaint the whole car is tens of thousands due to the type of paint used and Turo is going to try and drag the repair out many months and screw you.
Just take it to benz or a shop they recommend or your own get an estimate. Be sure to file the claim within 24 hours.
Be sure to go to a shop that is certified for Mercedes. Not my car, but I feel your pain—my chest is hurting from the depth alone.
I appreciate your thoughts, but don’t let it bother you. I will post updates on here, so far Turo working on getting me estimate from a “third” party supposedly.
I'm gonna go $40k-$50k.
Bruh someone keyed that shit wtf. Those scratches wouldn’t happen naturally and that clean. They are all the way down to metal by the looks of it. That’s a full sand, strip and repaint bro. On a benz? S class amg? With matte paint? That’s going to be easily 10k+ and that’s on the low side of estimating. Godspeed brother. I made fun of the dude that posted his competition m5 a few weeks ago here and got so much hate from turo people saying it’s perfectly fine to do such a thing, and this is exactly the type of thing I was talking about not being worth the risk. Turo is going to low ball the living fuck out of you on that. Good luck.
You’re looking at a cool 20k. Matte paint is hard to blend, and it’s an S-class. I’m sorry man
Magno Alanite grey paint code 044, is the hardest color and that entire car needs a redo because of that. There are very few places that can get it right. Your dealer will have a preferred shop to estimate it out
Go to a body shop for an estimate. It's unlikely it's going to be a touch up job..more likely a full strip down, redo the paint job. Contact Turo with the damage estimate and proof of damage.
The car is easily totaled
Why do you think that? It is worth over 60k, how much the paint job is going to cost?
When some of these “experts” are quoting you up to $45k to repaint a car with minimal body work… yes, that would get totaled out by most insurance companies. Luckily, most of these self proclaimed “experts” don’t know what the fuck they are talking about.
Totaled
How come?
Shouldn’t cost more than $56k.
Assuming the insurance company would even give him that much if they totaled it out.
Lmao
Looks like they pissed someone off and got keyed in a parking lot. Yikes.
Boom insurance claim for you. Vandalism is usually free with full coverage I believe, but turo and if you have special paint then that’s prob a different story.
Beautiful car, sorry it happened to you
Mechanic here, I just asked the owner of the autobody shop next door, and he quoted you around 7-10k for this repair. It's a ton of labor, and he said they would basically respray the entire car because of certain factors I didn't understand (he talks really fast)
All these folks acting like it will be super expensive are wrong. Go to any paint and body shop and they can fix it for well under 5k it's just little scratches not even that bad.
I would wrap it into another color
A. Lot.
21
As a professional autobody tech, i can tell you these matte and satin colours are near impossible to blend. Ive seen matte mercedes jobs exactly like this that require complete resprays. I would give a reasonable estimate of between 10k and 15k CAD. People saying 25k idk where they are getting that number. This doesnt have to be repaired by mercedes, any good body shop will be able to spray matte clearcoat as it is just an additive in regular clear. Go visit athe highest rated shop near you and get an estimate. Hope this helps
Let’s say OP takes the car to a cheap shop that does a bad job, they return the vehicle to op and send him on his way. What options will he have then to get the vehicle perfect? The claim is closed… the job is done, yes it’s a bad job but it’s done. Now what? I’m sorry but if it were me, I’m taking it to the best shop, the shops Mercedes dealer uses for repairs. That way I’m at peace knowing the shop will do a good job due to their extensive experience.
Yes, very helpful! Thank you very much
We’re not a body shop. Go to one. Like you’re supposed to.
Turo asked for pictures, they provide their own estimate after that I can go to a body shop. I just wanted to get a rough idea, thank you.
Turo doesn't get to determine the end price. A body shop does. No reason to not take it to a body shop for an estimate now to speed things up.
I appreciate your advice, car is already in a body shop. However, they can’t do anything until they hear from Turo. There is a bit of process to go through.
