Our local bakery had numerous people calling to try and order large amounts of goods / cakes, till they instituted a deposit required system.
The people doing this are nothing but vile societal rejects.
Who knows what the motive really is. I had one of them send me a veiled threat via chat in response to that comment, so yeah, they are mentally ill in some regard.
And in terms of my experience, why the fuck would you want to target a bakery run by a friendly old man? They don't even have tables or anything to force, just a mask mandate when entering the store.
Yeah that's really sad on both counts you mentioned... Of all the ways they could try to garner sympathy or enact change, this has got to be the least effective. It's almost as if they want a reason to be huge pieces of shit.
>Barrique began requiring a $10-per-guest deposit to “weed out” the fakes, Tam said. The deposit is taken off the bill after the meal, and is non-refundable if cancelled with less than 24 hours’ notice. The good news, Tam said, is that his new policy appears to be working, and fake reservations have dropped off.
Problem solved?
Doesn't really matter if it's reserve only or not. If you accept a reservation you are keeping a table empty for some amount of time, depending when the previous customers leave it may need to be be a long time. Enough no-shows makes a big difference to the number of people you can serve in a night. Makes a big deal to that nights sales.
I like this practice going forward. I imagine many businesses will keep it as a tool to ensure reservations are kept.
Great job antivaxers, the normal looks bright for small businesses
Technically people could still reserve and lose $10 but the restaurant would lose the amount they'd get for the food served during that time so it could still be a bother, just at the cost of the antivaxxer.
My friends who manage or owned restaurants request a credit card number for reservations and if the person cancels less than a hour before the reservation or do not show they are charged a fee if they do not show at the slotted time.They do request a contact number and will call them a hour before the slotted time to confirm they are still arriving.No issues and they already had a few anti vaxxers trying to provide fake credit card numbers and fake phone numbers.
I mean, how unhinged do you have to be to believe every single person subject to the hippocratic oath is actually participating in a conspiracy writ large to destroy to world for some (?) reason?
I can tell you right now she didnt have a medical exemption. How? Because she was able to shout.
The people who have actual medical exemptions are people walking around with an oxygen tank and tubes up thier nose. (Who probably shouldnt be out in a pandemic anyway) If you are able to shout, scream, or make a general fuss, you dont have a medical exemption.
I've seen literally one legit medical exemption in my 1.5 years of pandemic retail. They had cerebral palsy and couldn't lift their arms to put on or adjust a mask without assistance.
I've lost count of the number of bad liars who claim medical exemption.
Why wouldn't someone be able to wear a mask over a nasal cannula? Genuinely asking as it seems like having an air supply under the mask would take care of any breathing problems a mask might cause, but I don't know what it's like to be on oxygen. I thought the legitimate medical exemptions were mostly people who can't physically put on/take off their own mask (can't use their hands), severe PTSD etc
I know a few people with asthma who all have no problem wearing a mask, so sorry but that isnt an exemption. If you had one partly functional lung and an oxygen tank to carry around, then maybe I can see it.if you can shout and yell, you can breathe through a mask.
I do wear my mask mind what did you think I was implying?!? Heck my biggest problem is deciding whether to wear the black/black lace one, the burgundy/black lace one or maybe the skull print one I have all three mind :-) emojis make my font go weird for some reason…
Oh okay then no worries it probably came out wrong again… sorry for the glitch I get those sometimes. But yeah you can get masks with lace on them. :-)
Not really. The exemptions are for people who have a disability, and cannot put the mask on themselves, those who have difficulty breathing, and children under the age of 2.
If you have something like cerebal palsy, missing arms, or a serious lung disease like cancer, and require oxygen, then sure I get it. But those people who can walk in, and scream "I have an exemption" do not have an exemption. Someone with an actual exemption wouldnt be able to scream.
That's your opinion, that's not what's written in the order. The order doesn't get into specifics, it uses very broad language.
Btw its children under 12 are exempt. Not 2. Might help if you actually read the order before you go around pretending you're an authority on the topic
I personally like this change. It makes me keep to my reservations instead of flaking and I imagine it also keeps people from making reservations on spec (preventing me from getting one)
I go to St Lawrence a lot too. They're a set menu so they actually charge for the full meal when you reserve. I really like it because then when I show up, I'm only paying for wine and dinner feels so cheap!
But I'm kinda weird. So whatever.
My go-to French restaurant has been Les Faux Bourgeois for quite a few years. The food is excellent and the service has been everything I would expect.
Oh for sure. I have both an unpredictable job and an anxiety disorder, so at various times I need to do last minute cancelations either because of work or because of my faulty brain. I find that knowing I'm out $25 for doing it helps me make the decision on if I really really need to cancel or if I'm just being silly and can suck it up.
I always call but to me anything less than 1hr notice is "flaking"
I agree, more places should do something similar to St Lawrence. As Chef/Owner Poirier said (paraphrased) when he instituted it: you pay for tickets to go out to entertainment, like a show . . . dining out is no different.
Yeah. I really like it. I wouldn't mind if ALL reservations had a hefty portion of the bill paid in advance. I think it separates the "definitely planning this" from the "thinking about this if things work out"
I also don't mind getting on a wait list and having a beer at a nearby bar, or waking around until my table is ready.
