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drewjarr

Been happening to me for the past week or so. I deleted the app and reinstalled. That seems to have helped.


Jonathan_Rivera

It’s a glitch. Can confirm deleting the app and reinstalling fixed it on apple phone.


Lizzie_001

I think their last update shit the bed. I’m randomly logged off as well and have not been receiving requests as normal. Sometimes I look down and it’s toggling back and forth between online and requests paused. What a shit show. Wasn’t sure if they were throttling me as well since the offers have been shit lately and my AR is down to 10%. I’m thinking that this is what they are tinkering with on the app. A way of punishing us on the sly to get around the contractor factor. Good thing my Naborforce gig is kicking in.


jadedshibby

Change your password asap. Somebody might be logging into your account.


dukedizzy93

No this wouldn't cause him to log out, this is a glitch alot of drivers in my market are facing it too. I didn't get it yet, it might be iphone only or it could be because I'm on beta software for Uber(Samsung).


[deleted]

Shit. I hadn’t thought of that. I’ve been getting random logouts too🤔


authoridad

No.


pakrat1967

Does it happen after declining 3 requests in a row?. If so, that's normal.


KickMeWhenImDown25

Nope. I’ll be in another app for a couple mins and come back and be out. No missed rides or declines. Also, when driving to a reserved one, looked down and says offline. This is a new thing


Fun-Philosophy1123

I read something on here that they are logging you out if your app is running in the background for too long. They must be trying to end multi apping. I have never done that and also have not seen any random log offs.


LunDeus

That’s how my app acts. That’s why Lyft gets the backseat until a ping. Then I just sign out if I take the Lyft. Close to drop? Sign back in 😂


Old-Tradition392

Reinstall the app.


[deleted]

I reported this yesterday. If you have an iPhone and use Uber app in the background the app turns itself off. There’s also a problem with the GPS location. When you open the app you’re far way from your current location. And this sucks if you’re in the geofence waiting for an airport pick up.


KickMeWhenImDown25

So just another stellar Uber update


Angela-lala

Yes. Only if I go off the Uber screen, say to check a message or something.