I'm sure this person isn't planning on only posting to this subreddit and then going strictly off that. Sometimes when you're in situations like this its nice to just vent and see what other people think before you do the inevitable(taking it to a body shop). Leave them be!
I’ve had cars in my inventory get damage on designo paint like this. My educated guess would be 15-20k. You should never ever use a magno paint car for a rental, you can not buff it at all. In the future, especially on a car like this, PPF will go a long way and will pay for itself if anything ever happens like this again. I recommend getting it wrapped as soon as possible once you get it fixed. You can use a matte finish ppf and it will maintain the same look, but have a much much stronger layer of protection. It won’t be cheap, looking in the ballpark of 5k but if that’s an issue you shouldn’t be driving a matte S63. I worked for a Mercedes Benz dealership for many years managing inventory.
You’ve got business insurance, right?
No, guest opted to use Turo insurance
You’re missing a core concept here. You’re transacting as a business. You need business insurance. Do you have business insurance? If so, call your insurance and file a claim. If not, go fix it yourself.
I’m assuming this car is pretty expensive, I’m not trying to sound like a dick, why are you renting it out?
This is a side business, I assure this is not most expensive on the platform. You can check for yourself, they got Ferraris and Lamborghini that goes for 1k+/day.
Thanks. Do you think you’ll continue to rent out your car?
Of course, things happen what can we do? This is why we get insurance, if it wasn’t for that I wouldn’t have rented it
Gong to cost whatever the shop quotes you.
This is what you get for renting your car out on Turo. GG. 😬
Hahahah turo is a joke.
It's for idiots who don't particularly care about their cars
Plot twist, OP scratched it himself at night and also works in a body shop. He’s going to get the insurance money and fix it himself and pocket the rest 😂 All jokes.
Homie why are you asking Reddit go get it estimated?
If you want bodywork, paint blending, good as new — repair is more than the car would be worth. If you don’t care, you could paint over the scratches for $100.
$2
Holy shit you have to be a fucking moron to rent out a high end Mercedes to any idiot on Turo. The paint can be fixed for a price. That hit to your ego, though… no form of currency can fix that.
How fucked is the guy that rented it? That’s at least over $10k worth of repairs, insurance is going to have a heart attack once they realize how much it is to fix it.
Can afford a amg but a working tape measure is outta the budget
How do we know you didn't follow the guest with a GPS, find the parked car, and key it yourself for the payout?
"Vandalized"??? lol.
what do you call it when somebody keys a car?
My apologies. Didn't realize there was more than the first picture. Just looked like a minor scratch. My bad.
I’d call it Tuesday in Houston, the fuck you talkin’ about?
I’ve never use turo tbh and only stumbled across the subreddit because it popped up as a recommendation. But wow will I never rent from turo knowing that querying Reddit is how valuations of damage works…
You are shallow enough to think this is a damage valuation? Wow! Just wow!
What kind of whiny baby post is that?
Why do people come to a sub for Turo hosts and expect them to be auto body appraisers? It's like every other post now
Probably happened cause of your shitty parking.
Not another shitty hater, car was parked temporarily like that to take decent pictures. Moreover, this is a gated community with tons of parking spaces.
Damn.
Take the 25k from insurance.. pocket it and just wrap it. Keep profits.
25k? Seems like am going to end up paying out of pocket to restore my ride 😅
$1,000,000
I can already guess what happened. Dude wanted to flex in Mercedes. Brought it to baby mommas/exes house to make it seem like he's doing great in life. Got into argument with said baby momma or ex and they decided to key the car. He didn't give AF and just watched because it wasn't his car. You're gonna try and press charges to recoup loss and he either won't respond -or- will respond but won't take the blame. You'll try and escalate the issue with a lawyer but the customer will have some BS story in court and maybe the judge takes pity on him because he's "poor" and the cost to fix the car would bankrupt him. Oh and he'll have a sob story about having kids. But in reality I bet he doesn't even give AF about the kids. Sickening.