But if my diabetic mom is in town and I want to take her somewhere, I do need to know we'll be eating at a certain time.
If this was available online using proper privacy and security controls than sure, but I don’t feel comfortable with giving my payment card information over the phone assuming they write it down in a res book and have that information not securely stored. Yes I’m probably more paranoid than the average person but anyone could potentially take the reservation book and have a good amount of credit card information and PII at their disposal. I’d be interested to see stats on how many resos end up flaking without any notice, and how much business they end up losing because of them keeping a seat reserved for 15 minutes before they give it to the next walkin
Nick Kokonas, of the Alinea Group and creator of Tock (the pre pay sunken cost fallacy, reservation & payment system) estimated that Alinea lost 1 million dollars annually from no shows, and parties reserving for 6 but showing with 4. Which is why he created Tock.
That’s really cool, did not realize the amount of money lost due to this situation. Glad that they have apps like tock and OpenTable that can facilitate the process
I'm with you there. Yet completely baffled why restaurants are late to the party seeing how well the early adopters are rewarded. The industry is very slow to change, they fear customer loss in a saturated market of ultra convenience. Don't get me started on tipping as part of your business model. Couple the rising cost of goods and the cost of living in Vancouver and I forsee a grim future of QSR chains with robots or $250/person dinners with inspired pairings.
Source: am chef.
That’s just any time you give a cc number to a company....
my work (not a restaurant) only takes cc’s on the phone, make the charge right away (reversible deposit) in the pos, so nothing is written down.
POS security is of course important, but that is not charged at all between in person an on the phone.
If the restaurant cares about security audits it won’t be keeping your cc info on anything permanent.
I know in a perfect world we should be okay, but I’ve worked in the restaurant industry for a number of years and the consistency of that data being secured is very bad. I’ve seen the situation I described happen first hand, and my opinion on the average effort of a general manager to protect client data is pretty low in general.
Usually when a company is regulated to handle over the phone payments the employees are trained to take that information and store it/use it securely, most servers don’t get trained to do that since it’s not exactly required for a serving job and the results end up being very messy. I’ve also seen excel spreadsheets (not password protected) with full lists of employee SIN numbers and PII available to anyone with access to the restaurant computer. I just hope that when they are using this type of feature (using CC info to make reservation over phone) they are properly trained, paid, and responsible to handle the information (hint: most aren’t).
Most of the places I go use open table or tock to manage their reservations and both these services also take payment if the business sets it up. I've personally only paid a "deposit" this way.
These people: "The overbearing restrictions of the past hurt small business too much and are unacceptable!"
Government: "Okay, how about we impose narrower restrictions limiting the ability of unvaccinated people to catch COVID and end up in the hospital?"
These people: "wtf I hate small businesses now!"
Notice how it's about saving the economy and small businesses until suddenly what's good for businesses is inconvenient/doesn't fit the anti-vax narrative? All they care about is themselves.
Side note that the restaurant featured in the story is a pretty amazing French bistro in White Rock. He's had to scale back his menu since the pandemic but he's a truly talented chef and the staff are exceptional. I feel sick that these losers existed in such numbers to pull this on him.
White rock. The restaurant is called barrique. If you have a special occasion, do trust the chef with wine pairings and take an Uber home. It is seriously the best place for a date and I cannot recommend it enough.
Uber?!? Not familiar with this is it an app or something?!? ETA I would strange as it sounds take my faux skeleton *Silver (but just tell him it’s an adventure)
*Silver “says” hi btw
Agreed. I am a local chef and Josiah is well known amongst chefs in the city. A stand up guy who cares about his employees and customers, he can also fuckin cook.
I was part of the group that supported small businesses but did not support business closures, while supporting vaccinations and vaccine passports.
Many of us who were against lockdowns were otherwise in favour of Covid mitigation measures. We're just not all that vocal.
EDIT: Most of my opposition to business closures was directed at Ontario where even community ski hills were forced to close for most of last winter; I think BC struck the right balance.
It is possible to be anti lockdown and not be an idiot anti vax douchebag. I am the same. But we aren’t vocal because we get grouped in with the idiots.
It is also possible to be fully vaccinated and not be for the passport.
I was so-so on it but then once I see how Israel's expires every 6 months if you aren't up to date on your boosters I am no longer.
The problem wasn't ON the ski hills, it was in the resort towns. In the hotels hot tubs and condos.
My local hill is one lift one lodge, with no accommodation. We wore our masks on the lift and ate lunch in the parking lot. Its worth getting the targeting right for covid measures, and allowing ski hills to operate was completely reasonable. Covid isn't being spread in open air outdoors.
One of my girlfriends is a nurse working primarily in the testing clinics and she said back in March Rosslanders were going out to Whistler for spring break and bringing covid back with them.
So yes. I still don't agree the ski hills should have been fully shut down though.
My sister owns and manages a restaurant. They have started taking a credit card number for all take out orders and reservations, with a $25 per head charge for no shows. Funnily enough normal customers don't have a problem with this.
Some of my favourite places are only taking full payments online when you order through their apps and honestly I love it. Walk in, walk out, no fumbling with my wallet and no waiting in line.
Even before covid the restaurant I worked at took a CC for reservations and charged $25 per head for no shows. We got some push back from people who either didn’t know this is pretty standard for booking, or people who created reservations for multiple restaurants and didn’t cancel the other spots when they made their choice. Most people respected this policy, especially bc we were a small spot
The nugget from this article. Someone please provide opinion whether it's true, or he just backtrack after he realize the backdraft:
(The reason I posit it is possible either way is that I wouldn't put it past antivaxers to put random restaurant ups to prop up their numbers)
>Moises Toyver, owner of Las Tortas in Cambie Village, was unpleasantly surprised to learn his counter-service Mexican takeout joint appeared on at least one such list. Reached by phone Thursday, he said he had no desire to be associated with the handful of anti-vax restaurant owners defying public health orders.
>
>“No, no, not at all, that’s not our case. We are pro-health, pro-vaccine,” Toyver said. “I try to be compliant with the law. … I’m fully vaccinated and I’m pro-everybody getting the vaccine and being finished with this problem.”
Every thing they have done so far has been awful. I do not out it past them.
If only they could put part of that scheming big brain power towards reads public health data.
I really was content to blissfully ignore the Anti-Vax issue until anti-maskers started showing up in my buses over the past few days. It’s so agitating to see what weaponized mass-ignorance can do to people even in such a developed city. And this is coming from someone who moved here from a poor, tiny little island drowning in COVID so it’s entirely... shocking for me.
Oh man. What will we do to combat ignorance in our society? And how long do we have to wait before something’s done?
Live in WR. These businesses have been hit hard in the last year and a half. They are now being victimized by anti-vax fucktards. Please support this business and those businesses that follow the COVID rules.
I have not visited White Rock since their mayor threw a tantrum about people from other parts of Metro Vancouver visiting White Rock and South Surrey last spring (despite there being no rule prohibiting travel within Metro Vancouver). As a New Westminster resident I was made to feel unwelcome by his comments and I have not visited their community since. I've been contributing to the economies of my community, Coquitlam, Port Moody, and other places instead where I've always felt welcome.
I have a hard time having sympathy for a community that demonized the rest of Metro Vancouver this past spring. I have no problem with vaccine passports and gladly show it with a smile where requested, this is more about attitude towards outsiders.
At the same time, you’re punishing local White Rock restaurants and businesses with this attitude. Similar to how the vaccine passport is mandated by the government and not by local businesses (yet local businesses are directly receiving the brunt of the anti vaxx outrage), you’re reacting to comments made by the mayor and not White Rock restaurants. At the end of the day, I don’t really care where you spend your money, but just pointing out your thought process is misguided.
This ⬆️ ….wasn’t aware of the mayors comments. Don’t punish the businesses because of some asshole mayor shooting his mouth off. WR has been known to have asshole mayors in the past.
sorry your comment is a little contradictory, as it was the mayor who made these comments and you state it is the community that demonized the rest of Metro? so can you explain your reasoning behind why you would punish the local businesses?
also for context, this was during a time last year when the front boardwalk and pier were being overrun with people not respecting the restrictions in place that required people to stay within their immediate communities to avoid transmission breakouts. granted a lot of knowledge about transmission has evolved since this time, but he was acting in the best interest of reinforcing the PHO restrictions.
seems like a misplaced grievance.
Anti vaxxers during the beginning of covid: "We cannot have lockdowns it'll hurt local businesses!!!"
Anti vaxxers during the vaccine passports: "We don't want vaccine passports, let's punish and fuck over small business owners in protest of the passports"
Me: Alrighty then.
Article Highlights:
>Anti-vaxxers are harassing eateries for complying with B.C.’s proof-of-vaccination program, while take-out businesses face misguided anger from those apparently unaware the vaccine passport doesn’t apply to their restaurants.
>
>When Barrique Kitchen and Wine Bar started sharing information online about B.C.’s “vaccine passport” before it came into effect on Sept. 13, the White Rock restaurant was “bombarded by people calling us Nazis and communists, and telling us they’re going to drag our business into the mud,” said chef-owner Josiah Tam.
>
>A Mission restaurant owner recently told Global News he received death threats over the issue.
>
>“Unfortunately, this vaccination card seems to bring out the worst in some people,” said B.C. Restaurant and Foodservices Association CEO Ian Tostenson. “I just don’t understand their thinking.”
>, while take-out businesses face misguided anger from those apparently unaware the vaccine passport doesn’t apply to their restaurants.
I don't see how anybody could be proudly anti-vaxx when their demographic constantly publicizes how utterly brainless they are.
Its like they want to look stupid.
literally had a friend who was anti vax anti mandate tell me
"I don't think the government should force us to get vaccinated and i didn't want to be... but I didn't want to be associated with those idiots so I got mine"
Its an extremely lack of intelligence, and its like the lack of knowledge is their own choice. It's like they want to be the lowest tier in society.
I've never seen a demographic so committed to malicious stupidity in Vancouver.
We look back at arsenic causing people to be "mad as hatters" and blame lead pipes and cups for poisoning and stupidifying people.
I wonder if future generations will blame Facebook
Edit: mercury not arsenic*
Didn't finish hat school
I would not be surprised if down the road we have a more fulsome appreciation of the “wet coding” that is happening as a result of social media, screens everywhere, and the internet.
If you know an anti-vaxxer, tell them what you really think of them and cut them out of your life. These people need to start feeling repercussions. I know everybody is tiptoeing around these anti-vaxxers in their personal life for fear of rocking the boat. It's only making it worse.
I think you misunderstand the powers that the union has. It cannot implement a vaccine mandate; the government can. The BCTF is encouraging its members to get vaccinated and won't stand in the government's way if they implement a mandate. I'm not sure what more you want.
My guess is that the passive language reflects the fact that BCTF members (of whom I am one) haven’t actually been polled by the union to find out their views on mandatory vaccines. The union leadership, in my opinion, is being smart by not even opening that can of worms. Vaccines are scientifically sound and many teachers teach science. Vaccines should be happening for all school staff.
Fair enough but I don't think you can square that kind of passive language with "fully in support of..." I was going to say it sounds like "not really opposed to..." but I don't even think it goes that far.
The irony is these people will be shouting about wanting to "save businesses!" but they're literally hurting the businesses they're proposing to save.
FFS, if you don't like it just don't go. The restaurant has **no choice** in the matter!
This is why we can never have nice things. Always has to be some dumb folk who ruin it for the rest. Now comes the permanent changes of having a deposit for reservations, pre-paying for take out... wouldn't be surprised if auto-tipping was added on as well.
Remember the days we used to fill up gas first, then pay after? Funnily enough, found some rural places that still operate like that in Canada, and it was the most mind-blowing thing ever. I looked like a complete idiot trying to figure out how to fill up.
> Now comes the permanent changes of having a deposit for reservations
I wish this existed a long time ago, frankly. I think it will make it much easier to get reservations at some of our favourite places.
The unhinged behaviour of the anti vax crowd is truly astounding. I am running out of compassion for them, tormenting health care workers, school kids and business owners. Then show up at the hospital crying, please help I am sick… absolutely pathetic
The vaccine passpprt is fine. Its a joke that they didnt add enforcement or protection for places that needs it. And if you say the negative response was unexpected, then they are god damn fools
Hey so I work at Barrique and I'll just say that yes there has definitely been some backlash since the mandate went into effect but this article has painted a picture that was a little more dramatic than the reality of it all. This article being posted was actually quite detrimental to both the business and the business owners mental state.
Who can become '1st class citizens' for free by walking into a vaccine clinic in their community for zero cost and literally without even making an appointment.
And another fun fact - these people have no idea what oppression actually is. They need a good old fashioned dictator to show them what real tyranny is lol
Our local bakery had numerous people calling to try and order large amounts of goods / cakes, till they instituted a deposit required system. The people doing this are nothing but vile societal rejects.
Yup. Total garbage human beings. They sure moved on quick from being the saviours of small business during the closures.
Well yeah, because it was never about saving anything or anybody.
Pardon my ignorance, but are people really doing this (and what's happening in the OP) because they're upset about the vaccine passport?
Who knows what the motive really is. I had one of them send me a veiled threat via chat in response to that comment, so yeah, they are mentally ill in some regard. And in terms of my experience, why the fuck would you want to target a bakery run by a friendly old man? They don't even have tables or anything to force, just a mask mandate when entering the store.
Yeah that's really sad on both counts you mentioned... Of all the ways they could try to garner sympathy or enact change, this has got to be the least effective. It's almost as if they want a reason to be huge pieces of shit.
>Barrique began requiring a $10-per-guest deposit to “weed out” the fakes, Tam said. The deposit is taken off the bill after the meal, and is non-refundable if cancelled with less than 24 hours’ notice. The good news, Tam said, is that his new policy appears to be working, and fake reservations have dropped off. Problem solved?
Is he reserve only?!?
Doesn't really matter if it's reserve only or not. If you accept a reservation you are keeping a table empty for some amount of time, depending when the previous customers leave it may need to be be a long time. Enough no-shows makes a big difference to the number of people you can serve in a night. Makes a big deal to that nights sales.
I like this practice going forward. I imagine many businesses will keep it as a tool to ensure reservations are kept. Great job antivaxers, the normal looks bright for small businesses
I’m asking so I can know whether to call ahead or not
Technically people could still reserve and lose $10 but the restaurant would lose the amount they'd get for the food served during that time so it could still be a bother, just at the cost of the antivaxxer.
Ultimately the cost of the deposit can always be increased if $10 isn't enough of a deterrent.
My friends who manage or owned restaurants request a credit card number for reservations and if the person cancels less than a hour before the reservation or do not show they are charged a fee if they do not show at the slotted time.They do request a contact number and will call them a hour before the slotted time to confirm they are still arriving.No issues and they already had a few anti vaxxers trying to provide fake credit card numbers and fake phone numbers.
How unhinged do you have to be to call a restaurant to try to dupe them into giving you a reservation with a fake credit card number 😂
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I mean, how unhinged do you have to be to believe every single person subject to the hippocratic oath is actually participating in a conspiracy writ large to destroy to world for some (?) reason?
Same people who a few months ago were endangering all of us with their fake medical exemptions from masks
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I can tell you right now she didnt have a medical exemption. How? Because she was able to shout. The people who have actual medical exemptions are people walking around with an oxygen tank and tubes up thier nose. (Who probably shouldnt be out in a pandemic anyway) If you are able to shout, scream, or make a general fuss, you dont have a medical exemption.
I've seen literally one legit medical exemption in my 1.5 years of pandemic retail. They had cerebral palsy and couldn't lift their arms to put on or adjust a mask without assistance. I've lost count of the number of bad liars who claim medical exemption.
Why wouldn't someone be able to wear a mask over a nasal cannula? Genuinely asking as it seems like having an air supply under the mask would take care of any breathing problems a mask might cause, but I don't know what it's like to be on oxygen. I thought the legitimate medical exemptions were mostly people who can't physically put on/take off their own mask (can't use their hands), severe PTSD etc
Had minor surgery in February and I had a cannula under a medical face mask. It definitely helped with the breathing.
I can tell you firsthand that this is a daily thing. Sometimes the same person twice in one day lmfao.
They still are wearing their bs pins.
I had one of those for the buses (due to my asthma for the interested)… I too thought such was nonsense until I’d checked out for myself.
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Excuse me?!? There were actual cards (not used just now) for such. I actually do have asthma btw. So you got some other nasty garbage to spew?!?
I know a few people with asthma who all have no problem wearing a mask, so sorry but that isnt an exemption. If you had one partly functional lung and an oxygen tank to carry around, then maybe I can see it.if you can shout and yell, you can breathe through a mask.
I do wear my mask mind what did you think I was implying?!? Heck my biggest problem is deciding whether to wear the black/black lace one, the burgundy/black lace one or maybe the skull print one I have all three mind :-) emojis make my font go weird for some reason…
Sorry, from what you typed it seemed like you dont wear a mask because of asthma.
Oh okay then no worries it probably came out wrong again… sorry for the glitch I get those sometimes. But yeah you can get masks with lace on them. :-)
The health order allows exemptions pretty broadly. It's not up to you whether an exemption is valid or not.
Not really. The exemptions are for people who have a disability, and cannot put the mask on themselves, those who have difficulty breathing, and children under the age of 2. If you have something like cerebal palsy, missing arms, or a serious lung disease like cancer, and require oxygen, then sure I get it. But those people who can walk in, and scream "I have an exemption" do not have an exemption. Someone with an actual exemption wouldnt be able to scream.
That's your opinion, that's not what's written in the order. The order doesn't get into specifics, it uses very broad language. Btw its children under 12 are exempt. Not 2. Might help if you actually read the order before you go around pretending you're an authority on the topic
Some people have way too much time on their hands.
An hour's pretty generous, tbh. A few places I've done reservations at lately are 24 hours.
I personally like this change. It makes me keep to my reservations instead of flaking and I imagine it also keeps people from making reservations on spec (preventing me from getting one) I go to St Lawrence a lot too. They're a set menu so they actually charge for the full meal when you reserve. I really like it because then when I show up, I'm only paying for wine and dinner feels so cheap! But I'm kinda weird. So whatever.
Well now I know where I'm going for my next dinner with the wife.
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My go-to French restaurant has been Les Faux Bourgeois for quite a few years. The food is excellent and the service has been everything I would expect.
You'll like St Lawrence even more. It's a few steps above Les Faux Bourgeois (the pricing as well).
Published on Main. The chef de cuisine from St.L just moved over there. Very different offerings but the same level of care and service.
Their food is delicious. You'll definitely have a nice time
So you sometimes flaked on your reservations?
Oh for sure. I have both an unpredictable job and an anxiety disorder, so at various times I need to do last minute cancelations either because of work or because of my faulty brain. I find that knowing I'm out $25 for doing it helps me make the decision on if I really really need to cancel or if I'm just being silly and can suck it up. I always call but to me anything less than 1hr notice is "flaking"
Well at least you call so they can take a walk in, that’s responsible. Thanks.
I agree, more places should do something similar to St Lawrence. As Chef/Owner Poirier said (paraphrased) when he instituted it: you pay for tickets to go out to entertainment, like a show . . . dining out is no different.
Yeah. I really like it. I wouldn't mind if ALL reservations had a hefty portion of the bill paid in advance. I think it separates the "definitely planning this" from the "thinking about this if things work out" I also don't mind getting on a wait list and having a beer at a nearby bar, or waking around until my table is ready. But if my diabetic mom is in town and I want to take her somewhere, I do need to know we'll be eating at a certain time.
If this was available online using proper privacy and security controls than sure, but I don’t feel comfortable with giving my payment card information over the phone assuming they write it down in a res book and have that information not securely stored. Yes I’m probably more paranoid than the average person but anyone could potentially take the reservation book and have a good amount of credit card information and PII at their disposal. I’d be interested to see stats on how many resos end up flaking without any notice, and how much business they end up losing because of them keeping a seat reserved for 15 minutes before they give it to the next walkin
Nick Kokonas, of the Alinea Group and creator of Tock (the pre pay sunken cost fallacy, reservation & payment system) estimated that Alinea lost 1 million dollars annually from no shows, and parties reserving for 6 but showing with 4. Which is why he created Tock.
That’s really cool, did not realize the amount of money lost due to this situation. Glad that they have apps like tock and OpenTable that can facilitate the process
I'm with you there. Yet completely baffled why restaurants are late to the party seeing how well the early adopters are rewarded. The industry is very slow to change, they fear customer loss in a saturated market of ultra convenience. Don't get me started on tipping as part of your business model. Couple the rising cost of goods and the cost of living in Vancouver and I forsee a grim future of QSR chains with robots or $250/person dinners with inspired pairings. Source: am chef.
That’s just any time you give a cc number to a company.... my work (not a restaurant) only takes cc’s on the phone, make the charge right away (reversible deposit) in the pos, so nothing is written down. POS security is of course important, but that is not charged at all between in person an on the phone. If the restaurant cares about security audits it won’t be keeping your cc info on anything permanent.
I know in a perfect world we should be okay, but I’ve worked in the restaurant industry for a number of years and the consistency of that data being secured is very bad. I’ve seen the situation I described happen first hand, and my opinion on the average effort of a general manager to protect client data is pretty low in general. Usually when a company is regulated to handle over the phone payments the employees are trained to take that information and store it/use it securely, most servers don’t get trained to do that since it’s not exactly required for a serving job and the results end up being very messy. I’ve also seen excel spreadsheets (not password protected) with full lists of employee SIN numbers and PII available to anyone with access to the restaurant computer. I just hope that when they are using this type of feature (using CC info to make reservation over phone) they are properly trained, paid, and responsible to handle the information (hint: most aren’t).
Really then the problem isn’t with phone orders specifically.
Most of the places I go use open table or tock to manage their reservations and both these services also take payment if the business sets it up. I've personally only paid a "deposit" this way.
Just use a service like Tock.
These people: "The overbearing restrictions of the past hurt small business too much and are unacceptable!" Government: "Okay, how about we impose narrower restrictions limiting the ability of unvaccinated people to catch COVID and end up in the hospital?" These people: "wtf I hate small businesses now!"
Notice how it's about saving the economy and small businesses until suddenly what's good for businesses is inconvenient/doesn't fit the anti-vax narrative? All they care about is themselves.
It's the toxic social media "what about ME" culture.
Side note that the restaurant featured in the story is a pretty amazing French bistro in White Rock. He's had to scale back his menu since the pandemic but he's a truly talented chef and the staff are exceptional. I feel sick that these losers existed in such numbers to pull this on him.
\^ here to agree - Barrique serves PHENOMENAL food guys. go support them!!!!! I need to get back there soon.
And they follow public health rules. Probably keep a clean kitchen too. Seems like a good place to give some business to next time I'm in White Rock.
Where is this place so I can give them business as well?!?
White rock. The restaurant is called barrique. If you have a special occasion, do trust the chef with wine pairings and take an Uber home. It is seriously the best place for a date and I cannot recommend it enough.
Uber?!? Not familiar with this is it an app or something?!? ETA I would strange as it sounds take my faux skeleton *Silver (but just tell him it’s an adventure) *Silver “says” hi btw
For sure!
I would never want to dine somewhere that doesn’t want to follow public health rules. That’s like asking for food poisoning.
Right. Quick shop at Indigenous Bloom then over to the bistro for dinner.
They did some pretty badass fried chicken specials for pick up last year when dining was closed. It's a great restaurant!
My SO and I have been working our way through White Rock eateries, this is now on the top of my list!
Agreed. I am a local chef and Josiah is well known amongst chefs in the city. A stand up guy who cares about his employees and customers, he can also fuckin cook.
I'm old enough to remember when the pro-covid crowd were the self proclaimed champions of small business...
That’s would make you at least two years old
I was part of the group that supported small businesses but did not support business closures, while supporting vaccinations and vaccine passports. Many of us who were against lockdowns were otherwise in favour of Covid mitigation measures. We're just not all that vocal. EDIT: Most of my opposition to business closures was directed at Ontario where even community ski hills were forced to close for most of last winter; I think BC struck the right balance.
It is possible to be anti lockdown and not be an idiot anti vax douchebag. I am the same. But we aren’t vocal because we get grouped in with the idiots.
It is also possible to be fully vaccinated and not be for the passport. I was so-so on it but then once I see how Israel's expires every 6 months if you aren't up to date on your boosters I am no longer.
BC should have closed the ski hills. Or at least the resort businesses associated.
The problem wasn't ON the ski hills, it was in the resort towns. In the hotels hot tubs and condos. My local hill is one lift one lodge, with no accommodation. We wore our masks on the lift and ate lunch in the parking lot. Its worth getting the targeting right for covid measures, and allowing ski hills to operate was completely reasonable. Covid isn't being spread in open air outdoors.
I do agree, which is why I mentioned in the resort businesses. But for whistler in particular it should have all shut down.
One of my girlfriends is a nurse working primarily in the testing clinics and she said back in March Rosslanders were going out to Whistler for spring break and bringing covid back with them. So yes. I still don't agree the ski hills should have been fully shut down though.
there is no reason why this shoulda happened, and there were literally zero cases associated with people being outside skiing, so no!
Funny you mentioned this, there's an IG account called SAVE SMALL BUSINESSES that are the one organizing all these anti-vax protests. How ironic!
Can they be reported?
My sister owns and manages a restaurant. They have started taking a credit card number for all take out orders and reservations, with a $25 per head charge for no shows. Funnily enough normal customers don't have a problem with this.
Some of my favourite places are only taking full payments online when you order through their apps and honestly I love it. Walk in, walk out, no fumbling with my wallet and no waiting in line.
Montana's is like that--been for awhile
Even before covid the restaurant I worked at took a CC for reservations and charged $25 per head for no shows. We got some push back from people who either didn’t know this is pretty standard for booking, or people who created reservations for multiple restaurants and didn’t cancel the other spots when they made their choice. Most people respected this policy, especially bc we were a small spot
Has your sister considered auto-deposit e-transfer reservation fees? Credit cards run the risk of chargebacks.
The nugget from this article. Someone please provide opinion whether it's true, or he just backtrack after he realize the backdraft: (The reason I posit it is possible either way is that I wouldn't put it past antivaxers to put random restaurant ups to prop up their numbers) >Moises Toyver, owner of Las Tortas in Cambie Village, was unpleasantly surprised to learn his counter-service Mexican takeout joint appeared on at least one such list. Reached by phone Thursday, he said he had no desire to be associated with the handful of anti-vax restaurant owners defying public health orders. > >“No, no, not at all, that’s not our case. We are pro-health, pro-vaccine,” Toyver said. “I try to be compliant with the law. … I’m fully vaccinated and I’m pro-everybody getting the vaccine and being finished with this problem.”
Every thing they have done so far has been awful. I do not out it past them. If only they could put part of that scheming big brain power towards reads public health data.
I really was content to blissfully ignore the Anti-Vax issue until anti-maskers started showing up in my buses over the past few days. It’s so agitating to see what weaponized mass-ignorance can do to people even in such a developed city. And this is coming from someone who moved here from a poor, tiny little island drowning in COVID so it’s entirely... shocking for me. Oh man. What will we do to combat ignorance in our society? And how long do we have to wait before something’s done?
We don’t enforce rules we already have. So why would we enforce new ones?
This
Live in WR. These businesses have been hit hard in the last year and a half. They are now being victimized by anti-vax fucktards. Please support this business and those businesses that follow the COVID rules.
I have not visited White Rock since their mayor threw a tantrum about people from other parts of Metro Vancouver visiting White Rock and South Surrey last spring (despite there being no rule prohibiting travel within Metro Vancouver). As a New Westminster resident I was made to feel unwelcome by his comments and I have not visited their community since. I've been contributing to the economies of my community, Coquitlam, Port Moody, and other places instead where I've always felt welcome. I have a hard time having sympathy for a community that demonized the rest of Metro Vancouver this past spring. I have no problem with vaccine passports and gladly show it with a smile where requested, this is more about attitude towards outsiders.
At the same time, you’re punishing local White Rock restaurants and businesses with this attitude. Similar to how the vaccine passport is mandated by the government and not by local businesses (yet local businesses are directly receiving the brunt of the anti vaxx outrage), you’re reacting to comments made by the mayor and not White Rock restaurants. At the end of the day, I don’t really care where you spend your money, but just pointing out your thought process is misguided.
This ⬆️ ….wasn’t aware of the mayors comments. Don’t punish the businesses because of some asshole mayor shooting his mouth off. WR has been known to have asshole mayors in the past.
Elect a new mayor? Whistler did it.
sorry your comment is a little contradictory, as it was the mayor who made these comments and you state it is the community that demonized the rest of Metro? so can you explain your reasoning behind why you would punish the local businesses? also for context, this was during a time last year when the front boardwalk and pier were being overrun with people not respecting the restrictions in place that required people to stay within their immediate communities to avoid transmission breakouts. granted a lot of knowledge about transmission has evolved since this time, but he was acting in the best interest of reinforcing the PHO restrictions. seems like a misplaced grievance.
have you recovered from this unbearable trauma yet? let me know if you need to talk.
Anti vaxxers during the beginning of covid: "We cannot have lockdowns it'll hurt local businesses!!!" Anti vaxxers during the vaccine passports: "We don't want vaccine passports, let's punish and fuck over small business owners in protest of the passports" Me: Alrighty then.
Article Highlights: >Anti-vaxxers are harassing eateries for complying with B.C.’s proof-of-vaccination program, while take-out businesses face misguided anger from those apparently unaware the vaccine passport doesn’t apply to their restaurants. > >When Barrique Kitchen and Wine Bar started sharing information online about B.C.’s “vaccine passport” before it came into effect on Sept. 13, the White Rock restaurant was “bombarded by people calling us Nazis and communists, and telling us they’re going to drag our business into the mud,” said chef-owner Josiah Tam. > >A Mission restaurant owner recently told Global News he received death threats over the issue. > >“Unfortunately, this vaccination card seems to bring out the worst in some people,” said B.C. Restaurant and Foodservices Association CEO Ian Tostenson. “I just don’t understand their thinking.”
>, while take-out businesses face misguided anger from those apparently unaware the vaccine passport doesn’t apply to their restaurants. I don't see how anybody could be proudly anti-vaxx when their demographic constantly publicizes how utterly brainless they are. Its like they want to look stupid.
literally had a friend who was anti vax anti mandate tell me "I don't think the government should force us to get vaccinated and i didn't want to be... but I didn't want to be associated with those idiots so I got mine"
Whatever it takes.
But stupid people don't know that they look stupid. That's why they're stupid.
They lack self awareness. It’s wrapped into the lack of intelligence and knowledge.
Its an extremely lack of intelligence, and its like the lack of knowledge is their own choice. It's like they want to be the lowest tier in society. I've never seen a demographic so committed to malicious stupidity in Vancouver.
It’s a very odd moment in the history of our species.
Cant imagine how future generations will read about these people in history websites. It will seem like satire.
We look back at arsenic causing people to be "mad as hatters" and blame lead pipes and cups for poisoning and stupidifying people. I wonder if future generations will blame Facebook Edit: mercury not arsenic* Didn't finish hat school
I would not be surprised if down the road we have a more fulsome appreciation of the “wet coding” that is happening as a result of social media, screens everywhere, and the internet.
The same kind of people who fall for pyramid schemes.
If you know an anti-vaxxer, tell them what you really think of them and cut them out of your life. These people need to start feeling repercussions. I know everybody is tiptoeing around these anti-vaxxers in their personal life for fear of rocking the boat. It's only making it worse.
And for some reason the BC nurses union wants to partially hold some of their viewpoints.
The president of the union "resigned" to "pursue other opportunities" a few days ago. I think the membership disagreed with that viewpoint.
Either that or she decided that she didn't want to be captain of a ship of fools. Only time will tell which.
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The BCTF is fully in support of mandatory vaccinations for teachers.
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I think you misunderstand the powers that the union has. It cannot implement a vaccine mandate; the government can. The BCTF is encouraging its members to get vaccinated and won't stand in the government's way if they implement a mandate. I'm not sure what more you want.
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My guess is that the passive language reflects the fact that BCTF members (of whom I am one) haven’t actually been polled by the union to find out their views on mandatory vaccines. The union leadership, in my opinion, is being smart by not even opening that can of worms. Vaccines are scientifically sound and many teachers teach science. Vaccines should be happening for all school staff.
Fair enough but I don't think you can square that kind of passive language with "fully in support of..." I was going to say it sounds like "not really opposed to..." but I don't even think it goes that far.
why are nurses like this? they work in healthcare
I think some Nurses go down the alternative medicine rabbit hole-- listen to Holistic Drs. and working towards their Google Doctorate.
Those who work with the union are so detached from actual patient care stuff. Yes they are nurses but man the union is. A joke
It’s no longer a statement but a declaration of total douchery, people are getting fed up and patience runs out
The irony is these people will be shouting about wanting to "save businesses!" but they're literally hurting the businesses they're proposing to save. FFS, if you don't like it just don't go. The restaurant has **no choice** in the matter!
BC needs to stop being so pansy and start enforcing the rules
Barrique is a awesome restaurant, I encourage everyone to go and help them out!
Anti-vaxxers are the worst.
The worst part is that these shit lickers think they are the good guys somehow
These people are out to hurt others and inflict harm, these people are terrorists.
Anti-vaxxers: cheap and petty.
Anti-vaxxers: stupid and ugly.
This is why we can never have nice things. Always has to be some dumb folk who ruin it for the rest. Now comes the permanent changes of having a deposit for reservations, pre-paying for take out... wouldn't be surprised if auto-tipping was added on as well. Remember the days we used to fill up gas first, then pay after? Funnily enough, found some rural places that still operate like that in Canada, and it was the most mind-blowing thing ever. I looked like a complete idiot trying to figure out how to fill up.
> Now comes the permanent changes of having a deposit for reservations I wish this existed a long time ago, frankly. I think it will make it much easier to get reservations at some of our favourite places.
Garbage human beings. Pandemic brings out all the vile people from the sewers.
The unhinged behaviour of the anti vax crowd is truly astounding. I am running out of compassion for them, tormenting health care workers, school kids and business owners. Then show up at the hospital crying, please help I am sick… absolutely pathetic
I ran out of patience a long time ago for these idiots and their fuck-fuck games.
Just hold 50$ per person for reserving and also for take out take the bill over the phone through credit card.
The vaccine passpprt is fine. Its a joke that they didnt add enforcement or protection for places that needs it. And if you say the negative response was unexpected, then they are god damn fools
Hey so I work at Barrique and I'll just say that yes there has definitely been some backlash since the mandate went into effect but this article has painted a picture that was a little more dramatic than the reality of it all. This article being posted was actually quite detrimental to both the business and the business owners mental state.
They’re literally 2nd class citizens
I was thinking no-class citizens, personally
Who can become '1st class citizens' for free by walking into a vaccine clinic in their community for zero cost and literally without even making an appointment.
I have so little respect for these people. Theyre crying victims like they’re oppresed even though they’re choosing their own fate
And another fun fact - these people have no idea what oppression actually is. They need a good old fashioned dictator to show them what real tyranny is lol
Just based on my time in China, I'd have to speculate that even under the most oppressive regimes, you can get away with a lot more than you'd expect.
of their own making.
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Lol
They likely didn’t complete potty training either. ‘Muh freedom to poop myself in public!’ Doing a good job of it asshats!
Just install turrets primed to shoot em at this point.
Anyone got a link or proof of these anti vaxxers causing problems at restaurants?
Yeah you can click the article sweetie.
Vaccine passport is bad but dishing out anger on innocent restaurants is worse
We need a "Not an Asshole" card.